The assessment of perceived information pollution in banking sector

2018 ◽  
Vol 35 (2) ◽  
pp. 68-76 ◽  
Author(s):  
Qaisar Iqbal ◽  
Siti Hasnah Hassan ◽  
Noor Hazlina Ahmad
Keyword(s):  
Factor Analysis ◽  
Convergent Validity ◽  
Information Quality ◽  
Discriminant Validity ◽  
Banking Sector ◽  
Reliability And Validity ◽  
Measurement Scale ◽  
Area Of Interest ◽  
The Social ◽  
Relationship Of

Infollution management is a substantial dilemma in this century. There is lacking empirical evidence about infollution management. Perceived infollution has been explored based on information quality. This study aims to identify the factors of perceived infollution (information pollution) and validate those factors using confirmatory factor analysis (CFA). Researchers have personally collected data from employees of the banking sector. Factor analysis was performed to explore the factors using Statistical Package for the Social Science, and CFA was conducted to check the reliability, validity, and the model fitness in SmartPLS. The scale developed in this study has exhibited high values of reliability and validity and ensured the presence of both discriminant validity and convergent validity. The newly developed scale of perceived infollution provides a basis for most of the academicians and researchers to empirically investigate the relationship of perceived infollution with individual’s performance and organizational effectiveness, which is considered an important area of interest among the academic researchers in recent years. Extent literature review suggests that it is the first study conducted to develop measurement scale of perceived infollution (information pollution).

Interaction orientation based on value co-creation theory: scale development and validation

2019 ◽  
Vol 2 (3) ◽  
pp. 298-322
Author(s):  
Hongyan Yu ◽  
Rong Liu ◽  
Daowu Zheng
Keyword(s):  
Factor Analysis ◽  
Convergent Validity ◽  
Information Technologies ◽  
Discriminant Validity ◽  
Rapid Development ◽  
Operational Definition ◽  
Study Data ◽  
Measurement Scale ◽  
Content Type ◽  
Interaction Quality

Purpose With the rapid development of information technologies and the internet, firms have increasingly focussed on customer interactions to realise value co-creation. Previous studies have empirically examined interaction orientation, but their measurements have been derived from goods-dominant logic and have not explained the mechanism of value co-creation. The purpose of this paper is to propose an operational definition and define the dimensions of interaction orientation based on value co-creation theory (IOVCC), and then develop a scale for it. Design/methodology/approach In this study, data were collected from employees via three questionnaire surveys, and then analysed using exploratory factor analysis and confirmatory factor analysis. Findings The findings are as follows: IOVCC represents a firm’s implementation of a set of marketing actions aimed at inserting the firm into its customers’ daily life practices and co-creating value with the customers. The construct of IOVCC consists of five behavioural dimensions: “building communication channels”, “involving customers in co-production”, “improving service capabilities”, “improving interaction quality” and “integrating interaction resources”. The measurement scale for IOVCC has acceptable levels of reliability, content validity, convergent validity, discriminant validity and nomological validity. Originality/value This study enriches the literature on value co-creation theory by revealing the process and actions of co-creating value. It also contributes to the understanding of service touchpoints by highlighting the interaction quality of touchpoints. In addition, the authors have developed a reliable and valid scale for IOVCC, thereby facilitating the measurement of a firm’s implementation of the “value co-creation” business philosophy.

A multi-dimensional construct of perceived information pollution in the era of rife infollution

2019 ◽  
Vol 49 (2) ◽  
pp. 162-180 ◽  
Author(s):  
Qaisar Iqbal ◽  
Shaohua Yang ◽  
Rashid Nawaz ◽  
Khalid Iqbal
Keyword(s):  
Factor Analysis ◽  
Mixed Method ◽  
Information Quality ◽  
Banking Sector ◽  
Measurement Scale ◽  
Content Type ◽  
Four Dimensions ◽  
Confirmatory Factor ◽  
Measurement Tools ◽  
Mixed Method Design

Purpose This paper aims to evaluate employee’s perception regarding information pollution and determined the factors that lead to perceived infollution. In the case of this study, a four-dimensional scale of perceived infollution is presented. In addition, this study quantified information pollution in contrast to using the measurement tools of information quality. Design/methodology/approach A sequential exploratory mixed-method design was used to validate the measurement scale. The population of the present study comprised of the employees who work in the operations and credit department of banking sector. In this study, a four-dimensional second-order scale of perceived information pollution with a total of 19 items or sub-dimensions managed to be developed using exploratory factor analysis and confirmatory factor analysis. Findings The measurement scale confirmed that perceived information pollution in the context of workplace environment consisted of four dimensions, namely, intrinsic PIP, accessible PIP, contextual PIP and representational PIP where PIP stands for Perceived Information Pollution. Research limitations/implications Management may use the four dimensions as a benchmark in revealing polluted information as well as enhancing information quality through information processing. Originality/value This is the first attempt of exploring the dimensions and validating the measurement scale of perceived infollution.

Social Pressure for Pregnancy Scale: Its Development, Psychometric Properties, and Potential Contributions to Infertility and Depression Research

2019 ◽  
Vol 27 (1) ◽  
pp. 5-15 ◽  
Author(s):  
Ratchneewan Ross ◽  
Rosanna F. Hess
Keyword(s):  
Mental Health ◽  
Factor Analysis ◽  
Psychometric Properties ◽  
Convergent Validity ◽  
Discriminant Validity ◽  
Social Pressure ◽  
West African ◽  
African Countries ◽  
The Social ◽  
Different Cultures

BackgroundWomen with infertility in different cultures, especially those in West African countries, are viewed as inferior. They tend to experience discrimination and have suboptimal mental health outcomes. However, recent evidence shows that social pressure for pregnancy, not infertility, is a significant predictor of depression. Yet, instruments that measure social pressure for pregnancy are scarce. Existing instruments to measure social pressure for pregnancy show no evidence of psychometric properties.PurposeTo assess the psychometric properties of a new tool, the Social Pressure for Pregnancy Scale (SPPS), among Malian women in West Africa.MethodsExploratory factor analysis, and analyses of convergent validity, discriminant validity (known-groups technique), and reliability.Results and conclusionThe SPPS has good psychometric properties and can be used in future infertility studies especially in relation to depression.

scholarly journals A Critical Analysis of the WAQ: The Development of a Korean Form

2020 ◽  
pp. 003329412095977
Author(s):  
Sudol Kang
Keyword(s):  
Factor Analysis ◽  
Convergent Validity ◽  
Structural Equation ◽  
Discriminant Validity ◽  
Panel Study ◽  
Reliability And Validity ◽  
Reliability Coefficient ◽  
Equation Modeling ◽  
Main Body ◽  
Economic Sectors

The current study aimed to develop a simplified version of the Korean Workaholism Scale (KOWS) by determining the reliability and validity of the Workaholism Analysis Questionnaire (WAQ) initially created by Aziz et al. The original scale of the WAQ was translated into Korean and then administered to 4,242 working people from a broad range of economic sectors. The nation-wide sample was a representative one from the 17th wave Korean Labor and Income Panel Study in 2014. The main body comprises two steps. First, through an exploratory factor analysis (EFA) as well as a reliability analysis, along with content validity examination among experts, thirteen items from the original WAQ were eliminated. The EFA yielded a four-factor solution with four items established in compulsive dependency (CD), four in illusion of control (IC), four in endurance of conflicts (EC), and four in withdrawal symptoms (WS). This process provided a succinct and convenient measure of workaholism, the KOWS with 16 items. The reliability coefficient (α) of the new scale was .90, and the split-half reliability coefficient was .72. Secondly, confirmatory factor analysis (CFA) was performed by way of structural equation modeling to validate the new construct. This KOWS showed adequate convergent validity (AVE > .5), construct reliability (CR > .7), as well as discriminant validity (AVE > ρ2). Between four subscales of the KOWS and affective commitment (AC) to organizations there proved meager correlation. In conclusion, the KOWS with 16-item psychometric properties is a valid and reliable tool to measure workaholism in South Korea.

Developing a Consumer Complaining and Recovery Effort Scale

2015 ◽  
Vol 42 (5) ◽  
pp. 686-715 ◽  
Author(s):  
Lu Lu ◽  
Dogan Gursoy ◽  
Christina Geng-Qing Chi ◽  
Guangshun Xiao
Keyword(s):  
Factor Analysis ◽  
Confirmatory Factor Analysis ◽  
Convergent Validity ◽  
Discriminant Validity ◽  
Measurement Scale ◽  
Validity And Reliability ◽  
Confirmatory Factor ◽  
Recovery Effort ◽  
Affective Components ◽  
Using Data

The main purpose of this study is to identify the underlying dimensions of consumer complaining and recovery effort and to develop a multidimensional scale to measure this construct. Literature suggests that the consumer complaining and recovery effort is a four-dimensional construct consisting of procedural, cognitive, time-related, and affective components. Using data collected from hotel guests, a measurement scale is developed to assess this four-dimensional construct. First, a factor analysis is conducted on one set of data. Afterward, the underlying dimensions identified by the exploratory factor analysis are confirmed by conducting a confirmatory factor analysis on a separate set of data. Findings suggest that the scale developed in this study presents substantial convergent validity, discriminant validity, predictive validity, and reliability.

scholarly journals Validating the Arabic Scale of Happiness among College Students

2021 ◽  
Vol 14 (1) ◽  
pp. 46-52
Author(s):  
Hamzeh M. Dodeen ◽  
Brettjet L. Cody
Keyword(s):  
College Students ◽  
Factor Analysis ◽  
Convergent Validity ◽  
Discriminant Validity ◽  
Satisfaction With Life ◽  
Reliability And Validity ◽  
Satisfaction With Life Scale ◽  
Dominant Factor ◽  
Internal Reliability ◽  
Culturally Influenced

Background: Happiness is well known to have positive consequences not only on one person but also on society as a whole. For this reason, psychologists have become increasingly interested in positive psychology in general and in happiness in particular. This interest has been reflected in studying happiness and measuring it. Thus, questions raised lately about the best methods or producers and tools to accurately measure it. And, because happiness is a culturally influenced construct, the applicability of such tools needs to be verified across cultures. Objectives: The study aimed at assessing the reliability and validity of the Arab Scale of Happiness (ASH). The study was conducted on college students, and the analysis included testing of several statistical analyses such as the correlations between two tools for measuring happiness, namely, the Oxford Happiness Questionnaire (OHQ) and Satisfaction With Life Scale (SWKS), and Beck Depression Inventory (BDI-II). Methods: A total of 731 college students from a public university in UAE were recruited for the tests used in the study. The validation process of the ASH included assessing its factor structure using both exploratory factor analysis and confirmatory factor analysis. Convergent validity, discriminant validity, and internal reliability of the scale were assessed and reported in addition to evaluating gender differences. Results: Results indicated that the ASH is unidimensional, with a dominant factor explained more than 50% of the variance. The internal reliability of the ASH was high (α= .93), and all items performed properly in measuring happiness. The scale has a good convergent validity as it is highly and positively correlated with OHQ and SWLS, and good discriminate validity as its highly and negatively correlated with BDI-II. Conclusion: The ASH is a reliable and valid scale for measuring happiness among youth and college students. It is necessary to establish its appropriateness for use across populations or countries in future studies. Furthermore, the scale can be used in cross-cultural applications to assess happiness among different groups of individuals.

Measuring Employee Development

2017 ◽  
Vol 19 (2) ◽  
pp. 455-476 ◽  
Author(s):  
Uttara Jangbahadur ◽  
Vandna Sharma
Keyword(s):  
Factor Analysis ◽  
Discriminant Validity ◽  
Reliability And Validity ◽  
Employee Development ◽  
Individual Performance ◽  
Area Of Interest ◽  
Convergent And Discriminant Validity ◽  
Confirmatory Factor ◽  
High Degree ◽  
The Relationship

The aim of this study is to identify the factors of employee development (ED) and to validate those identified set of factors using confirmatory factor analysis (CFA). Data were collected personally from employees of manufacturing industries. Factor analysis was carried out to explore the factors and CFA was carried out to check the reliability, validity and the model fitness. The scale had a high degree of reliability and validity and ensured the presence of both convergent and discriminant validity. The scale developed in this study is based on only four factors of ED as identified by different authors. In future, other factors, such as knowledge management and management development programmes, can also be included in the study. The instrument developed in the study for ED provides a basis for most of the academicians and the researchers to empirically test the relationship between ED, individual performance and organizational effectiveness, which has become an important area of interest among the researchers in recent years. The study is based on identifying the measures/factors of ED and validate those factors.

Perceived information pollution: conceptualization, measurement, and nomological validity

2020 ◽  
Vol 44 (3) ◽  
pp. 705-722
Author(s):  
Qaisar Iqbal ◽  
Noor Hazlina Ahmad ◽  
Rashid Nawaz
Keyword(s):  
Factor Analysis ◽  
Information And Communication Technologies ◽  
Information Quality ◽  
Banking Sector ◽  
Measurement Scale ◽  
Content Type ◽  
Five Dimensions ◽  
Nature Of Information ◽  
Information And Communication ◽  
Nomological Validity

PurposeCurrently, employees are facing information explosion in the presence of disruptive information and communication technologies of industry 4.0. With the prevalent nature of information pollution, employees are suffering to process large volume of information in order to access quality information. The objective of present study is to develop a measurement scale of perceived information pollution in the context of workplace. Furthermore, this study aims to assess the nomological validity of the proposed construct.Design/methodology/approachThis study has employed a sequential exploratory mixed-method design to develop and validate the measurement scale of perceived information pollution. The population of the present study comprised of the employees who work in the operations and credit department of banking sector. The present study has used exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) to analyze data in AMOS.FindingsThe present study has developed the second-order measurement scale of perceived information pollution. The perceived information pollution comprises of five dimensions – accessible, intrinsic, contextual, representational, and distractive information pollution. This study has also confirmed the nomological validity of the information pollution in relation to employee's job satisfaction, work effort, and learning effort.Research limitations/implicationsManagement may employ the five dimensions as a benchmark in revealing polluted information as well as enhancing information quality through information processing.Originality/valueThis study has contributed to the literature of information management by providing a five-dimensional scale of perceived information pollution and confirming its nomological validity.

Effect of online shopping experience on customer loyalty in apparel business-to-consumer ecommerce

2021 ◽  
pp. 004051752110165
Author(s):  
Wei Yin ◽  
Bugao Xu
Keyword(s):  
Factor Analysis ◽  
Customer Loyalty ◽  
Convergent Validity ◽  
Discriminant Validity ◽  
Online Shopping ◽  
Emotional Experience ◽  
Customer Experience ◽  
Measurement Scale ◽  
Shopping Experience ◽  
Business To Consumer

The objectives of this study were to identify major dimensions of customers’ online shopping experience and to examine their impacts on customer loyalty. Customer experience dimensions were firstly searched from the reviewed literatures, and the five dimensions, that is, website, product, service, brand, and emotional experience, were deemed to be relevant to the apparel business-to-consumer ecommerce by experienced shoppers through in-person interviews. Online shopping experience data were then collected through an online questionnaire surveyed in two timeframes, generating two datasets that have 306 and 369 valid samples, respectively. The reliability of the measurement scale was assessed with the two datasets by Cronbach’s alpha coefficients; the scale’s construct validity was verified with the first dataset by the exploratory factor analysis, and the confirmatory factor analysis was performed with the second dataset to evaluate the fit indices, convergent validity, and discriminant validity of the scale. Lastly, the correlation and regression analyses were conducted to establish an experience–loyalty model. It was found that the effects of customer experience decreased in the order from product, brand, service, emotional, and website experience. The factor loadings of the scale items indicated that (a) accurate product information had the strongest effect on website experience, (b) product quality had the strongest effect on product experience, (c) product return and exchange processes had the strongest effect on service experience, (d) apparel brand had the strongest effect on brand experience, and (e) shopping journey had the strongest effect on emotional experience.

scholarly journals Psychometric evaluation of the Chinese version of the Snizek-revised Hall’s Professionalism Inventory Scale

2019 ◽  
Vol 47 (3) ◽  
pp. 1154-1168 ◽  
Author(s):  
Xiaoqian Chen ◽  
Qi Yu ◽  
Feifei Yu ◽  
Yixiang Huang ◽  
Lingling Zhang
Keyword(s):  
Factor Analysis ◽  
Confirmatory Factor Analysis ◽  
Internal Consistency ◽  
Convergent Validity ◽  
Discriminant Validity ◽  
Reliability And Validity ◽  
Internal Consistency Reliability ◽  
Good Reliability ◽  
Five Factors ◽  
Confirmatory Factor

Objective This study was performed to assess the reliability and validity of the Chinese version of the Snizek-revised Hall’s Professionalism Inventory Scale (C-SR-HPIS). Methods Exploratory factor analysis and confirmatory factor analysis were used to evaluate the construct validity of the C-SR-HPIS. The average variance extracted (AVE) and square root of the AVE were calculated and correlation analyses were performed to test the convergent validity and discriminant validity, respectively. Cronbach’s alpha (α) coefficient was used to test the internal consistency reliability. Results Data for 355 clinical nurses in mainland China were collected. Five factors were extracted, accounting for 58.86% of the total explained variance, and 20 items were selected for the C-SR-HPIS. The confirmatory factor analysis suggested good fitness of the modified model. The AVE was acceptable for convergent validity. The square roots of the AVE of the five factors were larger than their correlation coefficients with other factors, showing suitable discriminant validity. Cronbach’s α coefficient of internal consistency reliability of the overall scale was 0.76, indicating good reliability of the scale. Conclusions This study demonstrated good reliability and validity of the C-SR-HPIS and provides a quantitative tool for the assessment of nursing professionalism in China.

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