The relationship between attraction, perception of service, opportunities and tourist satisfaction in backwater tourism in Alappuzha district of Kerala in India

2021 ◽  
pp. 146735842110440
Author(s):  
Legy Clara Joseph ◽  
Vasanthi Soundararajan ◽  
Satyanarayana Parayitam

This article aims to explore the relationships between destination attractions, tourists’ awareness of eco-tourism and facilities, level of perceived service, opportunities and problems, and tourist satisfaction in backwater tourism in Kerala, India. Using a structured survey instrument, we gathered data from 586 tourists. A conceptual model was developed and tested after checking the psychometric properties of the instrument. We tested the measurement model using the Lisrel package (structural equation modeling), and Hayes (2018) process macros were used to test the moderation hypotheses. The results confirm that (i) attraction and opportunities are positively related to tourist satisfaction, (ii) perception of service positively moderates the relationship between attraction and tourist satisfaction, (iii) perception of service (first moderator) and awareness (second moderator) interact to influence the relationship between attraction and tourist satisfaction, and (iv) problems negatively moderate the positive relationship between opportunities and tourist satisfaction. The implications for the literature on tourism and hospitality and practicing managers are discussed.

2020 ◽  
Vol 4 (2) ◽  
pp. 330
Author(s):  
Lidya Gunarso ◽  
Jeremy Andriano ◽  
Sabrina Oktaria Sihombing

Penelitian ini bertujuan untuk memprediksi keterhubungan antara kemampuan, kebajikan, dan integritas Tokopedia terhadap kepercayaan dan partisipasi pelanggan Tokopedia. Sebanyak 130 responden terlibat dalam penelitian ini. Kueioner dikembangkan berdasarkan indikator-indikator penelitian sebelumnya. Skala Likert 5 poin digunakan dalam kuesioner tersebut. Sebelum data dianalisis dengan menggunakan structural equation modeling, data terlebih dahulu diuji reliabilitas dan validitasnya. Hasil analisis menunjukkan bahwa terdapat 3 dari tujuh hipotesis yang tidak didukung dalam penelitian ini. Ketiga hipotesis tersebut berkaitan dengan kebajikan dan integritas tidak mempunyai keterhubungan yang positif dengan kepercayaan konsumen. Lebih lanjut, tidak keterhubungan positif antara kebajikan perusahaan dengan tingkat partisipasi konsumen. Pembahasan serta keterbatasan penelitian juga disampaikan. This study aims to predict the relationship between the ability, benevolence, and integrity of Tokopedia to the trust and participation of Tokopedia customers. A total of 130 respondents were involved in this study. The questionnaire was developed based on the indicators of previous studies. A 5-point Likert scale was used in the questionnaire. Before the data are analyzed using structural equation modeling, the data are first tested for reliability and validity. The analysis shows that there are thress of the seven hypotheses that are not supported in this study. The three hypotheses related to benevolence and integrity do not have a positive relationship with consumer confidence. Furthermore, there is no positive relationship between the benevolence of the company and the level of consumer participation. Discussion and limitations of the study were also conveyed.


2021 ◽  
Vol 37 (3) ◽  
pp. 814-822
Author(s):  
Md. Shakhawat HOSSAIN ◽  
◽  
Md. Golam MOSTAFA ◽  
Md. Alamgir HOSSAIN ◽  
◽  
...  

The goal of this study is to show how satisfied tourists is of supreme significance to the tourism industry, particularly as it affects the future of a nature-based destination and explores the relationship among destination image, service quality, perceived value, tourist satisfaction, word-of-mouth, and revisit intentions of tourists. The 292 survey data was obtained via a structured questionnaire from tourists who visited the Haor region, Bangladesh and structural equation modeling (SEM) is used to test the hypothetical paths. Six hypotheses were accepted, and one is rejected. Tourism stakeholders can find important knowledge and they can satisfy tourists, which is likely by improving destination.


SAGE Open ◽  
2022 ◽  
Vol 12 (1) ◽  
pp. 215824402110684
Author(s):  
Ilisa Fajriyati ◽  
Adi Zakaria Afiff ◽  
Gita Gayatri ◽  
Sri Rahayu Hijrah Hati

In the context of Muslim-friendly tourism, marketers have to pay attention to the needs of their main target, Muslim tourists. This study aimed to examine the influence of destination attributes, including both generic and Islamic attributes, on overall tourist satisfaction to get a more comprehensive view. Likewise, this study investigated the effect of overall tourist satisfaction on its consequences. The moderation effect of Islamic religiosity on the relationship between Islamic attributes and overall tourist satisfaction was also considered. An online survey was conducted, with a sample of 231 Muslims who traveled to Muslim-majority cities, and the data were analyzed using Structural Equation Modeling. The results showed that both generic and Islamic attributes positively influence overall tourist satisfaction, while its consequences affected their behavioral, attitudinal loyalty, and churn intention. Overall tourist satisfaction was not found to affect complaint intention. Likewise, the moderation effect of Islamic religiosity was insignificant.


2018 ◽  
Vol 1 (1) ◽  
pp. 5-9
Author(s):  
Reni Yuliviona ◽  
Mokhtar Abdullah ◽  
Zuraini Alias ◽  
Sefnedi Sefnedi

This research study intends to investigate the tourist satisfaction as a mediating variable in the relationship between the Islamic attributes, service quality and destination loyalty among Malaysian Muslim tourists in the Padang city. A self survey was implemented as the means to attain the primary data among the 160 Malaysian Muslim tourists visiting the Padang city . The sample of 119 usable responses were collected from the 160. To analyze the model, Partial Least Squares structural equation modeling was utilized. The statistical outcomes established the positive and significant influence of the service quality, the Islamic attributes and the tourist satisfaction on destination loyalty. The results also established that tourist satisfaction were positively and significantly influenced by the service quality and the Islamic attributes. Along with it, tourist satisfaction mediated significantly in the relationship between the Islamic attribute, the service quality and the destination loyalty among the Malaysian Muslim tourists visiting in Padang city.


2019 ◽  
Vol 29 ◽  
Author(s):  
Evandro Morais Peixoto ◽  
Tatiana de Cássia Nakano ◽  
Ricardo Almeida Castillo ◽  
Leonardo Pestillo Oliveira ◽  
Marcos Alencar Abaide Balbinotti

Abstract Passion is an important element among the psychological processes involved in the performance of any activity, including sports practice. Given the scarcity of nationally valid and reliable instruments, this study has the purpose of presenting the adaptation processes of the Passion Scale to the Brazilian context. A total of 789 Brazilian athletes (age:16.62±3.20; 58.4% men) participated in the study. To evaluate their psychometric properties, the scale dimensionality was estimated through the Hull method and Exploratory Structural Equation Modeling, and the accuracy by composite reliability. The factorial invariance model was estimated between men and women, and between participants of different competitive levels. Results showed the two-factor structure of the scale, according to the theoretical hypothesis, with desirable accuracy indicators. Equivalence of the measurement model was demonstrated when evaluating participants of different sexes and different competitive levels. Results suggest adequacy of the Brazilian version for the evaluation of this construct.


2019 ◽  
Vol 1 (3) ◽  
pp. 51-55
Author(s):  
Reni Yuliviona

This research study intends to investigate the tourist satisfaction as a mediating variable in the relationship between the Islamic attributes, service quality and destination loyalty among Malaysian Muslim tourists in the Padang city. A self survey was implemented as the means to attain the primary data among the 160 Malaysian Muslim tourists visiting the Padang city . The sample of 119 usable responses were collected from the 160. To analyze the model, Partial Least Squares structural equation modeling was utilized. The statistical outcomes established the positive and significant influence of the service quality, the Islamic attributes and the tourist satisfaction on destination loyalty. The results also established that tourist satisfaction were positively and significantly influenced by the service quality and the Islamic attributes. Along with it, tourist satisfaction mediated significantly in the relationship between the Islamic attribute, the service quality and the destination loyalty among the Malaysian Muslim tourists visiting in Padang city.


1994 ◽  
Vol 20 (3) ◽  
pp. 565-579 ◽  
Author(s):  
Michael R. Frone ◽  
Marcia Russell ◽  
M. Lyme Cooper

Prior research supports a positive relationship between job and family satisfaction. Although this relationship has been taken as support for the spillover hypothesis, it is also consistent with an alternate hypothesis that has received little attention. The congruence hypothesis states that job and family satisfaction are positively related because they share a common cause or causes. Thus, the distinction between the spillover and congruence hypotheses reflects the broader distinction between causal and noncausal (i.e., spurious) covariation. The goal of this study was to determine which hypothesis best reflects the relationship between job and family satisfaction. Data were obtained through household interviews with a random sample of 631 individuals. Structural equation modeling techniques were used to estimate simultaneously a reciprocal relationship between job and family satisfaction and a noncausal correlation between their disturbance terms. Results supported the congruence hypothesis, indicating that the relationship between job and family satisfaction is characterized best as noncausal.


2018 ◽  
Vol 21 (4) ◽  
pp. 1087-1112 ◽  
Author(s):  
Subash Chandra Pattnaik ◽  
Rashmita Sahoo

The purpose of this research article is to examine the relationship between human resource (HR) practices and organizational performance. Though this research theme has been extensively researched in Western countries, very limited research has been done in the prevailing HRM scenario obtained in developing economies, especially in India. Hence, this article attempts to study the relationship and fill this research gap. A two-stage structural equation modeling (SEM) has been used to study this relationship. In the first stage, the proposed measurement model is validated through confirmatory factor analysis (CFA) and, in the second, the structural model examines the hypothesized relationship between the HR practices and organizational performance. It is found that the two are positively related. The findings of this study strengthen existing literature in the area and have important implications for managers engaged in HR functions.


Author(s):  
Mohd-Yusoff Yusliza ◽  
T. Ramayah ◽  
Zakaria Siti-Fatimah

The aim of this chapter is to study human resource (HR) competencies (i.e., HR functional expertise, knowledge of business, and managing change) is related to HRM effectiveness. This research was conducted with a sample of HR professionals who attended courses, programs, and seminars organized by HRM institute. The final sample consists of 201 respondents. The measurement model was tested by using structural equation modeling applying partial least squares (PLS) estimation. The results in this chapter demonstrate the direct association of all dimensions of HR competencies and HRM effectiveness. This chapter aids in uncovering the relationship between HR competencies and HRM effectiveness.


2007 ◽  
Vol 4 (1) ◽  
pp. 97
Author(s):  
Salleh Mohd Radzi ◽  
Mohamed Amran ◽  
Abdul Razak Aziz ◽  
Azlan Supardi

The major purpose ofthis study was to examine the relationship of strategy and structure. Porter s(/980) strategic typology was utilized to classify hotel firms by strategic orientation; and, an analysis of variance was performed to determine the differences in their performance. Structural Equation Modeling was used to confirm the factors underlying the strategy and structure constructs.


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