Police Officer Job Satisfaction

2012 ◽  
Vol 15 (2) ◽  
pp. 157-176 ◽  
Author(s):  
Richard R. Johnson
Keyword(s):  
Job Satisfaction ◽  
Police Officer ◽  
Police Officers ◽  
Demographic Characteristics ◽  
Three Dimensions ◽  
Task Characteristics ◽  
Organizational Environment ◽  
Law Enforcement Agencies ◽  
Principal Source ◽  
Job Task

The literature on police officers’ job satisfaction to date has focused primarily on individual officers’ demographic characteristics, while a few recent studies have demonstrated that officers’ job task characteristics are a principal source of job satisfaction. The present study expanded on this prior research by simultaneously analyzing three dimensions of correlates of job satisfaction: officers’ demographic characteristics, officers’ job task characteristics, and officers’ organizational environment characteristics. This was the first such study to include the dimension of organizational characteristics in the study of police officer job satisfaction. The analysis of survey data from a sample of patrol officers from 11 law enforcement agencies in the southwestern United States suggested that the officers’ job task characteristics were a principal source of job satisfaction. Organizational environment characteristics also played an important, but weaker, role in the shaping of officer job satisfaction.

Quality over Quantity: Assessing the Impact of Frequent Public Interaction Compared to Problem-Solving Activities on Police Officer Job Satisfaction

2018 ◽  
Vol 14 (2) ◽  
pp. 526-541
Author(s):  
Victoria A Sytsma ◽  
Eric L Piza
Keyword(s):  
Job Satisfaction ◽  
Problem Solving ◽  
Police Officer ◽  
Police Officers ◽  
Primary Response ◽  
Job Assignment ◽  
The Public ◽  
Calls For Service ◽  
Community Oriented Policing ◽  
The Impact

Abstract Research outside the field of policing has shown that job satisfaction predicts job performance. While policing research has demonstrated performing community-oriented policing (COP) activities generally improves police officer job satisfaction, the mechanism through which it occurs remains unclear. This study contributes to the community-policing literature through a survey of 178 police officers at the Toronto Police Service. The survey instrument measures the mechanism through which job satisfaction is impacted. Results indicate that primary response officers are more likely to be somewhat or very unsatisfied with their current job assignment compared with officers with a COP assignment—confirming what previous research has found. Further, those who interact with the public primarily for the purpose of engaging in problem-solving are more likely to be very satisfied with their current job assignment compared with those who do so primarily for the purpose of responding to calls for service. Engaging in problem-solving increases the odds of being very satisfied in one’s job assignment, and the combination of frequent contacts with the public and problem-solving is less important than problem-solving alone. The implications of the study findings for COP strategies are discussed.

How commitment and satisfaction explain leave intention in police force?

2019 ◽  
Vol 42 (2) ◽  
pp. 195-208 ◽  
Author(s):  
Rashid Ahmad ◽  
Talat Islam ◽  
Saima Saleem
Keyword(s):  
Job Satisfaction ◽  
Police Officers ◽  
Professional Commitment ◽  
Law Enforcement Agencies ◽  
Content Type ◽  
Job Opportunities ◽  
Workplace Environments ◽  
Job Opportunity ◽  
Hr Managers ◽  
The Impact

PurposeThe purpose of this paper is to investigate the impact of professional commitment and job satisfaction on leave intention considering alternative job opportunities as a moderator.Design/methodology/approachThe authors collected data from 147 patrolling police officers on the basis of convenience sampling using a questionnaire-based survey.FindingsThe study noted that professionally committed and satisfied police officers are less likely to leave their organization. In addition, alternative job opportunities strengthen the negative association of professional commitment and job satisfaction with leave intention.Research limitations/implicationsThis study was conducted at one point of time and the majority of the respondents were male, therefore, the results might be gender biased. This study has implications for policymakers and HR managers.Practical implicationsLaw enforcement agencies and organizations should develop and sustain workplace environments where professional commitment and job satisfaction can positively influence the leave intentions of their employees. More specifically, it provides insight to the managers to retain talented and commitment employees in their organizations.Originality/valueThis study adds to the scant literature on professional commitment and alternative job opportunity in the context of police.

scholarly journals The Relationship Between Neurotic Leadership Styles, Transformational Leadership, Emotional Intelligence, and Worker Attitudes

2016 ◽  
Vol 12 (22) ◽  
pp. 68
Author(s):  
Al Bellamy ◽  
Allen Bellamy
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Transformational Leadership ◽  
Law Enforcement ◽  
Leadership Styles ◽  
Police Officers ◽  
Empirical Studies ◽  
Strong Support ◽  
Primary Objective ◽  
Law Enforcement Agencies

This study explored the relationships between neurotic leadership styles, transformational leadership, the emotional intelligence of supervisors, employee job satisfaction, and employee perceptions of leadership effectiveness. The primary objective of this exploratory investigation consisted of determining the extent to which scales measuring neurotic leadership are correlated with extant organizational processes such as leadership and job satisfaction. The study, utilizing a survey was conducted in five law enforcement agencies located in Southeast Michigan. The sample size is 143 police officers. Results of the study reveal significant correlations between the neurotic leadership scales and the other primary factors within the study. It further revealed that the type and strength of the relationships varied across the law enforcement agencies. This latter finding provides strong support for the need to develop empirical studies that integrate psychodynamic and organizational levels analyses.

Measuring police officer and citizen satisfaction: comparative analysis

2015 ◽  
Vol 38 (4) ◽  
pp. 705-721 ◽  
Author(s):  
Nancy Bouranta ◽  
Yannis Siskos ◽  
Nikos Tsotsolas
Keyword(s):  
Job Satisfaction ◽  
Service Quality ◽  
Police Officer ◽  
Police Officers ◽  
Police Performance ◽  
Content Type ◽  
Citizen Satisfaction ◽  
Social Surveys ◽  
Police Services ◽  
Subjective Perceptions

Purpose – The ability of the police to decrease victimization rates, protect human rights and social capital, to generate feelings of safety and to respond to citizens’ calls helps generate positive citizen feelings about the legitimacy of police as a law enforcement institution. Police approaches to reduce crime and violence are based mainly on objective measures, neglecting to assess its performance based on subjective perceptions. The conception that the citizens’ fear of being victims is not always reflective of the actual prevalence of crime highlights the importance of social surveys to assess the public’s perception of police performance. It is also important to assess employee satisfaction, since research indicates that the performance of first-line employees is influenced by their satisfaction. The purpose of this paper is to provide the first comparative study of both citizen and police officer satisfaction and evaluates their relationship. Design/methodology/approach – This paper is based on a dyadic survey that measures citizens’ evaluation of police service quality as well as policemen’s job satisfaction. The data were analysed using the multicriteria methodology of multicriteria satisfaction analysis. Findings – The results showed that policemen seem to be unsatisfied with their jobs, while citizens are quite satisfied with police performance. Specifically, policemen’s ability to be available for patrol is currently hampered by bureaucracy and other typical obligations. The tangibles criterion, which refers to buildings, offices and surveillance equipment, were characterized as inadequate by both policemen and citizens. It was also observed that police officers are not very satisfied with their amount of work may be the reason why citizens report median satisfaction levels in terms of police responsiveness. Originality/value – This survey adds to management literature on job satisfaction and service quality, providing some additional findings regarding the police population. In addition, it combines related constructs supporting the claim that citizens can be satisfied with police services provided that police officers are satisfied with their jobs.

scholarly journals ‘Every Move You Make … Every Word You Say’: Regulating Police Body Worn Cameras

2021 ◽  
Vol 44 (3) ◽  
Author(s):  
Robyn Blewer ◽  
Ron Behlau
Keyword(s):  
Law Enforcement ◽  
Police Officer ◽  
Strong Evidence ◽  
Police Officers ◽  
Police Discretion ◽  
Substantial Cost ◽  
Law Enforcement Agencies ◽  
Systemic Racism ◽  
Criminological Research ◽  
The World

The death of Minneapolis man, George Floyd, at the hands (or, knee) of a police officer in May 2020 appears to have set a nation, indeed the world, alight with outrage at ongoing, systemic racism and brutality by police officers. Body worn camera (‘BWC’) footage from officers attending this incident provides strong evidence of the circumstances of Mr Floyd’s death. In this article, we draw on criminological research and analyses of legislation in Australia and a number of international jurisdictions, to argue there is a need for improved regulation of BWCs. Despite incurring the substantial cost of deploying this technology, governments are relinquishing control of it to law enforcement agencies who, in turn, draft policies that maximise police discretion and protection while minimising the consequences of non-compliance. For governments to realise their objectives for BWCs, we argue there is a need for greater regulation to ensure BWCs are utilised effectively.

scholarly journals Implementation of the Project “Community Police Officer”: Real Actions to Bring Police Service Closer to People (on the example of Kharkiv oblast)

2020 ◽  
Vol 91 (4) ◽  
pp. 108-120
Author(s):  
M. V. Holub
Keyword(s):  
Police Officer ◽  
Police Officers ◽  
Pilot Project ◽  
Point Of View ◽  
Public Confidence ◽  
Law Enforcement Agencies ◽  
Community Police ◽  
Police Service ◽  
National University ◽  
National Police

The author has studied the issue of further approach of the police service to the people – members of the united territorial community. The emphasis has been placed on the need to take further steps to strengthen partnership between the police and community members. Special attention has been paid to the important role of the National Police in the process of implementing the decentralization, taking measures to ensure public order and security in the territories of united communities, taking into account the views, positions and recommendations of residents of united territorial communities, the importance of interaction between community police officers and the population. The author has highlighted the importance of the pilot project “Community Police Officer” to further increase of public confidence in the police. The author has suggested appropriate measures for more effective promotion of this project, in particular: to initiate for the Department of the National Police of Ukraine to take measures aimed at creating a legal base that can ensure the effective operation of community police officers according to the legal point of view, as well as their interaction with other law enforcement agencies, introducing relevant amendments into existing regulatory documents; to prepare propositions in regard to these provisions; to develop routes and time of foot patrol by community police officers of the assigned territory, taking into account the analysis of street offenses, the location of places visited by a significant number of residents of the united territorial communities and other features of a particular united community; to make propositions for the creation of a “basic” united territorial communities in Kharkiv oblast, in terms of community police officers’ activities, to initiate and provide assistance to the Department of Preventive Activities of the Main Directorate of the National Police in Kharkiv oblast in organizing and conducting practical classes with this category of employees with visiting the specified united territorial communities; to introduce training of community police officers on the basis of Kharkiv National University of Internal Affairs, to prepare appropriate educational and methodical material; to improve the work of community police officers to ensure effective exchange of information, opportunities to quickly make decisions in case of complications, create an Internet group in the application “Telegram”, which should include police officers working within the pilot project “Community Police Officer”.

“Laying Hands” and Learning to Touch and Grab in the Police Academy

2019 ◽  
pp. 446-468
Author(s):  
Brian Lande
Keyword(s):  
Police Officer ◽  
Police Officers ◽  
Gain Control ◽  
Police Force ◽  
Police Culture ◽  
Police Academy ◽  
Attitudes And Beliefs ◽  
Police Recruits ◽  
Hands On

Research on the formation of police officers generally focuses on the beliefs, accounts, and categories that recruits must master. Becoming a police officer, however, is not simply a matter of acquiring new attitudes and beliefs. This article attends to an unexplored side of police culture—the sensorial and tactile education that recruits undergo at the police academy. Rubenstein wrote in 1973 that a police officer’s first tool is his or her body. This article examines the formation of the police body by examining how police recruits learn to use their hands as instruments of control. In police vernacular, this means learning to “lay hands” (a term borrowed from Pentecostal traditions) or going “hands on.” This chapter focuses on two means of using the hands: searching and defensive tactics. It describes how instructors teach recruits to use their hands for touching, manipulating, and grabbing the clothing and flesh of others to sense weapons and contraband. It also examines how recruits are taught to grab, manipulate, twist, and strike others in order to gain control of “unruly” bodies. It concludes by discussing the implications of “touching like a cop” for understanding membership in the police force.

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