Town Hall on Patient-Centered Human Factors and Ergonomics

A central paradigm in the current era of health and healthcare is the centrality of patients, families, and community members in their own health. Patients and other nonprofessionals are increasingly recognized as working independently or in concert with healthcare professionals in an effort to achieve health-related goals. This patient work has been the topic of much recent research in an area of human factors and ergonomics (HFE) we call patient-centered HFE. The town hall on patient-centered HFE draws on the community of healthcare HFE researchers and practitioners to communicate and document the scope of existing work, identify future opportunities, and develop recommendations for future work in this area. The town hall primarily consists of an open floor session with a 40-minute comment period and 40-minute generative exercise to discuss and plan with one another future work in patient-centered HFE.

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Advancing Equitable and Just Practices in Human Factors and Ergonomics

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/1071181321651074 ◽

2021 ◽

Vol 65 (1) ◽

pp. 530-534

Author(s):

Rory Lusebrink ◽

Abigail R. Wooldridge ◽

Mia Spiwak

Keyword(s):

Human Factors ◽

Annual Meeting ◽

Vulnerable Populations ◽

Well Being ◽

Community Members ◽

Group Discussions ◽

Learning Methods ◽

Human Factors And Ergonomics ◽

Social Inequities ◽

Do So

Marginalized people are disproportionately harmed by systemic social inequities; human factors and ergonomics (HF/E) professionals can address these systemic issues by developing and implementing equitable and just practices. To identify practical steps to transform ergonomic practice, we thematically analyzed two group discussions from a session focused on diversity, inclusion, and justice at the 2019 Annual Meeting of the Human Factors and Ergonomics Society (HFES). We identified 36 recommendations to advance equitable and just practices in HF/E, for both practitioners and academics. HF/E professionals should be particularly mindful about historical harm when engaging with vulnerable populations and take appropriate steps to ensure the safety and well-being of all people. HF/E professionals can do so by building relations with and empowering community members as well as learning methods of engagement from other fields.

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2019 Town Hall on Human Factors and Ergonomics for Patient Work

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/1071181319631539 ◽

2019 ◽

Vol 63 (1) ◽

pp. 725-728 ◽

Cited By ~ 1

Author(s):

Richard J. Holden ◽

Rupa S. Valdez

Keyword(s):

Human Factors ◽

Community Of Practice ◽

Future Development ◽

Town Hall ◽

Human Factors And Ergonomics ◽

Central Activity ◽

Patient Work ◽

Improve Patient

The 2019 Town Hall gathers stakeholders in the human factors and ergonomics (HFE) community who share an interest in applying HFE to study and improve patient work, an area called “patient ergonomics.” The objective of this town hall is to communally scope, prioritize, and develop applications of HFE for patient work. Whereas the 2018 Town Hall was primarily an initial community gathering, the 2019 Town Hall is envisioned as a space for further developing a community of practice in this area. The central activity of the 2019 Town Hall is a public commentary period, with live scribing, inviting attendees to address the (1) scope of patient ergonomics; (2) prioritization of future efforts; and (3) proposals to lead future development efforts.

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The Role of Hedonomics in the Future of Industry, Service, and Product Design: Panel Overview

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/154193120504901805 ◽

2005 ◽

Vol 49 (18) ◽

pp. 1701-1704 ◽

Cited By ~ 1

Author(s):

Tal Oron-Gilad ◽

P.A. Hancock

Keyword(s):

Human Computer Interaction ◽

Human Factors ◽

Product Design ◽

Rapid Growth ◽

Work Environments ◽

User Evaluation ◽

Human Factors Engineering ◽

Human Factors And Ergonomics ◽

Future Work

Hedonomics has been defined as “ the branch of science which facilitates the pleasant or enjoyable aspects of human-technology interaction.” Hedonomics in general is a fairly new area in research and it is evidently new in ergonomics, human factors, usability and human-computer interaction (HCI). During the last ten years there has been a rapid growth in research about affect and pleasure. Considering the lack of interest from the psychological community during much of the 1900's this comes as a surprise. Affective evaluations provide a new and different perspective in Human Factors Engineering. It is not how to evaluate users — it is how the user evaluates. The research on hedonic values and seductive interfaces is in fact a welcome contrast to issues of safety and productivity, which have dominated human factors and ergonomics (HF/E). In order for industry to adopt these user-evaluating principles (as opposed to user-evaluation principles) it has to be convinced of their practical effectiveness in the workplace. This panel will focus on this issue and the role of Hedonomics in future work environments and products.

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Human Factors and Ergonomics in Healthcare: Industry Demands and a Path Forward

Human Factors The Journal of the Human Factors and Ergonomics Society ◽

10.1177/00187208211073623 ◽

2022 ◽

pp. 001872082110736

Author(s):

Joseph R. Keebler ◽

Michael A. Rosen ◽

Dean F. Sittig ◽

Eric Thomas ◽

Eduardo Salas

Keyword(s):

Human Factors ◽

Healthcare Industry ◽

Error Management ◽

Patient Centered ◽

Safety Testing ◽

Healthcare Settings ◽

Human Factors And Ergonomics ◽

Future Challenges ◽

Centered Care ◽

Medical Teams

This article reviews three industry demands that will impact the future of Human Factors and Ergonomics in Healthcare settings. These demands include the growing population of older adults, the increasing use of telemedicine, and a focus on patient-centered care. Following, we discuss a path forward through improved medical teams, error management, and safety testing of medical devices and tools. Future challenges are discussed.

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Impact of Patient-centered eHealth Applications on Patient Outcomes: A Review on the Mediating Influence of Human Factor Issues

Yearbook of Medical Informatics ◽

10.15265/iy-2016-031 ◽

2016 ◽

Vol 25 (01) ◽

pp. 113-119 ◽

Cited By ~ 8

Author(s):

G.A. Wildenbos ◽

L.W. Peute ◽

M.W.M. Jaspers

Keyword(s):

Human Factors ◽

Patient Care ◽

Systems Engineering ◽

Self Efficacy ◽

Human Factor ◽

Future Research ◽

Patient Centered ◽

Health Related ◽

Ehealth Intervention ◽

The Impact

Summary Objectives: To examine the evidence of the impact of patient-centered eHealth applications on patient care and to analyze if and how reported human factor issues mediated the outcomes. Methods: We searched PubMed (2014-2015) for studies evaluating the impact of patient-centered eHealth applications on patient care (behavior change, self-efficacy, and patient health-related outcomes). The Systems Engineering Initiative for Patient Safety (SEIPS 2.0) model was used as a guidance framework to identify the reported human factors possibly impacting the effectiveness of an eHealth intervention. Results: Of the 348 potentially relevant papers, 10 papers were included for data analysis. None of the 10 papers reported a negative impact of the eHealth intervention. Seven papers involved a randomized controlled trial (RCT) study. Six of these RCTs reported a positive impact of the eHealth intervention on patient care. All 10 papers reported on human factor issues possibly mediating effects of patient-centered eHealth. Human factors involved patient characteristics, perceived social support, and (type of) interaction between patient and provider. Conclusion: While the amount of patient-centered eHealth interventions increases, many questions remain as to whether and to what extent human factors mediate their use and impact. Future research should adopt a formal theory-driven approach towards human factors when investigating those factors’ influence on the effectiveness of these interventions. Insights could then be used to better tailor the content and design of eHealth solutions according to patient user profiles, so as to enhance eHealth interventions impact on patient behavior, self-efficacy, and health-related outcomes.

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