scholarly journals Tacit knowledge sharing in online environments: Locating ‘Ba’ within a platform for public sector professionals

2018 ◽  
Vol 51 (4) ◽  
pp. 1134-1145 ◽  
Author(s):  
Iris Buunk ◽  
Colin F. Smith ◽  
Hazel Hall
Keyword(s):  
Social Media ◽  
Public Sector ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Collective Intelligence ◽  
Doctoral Study ◽  
Online Platform ◽  
Expertise Sharing ◽  
Tacit Knowledge Sharing ◽  
Online Environments

This article presents preliminary findings from a larger doctoral study which investigates tacit knowledge sharing and social media use. The results reported here are from a survey completed by members of an online platform that incorporates social media features and enables knowledge sharing amongst public sector professionals in Scotland. There are two main findings from the study explored in this paper. The first relates to the various roles that an online platform may play in the facilitation of tacit knowledge sharing, apparent around learning processes, expertise sharing, problem solving and innovation. The second relates to how social interactions are supported online, allowing discussions among experts to be initiated, fostering collective intelligence and enabling tacit and personal knowledge to become visible, and accessible, while decreasing the time and the effort required. The outcomes of the research additionally suggest that three aspects of the concept of Ba (or space), as proposed by Nonaka and Konno (1998), can be found in online environments. These aspects are Dialoguing/Interacting Ba, Cyber Ba and Exercising Ba.

Conceptualising social media support for tacit knowledge sharing: physicians’ perspectives and experiences

2016 ◽  
Vol 20 (2) ◽  
pp. 344-363 ◽  
Author(s):  
Sirous Panahi ◽  
Jason Watson ◽  
Helen Partridge
Keyword(s):  
Social Media ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Explicit Knowledge ◽  
Small Sample Size ◽  
Small Sample ◽  
Potential Contribution ◽  
Snowball Sampling ◽  
Content Type ◽  
Tacit Knowledge Sharing

Purpose This paper aims to explore the potential contributions of social media in supporting tacit knowledge sharing, according to the physicians’ perspectives and experiences. Design/methodology/approach Adopting a qualitative survey design, 24 physicians were interviewed. Purposive and snowball sampling were used to select the participants. Thematic analysis approach was used for data analysis. Findings The study revealed five major themes and over 20 sub-themes as potential contributions of social media to tacit knowledge flow among physicians. The themes included socialising, practising, networking, storytelling and encountering. In addition, with the help of the literature and the supporting data, the study proposed a conceptual model that explains the potential contribution of social media to tacit knowledge sharing. Research limitations/implications The study had both theoretical (the difficulty of distinguishing tacit and explicit knowledge in practice) and practical limitations (small sample size). The study findings have implications for the healthcare industry whose clinical teams are not always physically co-located but must exchange their critical experiential and tacit knowledge. Originality/value The study has opened up a new discussion of this area by demonstrating and conceptualising how social media tools may facilitate tacit knowledge sharing.

scholarly journals Social capital and knowledge sharing in the public sector

2021 ◽  
Vol 11 (1) ◽  
pp. 74-88
Author(s):  
Ha Minh Tri ◽  
Doan Bao Son
Keyword(s):  
Social Capital ◽  
Public Sector ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Explicit Knowledge ◽  
Structural Model ◽  
Survey Design ◽  
The Public ◽  
Body Of Knowledge ◽  
Tacit Knowledge Sharing

This research proposes and validates a model hypothesizing the relationships between social capital and knowledge sharing in the public sector. We employed a survey design using a questionnaire to collect data utilizing a convenient sampling method. The study gathered 389 questionnaires from civil servants and officials working in departments and agencies in the public sector in Tien Giang province. The research hypotheses were developed and validated using the structural model modeling (SEM) approach. The research results show that all hypothesized relationships were confirmed except the link between structural social capital and tacit knowledge sharing. Our study can be considered a pioneering study to investigate the influence of social capital on both tacit knowledge sharing and explicit knowledge sharing in the public sector. This work also enriches the growing body of knowledge regarding social capital and knowledge sharing in the public sector. Our research also offers suggestions to leaders in the public sector concerning relevant measures and policies that enable employees to share knowledge by promoting social capital.

The extent of influence of learning factors on tacit knowledge sharing among public sector accountants

VINE ◽  
2013 ◽  
Vol 43 (4) ◽  
pp. 424-441 ◽  
Author(s):  
Kalsom Salleh ◽  
Siong Choy Chong ◽  
Syed Noh Syed Ahmad ◽  
Syed Omar Sharifuddin Syed Ikhsan
Keyword(s):  
Public Sector ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Tacit Knowledge Sharing ◽  
Learning Factors

Does political self-disclosure in social media hamper tacit knowledge sharing in the workplace?

2020 ◽  
Vol 50 (3) ◽  
pp. 513-530
Author(s):  
Diaz Satriavi Yudhistira ◽  
Dedy Sushandoyo
Keyword(s):  
Social Media ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Indirect Effect ◽  
Structural Equation ◽  
Online Survey ◽  
Cross Sectional ◽  
Self Disclosure ◽  
Content Type ◽  
Tacit Knowledge Sharing

Purpose The purpose of this is to explore recipients’ reactions to co-workers’ political self-disclosure on social media and their willingness to share tacit knowledge with the disclosers. The paper aims to understand whether political self-disclosure with dissimilar value and negative valence hampers tacit knowledge sharing among co-workers in a workplace setting. Design/methodology/approach This study applies an online survey combined with the experimental vignette methodology approach to collect respondent data. Further, the study uses the partial least squares-structural equation modelling method to analyse the 144 collected responses. Findings This study suggests that perceived content negativity towards co-workers’ political self-disclosure has a weak and significant indirect effect on recipients’ willingness to share tacit knowledge, and that perceived value dissimilarity has an insignificant indirect effect on recipients’ willingness to share tacit knowledge. Research limitations/implications This study is a cross-sectional research that was conducted at a public organisation, with a limited number of samples and non-probabilistic sampling method. Thus, the results of this study may be subject to bias, and the generalizability of the findings should be taken into consideration. Practical implications Although this study shows that political self-disclosure does not likely affect tacit knowledge sharing, senior management of an organisation is encouraged to educate their employees about the potential consequences of self-political disclosure embedded in information employees post in social media. The posted information may attract positive or negative perceptions from the recipient to the discloser. Therefore employees are expected to use social media properly and minimise the possibility of posting something that might trigger a negative perception or emotion from their co-workers. Originality/value Sharing topics related to political self-disclosure on social media potentially hampers tacit knowledge sharing in organisations and is relatively rare in the knowledge management literature. In particular, the existing literature bases its studies on private sector organisations. Furthermore, the empirical evidence of this study is based on an Indonesian public sector organisation, which is also relatively rare in the literature.

scholarly journals Sharing tacit knowledge in public sector :

2021 ◽  
Vol 29 (2) ◽  
pp. 15-29
Author(s):  
Arjuman Naziz
Keyword(s):  
Public Sector ◽  
Local Government ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Public Administrators ◽  
Government Officials ◽  
Organizational Resource ◽  
Tacit Knowledge Sharing ◽  
Hierarchal Structure ◽  
Local Government Officials

Tacit knowledge – experiences, skills, judgment and even intuition of the employees – as organizational resource, has recently gained significant attention from the organizational researchers. While such knowledge is difficult to identify, exhibit and describe, it can often determine the manner in which public administrators implement public policies. Taking a qualitative strategy of enquiry, this paper aims at identifying the pattern of tacit knowledge sharing among the local government officials in Bangladesh. The key findings suggest that majority of the local government officials are aware of the significance of tacit knowledge. Trust, both cognition-based trust and affect-based trust, determine their knowledge sharing behaviour. The ‘senior-junior’ relationship within the hierarchal structure is perceived to be the key channel of tacit knowledge transfer. In the context of inadequate formal sharing channels, officials perceived trainings to be the key formal mechanism of tacit knowledge sharing within public sector organizations in Bangladesh.

Sign in / Sign up

Export Citation Format

Share Document