Human resources division transformation in the banking sector: the implementation of the 'three legged stool'

2017 ◽  
Vol 7 (1/2) ◽  
pp. 88
Author(s):  
Ioannis Theotokas ◽  
Nicholas Kapantais
Keyword(s):  
Human Resources ◽  
Banking Sector

scholarly journals HOW DO BANKERS WORK DEVIANTLY IN THE CREDIT SECTOR?

2021 ◽  
Vol 19 (3) ◽  
pp. 678-687
Author(s):  
Dewi Khrisna Sawitri ◽  
◽  
Mustain Mashud ◽  
Antun Mardiyanta ◽  
◽  
...  
Keyword(s):  
Qualitative Research ◽  
Human Resources ◽  
Banking Sector ◽  
Counterproductive Work Behavior ◽  
Work Behavior ◽  
Bank Credit ◽  
Depth Information ◽  
Counterproductive Behavior ◽  
Banking Activity ◽  
A Company

This research is implemented in the banking sector. Knowledge about counterproductive behavior that emerged in banking activity is still limited. Bankers, human resources in the banking sector, deal a lot with customers in their day-to-day job activity by assessing the credit proposal of their bank customers. Qualified credit assessment is essential to determine the approval of bank credit. The failure to assess qualified debtors will result in bad credit in which debtors do not repay the credit they receive. To get qualified credit assessment, bankers follow the 5C Principles in assessing credit proposals. Counterproductive work behavior occurs when workers perform indifferently from what the rules and norms of a company have stated. Qualitative research with a phenomenology approach was conducted to determine how these deviances performed while bankers assessed their customers’ credit loan proposals under the 5C Principles. Six bankers with different job positions were the subjects of this study and were interviewed to get in-depth information. This research reveals items of behaviors related to production deviances in each principle they assessed. Deviances are reported in each principle then categorized into production ones since these behaviors deal a lot with how they perform their job in the credit sector.

scholarly journals The Role of Diversity in Company Productivity: The Case of the Bank Sector in Kosovo

2021 ◽  
Vol 4 (4) ◽  
pp. p63
Author(s):  
Bardha Mulhaxha ◽  
Berim Ramosaj
Keyword(s):  
Statistical Analysis ◽  
Human Resources ◽  
Work Environment ◽  
Banking Sector ◽  
Practical Significance ◽  
Group Productivity ◽  
Performance Training ◽  
Globalized World ◽  
The Impact

Importance to identifying how diversity affects individual and group productivity in todays globalized world is increasing. The purpose of this research lies in the phenomenon of diversity and further analysis of the impact that diversity has on the work environment. To conduct this research, I interviewed 20 managers and 30 employees of the banking sector regarding the composition of their staff with emphasis on diversity. The data were processed using the statistical analysis of SPSS program. Human resources have positively influenced the increase of success, productivity and has eased problem solving, bettered performance, training, salary, and diversity of employees. This study will have practical significance in the easier approach of problems in human resource management and their motivation.

scholarly journals The role of employees’ empowerment on risk management

2020 ◽  
Vol 9 (4) ◽  
pp. 51-65
Author(s):  
Iman Kassem Ilhusady ◽  
Yavuz Demirel
Keyword(s):  
Risk Management ◽  
Human Resources ◽  
Banking Sector ◽  
Banking System ◽  
Petroleum Products ◽  
Political Crisis ◽  
Economic Activities ◽  
Political Risks ◽  
Questionnaire Method ◽  
High Level

The Libyan economy under the influence of current political risks that is resulted in a sudden halt in petroleum products following the revolution followed by a halt in major economic activities. The banking sector was not immune to these current economic risks therefore, the banking sector faced non-financial and financial risks.  Our study focuses on human resources with a high level of talent and skills and their role to overcome the banking risks faced by the Libyan banking sector. This is of great importance as the first study addressing the empowerment of human resources in effective risk management in the banking sector, especially in Libya. To a chive the objective of the study the questionnaire method was used to collect data, the survey was distributed to 320 employees and six banks operating in the eastern part of Libya were selected as targets to investigate the risks faced by the banking system as a result of the current political crisis. The result of the research demonstrated there is a positive and statistically significant relationship between the dimensions of employees’ empowerment and effective risk management. It was seen that issues such as training, incentives, and participation, sharing of authority, teamwork for employees are important in risk management. In addition, the risk management and strengthening of human resources among the banks in Benghazi and Al Bayda have been found to differ in their dimensions. The findings in this study seem to be consistent with many findings in the literature.

The Path to FinTech Development Research on Islamic Finance in Turkey

2020 ◽  
pp. 65-96
Author(s):  
Musa Gün
Keyword(s):  
Human Resources ◽  
Financial Institutions ◽  
Banking Sector ◽  
Islamic Finance ◽  
Islamic Banking ◽  
Doing Business ◽  
Knowledge Infrastructure ◽  
Future 2 ◽  
Near Future ◽  
Corporate Customers

The concept of FinTech, which is the combination of finance and technology, aims to facilitate many services offered by financial institutions. This chapter examines the development of FinTech practices in terms of Islamic finance in Turkey. The chapter assesses the viewpoints of the sector participants, including participation banks, corporate customers, and FinTech companies operating in Turkey, about Islamic finance and FinTech. In this regard, the ultimate goal of the study is to present a projection to the market actors and decision makers in order to be able to enhance the share of Islamic finance in the sector. The interview findings of the study indicate that (1) new technological products and services will dominate the banking sector and these will change the way of doing business in the near future; (2) perception, knowledge, infrastructure, service network, and campaign factors affect the Islamic banking preferences of the customers; and (3) the challenges of legal acts, confidence, competition, and human resources primarily influence the development of the financial ecosystem.

HR Marketing And The Formation Of A Positive Internal Image, Case Of The Banking Sector

2021 ◽  
Vol 38 (4) ◽  
Author(s):  
Rachida Aallali
Keyword(s):  
Empirical Study ◽  
Human Resources ◽  
Customer Loyalty ◽  
Psychological Contract ◽  
Banking Sector ◽  
Human Resources Management ◽  
Sustainable Competitive Advantage ◽  
Resources Management ◽  
Internal Image ◽  
Two Factors

Adequate management of human resources provides a real response to the challenges facing the company. The creation of a sustainable competitive advantage requires the development of human resources, which is becoming one of the main concerns of companies in the 21st century. Customer loyalty in the banking sector is closely linked to the issue of internal image. A demotivated executive with a negative image of his company will not commit to conveying a positive external image and therefore to building customer loyalty. The internal image is the result of a process of perception influenced by two factors: motivation and company strategy. A bank's reputation and brand image are strongly influenced by the behavior of account managers. This work aims to identify the variables on which the formation of a positive internal image depends. Carried out using a qualitative approach, the results of the empirical study show a change in the expectations of managers requiring the transition to a new psychological contract via a new approach to human resources management. A positive perception of the company and of human resources management services, consideration of individual needs and fair HR practices are the main expectations expressed by the various people interviewed for this empirical study.

scholarly journals Online Corporate Social Responsibility Reporting in the Croatian Banking Sector

2017 ◽  
Vol 14 (4) ◽  
Author(s):  
Sanda Grudić Kvasić ◽  
Ljerka Cerović ◽  
Bojana Olgić Draženović
Keyword(s):  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Human Resources ◽  
Market Share ◽  
Community Involvement ◽  
Banking Sector ◽  
Economic Research ◽  
Corporate Social Responsibility Disclosure ◽  
Corporate Social Responsibility Reporting ◽  
Corporate Social

In the past few decades, the concept of corporate social responsibility has been at the centre of interest in many areas of economic research, studies using different levels of analysis. This paper analyses corporate social responsibility at the level of organisation within the banking system, where the issue of corporate social responsibility disclosure comes under the spotlight with the emergence of the global economic crisis. The purpose of the study is twofold: to examine whether Croatian banks’ online corporate social responsibility reporting depends upon their market share, and whether it focuses on community related information. Using website content analysis of all twenty-eight banks currently operating in the Croatian banking sector, corporate social responsibility disclosure is categorised in terms of themes (environment, human resources, customers and products, and community involvement). The research findings reveal that the level of Croatian banks’ online CSR disclosure is largely dependent on banks’ market share. On the other hand, results indicate that Croatian banks are mainly reporting on activities related to customers and products, followed by those, which imply community involvement. Human resources and environmental initiatives receive the least amount of attention. The results of the study can be used to more deeply comprehend and understand banks’ corporate social responsibility as a business philosophy that contributes to organisational performance and building trust between market participants.

scholarly journals Impact of the Development of ICT Infrastructure and Security on the Effectiveness of Accounting Information in the Jordanian Banking Sector

2019 ◽  
Vol 12 (12) ◽  
pp. 93
Author(s):  
Reem Oqab Hussein Al- Khasawneh ◽  
Mohamed Mahmoud Mohamed bshayreh ◽  
Mohamed Ali Al-Oqool
Keyword(s):  
Information Systems ◽  
Human Resources ◽  
Banking Sector ◽  
Accounting Information ◽  
Accounting Information Systems ◽  
Descriptive Research ◽  
Information And Communication ◽  
Five Elements ◽  
Ict Infrastructure ◽  
The Impact

Information and communication technology ICT infrastructure is an essential foundation of the information society characterized by modernization and advance. ICT infrastructure consists of main five elements including physical resources, human resources, software, databases and networks and communication. The study aims at identifying the impact of the development of ICT infrastructure, which includes physical and human resources, software, databases and networks and communications, on the effectiveness of accounting information systems. To achieve the purposes of the study, a researcher has used a descriptive research methodology; a questionnaire has been distributed to the employees at various management and accounting positions in the bank. The study found that the developments of ICT infrastructure, consisting of physical and human resources, software, databases and networks and communications, affects extremely the effectiveness and security of accounting information systems.

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