Task-Technology Fit (TTF), User Satisfaction, and Information System (IS) Acceptance in Relief & Social Services Sector

2020 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Khalid Dahleez ◽  
Khaled Bassam Al Gharbawi
Keyword(s):  
Information System ◽  
Social Services ◽  
User Satisfaction ◽  
Services Sector ◽  
Task Technology Fit

EFFECT OF TOP MANAGEMENT SUPPORT, SYSTEM QUALITY, AND INFORMATION QUALITY ON SATISFACTION ACCOUNTING INFORMATION SYSTEM USERS IN LEMBAGA PERKREDITAN DESA (LPD) IN UBUD DISTRICT

2019 ◽  
Vol 1 (1) ◽  
pp. 123-142
Author(s):  
Sang Ayu Putu Arie Indraswarawati ◽  
I Putu Deddy Samtika Putra ◽  
Ni Wayan Cahyani
Keyword(s):  
Information System ◽  
Support System ◽  
User Satisfaction ◽  
Information Quality ◽  
Accounting Information ◽  
Top Management ◽  
Management Support ◽  
System Quality ◽  
Accounting Information System ◽  
Top Management Support

The use of Accounting Information System (AIS) is very helpful in accommodating all the information needed to make an accurate decision. Indicators in determining the good and bad performance of an information system can be seen through AIS user satisfaction and usage. The purpose of this study was to determine the effect of top management support, system quality and information quality on AIS user satisfaction. The sample selection method used was purposive sampling. The research sample was 147 people consisting of administrators, loan officers and savings at 29 Lembaga Perkreditan Desa (LPD) in Ubud Subdistrict. The data in this study is primary data which is the answer from the questionnaire. The regression results show that all variables have a significance of 0,000. It shows that top management support, system quality and information quality have positive influences on Accounting Information System user satisfaction.

Standardization as a Tool of Achieving Sustainable Development of Organizations of Social Services

2020 ◽  
Vol 25 (1) ◽  
pp. 35-41
Author(s):  
N.L. Solovieva ◽  
◽  
I.V. Chudinovskikh ◽  
Keyword(s):  
Sustainable Development ◽  
Social Services ◽  
Services Sector ◽  
The Social ◽  
Strategic Goals ◽  
Goals And Objectives ◽  
International Companies

The article discusses the management of sustainable development of organizations using standardization as one of the tools of the quality economy. Particular attention is paid to the existing practice of Russian and international companies building strategic goals and objectives in accordance with the UN SDGs. The connection between standardization and sustainable development of the organization, in particular organizations of the social services sector, is shown.

scholarly journals Development of Intelligent Information System for Digital Cultural Contents

Mathematics ◽  
2021 ◽  
Vol 9 (3) ◽  
pp. 238
Author(s):  
Yuna Hur ◽  
Jaechoon Jo
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
Keyword Search ◽  
Relevant Information ◽  
Matter Content ◽  
System Stability ◽  
Knowledge Network ◽  
Intelligent Information ◽  
Subject Matter Content ◽  
Depth Interviews

A significant amount of digital cultural contents is shared online, but learners do not know where subject matter content is or how to find it. Therefore, there is a need for a service to improve educational quality by effectively providing relevant information in response to searches for content that is useful to learners. This study developed and tested the usability and utility of an intelligent information system that effectively searches and visualizes digital cultural contents. The system collects data on digital cultural contents, automatically classifies them, and creates content triple data to automatically display the results with a 3D timeline, knowledge network map, and keyword relation network map through content search, triple search, and keyword search. We also conducted a survey and in-depth interviews to verify users’ satisfaction with respect to the use and utility of the system. For the experiment, we developed survey questions to measure user satisfaction and conducted in-depth interviews regarding the system’s utility with a total of 65 subjects. The results show that the response for satisfaction with regard to the use and utility was generally “satisfied”. In addition, the system stability was evaluated as “high”.

Dynamic Decision Making System for Public Transport Routes

2016 ◽  
Vol 5 (3) ◽  
pp. 47-70 ◽  
Author(s):  
Maria Spichkova ◽  
Margaret Hamilton
Keyword(s):  
Decision Making ◽  
Information System ◽  
Public Transport ◽  
User Satisfaction ◽  
Spatial Planning ◽  
Formal Model ◽  
Dynamic Decision Making ◽  
Sustainable Cities ◽  
Decision Making System ◽  
Green Software

This paper presents a formal model of a decision making system for public transport routes. The approach focuses on (1) environmental and societal sustainability aspects of green software engineering, (2) spatial planning and optimisation for smarter sustainable cities, and (3) user satisfaction with this information system for the various contexts of passenger, driver and overall system view.

Interorganizational Measurement in the Social Services Sector: Differences by Hierarchical Level

1976 ◽  
Vol 21 (4) ◽  
pp. 675 ◽  
Author(s):  
Gerald E. Klonglan ◽  
Richard D. Warren ◽  
Judy M. Winkelpleck ◽  
Steven K. Paulson
Keyword(s):  
Social Services ◽  
Hierarchical Level ◽  
Services Sector ◽  
The Social

scholarly journals Information System Acceptance and User Satisfaction: The Mediating Role of Trust

2012 ◽  
Vol 57 ◽  
pp. 412-418 ◽  
Author(s):  
Erne Suzila Kassim ◽  
Sri Fatiany Abdul Kader Jailani ◽  
Hanitahaiza Hairuddin ◽  
Norol Hamiza Zamzuri
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
Mediating Role ◽  
System Acceptance

scholarly journals Metode Pieces Framework Pada Tingkat Kepuasan Pengguna Sistem Informasi Perpustakaan Universitas Muhammadiyah Sorong

2021 ◽  
Vol 8 (1) ◽  
pp. 63
Author(s):  
Muzakkir Pangri ◽  
Sunardi Sunardi ◽  
Rusydi Umar
Keyword(s):  
Information System ◽  
Information Systems ◽  
User Satisfaction ◽  
System Analysis ◽  
Performance Information ◽  
Analysis Model ◽  
Framework Analysis ◽  
Campus Environment ◽  
Level Of Satisfaction ◽  
Domain Performance

Abstrak: Sistem informasi mempunyai peran penting dalam menghasilkan informasi bagi semua tingkatan manajemen. Analis perlu mengetahui keperluan informasi yang diinginkan manajemen agar informasi yang dihasilkan oleh sistem informasi dapat berfungsi dan tepat bagi manajemen. Proses evaluasi terhadap kinerja dari sistem informasi diperlukan untuk mengetahui apakah sistem informasi Universitas Muhammadiyah Sorong berjalan sebagaimana mestinya. Evaluasi sistem informasi dapat dilakukan dengan cara yang berbeda dan pada tingkatan yang berbeda, tergantung pada tujuan evaluasinya. Dalam melakukan kegiatan analisis dan evaluasi sistem informasi, terdapat beberapa metode atau model analisis yang dapat digunakan salah satunya adalah model analisis PIECES Framework. Untuk mempermudah evaluasi, ditawarkan cara analisis dengan kerangka PIECES Framework yang menguraikan ke dalam 6 fokus analisis kelemahan yaitu Performance, Information and Data, Economy, Control and Security, Eficiency dan Service. Tujuan penelitan ini untuk mengukur tingkat kepuasan, mengetahui kelemahan serta kekuatan dan menganalisis komponen-komponen yang diperlukan untuk meningkatkan kualitas pelayanan, yang terdapat pada sistem informasi perpustakaan Universitas Muhammadiyah Sorong. Berdasarkan hasil perhitungan daftar pernyataan yang diberikan kepada responden yang merupakan pengguna sistem informasi perpustakaan Universitas Muhammadiyah Sorong, domain Performance, Information & Data, Economics, Control & Security, Efficiency, dan Service, semua berada pada kategori puas, artinya penerapan sistem informasi perpustakaan Universitas Muhammadiyah Sorong, yang saat ini digunakan dilingkungan Kampus sudah dapat diterima sesuai dengan kerangka PIECES Framework.   Kata kunci: kepuasan pengguna, PIECES Framework, website.   Abstract: Information systems have an important role in producing information for all levels of management. Analysts need to know necessity of the information that management wants so that the information generated by the information system can function and be appropriate for management. The process of evaluating performance of the information system is needed to determine whether the information system at the University of Muhammadiyah Sorong is running as it should. Information systems evaluation can be carried out in different ways and at different levels, depending on objective of the evaluation. In carrying out information system analysis and evaluation activities, there are several methods or analysis models that can be used, one of which is the PIECES Framework analysis model. To simplify the evaluation, an analysis method is offered with the PIECES Framework which describes the 6 focus of weakness analysis, that are Performance, Information and Data, Economy, Control and Security, Efficiency and Service. The purpose of this research is to measure the level of satisfaction, find out the strengths, weaknesses and analyze the components that need to be improved the quality of service, which is contained in the library information system of the Muhammadiyah University of Sorong. Based on the results of the calculation of the list of statements given to respondents who are users of the library information system at the Muhammadiyah University of Sorong, the domain of Performance, Information & Data, Economics, Control & Security, Efficiency and Service, all of in the satisfied category, meaning that the application of the library information system at the Muhammadiyah University of Sorong , which is currently being used in the campus environment is acceptable in accordance with the PIECES Framework.   Keywords: user satisfaction, PIECES Framework, website.

scholarly journals Model Satisfaction Users Measurement of Academic Information System Using End-User Computing Satisfaction (EUCS) Method

2020 ◽  
Vol 3 (2) ◽  
pp. 119-123
Author(s):  
Nur Aeni Hidayah ◽  
Elvi Fetrina ◽  
Alvali Zaqi Taufan
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
System Reliability ◽  
Educational Institution ◽  
Sampling Technique ◽  
Ease Of Use ◽  
Practical Consideration ◽  
End User ◽  
Academic Information ◽  
End User Computing

As concrete steps in order to realize the vision and mission of an organization or educational institution is to implement the system of academic information. The one factor that influences the success of the academic information system is the satisfaction of users.  The problems in the user satisfaction are also issues that cannot be denied and continue to be studied. In consequently, having measurements related to user satisfaction is required. This research is done to see how the user satisfaction of the existing system has been implemented and to know what factorshas influenced the system. The method used in this study is a quantitative method using the End User Computing Satisfaction (EUCS) model whereas 255 respondents are chosen as the sample for the study. The purposive sampling technique is usedand the PLS-SEM approach with tools Smart PLS 3.0 is used for analyzing the data.  This research consists of 7 hypotheses and 8 variables, namely Content, Accuracy, Format, Timeliness, Ease of Use, System Reliability, System Speed and End-User Satisfaction. The research finds out that the current level of end-user satisfaction is in satisfied level. Inferentially, of the 7 hypotheses tested, 2 of them were rejected and the other 5; Accuracy, System Reliability, Timeliness, Content and System Spee;are accepted.Through this research, it is hoped that later it could be used as a practical consideration and theoretical study in thefuture.

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