CAPAM Symposium on Networked Government: Building public trust through public–private partnerships

2005 ◽  
Vol 71 (3) ◽  
pp. 475-492 ◽  
Author(s):  
Brian Brewer ◽  
Mark R. Hayllar
Keyword(s):  
Hong Kong ◽  
Large Scale ◽  
Service Providers ◽  
Good Governance ◽  
Land Policy ◽  
Public Private Partnerships ◽  
Partnership Model ◽  
Community Stakeholders ◽  
First Case ◽  
Systemic Trust

Collaborative working through public–private partnerships, though not new, has become more common. Strong partnerships are built and sustained by norms of reliability consistent with the high levels of systemic trust that the principles of good governance encourage. This article examines two public–private partnerships in Hong Kong in which government actions have severely undermined the trust necessary for the public–private partnership model to work effectively. In the first case, the trust established through a long-standing government/civil society partnership in the delivery of school-based education has been dissipated by acrimonious public wrangling over the autonomy of the service providers. The second case focuses on a large-scale infrastructure project to build an arts hub on redeveloped land. Policy inconsistencies by the Hong Kong government, together with deep suspicions about the extent to which large, well-connected businesses have influenced the project’s development, have seriously undermined the trust of arts community stakeholders and the general public.

Implementing and Managing a Large-Scale E-Service

2011 ◽  
pp. 260-281
Author(s):  
Theodore H.K. Clark ◽  
Karl Reiner Lang ◽  
Will W.K. Ma
Keyword(s):  
Hong Kong ◽  
Business Model ◽  
Large Scale ◽  
Service Providers ◽  
Digital Economy ◽  
The Internet ◽  
New Model ◽  
Face To Face ◽  
Protection Scheme ◽  
The Government

This case concerns a recently launched retirement protection scheme, the Mandatory Provident Fund (MPF), in Hong Kong. Service providers, employers, employees and the government are the four main parties involved in the MPF. The service has been implemented in two versions, that is, a bricks model and a clicks model. The former is based on conventional paper-based transactions and face-to-face meetings. The focus of this case, however, is on the latter, which introduces MPF as a service in an e-environment that connects all parties electronically and conducts all transactions via the Internet or other computer networks. The case discusses the MPF e-business model, and its implementation. We analyze the differences between the old and the new model and highlight the chief characteristics and benefits of the e-business model as they arise from the emerging digital economy. We also discuss some major problems, from both managerial and technical perspectives, that have occurred during the phases of implementing and launching the new service.

Implementing and Managing a Large-Scale E-Service

2011 ◽  
pp. 158-184
Author(s):  
Theordore H.K. Clark ◽  
Karl Reiner Lang ◽  
Will Wai-Kit Ma
Keyword(s):  
Hong Kong ◽  
Business Model ◽  
Large Scale ◽  
Service Providers ◽  
Digital Economy ◽  
The Internet ◽  
New Model ◽  
Face To Face ◽  
Protection Scheme ◽  
The Government

This case concerns a recently launched retirement protection scheme, the Mandatory Provident Fund (MPF), in Hong Kong. Service providers, employers, employees and the government are the four main parties involved in the MPF. The service has been implemented in two versions, i.e., a bricks model and a clicks model. The former is based on conventional paper-based transactions and face-to-face meetings. The focus of this case, however, is on the latter, which introduces MPF as a service in an e-environment that connects all parties electronically and conducts all transactions via the Internet or other computer networks. The case discusses the MPF e-business model, and its implementation. We analyze the differences between the old and the new model and highlight the chief characteristics and benefits of the e-business model as they arise from the emerging digital economy. We also discuss some major problems, from both managerial and technical perspectives, that have occurred during the phases of implementing and launching the new service.

scholarly journals Sodium-Glucose Cotransporter-2 Inhibitors in Patients with Hereditary Podocytopathies, Alport Syndrome, and FSGS: A Case Series to Better Plan a Large-Scale Study

Cells ◽  
2021 ◽  
Vol 10 (7) ◽  
pp. 1815
Author(s):  
Jan Boeckhaus ◽  
Oliver Gross
Keyword(s):  
Glomerular Filtration ◽  
Alport Syndrome ◽  
Large Scale ◽  
Case Series ◽  
Hereditary Diseases ◽  
Glomerular Filtration Barrier ◽  
Early Effect ◽  
Filtration Barrier ◽  
First Case ◽  
Sodium Glucose Cotransporter

Hereditary diseases of the glomerular filtration barrier are characterized by a more vulnerable glomerular basement membrane and dysfunctional podocytes. Recent clinical trials have demonstrated the nephroprotective effect of sodium-glucose cotransporter-2 inhibitors (SGLT2i) in chronic kidney disease (CKD). SGLT2-mediated afferent arteriole vasoconstriction is hypothesized to correct the hemodynamic overload of the glomerular filtration barrier in hereditary podocytopathies. To test this hypothesis, we report data in a case series of patients with Alport syndrome and focal segmental glomerulosclerosis (FSGS) with respect of the early effect of SGLT2i on the kidney function. Mean duration of treatment was 4.5 (±2.9) months. Mean serum creatinine before and after SGLT-2i initiation was 1.46 (±0.42) and 1.58 (±0.55) mg/dL, respectively, with a median estimated glomerular filtration rate of 64 (±27) before and 64 (±32) mL/min/1.73 m2 after initiation of SGLT2i. Mean urinary albumin-creatinine ratio in mg/g creatinine before SGLT-2i initiation was 1827 (±1560) and decreased by almost 40% to 1127 (±854) after SGLT2i initiation. To our knowledge, this is the first case series on the effect and safety of SGLT2i in patients with hereditary podocytopathies. Specific large-scale trials in podocytopathies are needed to confirm our findings in this population with a tremendous unmet medical need for more effective, early on, and safe nephroprotective therapies.

How “The Three Rules” guide strategy and investment decisions at Deloitte Consulting LLP

2015 ◽  
Vol 43 (3) ◽  
pp. 7-14 ◽  
Author(s):  
Jim Moffatt
Keyword(s):  
Design Methodology ◽  
Large Scale ◽  
Investment Decisions ◽  
Decision Makers ◽  
Research Project ◽  
Content Type ◽  
First Case ◽  
Practical Implications ◽  
Thought Leadership

Purpose – This case example looks at how Deloitte Consulting applies the Three Rules synthesized by Michael Raynor and Mumtaz Ahmed based on their large-scale research project that identified patterns in the way exceptional companies think. Design/methodology/approach – The Three Rules concept is a key piece of Deloitte Consulting’s thought leadership program. So how are the three rules helping the organization perform? Now that research has shown how exceptional companies think, CEO Jim Moffatt could address the question, “Does Deloitte think like an exceptional company?” Findings – Deloitte has had success with an approach that promotes a bias towards non-price value over price and revenue over costs. Practical implications – It’s critical that all decision makers in an organization understand how decisions that are consistent with the three rules have contributed to past success as well as how they can apply the rules to difficult challenges they face today. Originality/value – This is the first case study written from a CEO’s perspective that looks at how the Three Rules approach of Michael Raynor and Mumtaz Ahmed can foster a firm’s growth and exceptional performance.

scholarly journals Academic resilience: underlying norms and validity of definitions

2021 ◽  
Vol 33 (1) ◽  
pp. 169-202
Author(s):  
Wangqiong Ye ◽  
Rolf Strietholt ◽  
Sigrid Blömeke
Keyword(s):  
Hong Kong ◽  
Large Scale ◽  
Developmental State ◽  
Academic Resilience ◽  
Economic Capital ◽  
Student Background ◽  
Large Scale Assessment ◽  
And Performance ◽  
Diverse Cultures ◽  
Country Specific

AbstractAcademic resilience refers to students’ capacity to perform highly despite a disadvantaged background. Although most studies using international large-scale assessment (ILSA) data defined academic resilience with two criteria, student background and achievement, their conceptualizations and operationalizations varied substantially. In a systematic review, we identified 20 ILSA studies applying different criteria, different approaches to setting thresholds (the same fixed ones across countries or relative country-specific ones), and different threshold levels. Our study on the validity of these differences and how they affected the composition of academically resilient students revealed that the classification depended heavily on the threshold applied. When a fixed background threshold was applied, the classification was likely to be affected by the developmental state of a country. This could result in an overestimation of the proportions of academically resilient students in some countries while an underestimation in others. Furthermore, compared to the application of a social or economic capital indication, applying a cultural capital indicator may lead to lower shares of disadvantaged students classified as academically resilient. The composition of academically resilient students varied significantly by gender and language depending on which indicator of human capital or which thresholds were applied reflecting underlying societal characteristics. Conclusions drawn from such different results depending on the specific conceptualizations and operationalizations would vary greatly. Finally, our study utilizing PISA 2015 data from three countries representing diverse cultures and performance levels revealed that a stronger sense of belonging to a school significantly increased the chances to be classified as academically resilient in Peru, but not in Norway or Hong Kong. In contrast, absence from school was significantly associated with academic resilience in Norway and Hong Kong, but not in Peru.

GOVERNMENT REGULATIONS OF THE USING CLOUD SERVICES

2022 ◽  
Author(s):  
Olexander Melnikov ◽  
◽  
Konstantin Petrov ◽  
Igor Kobzev ◽  
Viktor Kosenko ◽  
...  
Keyword(s):  
Cloud Computing ◽  
Large Scale ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
Government Agencies ◽  
Remote Work ◽  
Cloud Infrastructure ◽  
Wide Range ◽  
Technological Base

The article considers the development and implementation of cloud services in the work of government agencies. The classification of the choice of cloud service providers is offered, which can serve as a basis for decision making. The basics of cloud computing technology are analyzed. The COVID-19 pandemic has identified the benefits of cloud services in remote work Government agencies at all levels need to move to cloud infrastructure. Analyze the prospects of cloud computing in Ukraine as the basis of e-governance in development. This is necessary for the rapid provision of quality services, flexible, large-scale and economical technological base. The transfer of electronic information interaction in the cloud makes it possible to attract a wide range of users with relatively low material costs. Automation of processes and their transfer to the cloud environment make it possible to speed up the process of providing services, as well as provide citizens with minimal time to obtain certain information. The article also lists the risks that exist in the transition to cloud services and the shortcomings that may arise in the process of using them.

Hong Kong Securities and Futures Commission (SFC) highlights operating, control and compliance deficiencies in asset management industry

2018 ◽  
Vol 19 (1) ◽  
pp. 63-68 ◽  
Author(s):  
Anne-Marie Godfrey
Keyword(s):  
Hong Kong ◽  
Asset Management ◽  
Service Providers ◽  
Governance Structures ◽  
Investment Fund ◽  
Extensive Experience ◽  
Investment Funds ◽  
Content Type ◽  
Best Execution ◽  
Asset Managers

Purpose To examine the nine common areas of non-compliance in managing investment funds and discretionary accounts, detailed in a Hong Kong Securities and Futures Commission (SFC) circular dated September 15, 2017, directed at SFC-licensed asset managers. Design/methodology/approach Discusses a July 2017 circular indicating the SFC’s general concerns and analyzing the following nine common areas of non-compliance cited in the September 15, 2017 circular: (1) inappropriate receipt of cash rebates giving rise to apparent conflicts of interests, (2) failure to follow investment-suitability and discretionary account mandates during solicitation, (3) failure to implement liquidity-risk management processes, (4) deficiencies in governance structures and fair-valuation procedures, (5) deficiencies in systems for ensuring best execution, (6) failure to safeguard fair order allocation, (7) inadequate controls for protection of client assets, (8) inadequate systems to comply with investment restrictions, and (9) inadequate safeguards to address market misconduct risk. Findings The nine examples of non-compliance provide a useful insight into key “problem areas” indicated to currently be of particular concern to the SFC. Practical implications All SFC-licensed asset managers would be well advised to revisit their internal governance structures and operational policies and procedures in order to ensure that they are compliant with applicable standards and requirements. Originality/value Practical guidance from a lawyer with extensive experience advising investment managers and advisers, fund administrators, trustees and other fund service providers on investment fund-related issues.

Tight budget constraints and the absence of strategic planning

Facilities ◽  
2016 ◽  
Vol 34 (7/8) ◽  
pp. 380-393 ◽  
Author(s):  
Huiying Hou ◽  
Daniel C.W. Ho ◽  
Jacky K.H. Chung ◽  
Kelwin K.W. Wong
Keyword(s):  
Hong Kong ◽  
Strategic Planning ◽  
Qualitative Data ◽  
Service Providers ◽  
Facilities Management ◽  
Budget Constraints ◽  
Group Discussions ◽  
Service Outsourcing ◽  
Content Type ◽  
Coding Method

Purpose This paper aims to identify the factors that affect facilities management (FM) service outsourcing. Design/methodology/approach Five focus group discussions (FGDs) were conducted for this study. A total of 25 professional FM managers were invited to participate in the FGDs. The qualitative data collected from the FGDs were analysed with the coding method. Findings FM managers commonly regard that tight budget constraints and the absence of strategic planning are two important factors that affect FM service outsourcing. Tight budget constraints reflect that clients control their service providers by constraining budgets, which creates a series of inefficiencies in the outsourcing process and thus lead to adverse outsourcing relationships. A series of strategies are recommended to deal with the challenges posed by budget constraints and the lack strategic planning. Research limitations/implications Twenty-five Hong Kong-based FM managers were interviewed for this study. The empirical data collected mainly reflects FM service outsourcing in Hong Kong. It is important to test the findings with a bigger group of FM managers from other regions. Originality/value The managerial significance of FM service outsourcing has not yet been valued in practice. This study draws academic attention to FM service outsourcing practice and provides practical opinions from FM managers. Also, this study adopts the FGD method in data collection, which extracts to a maximum degree of authentic opinions from practitioners.

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