scholarly journals IT üzleti értékteremtés: Szövegelemzés alapú szakirodalmi összegzés IT Business Value – A Literature Review Based on Text Analysis

2020 ◽  
Vol 15 (4) ◽  
pp. 149-166
Author(s):  
Tímea Goller ◽  
Márta Aranyossy

A kutatásunk célja az információtechnológia üzleti értékének nemzetközi szakirodalmi feldolgozása kvantitatív és kvalitatív szövegelemzési módszerekkel. A Scopus adatbázisból szűrt, 13 582 elemű szakirodalmi adatbázis objektív, szó- és szópár alapú elemzésével a tudományos kutatások központi fogalmait, témáit, technológiai és iparági fókuszát térké-peztük fel. Kiemelendő ezek között a kiadás-alapú értékfogalom túlsúlya, a folyamat- és projektszemlélet, illetve a felhasználói technológia-befogadásra és elégedettségre irányuló figyelem. Majd ezen korpuszból a leggyakrabban hivatkozott 26 cikket kiválasztva mé-lyebb képet kaphattunk az IT értékteremtés irodalmát az elmúlt tizenöt évben uraló elméleti megközelítésekről (köztük elsősorban az erőforrás-alapú szemlélet, a dinamikus képességek elmélete és a tudásalapú megközelítés dominanciájáról), és az ezen elméletekbe ágyazott kutatások leg fontosabb eredményeiről.

Author(s):  
Kim Maes ◽  
Steven De Haes ◽  
Wim Van Grembergen

Few scholars have focused on the question of how IT business value can be created. Several studies concluded that the necessary conditions to overcome the IT productivity paradox are to be found in a better IT value management approach, which is operationalised by a collection of individual management practices. However, limited research has been oriented towards the identification of such value management practices and the scarce results are fragmented due to isolated investigation of a single practice. Organisations recognise the importance of emerging IT value management frameworks and models, yet practitioners are still struggling with getting related value management practices implemented into their organisations. Therefore, this chapter investigates literature on IT value management in order to situate and understand the construct of IT value management and to identify and define management practices that support the implementation of IT value management as an organisational approach.


Author(s):  
Steven De Haes ◽  
Wim Van Grembergen ◽  
Anant Joshi ◽  
Tim Huygh

2014 ◽  
Vol 51 (6) ◽  
pp. 762-773 ◽  
Author(s):  
Amitava Dutta ◽  
Hun Lee ◽  
Masoud Yasai-Ardekani

2018 ◽  
Vol 67 (7) ◽  
pp. 1214-1233 ◽  
Author(s):  
Marie Marchand ◽  
Louis Raymond

Purpose Considering performance measurement and management systems (PMMS) to be “mission-critical” information systems for many business organisations, calls have been made for researchers to shift from studying the use of such systems to studying their “effective” use, and in so doing to focus on their characterisation as information technology (IT) artefacts. The paper aims to discuss this issue. Design/methodology/approach In seeking to answer these calls, the authors apply Burton-Jones and Grange’s theoretical framework to study the dimensions, contextual drivers and benefits of the effective use of PMMS. This is done through a field study of 16 PMMS artefacts as used in small- and medium-sized enterprises (SMEs). Findings In characterising, contextualising and valuing the effective use of PMMS, this study provides answers to the following questions: What constitutes the effective use of PMMS? What are the user, artefactual and task-related drivers of such use? And what are the benefits for SMEs of using performance measurement and management (PMM) systems effectively? Practical implications With regard to the design of a PMMS artefact, the findings imply that one should concentrate on those artefactual attributes that most enable informed action on the part of owner-managers, as it is these actions have the greater consequences for the realisation of IT business value in SMEs. Moreover, the nomological network resulting from this research provides the theoretical and methodological underpinnings of a diagnostic tool meant to develop the PMM function in SMEs. Originality/value This study provides further empirical grounding and understanding. This study provides further empirical grounding and understanding of the concept of effective use, as well as further applicability and actionability to this concept and to the nomological network of its dimensions, contextual drivers and benefits in the case of PMMS and in the context of SMEs.


Author(s):  
Vincenzo Morabito ◽  
Gianluigi Viscusi

IT business value represents important outcomes in firms (Banker & Kauffman, 2004; Gable, Darshana, & Chan, 2003; Ravichandran & Chalermsak Lertwongsatien, 2005) whereas information systems (IS) integration represents a relevant amount of the IT spending. Notwithstanding, while most firms are making major investments in information technology, particularly in information systems integration (e.g., ERP and data warehouse solutions), not all of them apply IT effectively in their business activities (Brynjolfsson, McAfee, Zhu, & Sorell, 2006; Dehning & Stratopoulos, 2003; Jason, Vijay, & Kenneth, 2003) obtaining IT business value and organizational competitive advantage. This research is based on an integrative model of IT business value, aiming to evaluate the mediating effect of an “IT organizational assimilation capacity” between IS integration and organization competitive advantage. Taking into account the theoretical premises that IT business value is generated by the exploitation of both IT and organizational resources, we develop a research model and propose two research hypotheses. The model and the related hypotheses are based on a large-scale sample survey (Francalanci & Morabito, 2006). The responses were obtained from 466 CIOs and senior business executives, who were members of the firms’ top management teams in Italian companies.


2010 ◽  
Vol 1 (1) ◽  
pp. 28-40 ◽  
Author(s):  
Govindan Marthandan ◽  
Tang Chun Meng

For years information technology (IT) has helped companies improve organizational efficiency and effectiveness. Today’s IT plays a more strategic role in building capabilities for sustaining and creating competitive advantages. The increasing importance of IT has led many organizations to integrate it into their daily operations. To justify the ever-increasing spending on IT, organizations have been searching for evaluation methods to prove the business value of IT. However, this is a challenging undertaking, as there are contradictory answers to questions on whether it is worthwhile to pay substantial sums for IT. To gain insight into the reasons behind the contradictory answers, this paper first reviews conflicting research results of past studies on IT business value. It then explains the term IT productivity paradox. Last, it provides five reasons why IT business value is not fully reflected in the way business managers expect it to be.


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