scholarly journals Sharing tacit knowledge in public sector :

2021 ◽  
Vol 29 (2) ◽  
pp. 15-29
Author(s):  
Arjuman Naziz

Tacit knowledge – experiences, skills, judgment and even intuition of the employees – as organizational resource, has recently gained significant attention from the organizational researchers. While such knowledge is difficult to identify, exhibit and describe, it can often determine the manner in which public administrators implement public policies. Taking a qualitative strategy of enquiry, this paper aims at identifying the pattern of tacit knowledge sharing among the local government officials in Bangladesh. The key findings suggest that majority of the local government officials are aware of the significance of tacit knowledge. Trust, both cognition-based trust and affect-based trust, determine their knowledge sharing behaviour. The ‘senior-junior’ relationship within the hierarchal structure is perceived to be the key channel of tacit knowledge transfer. In the context of inadequate formal sharing channels, officials perceived trainings to be the key formal mechanism of tacit knowledge sharing within public sector organizations in Bangladesh.

2021 ◽  
Vol 11 (1) ◽  
pp. 74-88
Author(s):  
Ha Minh Tri ◽  
Doan Bao Son

This research proposes and validates a model hypothesizing the relationships between social capital and knowledge sharing in the public sector. We employed a survey design using a questionnaire to collect data utilizing a convenient sampling method. The study gathered 389 questionnaires from civil servants and officials working in departments and agencies in the public sector in Tien Giang province. The research hypotheses were developed and validated using the structural model modeling (SEM) approach. The research results show that all hypothesized relationships were confirmed except the link between structural social capital and tacit knowledge sharing. Our study can be considered a pioneering study to investigate the influence of social capital on both tacit knowledge sharing and explicit knowledge sharing in the public sector. This work also enriches the growing body of knowledge regarding social capital and knowledge sharing in the public sector. Our research also offers suggestions to leaders in the public sector concerning relevant measures and policies that enable employees to share knowledge by promoting social capital.


VINE ◽  
2013 ◽  
Vol 43 (4) ◽  
pp. 424-441 ◽  
Author(s):  
Kalsom Salleh ◽  
Siong Choy Chong ◽  
Syed Noh Syed Ahmad ◽  
Syed Omar Sharifuddin Syed Ikhsan

2018 ◽  
Vol 51 (4) ◽  
pp. 1134-1145 ◽  
Author(s):  
Iris Buunk ◽  
Colin F. Smith ◽  
Hazel Hall

This article presents preliminary findings from a larger doctoral study which investigates tacit knowledge sharing and social media use. The results reported here are from a survey completed by members of an online platform that incorporates social media features and enables knowledge sharing amongst public sector professionals in Scotland. There are two main findings from the study explored in this paper. The first relates to the various roles that an online platform may play in the facilitation of tacit knowledge sharing, apparent around learning processes, expertise sharing, problem solving and innovation. The second relates to how social interactions are supported online, allowing discussions among experts to be initiated, fostering collective intelligence and enabling tacit and personal knowledge to become visible, and accessible, while decreasing the time and the effort required. The outcomes of the research additionally suggest that three aspects of the concept of Ba (or space), as proposed by Nonaka and Konno (1998), can be found in online environments. These aspects are Dialoguing/Interacting Ba, Cyber Ba and Exercising Ba.


Mousaion ◽  
2019 ◽  
Vol 36 (1) ◽  
Author(s):  
Omwoyo Bosire Onyancha ◽  
Gladys Njeri Mungai ◽  
Henry Nyabuto Kemoni

Tacit knowledge is seen as difficult to be shared in an organisation owing to its intuitive, versatile and practice-based nature. Consequently, tacit knowledge is not well-understood or valued in most organisations and more so in public institutions. The purpose of the study was to investigate how the Kenya Institute for Public Policy Research and Analysis (KIPPRA) manages tacit knowledge as an intangible asset and also to recommend a framework or model for the management of tacit knowledge for a competitive advantage and development at the KIPPRA. The study adopted a qualitative research approach, with interviews and observation methods constituting the primary data collection methods. The study targeted 60 employees of KIPPRA consisting of researchers, young professionals, heads of divisions, a knowledge manager and administrative staff. The qualitative data collected were organised, categorised and reported verbatim. Among the key findings were that KIPPRA has the capacity for tacit knowledge sharing, capture, transfer and storage that have not been capitalised on. Further, employees experience challenges such as the identification and understanding of tacit knowledge, access to tacit knowledge sharing platforms, access to expertise with specific tacit knowledge, tacit knowledge hoarding, individualism, and ICT-related challenges in accessing tacit knowledge. Finally, the study recommends the adoption of a proposed framework for managing tacit knowledge at the KIPPRA.


2021 ◽  
Vol 13 (8) ◽  
pp. 4333
Author(s):  
Cem Işık ◽  
Ekrem Aydın ◽  
Tarik Dogru ◽  
Abdul Rehman ◽  
Rafael Alvarado ◽  
...  

Tacit knowledge sharing is an essential intellectual capital for frontline employees in hotel enterprises. While the relationship of knowledge sharing with team culture (TC) and innovative work behavior (IWB) was investigated in the extant literature, little is known about the extent to which tacit knowledge sharing affects TC and IWB. In this regard, the purpose of this study is to investigate the role of tacit knowledge sharing in the relationship between TC and IWB. For this purpose, data were gathered from 360 department managers of Turkish 4–5 star hotels. The results were analyzed utilizing Smart PLS 3 using bootstrapping to determine the level of significance of the relationships between tacit knowledge sharing, TC and IWB. The results show statistically significant relationships between tacit knowledge sharing, TC and IWB. Moreover, tacit knowledge sharing has a mediating role in the relationship between team culture and innovative work behavior.


2015 ◽  
Vol 115 (4) ◽  
pp. 590-611 ◽  
Author(s):  
Zhen Shao ◽  
Tienan Wang ◽  
Yuqiang Feng

Purpose – The purpose of this paper is to examine the impact mechanism of organizational culture (OC) on Enterprise Resource Planning (ERP) user’s explicit and tacit knowledge-sharing behavior in the context of enterprise systems usage. Design/methodology/approach – Drawing from social cognitive theory, the authors developed a comprehensive model that integrates OC, computer self-efficacy and employees’ knowledge-sharing behaviors. In total, 343 valid questionnaires were collected from ERP users of 115 firms and structural equation modeling technique was used to test the model. Findings – Empirical results suggest that hierarchical culture that focusses on efficacy and uniformity is positively related with employees’ explicit knowledge sharing; group culture that focusses on trust and belonging is positively related with employees’ tacit knowledge sharing, and their relationship is fully mediated by employees’ computer self-efficacy. In addition, computer self-efficacy also partially mediates the relationship between rational culture and employees’ knowledge sharing. Practical implications – This study provides guidelines for top managers to enhance employees’ computer self-efficacy and facilitate employees’ knowledge-sharing behavior by developing appropriate type of OC. Originality/value – This study unpacks the mediating mechanism between OC and knowledge sharing, and contributes to the academic research of knowledge management in the context of enterprise systems assimilation.


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