CREAMS: a customer requirements elicitation and management system for product conceptualisation

2005 ◽  
Vol 2 (4) ◽  
pp. 303
Author(s):  
Wei Yan ◽  
Chun Hsien Chen ◽  
Li Pheng Khoo
Keyword(s):  
Management System ◽  
Requirements Elicitation ◽  
Customer Requirements

Requirements Elicitation and Development of a Graveyard Management System in the Context of Bangladesh

2021 ◽  
Author(s):  
Maliha Sultana ◽  
Nourin Khandaker ◽  
Tasmiah Tamzid Anannya ◽  
Muhammad Nazrul Islam
Keyword(s):  
Management System ◽  
Requirements Elicitation

scholarly journals Recertification of a Quality Management System based on ISO 9001 - is it a must for a modern manufacturing company?

2021 ◽  
Vol 27 (3) ◽  
pp. 217-222
Author(s):  
Katarzyna Midor ◽  
Grzegorz Wilkowski
Keyword(s):  
Quality Management ◽  
Customer Satisfaction ◽  
Product Quality ◽  
Management System ◽  
Quality Management System ◽  
Iso 9000 ◽  
Iso 9001 ◽  
Customer Requirements ◽  
Manufacturing Company ◽  
Modern Manufacturing

Abstract The ISO 9000 series of standards are among the best-known standards developed by the International Organisation for Standardisation ISO. They provide guidance and guidelines for companies and organisations that want their products and services to satisfy customer requirements and their quality to be continuously improved. However, the need for recertification of the Quality Management System (QMS) based on ISO 9001 is increasingly being discussed by managers. The questions asked are: is it necessary to have such a certificate in order to maintain high product quality and customer satisfaction? What is the balance of benefits and losses for maintaining a certificate of this standard? The authors of the paper will try to answer these questions based on the experience of a medium-sized metal manufacturing company.

Smartes Assistenzsystem zur Anforderungserhebung/From customer idea to plant and machinery manufacturer – An intelligent assistance system for requirements elicitation

2021 ◽  
Vol 111 (05) ◽  
pp. 295-299
Author(s):  
Erik-Felix Tinsel ◽  
Oliver Riedel ◽  
Alexander Verl
Keyword(s):  
Development Process ◽  
Requirements Elicitation ◽  
Assistance System ◽  
Customer Requirements ◽  
Simple Manner ◽  
Intelligent Assistance

Fehler bei der Inbetriebnahme von Maschinen und Anlagen sind kostspielig und zeitintensiv. Dabei steigen die Kosten mit dem Voranschreiten des Entwicklungsprozesses stark an. Um Missverständnisse oder Planungsfehler zu minimieren, bevor diese hohe Kosten verursachen, wird ein intelligentes Assistenzsystem beschrieben, das die Vorstellungen, Ziele und Mittel des Kunden auf einfache Weise erfasst und auftretende Probleme oder Unklarheiten reaktiv korrigiert. Der Maschinen- und Anlagenhersteller profitiert dabei von einer automatisch erstellten, einheitlichen Dokumentation der Kundenanforderungen.   Errors during commissioning of machines and plants are costly and time intensive. The costs grow higher with every step of the development process. To minimize misunderstandings and planning errors during the requirements phase, an intelligent assistance system is being introduced which acquires the ideas, goals and resources of a customer in a simple manner and reactively corrects arising problems or ambiguities. The machine and plant manufacturer profits from the uniform documentation of customer requirements.

A requirements elicitation process for a purposeful general aviation (GA) aircraft design based on emerging economies

2021 ◽  
pp. 1-36
Author(s):  
A. Khandoker ◽  
M.A. Hamid ◽  
A.S. Shahriar ◽  
A.T.S. Rahman ◽  
G. Gessl
Keyword(s):  
Emerging Economies ◽  
Quality Function Deployment ◽  
Aircraft Design ◽  
Requirements Elicitation ◽  
General Aviation ◽  
Customer Requirements ◽  
Elicitation Process ◽  
Systems Modelling ◽  
Technical Measures ◽  
Different Levels

Abstract Design success mostly depends on understanding and realising product requirements, which are nested with different levels of stakeholders and specific market demands. Emerging markets are volatile and non-linear for understanding user-specific needs, particularly related to aircraft design. We attempt herein to elicit specific requirements through a proposed requirements elicitation process based on functional, physical and behavioural viewpoints. An evaluation of those critical requirements is also performed through Quality Function Deployment (QFD) to reveal the fitness of the customer requirements (raw requirements) in relation to the technical measures. After selecting all projected potential users, a Systems Modelling Language (SysML) use-case diagram is also summarised to illustrate the user’s relation to the system functions. Some raw requirements are verified through constraint analysis and cost examination as an exemplary approach to present the transformation from raw to final requirements. The data are collected and analysed to construct the aircraft’s key specifications. Most importantly, how to identify good requirements that define the needs, attainability, clarity and verifiability is demonstrated. In addition, it is demonstrated through this study that there is a need of a specific type of general aviation aircraft that may fulfil the unique demands of emerging economies by satisfying their socio-economic conditions.

scholarly journals Assessment of the Extent of Implementation of Quality Management System (QMS) and Cost of Quality (COQ) Concepts – A Case from a Developing Country

2017 ◽  
Vol 14 (2) ◽  
pp. 145 ◽  
Author(s):  
M.B. Ramzan ◽  
S.M. Qureshi ◽  
M. Ullah ◽  
M.S. Memon ◽  
M.A. Siddiqui
Keyword(s):  
Quality Management ◽  
Textile Industry ◽  
Management System ◽  
Quality Management System ◽  
Value Added ◽  
Developed Countries ◽  
Industrial Processes ◽  
Customer Requirements ◽  
Cost Of Quality ◽  
Perception Of Quality

In developed countries, the application of the quality management system (QMS) is widely proven. However, in developing countries, like Pakistan, industries are not mature enough to understand and implement the system. The aim of this study is to examine the perception of quality, implementation of QMS and cost of quality (COQ) program in value-added garment sector, which is one of the major subsectors of textile industry in Pakistan. The methodology of the study is a questionnaire survey. The findings suggest that the majority of the respondent firms have well implemented quality management (QM) practices. Trend of results also depicts that most of the organizations wish to acquire ISO certification, which shows that the industrial processes are customer-centered thus striving to fulfil customer requirements. It can also be concluded that most of the organizations lack the COQ concept, its understanding and appropriate implementation.

scholarly journals Learning Lessons to de-risk future complex projects: Design and Integration of the World's Largest Ship Platform Management System Queen Elizabeth Class Aircraft Carriers

2018 ◽  
Author(s):  
M Williams
Keyword(s):  
Management System ◽  
Financial Risk ◽  
Security Requirements ◽  
Customer Requirements ◽  
Royal Navy ◽  
Agile Processes ◽  
Complex Projects ◽  
Integrated Platform ◽  
Ship Control ◽  
Project Lifecycle

The Integrated Platform Management System (IPMS) on the Queen Elizabeth Class (QEC) Aircraft Carriers for the Royal Navy is the largest and most integrated ship control system ever delivered.  To achieve the successful delivery of this system, with a project lifecycle of 15 years, has necessitated the need for un-paralleled alliance working between companies; the deployment of novel, agile processes; the need to produce an architecture that finds a balance between safety and operability; proactive obsolescence management; the need to trade-off customer requirements and expectations with technical and financial risk, plus the alignment of security requirements within an inherently commercial architecture.

Design of Product Key Characteristics Management System

2012 ◽  
Vol 468-471 ◽  
pp. 835-838 ◽  
Author(s):  
Wei Du ◽  
Rong Mo ◽  
Shan Li ◽  
Bo Li
Keyword(s):  
Management System ◽  
Process Analysis ◽  
Workflow Engine ◽  
Quality Information ◽  
Customer Requirements ◽  
Product Lifecycle ◽  
Management Mechanism ◽  
Workflow Technology ◽  
Key Characteristics

The product key characteristics (KCs) which are the small number of key product quality information have a significant impact on customer requirements. Firstly, the definition and classification of KCs was studied. Secondly, KCs evolvement model in the product lifecycle was proposed. The KCs evolvement consists of the KCs breakdown during design and the KCs realization during manufacturing and assembly. Thirdly, according to KCs process analysis, management mechanism of KCs based on workflow technology was presented. The workflow engine drives the KCs process and enables KCs to transfer accurately and quickly. Finally, a model of KCs management system (KCMS) based on web services was proposed.

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