Engaging and Misbehaving: How Dignity Affects Employee Work Behaviors

2017 ◽  
Vol 38 (11) ◽  
pp. 1505-1527 ◽  
Author(s):  
Kristen Lucas ◽  
Andrew S. Manikas ◽  
E. Shaunn Mattingly ◽  
Cole J. Crider
Keyword(s):  
Organizational Performance ◽  
Employee Engagement ◽  
Critical Role ◽  
Mixed Effects ◽  
Work Behaviors ◽  
Ethnographic Data ◽  
Workplace Behaviors ◽  
Post Hoc ◽  
Counterproductive Workplace Behaviors

While there has been a growing body of research on workplace dignity, the majority of studies tend to focus on how dignity is experienced by organizational members, paying considerably less attention to consequences for organizations. In this study, we explore the influence of workplace dignity on employee work behaviors that affect organizational performance. Framing our inquiry with Sharon Bolton’s yet-untested multidimensional theory of dignity, we analyze Randy Hodson’s content-coded ethnographic data to reveal that increases in workplace dignity tend to predict increases in employee engagement, yet have mixed effects on counterproductive workplace behaviors. Following a post-hoc ethnographic reimmersion, we identify the critical role of safe and secure working conditions in enabling and constraining employees’ ability to redress or resist workplace indignities with counterproductive workplace behaviors.

scholarly journals Servant Leadership Impact on Organizational Performance: The Mediating Role of Employee Engagement

2019 ◽  
Vol 9 (3) ◽  
pp. 85
Author(s):  
Rawan Alafeshat ◽  
Farida Aboud
Keyword(s):  
Servant Leadership ◽  
Organizational Performance ◽  
Employee Engagement ◽  
Employee Satisfaction ◽  
Structural Equation ◽  
Employee Retention ◽  
Equation Modeling ◽  
Mediating Role ◽  
Leadership Impact

The current study, which purposed to examine the mediating role of Employee Engagement (EE) in the relationship of Servant Leadership (SL) with the Organizational Performance (OP), was carried out in Jordan. The researchers distributed a questionnaire to 277 participants working in the private airline sector. The study’s findings showed that SL was positively linked with Employee Satisfaction (ES) and Employee Retention (ER) as indicators for OP. Finally; the findings indicated that EE partially mediates the relationships of SL with employee satisfaction and employee retention. The current research is the first empirical study of the airline sector in Jordan. It is also the first to focus on EE as a mediator of the effect of SL and employee retention using Structural Equation Modeling (SEM) for analyzing the data collected from employees working in the airline sector.

Downsize or rightsize? Changing KESC to K-ELECTRIC (Case A)

2016 ◽  
Vol 6 (1) ◽  
pp. 1-26
Author(s):  
Nyla Aleem Ansari
Keyword(s):  
Human Resources ◽  
Organizational Performance ◽  
Workplace Violence ◽  
Human Resources Management ◽  
Critical Role ◽  
Hierarchical Structures ◽  
Public Utility ◽  
Quality Service ◽  
Content Type

Subject area Organizational restructuring strategy such as downsizing and rightsizing and their effects on organizational performance. Study level/applicability The case can be taught to graduate students of a business administration program for change management or human resources management courses. Case overview The case discusses a structural change strategy followed by a crisis management situation of a Pakistani state-owned enterprise with hierarchical structures, unclear work roles and workplace corruption and its shift toward a profitable company with rebranded mission and values. With the management takeover by the Abraaj Group, several issues were identified as major blocks to K-ELECTRIC’s performance. Drastic changes included information technology advancement, investment in infrastructure of generation capacity, marketing campaigns and corporate social responsibility initiatives with a record profit in 2011-2012, for the first time in 17 years. But, the greatest challenge to quality service and profitability was faced by the human resources department, to retrench 4,459 workers by offering a voluntary separation scheme to non-core management staff in 2009. However, disregarding the successful impact on business performance, only 300 workers (approximately) had accepted the package in early 2010, while the rest questioned the decision of outsourcing non-core jobs and demanded reinstatement with the company, followed by a series of protests in January 2010. K-ELECTRIC needed to make some sensitive and timely decisions to ensure efficient and quality service to its customers as its top agenda. Expected learning outcomes The outcomes include: to understand the challenges faced by a recently privatized public utility service to become lean and efficient without compromising on its public mission of providing electricity to the residents of the city; to analyze the factors that influence choice of restructuring strategies and their effects on the employment relationship and organizational performance; to recognize the critical role of leadership in choosing a voluntary downsizing strategy and analyzing the sense of urgency needed to execute the decision; and to recognize the role of legal and organizational consultancy needed in critical decision-making to prevent workplace violence. Supplementary materials Teaching notes and teaching guide.

Environmental Workplace Behaviors

2016 ◽  
Vol 30 (1) ◽  
pp. 51-70 ◽  
Author(s):  
Cristina E. Ciocirlan
Keyword(s):  
Organizational Behavior ◽  
Employee Engagement ◽  
Environmental Sustainability ◽  
Organizational Level ◽  
Future Research ◽  
Work Behaviors ◽  
Environmental Behaviors ◽  
Workplace Behaviors ◽  
Trust And Power ◽  
Corporate Social

In response to recent calls for more micro-foundation research in corporate social responsibility, this article approaches environmental sustainability from an organizational behavior/human resource perspective. Specifically, this article refines the concept of the environmental workplace behaviors (EWBs), defined here as “work behaviors directed toward the protection or improvement of the natural environment, which may or may not generate value for the organization; these behaviors may be performed by employees situated at any organizational level.” EWBs include organization citizenship behaviors for the environment (OCBEs), environmental in-role behaviors (EIRBs), and environmental counterproductive workplace behaviors (ECWBs). Furthermore, the article distinguishes between low-intensity and high-intensity EWBs and discusses the importance of constructs such as trust and power for green employee engagement in EWBs. The article concludes with recommendations for future research and practice in the area of environmental behaviors in organizations.

scholarly journals ORGANIZATIONAL JUSTICE EFFECT ON DEVIANT WORKPLACE BEHAVIORS: MODERATING ROLE OF MORAL DISENGAGEMENT

2020 ◽  
Vol 8 (6) ◽  
pp. 29-38
Author(s):  
Mehdi Sabokro ◽  
Mehrdad Tavakoli ◽  
Milad Mohebali Malmiri
Keyword(s):  
Organizational Justice ◽  
Undergraduate Students ◽  
Moral Disengagement ◽  
Work Behaviors ◽  
Albert Bandura ◽  
Convenience Sampling ◽  
Workplace Behaviors ◽  
Moderating Role ◽  
Organizational Injustice

Purpose of the study: The present study aims to investigate the effect of organizational injustice on deviant work behaviors with the moderating role of moral disengagement. Methodology: The population was the undergraduate students in the Faculty of Economics, Management, and Accounting at a university from which 117 students were selected through convenience sampling. The data was gathered through conducting experiments and a questionnaire developed by Albert Bandura (1996). Results: The results show that the perception of organizational injustice has a positive and significant effect on deviant work behaviors and this relation is moderated by the moral disengagement intention. Applications of this study: This study can be very effective in improving the level of organizational justice. The novelty of the study: The novelty of this investigating the effect of organizational injustice on deviant work behaviors.

scholarly journals The Influence of Human Resource Management Practices on the SMEs Performance: Mediating Role of Employee Engagement

2021 ◽  
Vol 4 (1) ◽  
pp. 79-91
Author(s):  
Muhammad Azeem Ahmad ◽  
Arshia Hashmi ◽  
Waris Ali
Keyword(s):  
Organizational Performance ◽  
Performance Management ◽  
Employee Engagement ◽  
Human Resource ◽  
Training And Development ◽  
Human Resource Practices ◽  
Mediating Role ◽  
And Performance ◽  
Recruitment And Selection

Recently, human resource practices have been considered as the foremost solution for high organizational performance and attained the focus of recent studies and regulators. Therefore, the present study investigates the impact of human resource practices such as recruitment and selection, training and development, reward and compensation, and performance management on SMEs performance in Pakistan. The present research also examines the mediating role of employee engagement among the nexus of recruitment and selection, training and development, reward and compensation, performance management, and SMEs performance in Pakistan. This research has adopted the questionnaires to collect the data and executed the smart-PLS to analyze the data. The results revealed that recruitment and selection, training and development, reward and compensation, and performance management have a positive association with SMEs’ performance. The findings also exposed that employee engagement positively mediating the links among recruitment and selection, training and development, reward and compensation, performance management, and SMEs performance in Pakistan. This study has provided the guidelines to the policymakers that they should extend their focus towards human resource practices that improve organizational performance.

Getting inside the black box

2014 ◽  
Vol 43 (4) ◽  
pp. 490-514 ◽  
Author(s):  
Nizar Mansour ◽  
Emna Gara ◽  
Chiha Gaha
Keyword(s):  
Human Capital ◽  
Organizational Commitment ◽  
Firm Performance ◽  
Organizational Performance ◽  
Critical Role ◽  
Black Box ◽  
Future Research ◽  
Financial Industry ◽  
Content Type

Purpose – The purpose of this paper is to explore, and eventually unlocking, the “black box” problem by addressing the potential mediating role of human capital and organizational commitment in the relationship between high performance work systems (HPWS) and perceived firm performance in the Tunisian financial industry. Design/methodology/approach – Based on the strategic human resource management (SHRM) theory, the authors developed a model that links HPWS to perceived organizational performance through human capital and employee organizational commitment. Data collected from 351 respondents was considered. Multiple regression analysis was then used to assess the research hypotheses. Findings – Data collected from 351 respondents suggest that HPWS positively affect perceived firm performance through first, enhancing the firms’ human capital; and second, developing positive organizational commitment attitude among employees. In addition, a direct relationship between HPWS and firm performance was found. Research limitations/implications – The research focussed on the perceived performance of the organization rather than financial measures. Also, because data were collected from a sample of Tunisian financial companies, results of this study are not generalizable. Originality/value – More than two decades after the earliest contributions, the SHRM scholars believe that the “black box” problem is still accurate and, therefore, needs to be addressed in an effective way. At a general and broad level, the authors believe this study contributes to the SHRM literature by successfully addressing two critical “black box” elements, i.e. human capital and organizational commitment. Also, since there is a lack in such research in Tunisia, an icon country of the Arab spring, this paper provides theoretical basis for future research and managerial implications for Tunisian business leaders and HR managers. Finally, this research is extending the current empirical SHRM literature by addressing the critical role of HRM in the largely understudied field of financial services industry.

scholarly journals Talent management and organizational performance: The mediating role of employee engagement

2021 ◽  
Vol 11 (9) ◽  
pp. 2341-2346 ◽  
Author(s):  
Eny Yuniati ◽  
Budi Eko Soetjipto ◽  
Tjipto Wardoyo ◽  
Sudarmiatin Sudarmiatin ◽  
Farika Nikmah
Keyword(s):  
Organizational Performance ◽  
Employee Engagement ◽  
Talent Management ◽  
Mediating Role ◽  
Mothers And Children ◽  
Management Literature ◽  
The Impact ◽  
The Relationship

Talent management and Employee Engagement have been studied extensively in management literature in the last ten years, both concepts have become a field of interest. Therefore, this study explores the impact of employee engagement as a mediator on the relationship between talent management and organizational performance. The reason for doing this research is that most of the studies have studied the relationship between talent management directly on organizational performance and have not included employee engagement as a mediator. Midwives were selected as samples since their talents can further enhance the professional ability of midwives in carrying out their duties: to save mothers and children during childbirth.

scholarly journals The Effect of Employee Engagement on Organizational Performance Via the Mediating Role of Job Satisfaction: The Case of IT Employees in Jordanian Banking Sector

2018 ◽  
Vol 12 (6) ◽  
pp. 17 ◽  
Author(s):  
Mahmoud Al-dalahmeh ◽  
Ra’ed Masa’deh ◽  
Rana Khaled Abu Khalaf ◽  
Bader Yousef Obeidat
Keyword(s):  
Job Satisfaction ◽  
Organizational Performance ◽  
Employee Engagement ◽  
Quantitative Research ◽  
Banking Sector ◽  
Future Research ◽  
Mediating Role ◽  
It Employees ◽  
It Departments

This study sought to investigate the effect of IT employees' engagement on organizational performance through the mediating role of job satisfaction for IT employees within the IT Departments in Jordanian banking sector. Quantitative research design and regression analysis were applied on a total of 429 valid returns that were obtained in a questionnaire based survey. The results showed that IT employee engagement significantly affected organizational performance and three of its dimensions, vigor, absorption, and dedication contributed significantly to organizational performance. The results also showed that IT employee engagement positively and significantly affected job satisfaction, where vigor had the most contribution. In addition, it was found that job satisfaction significantly and positively affected organizational performance. Furthermore, job satisfaction only partially mediated the association between IT employee engagement and organizational performance. This study implies that IT departments in Jordanian banking should try their best to promote and facilitate IT employees' engagement and satisfaction in an effort to improve their performance, which will eventually yield positive results for the bank as a whole. In light of these results, the research presented many recommendations for future research, the most important ones were the application of this study in other sectors, cultures, and countries, the exploration of the moderating role of job satisfaction instead of mediating role, and the use of other sampling techniques.

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