scholarly journals Public service motivation and organizational performance: Catalyzing effects of altruism, perceived social impact and political support

PLoS ONE ◽  
2021 ◽  
Vol 16 (12) ◽  
pp. e0260559
Author(s):  
Syed Sohaib Zubair ◽  
Mukaram Ali Khan ◽  
Aamna Tariq Mukaram
Keyword(s):  
Public Sector ◽  
Organizational Performance ◽  
Public Service ◽  
Structural Equation ◽  
Social Impact ◽  
Structural Model ◽  
Sampling Strategy ◽  
Measurement Model ◽  
Public Service Motivation ◽  
Political Support

With the increasing pressures and demands from the public sector to be more efficient and effective and accountable, the idea of Public Service Motivation (PSM) and Organization Performance (OP) has become more relevant and critical. This quantitative research hypothesizes that PSM leads towards higher level of organizational performance among public sector officials and also explores the intervening effects of Altruism (ALT), Perceived Social Impact (PSI) and Political Support (PS) in this context. Based on self-administered questionnaire, data was collected from 405 public officials using random sampling strategy. Covariance Based Structural Equation Modelling was used to test the hypothesized model. Following the validation of the measurement model, structural model was developed to test the various paths predicted in the hypotheses. Analysis revealed that PSM, PS and ALT have a positive relationship with OP whereas PSM relationship with PS could not be established.

Does the Public Service Motivation Model Hold in the Caribbean?

2021 ◽  
pp. 0734371X2199604
Author(s):  
Charlene M. L. Roach ◽  
Meghna Sabharwal ◽  
Romeo Abraham ◽  
Wayne Charles-Soverall
Keyword(s):  
Public Sector ◽  
Public Service ◽  
Cultural Context ◽  
Structural Equation ◽  
Turnover Intentions ◽  
Negative Relationship ◽  
Public Service Motivation ◽  
Equation Modeling ◽  
The Public ◽  
Positive Effects

Researchers in public administration for the past few decades are interested in exploring how public service motivation (PSM) influences turnover intentions. This study puts the theory of PSM to test in a different cultural context and explores the relationship between PSM and leadership on turnover intentions via person-organization fit (P-O fit) in public sector employees from Trinidad and Tobago and Barbados. Results of structural equation modeling indicate a significant negative relationship between senior leadership and turnover intentions, but a positive and significant relationship between PSM and turnover intentions. The positive effects of PSM on turnover are different from the Western models of motivation in the public sector. Results also show a partial mediation of PSM and turnover intentions via P-O fit. This research highlights the need for studying leadership, motivation, and turnover by utilizing a cultural and value lens to examine and understand employee behaviors in public organizations outside of North America.

Development of structural equation model for Lean Six Sigma system incorporated with sustainability considerations

2020 ◽  
Vol 11 (4) ◽  
pp. 687-710 ◽  
Author(s):  
Ben Ruben R. ◽  
S. Vinodh ◽  
Asokan P.
Keyword(s):  
Organizational Performance ◽  
Six Sigma ◽  
Structural Equation ◽  
Structural Model ◽  
Sustainable Manufacturing ◽  
Measurement Model ◽  
Lean Six Sigma ◽  
Equation Modeling ◽  
Content Type ◽  
Manufacturing Organizations

Purpose The study aims to describe the development of a structural measurement model using structural equation modeling technique to validate the association that exists between Lean Six Sigma (LSS) and sustainable manufacturing strategies. Design/methodology/approach Both LSS and sustainable manufacturing aim at improving the firm’s business competitiveness which forms a strategic link that benefits the manufacturing organizations. The study aims to investigate the relationship among constructs that leads to operational excellence while deploying LSS and sustainable manufacturing strategies in organizations. Findings Empirical data needed for the study are collected from experts belonging to various industries that are implementing both LSS and sustainable manufacturing practices. Later statistical estimates (hypotheses) are being formulated to confirm the developed measurement model. Based on the obtained results after analysis of the structural model, the statistical estimate is either being accepted or rejected. Results of this study reveal that there exists a strong correlation between LSS and sustainable manufacturing factors that leads to organizational performance. Research limitations/implications Additional indicators could be included to deal with technological advancements in sustainable manufacturing. Practical implications The study has been done with regard to Indian automotive component manufacturing organizations scenario. Hence, the inferences derived have practical relevance. Originality/value The development of structural model for the Lean Six Sigma system with sustainability considerations is the original contribution of the authors.

scholarly journals Organizational commitment across different institutional settings: how perceived procedural constraints frustrate self-sacrifice

2020 ◽  
pp. 002085232094962
Author(s):  
Giorgio Giacomelli ◽  
Milena Vainieri ◽  
Rosita Garzi ◽  
Nereo Zamaro
Keyword(s):  
Organizational Commitment ◽  
Public Sector ◽  
Public Administration ◽  
Public Service ◽  
Structural Equation ◽  
Positive Impact ◽  
Negative Relationship ◽  
Public Service Motivation ◽  
Dark Side ◽  
Institutional Settings

The positive impact of public service motivation on several individual work outcomes of public sector employees has been documented. Recent research into the ‘dark side’ of such an individual trait, however, has led some scholars to suggest that organizational conditions such as procedural constraints could affect one’s motivation, thus leading to the resignation of other-oriented employees. This study explores the relationships between one of the dimensions of public service motivation – namely, self-sacrifice – procedural constraints and organizational commitment by expanding the job demands–resources model of organizational commitment to different institutional settings. The study employs a mixed-methods approach that combines quantitative (structural equation modelling) and qualitative (focus groups and in-depth interviews) data from three industries in Italy (health, local public administration and non-profit organizations). Our findings show that self-sacrifice positively moderates the negative relationship between procedural constraints and organizational commitment. The findings also highlight some of the undesirable effects of self-sacrifice that organizations have to deal with. Points for practitioners Selflessly motivated employees tend to be more sensitive to burdensome procedures, and are hence likely to experience tougher effects of such conditions on their commitment. Given the evidence of the public sector being a highly bureaucratic working context, the sources and remedies for this issue deserve attention from both public administration scholars and practitioners. The findings of the study support the development of practices aimed at warding selflessly motivated employees from the risk of entering a loss cycle of psychological impairment.

Investigating technology and organizational performance of private higher learning institutions in Malaysia

2019 ◽  
Vol 36 (5) ◽  
pp. 453-466 ◽  
Author(s):  
Josephine Chan Ie Lyn ◽  
Rajendran Muthuveloo
Keyword(s):  
Technology Management ◽  
Organizational Performance ◽  
Structural Equation ◽  
Structural Model ◽  
Measurement Model ◽  
Business Environment ◽  
Higher Learning ◽  
Equation Modeling ◽  
Content Type ◽  
Learning Institutions

Purpose The purpose of this paper is to investigate the influence of technology on organizational performance of private higher learning institutions (HLIs) in Malaysia and to determine the area of focus for private HLIs in Malaysia. Design/methodology/approach Data collection was carried out over two months through an online self-administered questionnaire and yielded 155 samples. Subsequently, the partial least squares structural equation modeling (PLS-SEM) was used to test the reflective measurement model and the structural model for validity, reliability and hypotheses, respectively. Findings This paper discovered that between the two constructs of technology tested (technology management and technology usage), only technology management influenced organizational performance. Originality/value As Industry 4.0 is disrupting the existing business environment, inquiring into the influence of technology is of critical importance for the organizational performance of private HLIs in Malaysia. This paper provides a different perspective of how technology affects the overall organizational performance of private HLIs which differs from past studies which focused more on the effects of technology on individuals such as teachers/instructors and learners.

Human Resource Practices as Predictors of Organizational Performance: A Structural Equation Modeling Approach

2018 ◽  
Vol 21 (4) ◽  
pp. 1087-1112 ◽  
Author(s):  
Subash Chandra Pattnaik ◽  
Rashmita Sahoo
Keyword(s):  
Structural Equation Modeling ◽  
Organizational Performance ◽  
Human Resource ◽  
Structural Equation ◽  
Structural Model ◽  
Developing Economies ◽  
Measurement Model ◽  
Equation Modeling ◽  
Hr Practices ◽  
The Relationship

The purpose of this research article is to examine the relationship between human resource (HR) practices and organizational performance. Though this research theme has been extensively researched in Western countries, very limited research has been done in the prevailing HRM scenario obtained in developing economies, especially in India. Hence, this article attempts to study the relationship and fill this research gap. A two-stage structural equation modeling (SEM) has been used to study this relationship. In the first stage, the proposed measurement model is validated through confirmatory factor analysis (CFA) and, in the second, the structural model examines the hypothesized relationship between the HR practices and organizational performance. It is found that the two are positively related. The findings of this study strengthen existing literature in the area and have important implications for managers engaged in HR functions.

scholarly journals The Impact of Reinvention Reforms and Public Service Motivation on Organizational Performance in Government Agencies

2021 ◽  
Vol 8 (5) ◽  
pp. 439-448
Author(s):  
Hsiang-Te Liu ◽  
Ren-Fang Chao ◽  
Tsung-Lin Wu ◽  
Li-Yi Hsu
Keyword(s):  
Organizational Performance ◽  
Public Service ◽  
Structural Equation ◽  
Positive Impact ◽  
Public Service Motivation ◽  
Government Agencies ◽  
Organisational Performance ◽  
Research Subjects ◽  
Mediating Role ◽  
The Impact

The pursuit of organisational performance has long been a focus of administrative innovation in government agencies. To understand the impact of reinvention reforms and public service motivation on organisational performance in the public sector, the present study conducted a survey with civil servants in Taiwan as the research subjects. A total of 953 valid questionnaires were collected and analysed using structural equation modelling. The results show that reinvention reforms have a significant positive impact on public service motivation, and that public service motivation has a significant positive effect on both internal organisational performance and external organisational performance. In addition, the present study also confirms that public service motivation plays a mediating role between reinvention reforms and internal organisational performance and external organisational performance.

scholarly journals Pengaruh Public Service Motivation Dan Organizational Citizenship Behavior Terhadap Kinerja Organisasi Pemerintahan

2009 ◽  
Vol 2 (2) ◽  
Author(s):  
Puput Tri Tri Komalasari ◽  
Moh. Nasih ◽  
Teguh Prasetio
Keyword(s):  
Job Satisfaction ◽  
Public Sector ◽  
Organizational Performance ◽  
Organizational Citizenship ◽  
Public Service ◽  
Organizational Citizenship Behavior ◽  
Public Service Motivation ◽  
Citizenship Behavior ◽  
Men And Women ◽  
Public Sector Organizations

Public sector organizations, namely governments, are described as “non-productive and inefficient organization”. This negative image of public sector organizations has arisen as a consequence of low public sector organization performance. Public sector performance improvement can be done by manipulating motivational dimensions of public service employee. This research aims to empirically test effect of public service motivation and organizational citizenship behavior (OCB) on organizational performance in the public sector of Indonesia. In addition, this study also focuses on individual factor of motivation, such as job satisfaction and organizational commitment. This paper employed 108 respondents that were sampled using convenient sampling. The result showed that there were positive significant influences of public service motivation and job satisfaction on organizational performance. Unfortunately, this study failed to give a proof that OCB influences organizational performance. Moreover, this study showed that there is differences level of motivational between men and women. On average, women have job satisfaction and public service motivation higher than men. This implies that women more satisfy at work than men, and women more likely to value intrinsic reward than men

Public service motivation and job satisfaction, organizational citizenship behavior

2012 ◽  
Vol 6 (2) ◽  
pp. 330-340 ◽  
Author(s):  
Xiaogang Cun
Keyword(s):  
Job Satisfaction ◽  
Public Sector ◽  
Organizational Citizenship ◽  
Public Service ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Public Service Motivation ◽  
Citizenship Behavior ◽  
Content Type ◽  
The Public

PurposeThe purpose of this paper is to examine the cause‐effect chain between public services motivation (PSM) and consequences variables, which include organizational citizenship behaviour (OCB) and job satisfaction (JS) of employees in the public sector of Guangzhou. Another purpose of the paper is to discuss the structure of behavior under the Chinese public sector's traditional culture, from the perspective of integration of three different mechanisms of behavior (ration, norm and affective).Design/methodology/approachThe paper modified the PSM questionnaire, based on Perry's PSM scale, according to Chinese cultural customs. The data of public service motivation, job satisfaction and organizational citizenship behavior were collected by randomly sampling from the employees in the public sector of Guangzhou. Results were obtained through structural equation modelling for the examination of multiple relationships between PSM and its dimensions, and the consequences; and ANOVA for testing the difference between groups.FindingsIt was found that there are significant differences between groups in the PSM level and correlations exist between PSM, and JS, OCB.Originality/valueThis paper contributes to the literature regarding PSM by examining the relationship between the dimensions of PSM and the consequence variables of OCB and JS against a Chinese cultural background. The paper presents the findings as a model to show the dynamics in these relationships. The integration of three different mechanisms of behavior is novel in the field of human resource management (HRM). The paper not only contributes to the further development of the field, but also implies healthier and more sustainable practices in public HRM.

scholarly journals Does Public Service Motivation Matter to Employees’ Performance and Organizational Commitment in Sub-district Offices?

2019 ◽  
Vol 23 (1) ◽  
pp. 1
Author(s):  
Arif Budy Pratama ◽  
Aidah Nurhidayah
Keyword(s):  
Organizational Commitment ◽  
Public Sector ◽  
Human Resource Development ◽  
Public Service ◽  
Structural Equation ◽  
Practical Implication ◽  
Developed Countries ◽  
Individual Performance ◽  
Public Service Motivation ◽  
District Offices

Many studies on Public Service Motivation (PSM) were conducted extensively in the developed countries, including US and Western Europe. In addition, some research on PSM has been conducted in Eastern Asia, all which affirm the positive role that plays in in shaping the public sector. That said, studies on PSM in developing countries, including Indonesia is still limited. This is despite the fact that previous research associate PSM with improving public sector performance. The objective of this study is to investigate the relationship between public service motivation, organizational commitment, and individual performance in Magelang Municipality, which is one of the high performing local govern,ents in Indonesia. The data was drawn from 70 government employees in 3 Magelang Municipality sub-district Offices. Meanhwile, to to test the research hypothesises. Structural Equation Modelling (SEM) was used. Resulst of the study validated the previous research findings that indicate positive influence of PSM on organizational commitment and individual performance. The result of this study has a practical implication for human resource development policy in Indonesian public sector. To that end, Public managers should take into account PSM in their managerial practices as it influences employee performance. 

Public service motivation and organizational performance in Swiss federal government

2009 ◽  
Vol 75 (1) ◽  
pp. 53-78 ◽  
Author(s):  
Adrian Ritz
Keyword(s):  
Public Sector ◽  
Organizational Performance ◽  
Public Service ◽  
Public Interest ◽  
Public Management ◽  
New Public Management ◽  
Public Service Motivation ◽  
Employee Attitudes ◽  
Management Tools ◽  
The Public

During the last 20 years public sector reforms focused on the increase of organizational performance mainly by implementing managerial tools and methods. The one-sided, output-oriented reforms meet with criticism. In our study we focus on the links between employee attitudes, managerial measures, institutional factors and organizational performance. Therefore, three attitudinal constructs, public service motivation, organizational commitment and job satisfaction, are analysed. The study empirically tests the effects of these dimensions on perceived performance in the federal administration of Switzerland. The analysed data of 13,532 federal employees give insight into the importance of employee commitment to the public interest and the need for goal-oriented management techniques. The results are discussed in light of previous studies. Points for practitioners Public administration research raises more and more criticism against New Public Management reforms. This study, however, shows that there is an important link between managerial techniques and the individual perception of organizational performance in administrative practice. There are a range of private management tools immigrating into the public sector. But for the tools to be effective, practitioners need to integrate them with consideration of the specific requirements of the employee's commitment to the public interest.

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