Performance is Political

2021 ◽  
Author(s):  
John Harris
Keyword(s):  
Social Work ◽  
Performance Management ◽  
Performance Indicators ◽  
Technical Tool ◽  
Technical Aspects ◽  
Efficiency And Effectiveness

Performance management is usually presented as a technical tool to monitor policies and programmes. Performance indicators are presented as neutral and as having been developed in pursuit of economy, efficiency and effectiveness. According to this approach, if properly conceptualised and constructed, performance indicators illuminate the extent to which agencies or services are achieving goals and provide accountability. In contrast, understanding performance indicators as political requires examination of their social as well as their technical aspects. From this perspective, the effectiveness of an indicator as a means to measure performance is not as important as other roles, such as embedding policy and shaping practice. Accordingly, performance management represents a significant technology of control over social work. It acts as a powerful determinant of which forms of practice are approved by deciding which of them are drawn into the accountability framework and are therefore authorised.

Measuring Performance and Shaping Identity

2021 ◽  
Author(s):  
Annika Jones
Keyword(s):  
Performance Indicators ◽  
International Criminal Court ◽  
International Criminal ◽  
Criminal Court ◽  
Access To Justice ◽  
Victim Satisfaction ◽  
Efficiency And Effectiveness ◽  
Justice Process ◽  
Criminal Justice Process ◽  
The One

Abstract Amid pressure to increase the efficiency and effectiveness of the International Criminal Court (ICC), work has progressed on the development of a set of performance indicators for the ICC. This article argues that performance indicators play into tensions that underpin the international criminal justice process at the ICC, in particular between expeditiousness, on the one hand, and fairness and victim satisfaction, on the other. It argues that while the ICC’s performance indicators extend assessment of the ICC beyond the speedy completion of cases and embrace goals of fairness and victim access to justice, they inevitably support the former to the detriment of the latter, with implications for the Court’s identity. While acknowledging the benefits of performance indicators for the ICC, the article outlines several measures to counter the risks that they pose for the balance between these goals.

Public Accountability or Fiscal Control? Benchmarks of Performance in Australian Schooling

1996 ◽  
Vol 40 (1) ◽  
pp. 104-123 ◽  
Author(s):  
Louise Watson
Keyword(s):  
Performance Indicators ◽  
Service Provision ◽  
School Effectiveness ◽  
Measuring System ◽  
Government Schools ◽  
Public Resources ◽  
Government Education ◽  
Efficiency And Effectiveness ◽  
Performance Benchmarks

The Industry Commission review of service provision in school education aims to define performance benchmarks for Australia's eight government education systems, by providing comparative measures of efficiency in education provision. Such benchmarks are likely to lead to a reduction in the level of public resources for government schools unless it is possible to demonstrate the link between expenditure on schooling and school effectiveness. If efficiency audits like the Industry Commission review are to deal with issues of school effectiveness adequately, they should avoid the tendency of previous public sector audits to focus on financial data on schools expenditure to the exclusion of data on student achievement. This paper suggests an approach to measuring system performance which would establish benchmarks that reflected both the efficiency and effectiveness of Australian school systems, and warns against the misuse of performance indicators as an instrument in the determination of funding levels for schools.

scholarly journals KINERJA PENGELOLAAN KEUANGAN DAERAH DALAM MENINGKATKAN ANGGARAN PENDAPATAN DAN BELANJA DAERAH KOTA PALEMBANG PROVINSI SUMATERA SELATAN

2018 ◽  
Vol 3 (2) ◽  
pp. 383
Author(s):  
Krisnawati Arum Kusuma Wardhani
Keyword(s):  
Local Government ◽  
Financial Performance ◽  
Performance Management ◽  
Performance Indicators ◽  
Financial Management ◽  
High Rate ◽  
Regional Income ◽  
Regional Finance ◽  
Fact Finding ◽  
Personnel Expenditure

This research is aimed to find out how the performance of regional financial management of Palembang City in increasing APBD of Palembang City, and how to proportion of revenue and expenditure target of APBD Kota Palembang. The theory used in this study is the concept of performance analysis of regional finances according to Mahmudi (2010), which examines the performance of management of regional keunagan based on the financial performance indicators of regional income and financial performance of Regional Expenditure during the period of 2010 to 2015. In accordance with the focus, Qualitative design, to describe the state of subject / object of research based on facts that appear or as it is (fact finding). Data collection was done by observation, interview, and documentation technique. The result of research shows that the growth of APBD from the side of regional income shows that there is a trend of revenue increase from PAD post, but in general the balancing fund positions still dominate the regional income, so that the high rate of regional dependency is balanced fund. While from the side of regional expenditure, it is envisaged that every year the Local Government of Palembang City always allocates a larger budget to the indirect spending group. This indicates that the Local Government of Palembang City still allocates more budget for things that are not directly related to the implementation of the program such as personnel expenditure in the form of salaries and allowances regulated in law, interest expenditure, grant expenditure, social assistance expenditure, Results to provinces / districts / municipalities and village governments, unexpected financial aid and shopping expenditures.Keywords: Performance, Management, Regional Finance.

scholarly journals IT Effect Assessment for Non-profit Organization

2019 ◽  
Vol 8 (4) ◽  
pp. 8854-8858
Keyword(s):  
Performance Management ◽  
Performance Indicators ◽  
Business Processes ◽  
Key Performance Indicators ◽  
Federal State ◽  
Non Profit ◽  
Core Business ◽  
The Core ◽  
Commercial Activities ◽  
Non Profit Organizations

The article is devoted to assessing the effect of the implementation of information technologies in non-profit organizations. The purpose of the assessment is to evaluate the effect of IT implementation and its impact on key performance indicators of an organization. The indicators characterizing the results of the organization’s activities in accordance with the State Assignment and the results of commercial activities were used as the key performance indicators. For federal state budget NPOs, it has been shown that a positive IT effect for auxiliary business processes does not directly ensure positive performance indicators for the core business processes. Hidden effects of the use of IT were assessed by changes of the indicators of the core business processes. Performance indicators characterizing the results of commercial activities may demonstrate a negative effect. Understanding the specifics of non-profit organizations, as well as metrics and performance parameters characterizing the effectiveness of such organizations, is important to ensure a correct approach to the digitalization of business processes and their performance management.

Key Performance Indicators and Information Flow

2011 ◽  
pp. 2808-2828
Author(s):  
Alexander Berler ◽  
Sotiris Pavlopoulos ◽  
Dimitris Koutsouris
Keyword(s):  
Knowledge Management ◽  
Performance Management ◽  
Information Flow ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Medical Community ◽  
Digital Radiology ◽  
Electronic Healthcare Record ◽  
Medical Sector ◽  
Balanced Scorecards

It is paradoxical that, although several major technological discoveries such as Magnetic Resonance Imaging and Nuclear Medicine and Digital Radiology, which facilitate improvement in patient care, have been satisfactorily embraced by the medical community, this has not been the case with Healthcare Informatics. Thus, it can be argued that issues such as Data Management, Data Modeling, and Knowledge Management have a long way to go before reaching the maturity level that other technologies have achieved in the medical sector. This chapter proposes to explore trends and best practices regarding knowledge management from the viewpoint of performance management, based upon the use of Key Performance Indicators in healthcare systems. By assessing both balanced scorecards and quality assurance techniques in healthcare, it is possible to foresee an electronic healthcare record centered approach which drives information flow at all levels of the day-to-day process of delivering effective and managed care, and which finally moves towards information assessment and knowledge discovery.

Performance Management Through Societal Performance Indicators

2011 ◽  
Vol 2 (4) ◽  
pp. 29-41 ◽  
Author(s):  
Joe White
Keyword(s):  
Performance Management ◽  
Performance Measures ◽  
Business Intelligence ◽  
Performance Indicators ◽  
Government Performance ◽  
Financial Outcomes ◽  
Spheres Of Influence ◽  
Literary Research ◽  
Personal Performance ◽  
External Forces

Performance management is tied to external forces and stakeholders whose assessment of performance is more focused on societal outcomes than purely financial outcomes. Government, corporate, and even personal performance measurement should take into account societal indicators that link these disparate yet intertwined spheres of influence. New initiatives in both government and commercial sectors are bringing greater understanding of how societal indicators can measure performance. This paper highlights how societal indicators are used to measure performance in corporate and government sectors. Corporate societal indicators are explored primarily though literary research. Government societal indicators are explored through an examination of the EPA and Superfund program. The paper demonstrates that there is synergy between corporate, government, and personal government performance measures and how business intelligence tools are making these relationships more transparent.

scholarly journals Cohort Analysis and Reporting for Graduate Attribute Assessment

2018 ◽  
Author(s):  
Aneta George ◽  
Liam Peyton
Keyword(s):  
Performance Management ◽  
Performance Indicators ◽  
Cohort Analysis ◽  
Information Analysis ◽  
Engineering Programs ◽  
Graduate Attributes ◽  
Historic Data ◽  
And Performance ◽  
Analysis System ◽  
The University

The Graduate Attribute Information Analysis system (GAIA) was developed at the University of Ottawa to support data collection and performance management of graduate attributes for engineering programs at the program level and at the course level [10]. This paper reports on our research to develop support for cohort analysis and reporting by providing a single consistent view of graduate attributes (GA) and performance indicators for groups of students who started and finished an engineering program at the same time. This is supported by two special purpose reports: Graduate Attribute Report per Cohort (GAR/C) and Course Progression Report per Cohort (CPR/C). The former shows average GA data per attribute, the latter tracks student achievement as students progress in their program. It also adds to the historic data trend analysis for a program. Furthermore, a COOP Progress Report per cohort (COOPR/C) is generated.

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