A Walk-Up-and-Use Information System for the Sydney Olympics: A Case Study in User-Centered Design

2002 ◽  
Vol 14 (3) ◽  
pp. 335-347 ◽  
Author(s):  
Vivian Healy ◽  
Richard Herder
Keyword(s):  
Information System ◽  
User Centered Design ◽  
User Centered

scholarly journals Can HCI Help Increase People’s Engagement in Sustainable Development? A Case Study on Energy Literacy

2021 ◽  
Vol 13 (14) ◽  
pp. 7543
Author(s):  
Carla Pestana ◽  
Luísa Barros ◽  
Sabrina Scuri ◽  
Mary Barreto
Keyword(s):  
Renewable Energy Sources ◽  
User Centered Design ◽  
Card Sorting ◽  
Structured Interviews ◽  
Information Platform ◽  
Energy Education ◽  
Initial Results ◽  
User Centered ◽  
Education Initiatives

The adoption of energy efficiency practices and increased penetration of renewable energy sources in the power system are estimated to play a key role in the decarbonization of the energy sector, helping reduce greenhouse gas emissions and ultimately fight climate change. To foster energy transition, energy education initiatives should primarily target the citizens and be designed adopting a User-Centered Design (UCD) approach and HCI methodologies. This paper describes how UCD/HCI can inform the design of citizens’ energy education initiatives by presenting a case study—the development of an information platform targeting Madeiran citizens. The article describes the design process, from ideation to prototype and validation. Methods used in each phase (card sorting, semi-structured interviews, brainstorming sessions, think-aloud protocol and surveys) are described. Results of each phase and how they have informed the following steps are presented, together with a detailed description of the resulting information platform and initial results in terms of acceptance and interaction with the system. Our initial results support the hypothesis that adopting an HCI perspective can nurture the development of energy education initiatives targeting citizens, bringing a user-centered approach to the design of such initiatives.

scholarly journals USABILITY SISTEM PENJAMINAN MUTU STIKOM BALI MENGGUNAKAN METODE USER CENTERED DESIGN

2019 ◽  
Vol 5 (1) ◽  
Author(s):  
Ni Ketut Dewi Ari Jayanti
Keyword(s):  
Information System ◽  
Quality Assurance ◽  
Customer Satisfaction ◽  
Time On Task ◽  
User Centered Design ◽  
Success Rates ◽  
Web Based ◽  
Keywords Quality Assurance ◽  
System Task ◽  
User Centered

ABSTRACT<br />The Quality Assurance Center (PJM) is one of the units at STMIK STIKOM Bali which has the task of assisting the Chair in overseeing and controlling the entire process. One of the controls carried out is controlling customer satisfaction through implementing customer satisfaction evaluations. PJM STIKOM Bali uses a web-based quality assurance information. The use of web-based quality assurance information systems has never been measured by usability system to see whether the system built is acceptability for the PJM STIKOM Bali unit in carrying out its activities. In this study, researchers conducted a study to analyze usability in the STIKOM Bali quality assurance information system. The method used to measure usability is User Centered Design (UCD) because this method focuses on the user. In implementing the UCD method, three types of statements have been established, namely Task Complete Rate, Time on Task, and Usability Rate of System. The results achieved in this study were the success rates of respondents in completing the STIKOM Bali quality assurance information system task task of 97.67%. The average time needed by respondents to complete all tasks is 92 minutes. The usability level felt by respondents when using the quality assurance information system is 88.75%.<br />Keywords : Quality Assurance System, Usability, User Centered Design<br />ABSTRAK<br />Pusat Jaminan Mutu (PJM) adalah salah satu unit di STMIK STIKOM Bali yang memiliki tugas membantu Ketua dalam mengawasi dan mengendalikan seluruh proses. Salah satu pengendalian yang dilakukan adalah pengendalian kepuasan pelanggan melalui pelaksanaan evaluasi kepuasan pelanggan. PJM STIKOM Bali menggunakan sistem informasi penjaminan mutu berbasis web untuk mempermudah akses penjadwalan dimulai dan diakhirinya proses evaluasi kepuasan pelanggan yang diintegrasikan dengan sistem lain yang ada di STIKOM Bali. Penggunaan sistem informasi penjaminan mutu berbasis web belum pernah dilakukan pengukuran usability sistem untuk melihat apakah sistem yang dibangun sudah akseptabilitas bagi unit PJM STIKOM Bali dalam melaksanakan aktivitasnya. Pada penelitian ini peneliti melakukan penelitian untuk menganalisa usability pada sistem informasi penjaminan mutu STIKOM Bali. Metode yang digunakan untuk mengukur usability adalah User Centered Design (UCD) karena metode ini berfokus pada pengguna. Dalam implementasi metode UCD, telah ditetapkan tiga jenis pernyataan yaitu Task Complete Rate, Time on Task, dan Usability Rate of System. Hasil yang dicapai pada penelitian ini adalah tingkat keberhasilan responden dalam menyelesaikan task sistem informasi penjaminan mutu STIKOM Bali sebesar 97,67%. Waktu rata-rata yang diperlukan responden untuk menyelesaikan seluruh task adalah sebesar 92 menit. Tingkat usability yang dirasakan responden saat menggunakan sistem informasi penjaminan mutu adalah 88,75 %.<br />Kata kunci : Sistem Penjaminan Mutu, Usability, User Centered Design

Global Goes GUI: A Case Study of the Introduction of User-Centered Design

1995 ◽  
Vol 39 (12) ◽  
pp. 844-847
Author(s):  
Susan M. Dray
Keyword(s):  
Lessons Learned ◽  
User Centered Design ◽  
Client Server ◽  
Organizational Issues ◽  
Development Life Cycle ◽  
Server Systems ◽  
The Us ◽  
Early Phases ◽  
User Centered

Major changes in the design process are required for Information Systems departments to make the shift from a traditional development life cycle to the user-centered methods required for the development of Client/Server systems. This type of change can be very difficult to accomplish. “Global Enterprises,” a large commodities company, headquartered in the US, is in the early phases of this shift. Their strategy has been to form a cross-functional User Interface team. The efforts underway at Global are presented to illustrate many of the typical technical and organizational issues companies face early in the process of introducing new design methods. The paper concludes by summarizing on key lessons learned.

scholarly journals Creating an mHealth App for Colorectal Cancer Screening: User-Centered Design Approach (Preprint)

2018 ◽  
Author(s):  
Lauren Griffin ◽  
Donghee Lee ◽  
Alyssa Jaisle ◽  
Peter Carek ◽  
Thomas George ◽  
...  
Keyword(s):  
Colorectal Cancer ◽  
Development Process ◽  
Behavior Changes ◽  
User Centered Design ◽  
Design Problems ◽  
Medical Issues ◽  
Computer Scientists ◽  
Disciplinary Expertise ◽  
User Centered

BACKGROUND Patients are increasingly using mobile health (mHealth) apps to monitor their health and educate themselves about medical issues. Despite the increasing popularity of such apps, poor design and usability often lead to suboptimal continued use of these apps and subsequently to poor adherence to the behavior changes at which they are aimed. One solution to these design problems is for app developers to use user-centered design (UCD) principles to consider the context and needs of users during the development process. OBJECTIVE This study aimed to present a case study on the design and development process for an mHealth app that uses virtual human technology (VHT) to encourage colorectal cancer (CRC) screening among patients aged 50 years and above. METHODS We have first provided an overview of the project and discussed its utilization of VHT. We have then reviewed UCD principles and how they can be incorporated into the development of health apps. We have described how we used UCD processes during the app’s development. We have then discussed the unique roles played by communication researchers, computer scientists, clinicians, and community participants in creating an mHealth app that is credible, usable, effective, and accessible to its target audience. RESULTS The principles of UCD were woven throughout the project development, with researchers collecting feedback from patients and providers at all stages and using that feedback to improve the credibility, usability, effectiveness, and accessibility of the mHealth app. The app was designed in an iterative process, which encouraged feedback and improvement of the app and allowed teams from different fields to revisit topics and troubleshoot problems. CONCLUSIONS Implementing a UCD process contributed to the development of an app, which not only reflected cross-disciplinary expertise but also the needs, wants, and concerns of patients.

scholarly journals Perancangan E-Katalog Produk Berbasis Android pada PT Samudera Jaya Benelli Menggunakan Metode User Centered Design (UCD)

METIK JURNAL ◽  
2020 ◽  
Vol 4 (2) ◽  
pp. 10-16
Author(s):  
Susana Lin
Keyword(s):  
Information System ◽  
Motor Vehicle ◽  
Use Value ◽  
User Centered Design ◽  
Technological Developments ◽  
The Common ◽  
The Cost ◽  
Potential Customers ◽  
Increase Efficiency ◽  
User Centered

Technological developments encourage business actors to be more creative in their competition to provide the best services to their consumers. In the field of motor vehicle sales today, however, brochures are still widely used in introducing their products. In light of this, PT Samudera Jaya Benelli wants to have an android-based e-catalog that contains information on their motorbike products so that it will facilitate the process of delivering information to potential customers who visit the showroom. Additionally, the use of e-catalogs can help the company save on the cost of printing brochures and catalogs, which has been the common practice so far. Furthermore, the development of this e-catalog information system uses the User-Centered Designing (UCD) method. The purpose of using UCD is to produce applications that have high use value, which includes the convenience in the usage, management, and effectiveness of the application, as well as the compatibility of the application to users' needs. Therefore, it is expected that this Android-based (mobile) e-catalog application will be able to increase efficiency and provide convenience in displaying products in the form of a digital catalog that has a modern, complete, and simple appearance

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