Police Officer Job Satisfaction and Community Perceptions: Implications for Community-Oriented Policing

1989 ◽  
Vol 26 (2) ◽  
pp. 168-183 ◽  
Author(s):  
JACK R. GREENE
2018 ◽  
Vol 14 (2) ◽  
pp. 526-541
Author(s):  
Victoria A Sytsma ◽  
Eric L Piza

Abstract Research outside the field of policing has shown that job satisfaction predicts job performance. While policing research has demonstrated performing community-oriented policing (COP) activities generally improves police officer job satisfaction, the mechanism through which it occurs remains unclear. This study contributes to the community-policing literature through a survey of 178 police officers at the Toronto Police Service. The survey instrument measures the mechanism through which job satisfaction is impacted. Results indicate that primary response officers are more likely to be somewhat or very unsatisfied with their current job assignment compared with officers with a COP assignment—confirming what previous research has found. Further, those who interact with the public primarily for the purpose of engaging in problem-solving are more likely to be very satisfied with their current job assignment compared with those who do so primarily for the purpose of responding to calls for service. Engaging in problem-solving increases the odds of being very satisfied in one’s job assignment, and the combination of frequent contacts with the public and problem-solving is less important than problem-solving alone. The implications of the study findings for COP strategies are discussed.


2012 ◽  
Vol 15 (2) ◽  
pp. 157-176 ◽  
Author(s):  
Richard R. Johnson

The literature on police officers’ job satisfaction to date has focused primarily on individual officers’ demographic characteristics, while a few recent studies have demonstrated that officers’ job task characteristics are a principal source of job satisfaction. The present study expanded on this prior research by simultaneously analyzing three dimensions of correlates of job satisfaction: officers’ demographic characteristics, officers’ job task characteristics, and officers’ organizational environment characteristics. This was the first such study to include the dimension of organizational characteristics in the study of police officer job satisfaction. The analysis of survey data from a sample of patrol officers from 11 law enforcement agencies in the southwestern United States suggested that the officers’ job task characteristics were a principal source of job satisfaction. Organizational environment characteristics also played an important, but weaker, role in the shaping of officer job satisfaction.


Author(s):  
Shih-Ya Kuo ◽  
Yuan-Chin Shih

This study was conducted to evaluate the effect of a community-oriented policing (COP) by documenting results for 16 quantitative outcome variables, including crime incidents, crime clearance, residents’ subjective feelings regarding police performance and community safety, and job satisfaction among police officers. The statistical techniques used to analyze the data involved ARIMA interrupted time series, t tests, the Wilcoxon paired signed-rank test, and Pearson’s correlation. The quantitative results observed indicated that the program had a positive effect on resident’s perceptions for some police performance outcomes and for job satisfaction among police officers. However, there was only a minimal program effect on crime occurrence, crime clearance, and residents’ perceptions of crime. Using a combination of review of prior research and qualitative interview data collected from 10 local stakeholders, we provided insightful informed actor-based and temporal contextual explanations for the unexpected quantitative findings.


2018 ◽  
Vol 31 (1) ◽  
pp. 103-132 ◽  
Author(s):  
Carly E. Cortright ◽  
Wesley McCann ◽  
Dale Willits ◽  
Craig Hemmens ◽  
Mary K. Stohr

Police officer roles are typically divided into either crime control or peacekeeping/order maintenance functions. With the prevalence of community-oriented policing (COP), the majority of an officer’s duties are ostensibly more order maintenance in nature, but in the post-Ferguson world, the crime-fighting, warrior cop mentality still holds firm, which is in conflict with the tenets of COP. State statutes dictate the legal role of police officer and prior analyses demonstrated a shift over time toward including more order maintenance tasks following the emergence of COP. This analysis reexamines these statutes to determine if this shift continued. Our findings indicate a counterintuitive reversal in the trend, with more states removing order maintenance and peacekeeping duties from their statutes despite the wide dominance of COP.


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