scholarly journals Perceived Ease of Use, Perceived Usefulness, Perceived Security and Intention to Use E-Filing: The Role of Technology Readiness

2020 ◽  
Vol 7 (9) ◽  
pp. 537-547
Author(s):  
Afrizal TAHAR ◽  
Hosam Alden RIYADH ◽  
Hafiez SOFYANI ◽  
Wahyu Eko PURNOMO
2021 ◽  
Vol 58 (1) ◽  
pp. 3440-3454
Author(s):  
Thi Khue Thu Ngo, Thu Hang Nguyen

As one of the applications of mobile banking, payment by scanning a QR code not only reduces the risks when paying via cards but also brings about more convenience than cash payment and more safety than other forms of payment, especially in the context of the current strong and complicated Covid-19 epidemic. However, the adoption of this payment technology seems to be left open in emerging markets, especially Vietnam. Within this context, this study conducted a survey on 441 customers about their intention to use QR code payment when shopping in Vietnam market. Research results show that personal innovation, perceived security and usefulness, perceived ease of use and facilitating conditions affect the attitudes towards intention to use the QR code payment service. In particular, perceived ease of use, perceived security and usefulness are the two factors that most strongly influence the intention to accept the use of QR code payment service though attitude mediator. The results of this research can assist managers with considerations in constructing development plan for new technological products and services in such an emerging market as Vietnam


Author(s):  
Khalid Ali Rababah ◽  
Mohammad Khasawneh ◽  
Bilal Nassar

The aim of this study is to examine the factors affecting students' intention to use cloud computing in the Jordanian universities. To achieve this purpose, a quantitative research approach which is a survey-based was deployed. Around 400 questionnaires were distributed randomly to Information Technology (IT) students at four universities in Jordan and only 236 valid questionnaires were received. Using multiple regression technique, the results revealed that perceived usefulness, perceived ease of use, perceived security, perceived speed of access, and perceived cost of usage were significantly influencing the students' intention to accept and use cloud computing while the Affect was not. Furthermore, the results indicated that the developed model explains 50.4% of the variance in the students' intention to use cloud computing. Practically, the results of this study are considered fruitful for the universities and students to increase the usage of cloud computing in the educational settings.


2019 ◽  
Vol 20 (1) ◽  
pp. 109-126 ◽  
Author(s):  
Taejung Kim ◽  
Weisheng Chiu

PurposeThe purpose of this paper is to investigate consumers’ acceptance and use of sports and fitness wearable devices based on technology readiness (TR). In addition, the technology readiness and acceptance model (TRAM) will be used to investigate consumers’ intention to use sports wearable devices (for simplicity, sports wearable devices will be simplified to the term “sports wearables”).Design/methodology/approachConvenience sampling was conducted from Korean consumers (n=247). Data were analyzed by partial least squares–structural equation modeling using SmartPLS 3.0.FindingsThe results found that positive TR has a positive influence on perceived ease of use (PEOU) and perceived usefulness (PU), and negative TR had a negative influence on PEOU and PU. PEOU had a positive influence on perceived usefulness (PU). Both PEOU and PU led to intention to use sports wearable devices. Also, the multi-group analysis found a positive correlation between TR and PEOU for especially male users.Originality/valueThe findings of this study provide a better understanding of consumers’ behavioral intent to use sports wearables. Particularly, it also provides evidence that the TRAM is an appropriate framework for predicting users’ intention to use sports wearables. This study also stresses the important role of TR in consumers’ psychological processes leading up to the actual use of novel sports wearables.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Turki Alshurideh ◽  
Barween Al Kurdi ◽  
Ra’ed Masa’deh ◽  
Said A. Salloum

Purpose This paper aims to investigate if perceived security, trust and perceived privacy affect both perceived usefulness and perceived ease of use. Also, the study explores if trust, perceived usefulness and perceived ease of use influence consumers’ intentions to use the e-payment system which is supported by testing the moderation effect of gender on the intention to use such systems in the higher education institutes. Design/methodology/approach In total, 850 participants from United Arab Emirates (UAE) universities have filled an online questionnaire prepared for these aims. The survey instrument is composed of 22 items. The primary data was used to test the study model, proposed constructs and the study hypotheses using the Smart PLS Software. Findings The research confirmed that perceived security, trust and perceived privacy affect both perceived usefulness and perceived ease of use. Also, the study found that trust, perceived usefulness and perceived ease of use have anticipated the significance of consumers’ intention to use e-payment system which is found also moderated by gender. Research outcomes indicated an important contribution towards the acceptance of e-payment systems and the common design of e-commerce systems. Originality/value Research outcomes have indicated an important contribution toward the acceptance of e-payment systems and the common design of e-commerce systems. Additionally, this study helped in increasing the reader’s understanding of various aspects of e-commerce, specifically consumers’ trust and privacy protection which consequently allows the online sellers to formulate appropriate strategies and actions imperative to serve the online purchasers and target the internet users.


Teknika ◽  
2021 ◽  
Vol 10 (1) ◽  
pp. 68-77
Author(s):  
Heru Wijayanto Aripradono

Pertumbuhan teknologi informasi tidak dapat dihindari terutama dalam mempengaruhi kehidupan sosial manusia saat ini. Inovasi yang dikembangkan secara tidak langsung memberikan dampak positif bagi kehidupan manusia saat ini. Wearable technology adalah salah satu teknologi yang tidak hanya memberikan banyak manfaat bagi kehidupan manusia, namun sangat membantu dalam menunjang aktivitas olahraga dan kesehatan. Wearable technology merupakan suatu teknologi komputer yang terhubung dengan koneksi internet, memiliki bentuk berupa aksesoris manusia sehari-hari yang dapat dikenakan pada tubuh mereka untuk memudahkannya dalam menerima notifikasi yang sudah terhubung dengan perangkat pintar lainnya. Pada penelitian ini akan melakukan identifkasi beberapa faktor yang mempengaruhi sudut pandang pengguna pada sports wearable technology serta untuk menginvestigasi penyebab pengadopsian konsumen pada teknologi tersebut berdasarkan teori Technology Readiness and Acceptance Model (TRAM). Penelitian ini menggunakan pendekatan kuantitatif dan variabel yang akan digunakan dalam penelitian ini adalah Positive Technology Readiness, Negative Readiness, Perceived Usefulness, Perceived Ease of Use, dan Intention to Use yang merupakan teori gabungan antara Technology Readiness and Acceptance Model (TRAM) untuk menjelaskan fenomena para pengguna terhadap penggunaan sports wearable sebagai fitness tracker mereka. Penelitian menggunakan komponen berbasis SEM dan kemudian dilakukan analisis menggunakan Partial Least Square. Penelitian ini menemukan bahwa pengguna memiliki penilaian positif (positive technology readiness) yang tinggi pada sports wearable technology melalui faktor Perceived Ease of Use (PEOU) dibandingkan dengan nilai Perceived Usefulness (PU) dalam wearable technology tersebut.


2014 ◽  
Vol 30 (6) ◽  
pp. 1615 ◽  
Author(s):  
Seungjae Shin ◽  
Won-jun Lee

<p>The Near Field Communication (NFC) mobile payment is the integration of NFC enabled smartphones and credit/debit/prepaid cards. Korea is a pioneer in rolling out the NFC mobile payment. Global mobile industries pay attention to whether Korean mobile users accept the new payment service. This study investigates the factors for technology acceptance using an integrated model of technology readiness and technology acceptance. Structured equation modeling is used to analyze the collected data. The four constructs of technology readiness (innovativeness, optimism, discomfort, and insecurity) have significant impact on the perceived ease of use and the two technological characteristics of NFC mobile payment (responsiveness and smartness) also have significant impacts on the perceived usefulness. However, only the perceived usefulness affects significantly on the intention to use. The perceived ease of use affects indirectly on the intention to use through the perceived usefulness. The result of this study suggests that to be a successful payment service, the NFC mobile payment service has to be much more focused on the usefulness against other alternative payment methods.</p>


2021 ◽  
Vol 22 (1) ◽  
pp. 104-132
Author(s):  
Santos Marianus ◽  
Syaiful Ali

Research aims: This study aims to analyze the perceived security dimensions and build a research model using perceived ease of use and perceived usefulness as variables mediating the link between perceived security and the intention to use Indonesia's B2C e-commerce websites. Design/Methodology/Approach: Using a purposive sampling approach, this study conducted an online survey of respondents who had done online transactions, such as business-to-customer (B2C) transactions. Research Findings: The study's results showed that perceived security significantly correlated with buyers' intention to use B2C websites. Theoretical contribution/Originality: This study contributes to developing and validating key dimensions of perceived security and their constructs. Mediation effect test results from TAM, which were perceived ease and perceived use, indicated that only the perceived usefulness variable significantly mediated the relationship between perceived security and intention to use B2C e-commerce websites. Perceived use's mediation was not supported. Practitioner/Policy implication: This research empirically supports the perceived security construct as a second-order construct involving confidentiality, availability, non-repudiation, and privacy. Research limitation/Implication: This study used data from Indonesian individuals, which may differ from other countries' characteristics. It may limit the research' finding generalization. Research aims: This study aims to analyze the perceived security dimensions and build a research model using perceived ease of use and perceived usefulness as variables mediating the link between perceived security and the intention to use Indonesia's B2C e-commerce websites.Design/Methodology/Approach: Using a purposive sampling approach, this study conducted an online survey of respondents who had done online transactions, such as business-to-customer (B2C) transactions.Research Findings: The study's results showed that perceived security significantly correlated with buyers' intention to use B2C websites.Theoretical contribution/Originality: This study contributes to developing and validating key dimensions of perceived security and their constructs. Mediation effect test results from TAM, which were perceived ease and perceived use, indicated that only the perceived usefulness variable significantly mediated the relationship between perceived security and intention to use B2C e-commerce websites. Perceived use's mediation was not supported.Practitioner/Policy implication: This research empirically supports the perceived security construct as a second-order construct involving confidentiality, availability, non-repudiation, and privacy.Research limitation/Implication: This study used data from Indonesian individuals, which may differ from other countries' characteristics. It may limit the research' finding generalization.


2021 ◽  
Vol 17 (2) ◽  
pp. 1-18
Author(s):  
Qais Mohammad Hammouri ◽  
Emad Ahmed Abu-Shanab ◽  
Nawras M. Nusairat

Health insurance administration (HIA), a governmental institution that provides health insurance services for citizens in Jordan, is investing in an electronic health insurance administration (EHIA) system. This paper aims to explore the main factors influencing users' intention to adopt EHIA in Jordan, where little research focused on such systems. Using a quantitative approach, a sample of 315 citizens was utilized, and an instrument of 30 items was used. Findings revealed that perceived ease of use, perceived usefulness, information technology background, and social influence are major predictors of citizens' intention to use EHIA. In contrast, perceived security and perceived trust are not significant toward the adoption process. Jordanian government should focus on the ease and usefulness of the system to encourage citizens to use EHIA system, where substantial efforts need to be exerted to advance citizens' skills in using e-government applications. In addition, Jordanian authorities should utilize social media effectively to illustrate the significance of EHIA system for citizens.


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