scholarly journals Structural empowerment and mental health in healthcare professionals: The role of civility

2021 ◽  
Vol 39 (2) ◽  
pp. 185-197
Author(s):  
Luísa Ribeiro ◽  
Rute Brites ◽  
Tito Laneiro ◽  
Amanda Lai

Quality of the work environment is a factor that promotes workers’ mental health and it’s a present concern for the European Agency for Safety and Health at Work. There is a need to understand the factors that can promote better mental health at work and under which circumstances structural empowerment represents a working environment that allows workers’ development, low rates of incivility and positive effects on mental health. The present study aims to verify in which conditions structural empowerment has a positive effect on workers’ mental health, through the mediating role of civility. To that purpose, we have applied the Portuguese versions of WCS, CWEQ-II and the mental health scale from MOS SF-36v2 to a sample of 303 health care professionals in a public-private hospital located in the Greater Lisbon. The results of this study reveal that structural empowerment has a direct positive effect both on workers’ mental health and on workplace civility. However, the indirect effect of structural empowerment on mental health through civility is only effective for health professionals with longer tenure.

Author(s):  
Helena Bulińska-Stangrecka ◽  
Anna Bagieńska

The COVID-19 pandemic is affecting the mental health of employees. Deterioration of the well-being of workers is also caused by changes in the working environment. Remote working can affect both social interactions and job satisfaction. The purpose of the study is to examine what factors influence job satisfaction in the context of remote work caused by a pandemic. The study analyses whether employee relations and interpersonal trust are related to the level of perceived job satisfaction. The investigation started with a literature review and then research hypotheses have been formulated. Based on an empirical study, carried out on a sample of 220 IT employees during the pandemic, an analysis of the mediating role of trust in links between employee relations and perceived job satisfaction was conducted. The current study found that positive employee relations contribute to the level of job satisfaction. Additionally, trust is an important factor that mediates these relationships. Based on the results of the research, it was possible to describe the mechanism of shaping a supportive work environment during a pandemic.


2020 ◽  
Vol 218 ◽  
pp. 04014
Author(s):  
Yixing Jin ◽  
Peiying Wu ◽  
Cheng Lin ◽  
Yingda Wang

This study investigated the impact of emotional leadership of leaders on organizational commitment of hotel employees, as well as the mediating role of job satisfaction. The results indicate that: (1) Emotional leadership and job satisfaction have positive effects on organizational commitment. (2) Emotional leadership has a positive effect on job satisfaction. (3) Job satisfaction plays a mediating role between emotional leadership and organizational commitment.


Author(s):  
Zhenhua Zheng ◽  
Hong Chen ◽  
Junling Gao

With the development of the concept of “ageing-friendly communities”, increasing attention has been paid to the effect of residential environments on the life quality of older adults. However, the logical relationship between residential environment, individual behavior and life quality of older adults has not been clearly revealed. Based on data in Shanghai, China, this study explored the relationships between residential environments and the life quality of older adults in different age groups, and analyzed the mediating role of individual behaviors (neighborhood interaction and outdoor exercise). The findings confirmed that residential environment, neighborhood interactions and outdoor exercise have significant positive effects on the life quality of older adults. Meanwhile, the impact of residential environment on the life quality of older adults is exclusively realized through the mediating role of individual behavior. However, there were significant differences in the model paths among various age groups. With ageing, the positive effects of residential environment on the quality of life gradually weakened, while that of neighborhood interaction gradually improved. The findings prove that the influencing factors on the quality of life of older adults tend to shift from residential environment to neighborhood interaction as the age of residents advances. This knowledge is crucial with regard to the differentiated and accurate design of older communities.


2011 ◽  
Vol 14 (2) ◽  
pp. 161-173 ◽  
Author(s):  
Angel Gómez ◽  
Linda R. Tropp ◽  
Saulo Fernández

The present research tests whether extended contact can predict positive intergroup expectancies, as well as positive intergroup attitudes, among majority and minority group members. Our results replicate and extend prior work by showing that extended contact predicts both positive intergroup attitudes and intergroup expectancies among both majority (Spanish) and minority (immigrant) participants, even when controlling for direct friendship and the quantity and quality of prior intergroup contact. These effects are partially mediated by intergroup anxiety, perceived ingroup norms, and perceived outgroup norms, and the positive effects of extended contact on intergroup attitudes were also partially mediated by the inclusion of ingroup in the self. Additionally, the mediating role of outgroup norms was stronger among immigrant participants than among Spanish participants. Implications of these findings and the value of extended contact for promoting positive intergroup expectancies and preparing people for future contact are discussed.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Katharina Ebner ◽  
Roman Soucek ◽  
Eva Selenko

PurposeThis study illuminates the assumption that internships facilitate labor market entry and answers the question of why internships have a positive effect on students' self-perceived employability. It is assumed that internships enable more positive employability perceptions by reducing career-entry worries – the worries of not finding a suitable job or not being able to obtain a satisfactory career.Design/methodology/approachA two-wave study among graduate students currently in an internship investigated these relationships. Data on career-entry worries, perceived employability and an evaluation of the internship were collected from 80 students (mean age: 24.6 years, 68% female) from various fields of study aiming at both bachelor's and master's degrees.FindingsThe results showed that positively evaluated internships contributed to graduates' self-perceived employability by means of reduced career-entry worries over an eight-week period.Originality/valueBy considering graduates' career-entry worries – the perceived uncertainty about finding an “appropriate” career in the future – the authors introduce a new concept to the career literature and show that these worries are significant in terms of self-assessed employability.


2017 ◽  
Vol 11 (1) ◽  
pp. 184
Author(s):  
Wageeh A. Nafei

The overall objective of the study is to identify the role of Organizational Identification (OI) as a mediating variable in interpreting the impact of Quality of Work Life (QWL) on Organizational Agility (OA). The research community is composed of all employees at Menoufia University hospitals (University Hospitals, National Liver Institute and Students Hospitals) in Egypt. Due to the time and cost constraints, the researcher adopted the sampling method to collect the necessary data for the study. The appropriate statistical methods were used to analyze the data and test the hypotheses.The research discovered a number of results, the most important of which is the existence of (1) that there is a positive effect between QWL and OI, (2) the existence of a positive  impact between the dimensions of QWL and OA, (3) there is a positive  effect between the dimensions of OI OA, (4) there is a positive effect of OI as a mediating variable in explaining the effect of QWL on OA at Menoufia University hospitals; that is, OI plays the mediating role in the relationship between QWL and OA. There is an impact on QWL on OA through OI at Menoufia University Hospitals.The study referred to a number of recommendations, the most important of which are: (1) re-studying and structuring of the system of wages in the hospital in a way that allows them to get the appropriate returns for their efforts, (2) providing a safe and healthy working environment at the University hospital, (3) improving QWL in terms of providing promotional opportunities, objectively, in accordance with specific standards and controls, (4) activating the training programs so that they are not limited to specific categories, (5) involving the employees in the decision making process, in view of the nature and sensitivity of the hospital work, which relates to the lives of citizens and requires a large amount of freedom to make decisions.


2020 ◽  
Vol 33 (3) ◽  
pp. 311-325 ◽  
Author(s):  
Ahmad Valikhani ◽  
Vali Ollah Kashani ◽  
Mahdieh Rahmanian ◽  
Rafat Sattarian ◽  
Leila Rahmati Kankat ◽  
...  

Author(s):  
Anak Agung Ayu Ratna Maheswari ◽  
Ni Made Asti Aksari

The amount of activities that requires airline services demands airline companies to provide good quality services to create satisfied and loyal consumers. The purpose of this study is to explain the effect of service quality on customer satisfaction and customer loyalty, the effect of customer satisfaction on customer loyalty, and to explain the mediating role of customer satisfaction in the effect of service quality on customer loyalty of AirAsia airline. Through purposive sampling method, this study uses a sample of 130 AirAsia customers at Ngurah Rai International Airport and Denpasar City, data was collected using questionnaire with a five-point Likert scale to measure 13 indicators, and analysed using path analysis. The result shows that service quality have a positive effect on customer satisfaction and their loyalty on AirAsia airline, customer satisfaction have a positive effect on customer loyalty on AirAsia airline, and customer satisfaction mediates the effect of service quality towards customer loyalty on AirAsia airline. We recommend for AirAsia to pay close attention to the quality of its services by controlling its flight schedule punctuality to satisfy its customers, which in turn will become loyal customers of AirAsia airline.


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