scholarly journals USABILITY SISTEM PENJAMINAN MUTU STIKOM BALI MENGGUNAKAN METODE USER CENTERED DESIGN

2019 ◽  
Vol 5 (1) ◽  
Author(s):  
Ni Ketut Dewi Ari Jayanti
Keyword(s):  
Information System ◽  
Quality Assurance ◽  
Customer Satisfaction ◽  
Time On Task ◽  
User Centered Design ◽  
Success Rates ◽  
Web Based ◽  
Keywords Quality Assurance ◽  
System Task ◽  
User Centered

ABSTRACT<br />The Quality Assurance Center (PJM) is one of the units at STMIK STIKOM Bali which has the task of assisting the Chair in overseeing and controlling the entire process. One of the controls carried out is controlling customer satisfaction through implementing customer satisfaction evaluations. PJM STIKOM Bali uses a web-based quality assurance information. The use of web-based quality assurance information systems has never been measured by usability system to see whether the system built is acceptability for the PJM STIKOM Bali unit in carrying out its activities. In this study, researchers conducted a study to analyze usability in the STIKOM Bali quality assurance information system. The method used to measure usability is User Centered Design (UCD) because this method focuses on the user. In implementing the UCD method, three types of statements have been established, namely Task Complete Rate, Time on Task, and Usability Rate of System. The results achieved in this study were the success rates of respondents in completing the STIKOM Bali quality assurance information system task task of 97.67%. The average time needed by respondents to complete all tasks is 92 minutes. The usability level felt by respondents when using the quality assurance information system is 88.75%.<br />Keywords : Quality Assurance System, Usability, User Centered Design<br />ABSTRAK<br />Pusat Jaminan Mutu (PJM) adalah salah satu unit di STMIK STIKOM Bali yang memiliki tugas membantu Ketua dalam mengawasi dan mengendalikan seluruh proses. Salah satu pengendalian yang dilakukan adalah pengendalian kepuasan pelanggan melalui pelaksanaan evaluasi kepuasan pelanggan. PJM STIKOM Bali menggunakan sistem informasi penjaminan mutu berbasis web untuk mempermudah akses penjadwalan dimulai dan diakhirinya proses evaluasi kepuasan pelanggan yang diintegrasikan dengan sistem lain yang ada di STIKOM Bali. Penggunaan sistem informasi penjaminan mutu berbasis web belum pernah dilakukan pengukuran usability sistem untuk melihat apakah sistem yang dibangun sudah akseptabilitas bagi unit PJM STIKOM Bali dalam melaksanakan aktivitasnya. Pada penelitian ini peneliti melakukan penelitian untuk menganalisa usability pada sistem informasi penjaminan mutu STIKOM Bali. Metode yang digunakan untuk mengukur usability adalah User Centered Design (UCD) karena metode ini berfokus pada pengguna. Dalam implementasi metode UCD, telah ditetapkan tiga jenis pernyataan yaitu Task Complete Rate, Time on Task, dan Usability Rate of System. Hasil yang dicapai pada penelitian ini adalah tingkat keberhasilan responden dalam menyelesaikan task sistem informasi penjaminan mutu STIKOM Bali sebesar 97,67%. Waktu rata-rata yang diperlukan responden untuk menyelesaikan seluruh task adalah sebesar 92 menit. Tingkat usability yang dirasakan responden saat menggunakan sistem informasi penjaminan mutu adalah 88,75 %.<br />Kata kunci : Sistem Penjaminan Mutu, Usability, User Centered Design

scholarly journals RANCANG BANGUN SISTEM INFORMASI PENJUALAN DAN PRIORITAS PENGADAAN BARANG BERBASIS WEB DENGAN METODE PROMETHEE

2020 ◽  
Vol 4 (3) ◽  
pp. 108
Author(s):  
Fian Hidayah Nurprayogi ◽  
Achmad Teguh Wibowo ◽  
Mohammad Khusnu Milad
Keyword(s):  
Information System ◽  
Customer Satisfaction ◽  
Alternative Solution ◽  
Web Based ◽  
Promethee Method

This research discussed the usefulness of the promethee method to solve one of the problems that commonly occur in UD Motto Racing Surabaya. Problems at UD. Motto Racing Surabaya which is still using a manual system in determining the priority of procurement. One alternative solution to this problem is to build a system that can directly produce recommendations to determine the priority of procurement. So that it can minimize errors in the re-stock of goods that result in consumers disappointed. With the existence of this sales information system and priority of procurement of web-based, can help leaders in making decisions for the procurement of goods because comfort and customer satisfaction are the main keys to the company. The results obtained are the priority recommendations for the procurement of goods to be more accurate than without using the system, as evidenced from the results of accuracy testing in the number of April percentages of 66.67%, May percentages of 83.33%, June percentages of 50% and July percentages of 83.33%.

scholarly journals Perancangan E-Katalog Produk Berbasis Android pada PT Samudera Jaya Benelli Menggunakan Metode User Centered Design (UCD)

METIK JURNAL ◽  
2020 ◽  
Vol 4 (2) ◽  
pp. 10-16
Author(s):  
Susana Lin
Keyword(s):  
Information System ◽  
Motor Vehicle ◽  
Use Value ◽  
User Centered Design ◽  
Technological Developments ◽  
The Common ◽  
The Cost ◽  
Potential Customers ◽  
Increase Efficiency ◽  
User Centered

Technological developments encourage business actors to be more creative in their competition to provide the best services to their consumers. In the field of motor vehicle sales today, however, brochures are still widely used in introducing their products. In light of this, PT Samudera Jaya Benelli wants to have an android-based e-catalog that contains information on their motorbike products so that it will facilitate the process of delivering information to potential customers who visit the showroom. Additionally, the use of e-catalogs can help the company save on the cost of printing brochures and catalogs, which has been the common practice so far. Furthermore, the development of this e-catalog information system uses the User-Centered Designing (UCD) method. The purpose of using UCD is to produce applications that have high use value, which includes the convenience in the usage, management, and effectiveness of the application, as well as the compatibility of the application to users' needs. Therefore, it is expected that this Android-based (mobile) e-catalog application will be able to increase efficiency and provide convenience in displaying products in the form of a digital catalog that has a modern, complete, and simple appearance

scholarly journals A user-centered design approach to develop a web-based instructional resource system for homeland education

2009 ◽  
pp. 67-80
Keyword(s):  
Junior High School ◽  
Cultural Context ◽  
Instructional Materials ◽  
Design Approach ◽  
User Centered Design ◽  
Web Based ◽  
Instructional Resource ◽  
Study Results ◽  
Resource System ◽  
User Centered

Under the national educational policy of Nine-Year Integrated Curriculum, elementary and junior high school teachers are expected to design their own instructional materials, and to teach their courses which could be linked to students’ daily lives. The policy also allocates funding to create a variety of web-based instructional resource systems in order to assist these teachers in preparing their classes. Upon the basis of a user-centered design approach, this study is aimed at constructing a set of suggestions of planning, designing, and developing a web-based instructional resource system for the homeland education. This research team takes Nei-Li area in Taiwan as an example to develop such a system, and constructs a user-centered design model. The study results indicate that, unlike the traditional instructional design approach, the proposed model takes into account the user’s needs, the capability of the project team, the resource availability for implementation, the national educational reform policy, the development of information technology industry, and the socio-cultural context of a community at the initial phase. In addition, the development process is divided into two courses, one for contents design while the other for system construction, both of which are implemented at the same time.

PENERAPAN METODE USER CENTERED DESIGN (UCD) PADA SISTEM PEMESANAN MENU KULINER NUSANTARA BERBASIS MOBILE ANDROID

2019 ◽  
Vol 2 (1) ◽  
pp. 1-14
Author(s):  
Bayu Priyatna
Keyword(s):  
Information System ◽  
Design Method ◽  
Processed Foods ◽  
User Centered Design ◽  
Application Development ◽  
Software Application ◽  
Typical Food ◽  
User Expectations ◽  
Special Information ◽  
User Centered

The use of the Android platform for software / application development is not only easier to use, because Android that has flexibility is a reason. Rendang Daging is a typical food of the city of Padang, besides it tastes savory and has a taste that is very different from other processed foods, which makes the food rendang a favorite of many people around the world. It is unfortunate if only rendang is the favorite processed food menu, while in Indonesia there are still many processed menus that are very tasty and special. Information about the menu of typical Indonesian processed foods will be much better known and desirable when given a place to exchange information about these things in the form of information systems. To get an information system that meets user expectations, special methods are needed. (UCD) is a User-Centered Design method which is a user-oriented method. UCD design is used to provide benefits to support the information system for people from home and abroad so that it will be more attractive for foreign and domestic tourists to visit Indonesia for a vacation or just want to enjoy the typical food of the archipelago. In addition, it can also help the system of selling processed foods typical of the archipelago.

scholarly journals Feasibility and Acceptability of a Mobile Technology Intervention to Support Postabortion Care (The FACTS Study Phase II) After Surgical Abortion: User-Centered Design

10.2196/14558 ◽  
2019 ◽  
Vol 6 (4) ◽  
pp. e14558
Author(s):  
Roopan Kaur Gill ◽  
Gina Ogilvie ◽  
Wendy V Norman ◽  
Brian Fitzsimmons ◽  
Ciana Maher ◽  
...  
Keyword(s):  
Phase I ◽  
Phase Ii ◽  
Usability Testing ◽  
User Centered Design ◽  
Web Based ◽  
Postabortion Care ◽  
Technology Intervention ◽  
Surgical Abortion ◽  
User Centered

Background Human-centered design is a methodology that applies an iterative participatory process that engages the end-user for whom an innovation or intervention is designed for from start to end. There is general evidence to support the use of human-centered design for development of tools to affect health behavior, but specifically for family planning provision. This study is part two of a three-phase study that uses a user-centered design methodology which uses the findings from Phase I to design, develop, and test a digital health solution to support follow-up after an induced surgical abortion. Objective The objectives for this study were to: (1) develop a Web-based intervention based on preferences and experiences of women who underwent an abortion as measured in the formative phase of the Feasibility and Acceptability of a Mobile Technology Intervention to Support Postabortion Care Study; (2) conduct usability testing of the intervention to determine user-friendliness and appropriateness of the intervention; and (3) finalize a beta version of the Web-based intervention for pilot testing. Methods The study design was based on the “development-evaluation-implementation” process from the Medical Research Council Framework for Complex Medical Interventions. This study is in Phase II of III and is based on user-centered design methodology. Phase I findings demonstrated that women engage with technology to assist in clinical care and they preferred a comprehensive website with email or text notifications to support follow-up care. In Phase II we collaborated with family planning experts and key stakeholders to synthesize evidence from Phase I. With them and a development partner we built a prototype. Usability testing was completed with 9 participants using a validated System Usability Scale. This was then used to refine the intervention for Phase III pilot study. This study was approved by the local Ethics board. Results We developed a comprehensive Web-based tool called myPostCare.ca, which includes: Post-Procedure Care, Emotional Well-Being Tool, Contraception Explorer, Sexual Health, Book an Appointment, and Other Resources. Additionally, over the course of a month after the procedure, automatic email notifications were sent to women as a form of virtual follow-up support, directing them to myPostCare.ca resources. The Web-based tool was refined based on usability testing results. Conclusions This study demonstrated that user-centered design is a useful methodology to build programs and interventions that are women-centered, specifically for abortion care.

scholarly journals Rancang Bangun Prototype Sistem Informasi Manajemen Program Studi Informatika Menggunakan Pendekatan User Centered Design

Repositor ◽  
2020 ◽  
Vol 2 (4) ◽  
pp. 503
Author(s):  
Yola Agustia Rahman ◽  
Evi Dwi Wahyuni ◽  
Dharma Surya Pradana
Keyword(s):  
Information System ◽  
User Interface ◽  
Evaluation Method ◽  
Heuristic Evaluation ◽  
User Centered Design ◽  
Other Information ◽  
And Behavior ◽  
User Centered

AbstrakSistem informasi Teknik Informatika UMM memuat kegiatan berhubungan dengan akademik. Berdasarkan hasil observasi menggunakan kuesioner yang disebarkan ke 30 responden kepada mahasiswa aktif Teknik Informatika UMM, dari pernyataan ke empat bahwa 23 orang menyatakan meragukan data yang terdapat dalam sistem bukan informasi terkini dan jarang diperbarui. Kemudian interaksi yang dilakukan seperti penyampaian informasi mengenai jadwal kuliah, jadwal sidang, event dan informasi lainnya disampaikan melalui grup Facebook. Dengan adanya permasalahan tersebut maka peneliti menggunakan .metode User Centered Design (UCD) dalam perancangan prototype akademik dengan. memanfaatkan pendapat pengguna, serta pola. dan tingkah laku pengguna dapat .menghasilkan user interface dan fungsionalitas. yang maksimal serta memiliki nilai usabili.ty. Selain itu digunakan metode Heuristic Evaluation untuk melakukan evaluasi desain dan menilai sistem. Untuk menemukan kekurangan lebih awal sebelum di implementasikan, mengurangi kesalahan kegunaan berikutnya yang memungkinkan adanya pengeluaran biaya lebih untuk perbaikan. Abstract . Information System of Informatic engineegring UMM contains activities related to academics. Based on the results of observations using a questionnaire distributed to 30 respondents to UMM Informatics Engineering active students, from the fourth statement that 23 people expressed doubts the data contained in the system is not up-to-date information and rarely updated. Then interactions are carried out such as submitting information about class schedules, session schedules, events and other information delivered through the Facebook group. With these problems, the researcher uses the User Centered Design (UCD) method in designing academic prototypes by utilizing the opinions of users, as well as the patterns and behavior of users can produce maximum user interface and functionality and have usability value. In addition, the Heuristic Evaluation method is used to evaluate the design and assess the system. To find deficiencies early before they are implemented, reduce subsequent usability errors that allow for more expenses for repairs.

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