Process Consultation Within and Across Cultures

2020 ◽  
Vol 56 (3) ◽  
pp. 322-346
Author(s):  
Kibum Kwon ◽  
Jae Young Lee ◽  
Jong Gyu Park ◽  
Aileen Guerrero Zaballero
Keyword(s):  
Conceptual Framework ◽  
Nonverbal Communication ◽  
Communication Patterns ◽  
Cultural Identities ◽  
Primary Role ◽  
Group Level ◽  
Process Consultation

The purpose of this study is to consider how process consultants can effectively manage challenges both within and across cultures. This study investigates the multidimensional aspects of process consultation for workgroups that consist of diverse individuals in postmodern organizations. A proposed conceptual framework is developed to include factors that are useful for process consultants to consider when working in multicultural contexts. The micro-multicultural framework integrates the cultural mosaic with Schein’s ORJI (Observation, Reaction, Judgment, and Intervention) cycle. The framework represents the multidimensional aspects of cultural identities and explores verbal and nonverbal communication patterns during process consultation. A checklist for micro-multicultural process consultation is also proposed to demonstrate how a process consultant can perform his or her primary role comprehensively while considering process consultation as group-level phenomena.

Coding of nonverbal communication patterns

1971 ◽  
Author(s):  
Arthur D. Shulman ◽  
Adam Kendon ◽  
Starkey Duncan
Keyword(s):  
Nonverbal Communication ◽  
Communication Patterns

The Philosophy of Using Communicative Intelligence for Cross-Cultural Collaboration

2015 ◽  
pp. 303-320 ◽  
Author(s):  
Kendall Zoller
Keyword(s):  
Nonverbal Communication ◽  
Cross Cultural ◽  
Communication Patterns ◽  
Human Interactions ◽  
Ways Of Thinking ◽  
Nonverbal Skills ◽  
Areas Of Interest

This chapter describes Communicative Intelligence (CI) from a philosophical lens. The author explains its cognitive, emotional and actionable elements. CI is the deliberate and intentional deployment of verbal and nonverbal communication patterns in ways that aspire to develop relationships across and within cultures in the unpredictably dynamic arena of human interactions (see Zoller, 2008). Further, the author suggests that CI is a consciously mindful state where the deliberate application of verbal and nonverbal skills and moves are used to achieve an alignment between the intended message and the manner in which it is perceived to build rapport, model empathy, and impact trust. By using the strategies and ways of thinking found in CI, leaders can improve the quality of their relationships resulting in new possibilities and solutions to the issues facing organizations. Key areas of interest will be discussed including how CI can be used to impact cross-cultural collaboration and leadership.

scholarly journals How socio-ecological factors influence the differentiation of social relationships: an integrated conceptual framework

2020 ◽  
Vol 16 (9) ◽  
pp. 20200384
Author(s):  
Liza R. Moscovice ◽  
Cédric Sueur ◽  
Filippo Aureli
Keyword(s):  
Conceptual Framework ◽  
Social Interactions ◽  
Social Relationships ◽  
Social Complexity ◽  
Ecological Factors ◽  
Contest Competition ◽  
Group Level ◽  
Interspecific Differences ◽  
Wide Range ◽  
Group Contest

The extent of differentiation of social relationships within groups is a means to assess social complexity, with greater differentiation indicating greater social complexity. Socio-ecological factors are likely to influence social complexity, but no attempt has been made to explain the differentiation of social relationships using multiple socio-ecological factors. Here, we propose a conceptual framework based on four components underlying multiple socio-ecological factors that influence the differentiation of social relationships: the extent of within-group contest competition to access resources, the extent to which individuals differ in their ability to provide a variety of services, the need for group-level cooperation and the constraints on social interactions. We use the framework to make predictions about the degree of relationship differentiation that can be expected within a group according to the cumulative contribution of multiple socio-ecological factors to each of the four components. The framework has broad applicability, since the four components are likely to be relevant to a wide range of animal taxa and to additional socio-ecological factors not explicitly dealt with here. Hence, the framework can be used as the basis for the development of novel and testable hypotheses about intra- and interspecific differences in relationship differentiation and social complexity.

scholarly journals SLANG LANGUAGE AS REPRESENTATIVES OF SOCIAL CULTURE IDENTITY IN FILM STEP UP 2 THE STREETS

2021 ◽  
Vol 7 (2) ◽  
pp. 204-213
Author(s):  
Sufi Alawiyah ◽  
Zuriyati ◽  
Ninuk Lustiyantie
Keyword(s):  
Data Analysis ◽  
Social Class ◽  
Cultural Identity ◽  
Data Reduction ◽  
Qualitative Data ◽  
Language Change ◽  
Cultural Identities ◽  
Group Level ◽  
Social Culture ◽  
Community Group

Slang is an innovation of language change created by a group of people in highlighting their group. Speakers build a cohesive identity and a separate social class that becomes a culture in society. The purpose of this study was to gain an in-depth understanding of slang as a manifestation of a person's social-cultural identity in the community group in the film Step Up 2 The Street. The method used is descriptive qualitative. Data was collected using documentation. The data is in the form of utterances in the dialogue of film players that contain slang words. Data analysis through the stages of data reduction, presentation and concluding. The results of the study conclude that the use of slang in the film Step Up 2 The Street shows the diversity of social and cultural identities in people's lives. The group of slang users refers to the context of similarity in the race, kinship or group, level of intimacy, group localization, and social culture that characterizes each group.  

Female Politicians’ Gendered Communicative Structures

2021 ◽  
Vol 36 (3) ◽  
pp. 106-140
Keyword(s):  
Nonverbal Communication ◽  
Political Communication ◽  
Communication Patterns ◽  
Communication Pattern ◽  
Strongly Correlated ◽  
Cultural Minorities ◽  
Female Politicians ◽  
Communicative Structure ◽  
Communicative Patterns ◽  
Integrated Structures

Recently there has been growing number of women running for national political positions. This study presents multimodal gender communicative-structures of female politicians. We analyzed 80 political interviews by all female politicians who ran for the 20th Knesset in Israel (n=40). The findings revealed novel integrated structures that combine masculine-verbal and feminine-nonverbal communicative-patterns. Unexpectedly, the adaptation of the mixed multimodal communicativestructure was strongly correlated with power, particularly in terms of seniority. In contemporary political communication, the inclusion of feminine-nonverbal communicative-patterns is a manifestation of political strength rather than of weakness. However, female politicians from cultural minorities express masculine-verbal and nonverbal communication-patterns, constituting the traditional communication-pattern of female politicians, which assumes that the key to female politicians’ success is adopting masculine communicative-structure.

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