Salespeople as Researchers: Help or Hazard?
This article describes the background, methodology, and results of a pilot study which compared the market research results achieved by airline representatives versus professional interviewers. The study demonstrates that it is difficult for sales representatives to collect unbiased information.
2005 ◽
Vol 33
(4)
◽
pp. 383-390
Keyword(s):
2006 ◽
Vol 41
(4)
◽
pp. 223-227
◽
Keyword(s):
Keyword(s):