The Effect of Private Customer-Manager Social Engagement Upon Online Booking Behavior

2020 ◽  
pp. 193896552097533
Author(s):  
Saram Han ◽  
Christopher K. Anderson
Keyword(s):  
Social Engagement ◽  
Large Scale ◽  
Term Effect ◽  
Third Party ◽  
Travel Agency ◽  
Long Term Effects ◽  
Individual Level ◽  
Customer Manager ◽  
The Impact

Owing to the impact of third-party commissions upon hotel profitability, many hotel brands have actively engaged in book direct campaigns, but to date, no large-scale longitudinal effort has been conducted to systematically evaluate direct booking behavior (i.e., direct versus online travel agency [OTA]). In this study, we use three years of transactional data from a large hotel brand to evaluate booking channel choices. To address the dynamic nature of the longitudinal individual-level data, we use a hidden Markov model (HMM), allowing us to evaluate both short- and long-term effects. Using the HMM, we evaluate the latent loyalty status of customers through their observed online booking channel behavior (i.e., direct versus OTA). As a result, we find that customer–manager engagement through guest satisfaction surveys (and managerial responses to those surveys) has a long-term effect on consumer propensities to book direct, gradually increasing customer loyalty to the brand. Specifically, we find that positive customer feedback signals a greater willingness to book direct in subsequent purchases. Moreover, managerial responses to the satisfied customer result in greater tendency to remain loyal and book direct. Second, the membership program tier of the customer has a significant short-term effect on the consumer’s propensity to book direct. Low-loyalty customers’ direct booking tendency increases as soon as they join the membership program. These findings not only illustrate the impact of membership status upon channel choice but also indicate the effect of the customer’s voice and the resulting managerial response upon booking behaviors over time.

scholarly journals Loneliness and Social Engagement in Older Adults Based in Lombardy during the COVID-19 Lockdown: The Long-Term Effects of a Course on Social Networking Sites Use

2020 ◽  
Vol 17 (21) ◽  
pp. 7912
Author(s):  
Elena Rolandi ◽  
Roberta Vaccaro ◽  
Simona Abbondanza ◽  
Georgia Casanova ◽  
Laura Pettinato ◽  
...  
Keyword(s):  
Older Adults ◽  
Social Networking ◽  
Social Networking Sites ◽  
Social Engagement ◽  
Social Inclusion ◽  
Long Term Effects ◽  
Social Contacts ◽  
Telephone Surveys ◽  
The Impact

Older adults are less familiar with communication technology, which became essential to maintain social contacts during the COVID-19 lockdown. The present study aimed at exploring how older adults, previously trained for Social Networking Sites (SNSs) use, experienced the lockdown period. In the first two weeks of May 2020, telephone surveys were conducted with individuals aged 81–85 years and resident in Abbiategrasso (Milan), who previously participated in a study aimed at evaluating the impact of SNSs use on loneliness in old age (ClinicalTrials.gov, NCT04242628). We collected information on SNSs use, self-perceived loneliness, and social engagement with family and friends. Interviewed participants were stratified as trained (N = 60) and untrained (N = 70) for SNSs use, based on their attendance to group courses held the previous year as part of the main experimental study. The groups were comparable for sociodemographics and clinical features. Participants trained for SNSs use reported significantly higher usage of SNSs and reduced feeling of being left out. Compared to pre-lockdown levels, individuals trained for SNSs use showed a lighter reduction in social contacts. These findings support the utility of training older adults for SNSs use in order to improve their social inclusion, even in extreme conditions of self-isolation and perceived vulnerability.

scholarly journals Impact of Critical Illness Insurance on the Burden of High-Cost Rural Residents in Central China: An Interrupted Time Series Study

2019 ◽  
Vol 16 (19) ◽  
pp. 3528 ◽  
Author(s):  
Lu Li ◽  
Junnan Jiang ◽  
Li Xiang ◽  
Xuefeng Wang ◽  
Li Zeng ◽  
...  
Keyword(s):  
Time Series ◽  
Critical Illness ◽  
Interrupted Time Series ◽  
Term Effect ◽  
Central China ◽  
Mutual Aid ◽  
Interrupted Time Series Analysis ◽  
Long Term Effects ◽  
The Impact

Critical illness insurance (CII) in China was introduced to protect high-cost groups from health expenditure shocks for the purpose of mutual aid. This study aimed to evaluate the impact of CII on the burden of high-cost groups in central rural China. Data were extracted from the basic medical insurance (BMI) hospitalization database of Xiantao City from January 2010 to December 2016. A total of 77,757 hospitalization records were included in our analysis. The out-of-pocket (OOP) expenses and reimbursement ratio (RR) were the two main outcome variables. Interrupted time series analysis with a segmented regression approach was adopted. Level and slope changes were reported to reflect short- and long-term effects, respectively. Results indicated that the number of high-cost inpatient visits, the average monthly hospitalization expenses, and OOP expenses per high-cost inpatient visit were increased after CII introduction. By contrast, the RR from BMI and non-reimbursable expenses ratio were decreased. The OOP expenses and RR covered by CII were higher than those uncovered. We estimated a significant level decrease in OOP expenses (p < 0.01) and rise in RR (p < 0.01), whereas the slope decreases of OOP expenses (p = 0.19) and rise of RR (p = 0.11) after the CII were non-significant. We concluded that the short-term effect of the CII policy is significant and contributes to decreasing OOP expenses and raising RR for high-cost groups, whereas the long-term effect is non-significant. These findings can be explained by increasing hospitalization expenses, many non-reimbursable expenses, low coverage for high-cost groups, and the unsustainability of the financing methods.

scholarly journals Digital health in the age of The Infinite Network

2016 ◽  
Vol 5 ◽  
Author(s):  
Nikhil Balram ◽  
Ivana Tošić ◽  
Harsha Binnamangalam
Keyword(s):  
Large Scale ◽  
Digital Health ◽  
Wearable Sensors ◽  
Embedded Sensors ◽  
Individual Level ◽  
Continuous Approach ◽  
Infinite Network ◽  
Remote Care ◽  
The Impact

The exponential growth in digital technology is leading us to a future in which all things and all people are connected all the time, something we refer to as The Infinite Network (TIN), which will cause profound changes in every industry. Here, we focus on the impact it will have in healthcare. TIN will change the essence of healthcare to a data-driven continuous approach as opposed to the event-driven discrete approach used today. At a micro or individual level, smart sensing will play a key role, in the form of embedded sensors, wearable sensors, and sensing from smart medical devices. At a macro or aggregate level, healthcare will be provided by Intelligent Telehealth Networks that evolve from the telehealth networks that are available today. Traditional telemedicine has delivered remote care to patients in the area where doctors are not readily available, but has not achieved at large scale. New advanced networks will deliver care at a much larger scale. The long-term future requires intelligent hybrid networks that combine artificial intelligence with human intelligence to provide continuity of care at higher quality and lower cost than is possible today.

scholarly journals COVID-19 and cardiovascular comorbidity: novel approaches to reduce mortality

2021 ◽  
Vol 20 (4) ◽  
pp. 2953
Author(s):  
S. S. Bunova ◽  
P. I. Okhotnikova ◽  
Yu. P. Skirdenko ◽  
N. A. Nikolaev ◽  
O. A. Osipova ◽  
...  
Keyword(s):  
Large Scale ◽  
Mutual Influence ◽  
Inpatient Mortality ◽  
Long Term Effects ◽  
Cardiovascular Comorbidity ◽  
Novel Approaches ◽  
The Impact ◽  
Cvd Mortality

Cardiovascular diseases (CVDs) remain the leading cause of death worldwide and significantly affect patient quality of life and socioeconomic status. Numerous reports consistently demonstrate that CVDs are a major risk factor for severe course of coronavirus disease 2019 (COVID-19), including higher risks of hospitalizations and inpatient mortality. In the context of the current pandemic, managing patients with CVDs requires special attention from doctors. There are now more and more reports of the long-term effects of COVID-19. The long-term effects on cardiovascular system of millions of COVID-19 survivors are currently unknown. The aim of the review was to systematize the accumulated knowledge about the mutual influence of COVID-19 and CVDs. The features of CVD impact on the course and outcomes of COVID-19, as well as the reasons for the worsening of CVD course in patients with COVID-19 are considered. The impact of redistribution of health care resources and large-scale isolation measures on the management of patients with CVDs is discussed. The review also presents the most relevant data on long COVID. Predictors of a long-term disease course were identified for risk stratification in order to timely implement preventive measures and develop an individualized treatment. The authors focused on finding novel approaches to reduce CVD mortality during a pandemic.

scholarly journals On Time Effect of Preschool Education: Social Analysis Based on CUCDS

Complexity ◽  
2021 ◽  
Vol 2021 ◽  
pp. 1-10
Author(s):  
Bohan Yan ◽  
Yongjun Feng ◽  
Ning Cai
Keyword(s):  
Cognitive Ability ◽  
Chinese Language ◽  
Preschool Education ◽  
Term Effect ◽  
Long Term Effects ◽  
Short Term ◽  
Long Term Effect ◽  
Children Development ◽  
The Impact

Cognitive ability is an important aspect of children’s development, but there is still room for discussion about the impact of preschool education on children’s cognitive ability. Based on the data of China Urbanization and Children Development Survey (CUCDS) of Tsinghua University, this paper categorizes cognitive ability into Chinese language cognition and mathematical cognition. It is discovered that the impact of preschool education on children’s cognitive development differs depending on the cognitive ability and the length of time. In particular, preschool education has both short-term and long-term effects on children’s Chinese cognitive ability, while there is only a short-term effect on the development of children’s mathematical cognitive ability without long-term effect.

Democracy in the Crucible of Conflict

2018 ◽  
Author(s):  
Robert Ralston ◽  
Ronald R. Krebs
Keyword(s):  
Liberal Democracy ◽  
Large Scale ◽  
Violent Conflict ◽  
Future Research ◽  
Long Term Effects ◽  
Individual Level ◽  
Political Processes ◽  
Short Run ◽  
The Individual ◽  
The Impact

The field of international relations has long focused on understanding and explaining the causes of war. In contrast, scholars have devoted relatively little attention to war’s consequences. However, scholarly literature on the consequences of violent conflict, including its effects on liberal democracy, has burgeoned and improved in recent decades, since the 1990s. Existing research shows that security threats, mobilization, and warfare are neither entirely negative nor entirely positive with respect to liberal democracy. On the one hand, in the short run, these pressures erode liberal institutions and values. On the other hand, large-scale mobilization and warfare—both interstate and civil—encourage broader and more intense participation at the individual level and strengthen participation’s structural foundations. However, despite recent advances, there remains much that we still do not know, which suggests promising avenues for future research. The existing literature has not sufficiently or systematically distinguished among the effects of threat/insecurity, mobilization, and warfare. It has been stronger on empirical findings than on developing the mid-range theories and causal mechanisms that would make sense of those findings. It has been firmer on conflict’s impact on individual attitudes and predilections than on how and when violence reshapes larger political processes and structures. It has had more to say about conflict’s short-run effects than its long-term effects, especially with respect to contestation. The impact of violent conflict on liberal democracy remains a rich soil for future research.

Is training doctors in medical certification effective? Evidence from a prospective study in the Philippines

2021 ◽  
pp. 183335832110592
Author(s):  
Jomilynn Rebanal ◽  
Tim Adair ◽  
Lene Mikkelsen
Keyword(s):  
Large Scale ◽  
Causes Of Death ◽  
Assessment Tool ◽  
International Classification Of Diseases ◽  
The Philippines ◽  
Long Term Effects ◽  
Medical Certification ◽  
The Impact

Background Correct certification of causes of death by physicians according to International Classification of Diseases (ICD) rules is essential to generate mortality statistics of the quality needed to guide public health policy debates and reliably monitor the impact of health interventions. Several efforts to train doctors have been undertaken in the Philippines to improve Medical Certification of Causes of Death (MCCOD). However, there is very little evidence about the long-term effects of training interventions for medical certification. Objective To test whether there were measurable long-term impacts of this large-scale training intervention for improving medical certification and reducing different types of certification errors. Method We assessed the quality of 2100 MCCOD completed before face-to-face training with those written by the same doctors 6 months after the training. An assessment tool was used to evaluate the quality of MCCOD. Results Less than 1% of the 2100 MCCOD assessed prior to the training were completely error-free, increasing to 19.2% 6 months after the training. On average, the number of errors per certificate fell from 2.2 pre-training to 1.3, six months after training. Importantly, there was a 38% decrease in writing ill-defined causes on the last line, which is particularly important for the policy utility of data. Conclusion Training doctors in correct medical certification can have a long-term impact on medical certification practices. Implications Shorter, more focused, trainings that address the most common medical certification errors could have an even greater impact on medical certification practices.

scholarly journals It's a Long Walk: Lasting Effects of Maternity Ward Openings on Labour Market Performance

2021 ◽  
pp. 1-47
Author(s):  
Volha Lazuka
Keyword(s):  
Early Life ◽  
Large Scale ◽  
Traditional Birth Attendant ◽  
Economic Effects ◽  
Small Scale ◽  
Long Term Effects ◽  
Individual Level ◽  
Early Neonatal Mortality ◽  
Hospital Births

Abstract Being born in a hospital versus having a traditional birth attendant at home represents the most common early life policy change worldwide. By applying a difference-in-differences approach to register-based individual-level data on the total population, this paper explores the long-term economic effects of the opening of new maternity wards as an early life quasi-experiment. It first finds that the reform substantially increased the share of hospital births and reduced early neonatal mortality. It then shows sizable long-term effects on labour income, unemployment, health-related disability and schooling. Small-scale local maternity wards yield a larger social rate of return than large-scale hospitals.

SUMBER-SUMBER RESILIENSI PADA REMAJA AKHIR YANG MENGALAMI KEKERASAN DARI ORANGTUA PADA MASA KANAK-KANAK

Psibernetika ◽  
2018 ◽  
Vol 11 (1) ◽  
Author(s):  
Devina Calista ◽  
Garvin Garvin
Keyword(s):  
Late Adolescents ◽  
Long Term Effects ◽  
Short Term ◽  
Parental Affection ◽  
Resilience Factors ◽  
Childhood Violence ◽  
Past Experiences ◽  
The Impact ◽  
Depth Interviews

<p><em>Child abuse by parents is common in households. The impact of violence on children will bring short-term effects and long-term effects that can be attributed to their various emotional, behavioral and social problems in the future; especially in late adolescence that will enter adulthood. Resilience factors increase the likelihood that adolescents who are victims of childhood violence recover from their past experiences</em><em>,</em><em> become more powerful individuals and have a better life. The purpose of this study was to determine the source of resilience in late adolescents who experienced violence from parents in their childhood. This research uses qualitative research methods with in-depth interviews as a method of data collection. The result shows that the three research participants have the aspects of "I Have", "I Am", and "I Can"; a participant has "I Can" aspects as a source of resilience, and one other subject has no source of resilience. The study concluded that parental affection and acceptance of the past experience have role to the three sources of resilience (I Have, I Am, and I Can)</em></p><p><em> </em></p><p><strong><em>Keyword : </em></strong><em>Resilience, adolescence, violence, parents</em></p>

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