scholarly journals Exploring interface design to support caregivers’ needs and feelings of trust in online content

2020 ◽  
Vol 7 ◽  
pp. 205566832096848
Author(s):  
Thana Hussein ◽  
Preet K Chauhan ◽  
Nicole K Dalmer ◽  
Frank Rudzicz ◽  
Jennifer Boger

Introduction Family caregivers of people living with dementia require a range of accurate, current, and reliable information throughout the care trajectory. Much of this information is available online, however it can be difficult for caregivers to identify and decide what content is relevant to them. Little is known about how online design cues impact family caregivers’ decision to assess how trustworthy information is and whether to engage with it. Methods Our exploratory research focused on the interface design of CARE-RATE, an online search tool intended to support more effective information searches for family caregivers seeking dementia care-related resources. Data from focus groups were coupled with design literature to inform the development of three mockups that were evaluated by seven dementia caregiver experts. Results Participants preferred a search bar design because of its simplicity, familiarity, and functionality. Design elements that impact trust included logos from reputable organizations, transparency of content author, and ratings from other caregivers. Conclusion Feelings of trust regarding information, including the ability to ascertain trustworthiness, is a major aspect of caregivers’ willingness to engage with online content. Transparency and familiarity appear to be key elements that impact caregivers’ trust in online information, which agrees with current web design research.

2016 ◽  
Vol 2 (2) ◽  
pp. 307 ◽  
Author(s):  
Sauman Chu

<p>With increasing changes in our demographic populations and new immigrants settling in the US, there is an increasing need for visual communications that address the diversity of our populations. This paper draws from the results of the researcher’s several past research and teaching projects that worked with different cultural populations. These projects examined the theme of multicultural design with a particular focus on user experience for audiences from different cultural backgrounds. The nature of the projects included printed materials, web design, video production, and interactive design. The researcher examined users’ preferences for precise language presentation, options of visual layout, cultural related design elements such as images, colors, fonts, and interactive interface design. The goal of this paper is to increase design educators and students’ awareness in designing projects for culturally diverse audiences.<strong> </strong></p>


Author(s):  
Punitha Turumugon ◽  
Aslina Baharum

User interface design plays an important role in web design. Designing a user interface that satisfies the emotional needs of the users is essential as the user interface plays a crucial role in generating remarkable user experiences for websites. A poorly designed user interface leads to bad user interaction while raising the users’ arousal and a displeasing user experience with a website elicits dissatisfaction emotion where consecutively results in avoidance and prevents revisit to the website. A standard emotional based user interface web design would enhance user experience which will lead to success of a website. Kansei engineering which is a popular technique in transforming users’ feelings into product design is used in this research. This study tries to convert the feelings and emotions of users into design elements with the use of Kansei engineering technology in order to design an appropriate higher learning institution website by  identifying a standard web design that cultivates emotional engagement. A standard user interface web design guideline for the development of the higher learning institutions’ website has been proposed in this research.


Author(s):  
Yinghui Yang

It is hard to organize a website such that pages are located where users expect to find them. Consider a visitor to an e-Commerce website in searching for a scanner. There are two ways he could find information he is looking for. One is to use the search function provided by the website. The other one is to follow the links on the website. This chapter focuses on the second case. Will he click on the link “Electronics” or “Computers” to find the scanner? For the website designer, should the scanner page be put under Electronics, Computers or both? This problem occurs across all kinds of websites, including B2C shops, B2B marketplaces, corporate web-sites and content websites. Through web usages mining, we can automatically discover pages in a website whose location is different from where users expect to find them. This problem of matching website organization with user expectations is pervasive across most websites. Since web users are heterogeneous, the question is essentially how to design a website so that majority of the users find it easy to navigate. Here, we focus on the problem of browsing within a single domain/web site (search engines are not involved since it’s a totally different way of finding information on a web site.) There are numerous reasons why users fail to find the information they are looking for when browse on a web site. Here in this chapter, we focus on the following reason. Users follow links when browsing online. Information scent guides them to select certain links to follow in search for information. If the content is not located where the users expect it to be, the users will fail to find it. How we analyze web navigation data to identify such user browsing patterns and use them to improve web design is an important task.


Author(s):  
Louise Sauvé

This chapter discusses usability rules for avoiding defects in the media design for Generic Educational Game Shell (GEGS) components, including visual interfaces, text, and sound. These rules served as a guide for the Web design of the Parcheesi™ GEGS and the games that it generates. The first section of the chapter deals with the screen, text, color, windows, images, and video as well as sound used in the input forms of the GEGS. The final section discusses some errors to be avoided in the interface design.


2009 ◽  
pp. 2542-2555
Author(s):  
Soonhwa Seok

Digital inclusion and Web accessibility are integral parts of modern culture and, as such, have implications for social accountability. The World Wide Web Consortium (W3C) has suggested standards and guidelines regarding the inclusion of people with special needs, with an emphasis on higher accessibility and adaptability as the main goal of Web design. The user interface is the place where users can interact with the information by using their minds. Users with special needs can acquire information by using a human centered user interface. This article highlights the need to investigate the relationship between cognition and user interface.


2012 ◽  
Vol 8 (2) ◽  
pp. 32-56 ◽  
Author(s):  
Scott L. Jones

This study reports on the results of a census of design trends of 300 state government portal and agency homepages within the United States. The results can be used by government web designers to aid web design decisions and improve usability, researchers wishing to compare the findings with other populations, and future researchers who wish to study changes in homepage design over time. The study has found a limited number of design elements were common in state portal and state agency homepages. In addition, it found that state portal and agency homepage design is lacking in terms of design principles (such as screen length), navigation principles (such as in use of search boxes, site indexes, and site maps), providing of communication options, and inclusion of multimedia and Web 2.0 technologies.


Author(s):  
Anthony Faiola

With the increasing demand for global communication between countries, it is imperative that we understand the importance of national culture in human communication on the World Wide Web (WWW). As we consider the vast array of differences in the way we think, behave, assign value, and interact with others, culture becomes a focal point in research of online communication. More than ever, culture has become an important human-computer interaction (HCI) issue, because it impacts both the substance and the vehicle of communication via communication technologies. Global economics and information delivery is leading to even greater diversification among individuals and groups of users who employ the WWW as a key resource for accessing information and purchasing products. Companies will depend more on the Internet as an integral component of their communication infrastructure. With a shift toward online services for information, business professionals have identified international Web usability as an increasingly relevant area of HCI research. What must be addressed are the cultural factors surrounding Web site design. Specifically argued is that culture is a discernible variable in international Web site design, and as such, should better accommodate global users who seek to access online information or products. There are still many unresolved questions regarding cross-cultural HCI and communication and the delivery of information via the Web. To date, there has been no significant connection made between culture context and cognition, cross-cultural Web design, and related issues of HCI. This correlation is relevant for identifying new knowledge in cross-cultural Web design theory and practice.


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