Anthropomorphism and Trust In Human-Autonomy Team Communication Dynamics

Author(s):  
Myke C. Cohen ◽  
Mustafa Demir ◽  
Erin K. Chiou ◽  
Nancy J. Cooke
Author(s):  
Craig J. Johnson ◽  
Mustafa Demir ◽  
Nathan J. McNeese ◽  
Jamie C. Gorman ◽  
Alexandra T. Wolff ◽  
...  

Objective This work examines two human–autonomy team (HAT) training approaches that target communication and trust calibration to improve team effectiveness under degraded conditions. Background Human–autonomy teaming presents challenges to teamwork, some of which may be addressed through training. Factors vital to HAT performance include communication and calibrated trust. Method Thirty teams of three, including one confederate acting as an autonomous agent, received either entrainment-based coordination training, trust calibration training, or control training before executing a series of missions operating a simulated remotely piloted aircraft. Automation and autonomy failures simulating degraded conditions were injected during missions, and measures of team communication, trust, and task efficiency were collected. Results Teams receiving coordination training had higher communication anticipation ratios, took photos of targets faster, and overcame more autonomy failures. Although autonomy failures were introduced in all conditions, teams receiving the calibration training reported that their overall trust in the agent was more robust over time. However, they did not perform better than the control condition. Conclusions Training based on entrainment of communications, wherein introduction of timely information exchange through one team member has lasting effects throughout the team, was positively associated with improvements in HAT communications and performance under degraded conditions. Training that emphasized the shortcomings of the autonomous agent appeared to calibrate expectations and maintain trust. Applications Team training that includes an autonomous agent that models effective information exchange may positively impact team communication and coordination. Training that emphasizes the limitations of an autonomous agent may help calibrate trust.


Author(s):  
Mustafa Demir ◽  
Polomnia G. Amazeen ◽  
Nathan J. McNeese ◽  
Aaron Likens ◽  
Nancy J. Cooke

Project overview. The current study focuses on the nature of team coordination dynamics within all-human teams and Human-Autonomy Teams (HAT) in the context of the development of a fully-fledged synthetic agent that is a computational cognitive model for a three-agent Unmanned Aircraft System (UAS) ground crew. In this study, the relationship between team coordination dynamics and team performance within the HAT and all-human teams is considered. To serve as a teammate, the synthetic agent must be able to communicate and coordinate with its human teammates in a constructive and timely manner (Demir, McNeese, & Cooke, 2016). In this current research, there were three heterogeneous team members who communicated via a text-based communication system to photograph target waypoints. Each team member had a different role: (1) navigator – provides information regarding a flight plan with speed and altitude restrictions of each waypoint; (2) pilot – controls the UAS by adjusting its altitude and airspeed by negotiating with the photographer to take a good photo for the target waypoints; and (3) photographer – screens camera settings, and sends feedback to the other team members regarding the status of target’s photograph. At each target waypoint, this coordination sequence among the team members, called Information-Negotiation-Feedback (INF), is captured by a Kappa Score (Gorman, Amazeen, & Cooke, 2010) that describes the sequence and timing of the information coordination. Three conditions were created that manipulated the pilot role: (1) Synthetic – pilot was the synthetic agent, (2) Control – pilot was a randomly assigned participant, and (3) Experimenter – pilot was an experimenter who was highly experienced with the task and focused on pushing and pulling the information in a timely manner. Method. In this experiment, there were 30 teams (ten teams for each condition): control teams were composed of three participants randomly assigned to each role; synthetic and experimenter teams were composed of only two participants randomly assigned to the navigator and photographer roles. The experiment consisted of five missions (each 40 minutes) in which teams needed to take as many “good” photos as possible of ground targets while avoiding alarms and rule violations. Several measures were obtained from this research, including team performance scores (mission and target level), team process measures (situation awareness, process ratings, communication and coordination), and other measures (teamwork knowledge, workload, and demographics). The research reported here identifies how differences in team coordination, captured by Kappa, relate to performance of all human teams and HAT teams. In this paper, we focus on: (1) target level team performance scores calculated based on the time spent inside a target waypoint to get a good photo; and (2) two team coordination dynamics measures: stability and team communication determinism. Stability was inversely related to the largest Lyapunov Exponent which was estimated by Kappa, that is, the INF coordination sequence. Team communication determinism was estimated from communication data using Joint Recurrence Quantification Analysis (Marwan, Carmen, Thiel, & Kurths, 2007) and served as an index of flexible behavior. Results and discussion. In general, findings indicate that (1) synthetic teams were most stable, followed by experimenter teams, who were moderately stable, and control teams, who were least stable; and (2) extreme stability and instability corresponded to lower levels of performance; experimenter teams performed best, followed by control teams and, then synthetic teams. Thus, synthetic agents could be made more effective if interventions were developed to enhance the flexibility and adaptive nature of HATs (Demir, 2017).


Author(s):  
Anthony L. Baker ◽  
Sean M. Fitzhugh ◽  
Lixiao Huang ◽  
Daniel E. Forster ◽  
Angelique Scharine ◽  
...  

AbstractEvaluation of team communication can provide critical insights into team dynamics, cohesion, trust, and performance on joint tasks. Although many communication-based measures have been tested and validated for human teams, this review article extends this research by identifying key approaches specific to human-autonomy teams. It is not possible to identify all approaches for all situations, though the following seem to generalize and support multi-size teams and a variety of military operations. Therefore, this article will outline several key approaches to assessing communication, associated data requirements, example applications, verification of methods through HAT use cases, and lessons learned, where applicable. Some approaches are based on the structure of team communication; others draw from dynamical systems theory to consider perspectives across different timescales; other approaches leverage features of team members’ voices or facial expressions to detect emotional states that can provide windows into other workings of the team; still others consider the content of communication to produce insights. Taken together, these approaches comprise a varied toolkit for deriving critical information about how team interactions affect, and are affected by, coordination, trust, cohesion, and performance outcomes. Future research directions describe four critical areas for further study of communication in human-autonomy teams.


2016 ◽  
Vol 8 (3) ◽  
pp. 75-92
Author(s):  
Christian Schröer

An act-theoretical view on the profile of responsibility discourse shows in what sense not only all kinds of technical, pragmatic and moral reason, but also all kinds of religious motivation cannot justify a human action sufficiently without acknowledgment to three basic principles of human autonomy as supreme limiting conditions that are human dignity, sense, and justifiability. According to Thomas Aquinas human beings ultimately owe their moral autonomy to a divine creator. So this autonomy can be considered as an expression of secondary-cause autonomy and as the voice of God in the enlightened conscience.


2019 ◽  
Vol 2 (1) ◽  
pp. 79-85
Author(s):  
Andreea Alexandra Hleșcu ◽  
◽  
Bianca Hanganu ◽  
Irina Smaranda Manoilescu ◽  
Andreea Elena Bîrlescu ◽  
...  

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