Front Matter JKAP (Jurnal Kebijakan dan Administrasi Publik)

Front Matter JKAP (Jurnal Kebijakan dan Administrasi Publik)

Public (Dis)Engagement in Toll Road Project: A Case Study from Indonesia

Although numerous studies have established the importance of public participation in development, in practice, the government or companies in charge of infrastructure development often obscure public perception about its potential impact on development outcomes. This research aims to provide a more detailed description of the impact of toll road construction projects with low public participation. This research is study is a case study that employed qualitative research design approach. The study provides a deeper understanding the impact that ignoring public engagement has on the construction toll road. Results of this study underscore the importance of participatory public project planning and implementation on project outcomes and impact. Specifically, results of the study showed that public disengagement in the construction of road toll impacts public perception [during the project preconstruction and construction stages; willingness to accept change in land use change that is necessary to realize the project; and ultimately the social impact of similar project. Study results are valuable inputs into decision making process on the need for participatory infrastructure development to enhance project acceptability, effectiveness and social impact; the importance of good development planning that involves taking into consideration all the scenarios during the implementation phase.

Back Matter JKAP (Jurnal Kebijakan dan Administrasi Publik)

Back Matter JKAP (Jurnal Kebijakan dan Administrasi Publik)

Public Service Motivation Measurement: A Test of Perry's Scale in Indonesia

This article proposes and tests a ‘shorter version of the instrument for public service motivation based on Perry’s (1996) exploratory 24-item scale for Indonesia civil servants in five big cities, inter alia, Jakarta, Surabaya, Semarang, Makassar, and Medan. Of 1200 respondents, 904 completed the questionnaire, and 800 questionnaires were determined to be feasible for further analysis. Thus, the response rate was 88.50% the results indicated support for the shortened scale of Perry’s original work on investigating the Public Service Motivation (PSM) of Indonesia civil servants in sample cities. The 10-item scale was based on four factors PSM, inter alia Attraction to Policy Making (APM), Commitment to the Public Interest (CPI), Compassion (COM), Self-Sacrifice (SS). Results also showed that, generally PSM for civil servant with basic positions in city government offices, in five cities tends to vary. The research results are expected to enhance our understanding about the importance of factors that influence the motivation of civil servants in providing public services to the general public. However, the limitation of the study lies in the small sample which is drawn from only five large cities in Indonesia.

Socio-Cultural Dynamics of Resilience Building: Lesson Learned from Sleman, Indonesia

The eruption of Mount Merapi in 2010 was one of the largest volcanic eruptions in Indonesian history. The catastrophic event resulted in fatalities, loss of homes and livelihoods, infrastructure damage, and trauma for residents. There also a shift in community dynamics. The purpose of this study is to analyse and understand the formation of resilient communities by examining the shift in the society dynamics, specifically socio-cultural changes in community-based interventions. The study is a case study of Pangukrejo Hamlet in Sleman, Indonesia. Study results showed that in the aftermath of the eruption, the community experienced changes in degree of harmony and mutual respect among members. The study identified community economy dynamics, which are attributable to three interventions. Study results formed the basis for drawing policy implications for public awareness of disaster risk and post-disaster recovery in general.

Human Resources Development Policy as a Strategy for Improving Public Organizational Performance

The purpose of this research was to analyze organizational performance improvement strategies in the Center for Testing the Implementation of New Fisheries Products (BBP2HP). The research was conducted using AHP (Analytical Hierarchy Process) method with Expert Choice software to analyze the structure and the main strategy alternatives. The analysis was based on primary data obtained through interviews with 11 experts. Research results showed that human resource development policy was the most crucial strategy in improving BBP2HP organizational performance with training and development as an integral part of the strategy. The results also showed that the factor of leadership was of most importance in ensuring that the strategy of improving organizational performance. In that regard, leadership qualities of BBP2HP head was identified as the most critical and influential actor in improving BBP2HP organizational performance Meanwhile, providing excellent services was identified as the top priority that BBP2HP must pursue in improving its organizational performance as public service unit. The implications of this study are public organizations should implement training and development in accordance with the needs of the organization; and the pivotal role that leadership plays in the strategic management of the organization in empowering and directing organizational resources towards achieving organizational goals in as effective and efficient a manner.

Analysis of the Financial Condition West Java Provincial Government, Indonesia

The purpose of the study is to assess the financial condition of 18 districts and 9 municipals in West Java Province. Assessing the financial condition was based on a 10 (ten) point financial ratio model developed by Kenneth Brown. Data on financial ratios for the 2013-2016 period was obtained from audited financial reports published by the west java provincial supreme auditor. Analysis of financial ratios was based on descriptive statistics and conducting Independent t-Test analysis. Research results showed that both district and municipal governments in West Java Province have a good financial condition. However, the performance of financial condition score for district governments shows a downward trend. In general, there is significant difference in the financial condition of district governments and municipal governments. In general, municipal governments showed better financial condition than district governments.

Does Public Service Motivation Matter to Employees’ Performance and Organizational Commitment in Sub-district Offices?

Many studies on Public Service Motivation (PSM) were conducted extensively in the developed countries, including US and Western Europe. In addition, some research on PSM has been conducted in Eastern Asia, all which affirm the positive role that plays in in shaping the public sector. That said, studies on PSM in developing countries, including Indonesia is still limited. This is despite the fact that previous research associate PSM with improving public sector performance. The objective of this study is to investigate the relationship between public service motivation, organizational commitment, and individual performance in Magelang Municipality, which is one of the high performing local govern,ents in Indonesia. The data was drawn from 70 government employees in 3 Magelang Municipality sub-district Offices. Meanhwile, to to test the research hypothesises. Structural Equation Modelling (SEM) was used. Resulst of the study validated the previous research findings that indicate positive influence of PSM on organizational commitment and individual performance. The result of this study has a practical implication for human resource development policy in Indonesian public sector. To that end, Public managers should take into account PSM in their managerial practices as it influences employee performance.

Government Public Relations and Social Media: Bridging the Digital Divide on People with Social Welfare Problems

This study is a public relations inquiry that aims to describe the use of social media by govern-ment public relations to bridge the digital divide that affects people with social welfare prob-lems. The research, unlike most public relations studies that by and large, focus on organiza-tional image, reputation, communication crisis, and transparency, uses the digital divide per-spective. The research uses Grunig and Hunt Public Relations model and Melvin De Fleur com-munication model perspectives to examine the communication processes that occur through government public relations social media. The research uses a qualitative descriptive approach to assess the communication conducted by informants. The results showed that government pub-lic relations communication through social media has not been fully able to bridge the digital divide, especially in rural areas. The digital divide creates three relates problems that affect the effectiveness of government communication with people that experience social welfare problem. Firstly, pattern of communication involves opinion leaders. Secondly, most feedback occurs in-directly while ideally, it should be direct. Thirdly, the flow of information takes place in either one or two steps, in contrast with the ideal, which should be in one step.

Managing Government Digital Reputation through Big Data Processing

The objective of this paper is to assess government reputation management performance by lev-eraging Big Data technology, internet, and public relations capacity, in particular creating credible information for the public. The research used a case study methodology on Indonesi-aBaik.id management for the period between 13th September to 13th October, 2017. The focus of the research was on the degree to which big data processing influenced communication, pub-lic persuasion, and content. Research techniques used to collect data including in-depth inter-views, observation, and literature review through elated techniques. Research findings indicate that effective Big Data processing is underpinned by quality data analysis and creative content development skills. This research contributes to knowledge on the application of online reputa-tion management processes for public relations officials and general readers based on the four steps of management process by Cutlip as applied to reputation management analysis using Big Data technology effectiveness. Based on the result of the research the government reputation management practice should also followed by higher competence of the public relation officials especially on the skill of reputation management process and public persuasion skill, thus, the process of creating credible information can be done adequately.