Sales Professional's Commitment to Smile: Is Social Support a Moderator between Emotional Labour and its Consequences on Well-being?

2017 ◽  
Vol 6 (4) ◽  
pp. 30-38
Author(s):  
Sakshi Sharma ◽  
Nikita Aggarwal
GeroPsych ◽  
2017 ◽  
Vol 30 (2) ◽  
pp. 61-70 ◽  
Author(s):  
Lia Oberhauser ◽  
Andreas B. Neubauer ◽  
Eva-Marie Kessler

Abstract. Conflict avoidance increases across the adult lifespan. This cross-sectional study looks at conflict avoidance as part of a mechanism to regulate belongingness needs ( Sheldon, 2011 ). We assumed that older adults perceive more threats to their belongingness when they contemplate their future, and that they preventively react with avoidance coping. We set up a model predicting conflict avoidance that included perceptions of future nonbelonging, termed anticipated loneliness, and other predictors including sociodemographics, indicators of subjective well-being and perceived social support (N = 331, aged 40–87). Anticipated loneliness predicted conflict avoidance above all other predictors and partially mediated the age-association of conflict avoidance. Results suggest that belongingness regulation accounts may deepen our understanding of conflict avoidance in the second half of life.


2010 ◽  
Author(s):  
Courtney L. Whitt ◽  
Stephanie L. Donnelly ◽  
Greer Findura ◽  
Guerda Nicolas

2012 ◽  
Author(s):  
Malbert A. Montilla ◽  
Daile M. Soto ◽  
Estephany Cordero ◽  
Cesar A. Caamano

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