scholarly journals Nurturing university students to be social entrepreneurs: relevance of service leadership education

2015 ◽  
Vol 14 (3) ◽  
Author(s):  
Daniel T.L. Shek ◽  
Li Lin
Keyword(s):  
Hong Kong ◽  
University Students ◽  
Social Entrepreneurship ◽  
Leadership Education ◽  
Social Entrepreneurs ◽  
Leadership Model ◽  
Leadership And Management ◽  
Service Leadership ◽  
Service Leader ◽  
Leadership Competence

AbstractWhen the concept of social entrepreneurship becomes more popular, many universities explicitly claim that they wish to nurture social entrepreneurs. In this paper, the concept of social entrepreneurship and the successful attributes of social entrepreneurs are outlined. With reference to the question of how university students can be nurtured to be social entrepreneurs, it is suggested that the service leadership model proposed by the Hong Kong Institute of Service Leadership and Management is a good framework to be considered. In the framework, it is asserted that there are three attributes of a successful service leader – leadership competence, moral character, and caring dispositions. In this study, the experience of implementing a credit-bearing subject based on the service leadership model at The Hong Kong Polytechnic University is highlighted.

Service leadership education for university students in Hong Kong: qualitative evaluation

2014 ◽  
Vol 13 (4) ◽  
Author(s):  
Daniel T.L. Shek ◽  
Li Lin ◽  
Ting Ting Liu ◽  
Moon Y.M. Law
Keyword(s):  
Hong Kong ◽  
University Students ◽  
Qualitative Evaluation ◽  
Outcome Evaluation ◽  
Leadership Education ◽  
Leadership And Management ◽  
Service Leadership ◽  
Perceptions Of Students ◽  
The Subject ◽  
Objective Outcome

AbstractThis study examined the perceptions of students taking a subject entitled “Service Leadership” at The Hong Kong Polytechnic University which was developed using the model proposed by the Hong Kong Institute of Service Leadership and Management (HKI-SLAM). After taking this subject, students were invited to participate in a qualitative study where they used three descriptors and a metaphor to describe their experiences about the subject. Based on the reflections of 50 students, results showed that 96.1% of the descriptors and 90% of the metaphors used by the students were positive. In conjunction with the objective outcome evaluation, subjective outcome evaluation and process evaluation findings, the present study suggests that “Service Leadership” is a subject that can promote holistic development in Chinese university students in Hong Kong.

scholarly journals Interpersonal competence and service leadership

2015 ◽  
Vol 14 (3) ◽  
Author(s):  
Daniel T.L. Shek ◽  
Lu Yu ◽  
Andrew M.H. Siu
Keyword(s):  
Hong Kong ◽  
Conflict Management ◽  
Management Strategies ◽  
Interpersonal Competence ◽  
Leadership And Management ◽  
Self Reflection ◽  
Service Leadership ◽  
Service Leader ◽  
Professional Field ◽  
Effective Service

AbstractAccording to the Hong Kong Institute of Service Leadership and Management, interpersonal competence is an important component of an effective service leader. The present paper introduces a lecture embedded in a service leadership subject that focuses on promoting students’ interpersonal competence. Several topics are covered in this lecture. First, concepts and theories about interpersonal competence are introduced. Second, the relevance of interpersonal competence to service leadership is outlined. Third, methods of developing interpersonal competence are presented, particularly different conflict management strategies and assertiveness skills. Finally, conclusions and reflections on students’ own interpersonal competence and its relevance to the service leadership in one’s professional field are discussed. Different activities have been designed and incorporated in the lecture to facilitate students’ active learning and self-reflection. Students are also encouraged to explore their own ways to promote the development of interpersonal competence.

scholarly journals Core beliefs in the service leadership model proposed by the Hong Kong Institute of Service Leadership and Management

2015 ◽  
Vol 14 (3) ◽  
Author(s):  
Daniel T.L. Shek ◽  
Li Lin
Keyword(s):  
Hong Kong ◽  
Group Discussion ◽  
Leadership Competencies ◽  
Core Beliefs ◽  
Leadership Qualities ◽  
Leadership Model ◽  
Leadership And Management ◽  
Self Reflection ◽  
Service Leadership ◽  
Successful Leadership

AbstractThe service leadership model and related curriculum were developed by the Hong Kong Institute of Service Leadership and Management. To nurture service leadership qualities in university students, a 2-credit service leadership subject was developed at The Hong Kong Polytechnic University. This paper presents the core beliefs and key components of the service leadership model and outlines the content of one of the lectures in the subject. The lecture attempts to help students recognize the importance of leadership competencies, moral character and caring disposition in successful leadership, and to explore ways to develop service leadership qualities. In addition to the lecture, class activities are adopted, including group discussion, role play, self-reflection, and drawing.

scholarly journals Promoting Service Leadership Qualities and Well-Being among University Students: Evaluation Findings in Hong Kong

2021 ◽  
Author(s):  
Xiaoqin Zhu ◽  
Daniel T. L. Shek
Keyword(s):  
Hong Kong ◽  
University Students ◽  
Youth Development ◽  
Well Being ◽  
Leadership Education ◽  
Assessment Tools ◽  
Leadership Qualities ◽  
Formal Curriculum ◽  
Service Leadership ◽  
And Behavior

AbstractService leadership education initiatives have been launched in Hong Kong to meet the emerging demand for service leaders and enhance university students’ well-being through nurturing not only competence but also good character and caring disposition. However, rigorous evaluation work based on validated assessment tools has not been adequately carried out to examine whether student well-being and service leadership qualities would increase after the learning process. Using a one-group pretest-posttest design, this study investigated the effectiveness of a credit-bearing subject entitled “Service Leadership” implemented in one university in Hong Kong. Based on the responses of 114 participants (49.1% boys, Age = 20.21 ± 2.96 years), it was found that students showed improvement in service leadership knowledge, attitude, and behavior after taking the subject. In addition, their life satisfaction and positive youth development attributes as indicators of well-being also significantly increased. Furthermore, the increase in well-being among students was closely associated with their attitudinal and behavioral changes but not knowledge acquisition. The present findings imply that a formal curriculum-based leadership course can be a promising way to promote student service leadership qualities and well-being.

scholarly journals Manufacturing economy vs. service economy: implications for service leadership

2015 ◽  
Vol 14 (3) ◽  
Author(s):  
Daniel T.L. Shek ◽  
Po P.Y. Chung ◽  
Hildie Leung
Keyword(s):  
Hong Kong ◽  
Organizational Structures ◽  
Service Industries ◽  
Specific Reference ◽  
Service Economy ◽  
Leadership Model ◽  
Leadership And Management ◽  
Service Leadership ◽  
Personal Brand ◽  
Service Oriented

AbstractIn the past few decades, there has been a shift from manufacturing to service economy in many places throughout the world. In Hong Kong, 95% of its GDP is made up by the service industries. Conceptually, these two economies are associated with different production characteristics, organizational structures, and desired attributes of workers and leaders. The differences between these two economies in terms of the production modes are discussed in this paper. In particular, the implications of the economy on effective leadership requirements are outlined. With specific reference to the Service Leadership model proposed by the Hong Kong Institute of Service Leadership and Management, the 12 dimensions of the service-oriented personal brand and the 25 principles of service leadership are highlighted.

scholarly journals Leadership and mentorship: service leaders as mentors of the followers

2015 ◽  
Vol 14 (4) ◽  
Author(s):  
Daniel T.L. Shek ◽  
Li Lin
Keyword(s):  
Hong Kong ◽  
Personal Growth ◽  
Leadership And Management ◽  
Service Leadership ◽  
Service Leader ◽  
Leaders And Followers ◽  
Effective Service ◽  
Harmful Effects

AbstractAccording to the Hong Kong Institute of Service Leadership and Management, an effective service leader serves as a mentor for his/her followers. Aside from promoting their followers’ professional and personal growth, mentoring also contributes to the development of the service leaders themselves. In this paper, a lecture addressing the concept and functions of mentoring is outlined, along with its relationship with service leadership. The professional and psychosocial functions of mentoring to service leaders and followers and various ways to promote mentoring in service leadership are highlighted. Students are also encouraged to reflect on the potential harmful effects of mentoring on the leader-follower relationship.

scholarly journals Character strengths in Chinese philosophies: relevance to service leadership

2015 ◽  
Vol 14 (4) ◽  
Author(s):  
Daniel T.L. Shek ◽  
Rachel C.F. Sun ◽  
Ting Ting Liu
Keyword(s):  
Hong Kong ◽  
Character Strengths ◽  
Moral Character ◽  
Character Strength ◽  
Leadership And Management ◽  
Warm Up ◽  
The Core ◽  
Service Leadership ◽  
Service Leader ◽  
Effective Service

AbstractAccording to the Hong Kong Institute of Service Leadership and Management, moral character or character strength is an important attribute of an effective service leader. In connection to this, “Character Strengths in Chinese Philosophies” is one of the lecture topics taught in a course titled “Service Leadership” in a university in Hong Kong. Several topics are covered in that lecture. First, the relevance of Chinese philosophies to service leadership is discussed. Second, the core virtues in Confucian thoughts are presented. Third, the relevance of Confucian virtues to service leadership is examined. Finally, conclusions and reflections on the relevance of Confucian virtues to service leadership are outlined. In addition to one warm-up activity at the beginning of the lecture, three major activities are designed for related parts of the content. During the lecture, students are encouraged to reflect on their qualities in terms of Confucian virtues and explore effective ways to promote the development of such virtues.

Process evaluation of a pilot subject on service leadership for university students in Hong Kong

2014 ◽  
Vol 13 (4) ◽  
Author(s):  
Daniel T.L. Shek ◽  
Li Lin ◽  
Ting Ting Liu ◽  
Moon Y.M. Law
Keyword(s):  
Hong Kong ◽  
University Students ◽  
Process Evaluation ◽  
Program Implementation ◽  
Knowledge Economy ◽  
Implementation Quality ◽  
Service Leadership ◽  
Program Adherence ◽  
The Subject

AbstractTo promote the holistic development of university students under the knowledge economy, a subject entitled “Service Leadership” was developed and piloted at The Hong Kong Polytechnic University. Process evaluation was carried out for 10 lectures, with each lecture observed by two independent observers who were registered social workers. Inter-rater reliability across the two observers was high, suggesting the observations were reliable. Results showed that program adherence was high in these lectures (mean=97.8%) and ratings on the implementation quality of the subject were also high. Some of the qualities of program implementation were significant predictors of the overall quality and success of the program. Consistent with other findings, the present study suggests that the implementation quality of “Service Leadership” was high.

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