Alternative Methods for Business Process Planning

2016 ◽  
Vol 7 (2) ◽  
pp. 87-96
Author(s):  
Veronica Stefan ◽  
Valentin Radu
Keyword(s):  
Linear Programming ◽  
Process Planning ◽  
Business Process ◽  
Business Processes ◽  
Alternative Methods ◽  
Application Domain ◽  
Software Applications ◽  
Production Processes ◽  
Simplex Model

Abstract Identifying, analyzing and using the most appropriate and efficient methods for planning business processes is a key to success for every enterprise. Our paper are two objectives: to identify the most proper methods used for planning and applying for the same case study. We are looking to demonstrate the methodology of using some software tools and compare the obtained results. The application domain will be the planning of production processes but these methods can be extended to the service processes. The methodology is represented by the mathematical models and software applications in this fields, such as Simplex model theory, Solver Excel tools, WinQSE application, linear programming with PL.exe. The results of the research have a high applicability level and can be extended in other business fields too.

scholarly journals How Robot/human Orchestration Can Help in an HR Department: A Case Study From a Pilot Implementation

Organizacija ◽  
2019 ◽  
Vol 52 (3) ◽  
pp. 204-217 ◽  
Author(s):  
Dalibor Šimek ◽  
Roman Šperka
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Current Trend ◽  
Case Study Research ◽  
Multinational Company ◽  
Research Approach ◽  
Structured Interviews ◽  
Service Orchestration ◽  
Study Research

Abstract Background and Purpose: Motivation of this research is to explore the current trend in automating the business processes through software robots (Robotic Process Automation – RPA) and its managing within enterprise environment where most of the processes are executed by human workforce. As the RPA technology expands the demand for its coordinating grows as well. The possible solution to this challenge is shown in case study research in form of implementing orchestration platform to a concrete business process of onboarding in HR department of a multinational company. The aim of this paper is to explore the phases and activities of the pilot project implementation of Robotic Service Orchestration (RSO) in combination with RPA technology and to assess the potential benefits. Design/Methodology/Approach: Case study research approach was selected to explore the research phenomena, which is the implementation of RSO platform in combination with RPA technology and assessing incoming benefits. The case is formed with 2 companies – (1) multinational company with ongoing effort of automating onboarding process, (2) technology and consulting company delivering the automation solution. Data were collected through semi-structured interviews with respondents from two involved companies and by analysing internal documents. Results: The analysis of case provided in this paper revealed some key insights: (1) strategical position of RSO and tactical position of RPA towards the existing legacy systems, (2) need for increased focus on initial process modelling phase, (3) Application Programming Interface (API) integration is more viable solution for RPA, (4) the biggest benefit of RPA - its agility, (5) future potential of the RSO replacing the BPMS. Conclusions: First of all, there is a need of higher number of software robots adopted in a company before orchestration could pay off. On the other side, current Business Process Management Systems (BPMS) solutions don’t offer functionalities for managing human and software robots workforce altogether. RPA is expected to expand and without proper orchestration the effectivity will not grow constantly.

A Method for Eliciting Goals for Business Process Models based on Non-Functional Requirements Catalogues

2013 ◽  
pp. 226-244 ◽  
Author(s):  
Evellin Cardoso ◽  
João Paulo A. Almeida ◽  
Renata S. S. Guizzardi ◽  
Giancarlo Guizzardi
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Business Processes ◽  
Business Process Modeling ◽  
Process Models ◽  
Functional Requirements ◽  
Business Process Models ◽  
Traditional Approaches ◽  
Goal Models

While traditional approaches in business process modeling tend to focus on “how” the business processes are performed (adopting a behavioral description in which business processes are described in terms of procedural aspects), in goal-oriented business process modeling, the proposals strive to extend traditional business process methodologies by providing a dimension of intentionality to business processes. One of the key difficulties in enabling one to model goal-oriented processes concerns the identification or elicitation of goals. This paper reports on a case study conducted in a Brazilian hospital, which obtained several goal models represented in i*/Tropos, each of which correspond to a business process also modeled in the scope of the study. NFR catalogues were helpful in goal elicitation, uncovering goals that did not come up during previous interviews prior to these catalogues’ use.

Business Process Design Meets Business Practices through Enterprise Patterns

2016 ◽  
pp. 1249-1266
Author(s):  
Carmelo Ardito ◽  
Ugo Barchetti ◽  
Antonio Capodieci ◽  
Annalisa Guido ◽  
Luca Mainetti
Keyword(s):  
Human Resources ◽  
Business Process ◽  
Business Processes ◽  
Knowledge Workers ◽  
Virtual Enterprise ◽  
Business Practices ◽  
Enterprise 2.0 ◽  
Business Process Design ◽  
Organizational Issues

Every day companies deal with internal problems in order to manage human resources during the execution of business processes. The ability to quickly identify and rapidly apply effective business practices to recurring problems becomes crucial in order to improve the efficiency of the organization. To seize the opportunity of adapting their business practices to emerging organizational forms (Extended Enterprise, Virtual Enterprise) and to reuse the expertise of knowledge workers – who are central to an organization's success – companies are required to face several challenges. This paper presents a set of business patterns useful in resolving emerging organizational issues to support the activities of knowledge workers, increase their productivity and their ability to find the information they need, and enable collaboration with colleagues without changing their habits. Also it describes a real case study and a software system that allows companies to introduce these business patterns in the workplace, adopting an Enterprise 2.0 approach.

scholarly journals The quest for organizational flexibility

2016 ◽  
Vol 22 (4) ◽  
pp. 763-790 ◽  
Author(s):  
Monica Anastassiu ◽  
Flavia Maria Santoro ◽  
Jan Recker ◽  
Michael Rosemann
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Design Methodology ◽  
Business Processes ◽  
Contextual Information ◽  
Decision Makers ◽  
Informational Support ◽  
Content Type ◽  
The Social

Purpose – The purpose of this paper is to propose a method for identifying business process-relevant contextual information that is likely to impact on the process goal. The ORGANON method describes a semi-structured procedural guide alongside with a set of criteria and a matrix for analyzing ontological transactions, which can be used to identify which context information can be considered relevant to a business process. Design/methodology/approach – The authors report on an evaluation of the ORGANON method through a case study conducted in an organization that works in the social security domain. Findings – The results provide evidences of the feasibility of the method application in this scenario. Originality/value – Our research contributes to the literature on business processes flexibility, specifically through a proposal for context identification that can be extended to current techniques for business process modeling and in turn forms the basis for existing approaches for making business processes more flexible. The work has implications for the strategic management of organizations, by suggesting a method that provides informational support to decision makers about when, where and why business processes need to be adapted.

Internet of Things and business processes redesign in seaports. The case of Hamburg

2016 ◽  
Vol 22 (2) ◽  
Author(s):  
Marco Ferretti ◽  
Francesco Schiavone
Keyword(s):  
Internet Of Things ◽  
Business Process ◽  
Design Methodology ◽  
Business Processes ◽  
Research Question ◽  
Illustrative Case ◽  
Port Management ◽  
Type Design ◽  
Illustrative Case Study

Purpose The goal of the present article is to contribute to the extant literature about the exploitation of IoT in seaports by illustrating in detail how such IT infrastructures can impact on the redesign of their business processes. Thus, the research question of the study is: how do IoT technologies redesign the business processes of seaports? Design/methodology/approach The article reports the illustrative case study of the German Port of Hamburg, one of the main European seaports, which widely adopted technologies based on IoT over the last few years. Findings The results show the adoption of IoT technologies widely redesigns and improves the performance of all the main business process of the port analysed, in particular those processes related to technology and information of the organisation. The IoT-driven BPR must be planned strategically by the port management and implies the involvement of all the port stakeholders and, if necessary, the hiring external professional partners. Originality/value Despite some authors report generically which are the ports operational domains more affected by IoT, there is a lack of studies about the specific implications of the adoption of such technologies on the BPR of seaports. The article fills in this gap.

A business process modeling‐based approach to investigate complex processes

2012 ◽  
Vol 18 (1) ◽  
pp. 122-137 ◽  
Author(s):  
Faisal A. Abu Rub ◽  
Ayman A. Issa
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Business Processes ◽  
Business Process Modeling ◽  
New Techniques ◽  
New Approach ◽  
Content Type ◽  
Complex Processes ◽  
Model Complex

PurposeThe purpose of this paper is to develop a new approach to investigate complex processes, such as software development processes, using business process modeling.Design/methodology/approachThe paper presents an investigation into the use of role activity diagramming (RAD) to model complex processes in the software industry sector, with reference to the process of TestWarehouse as a case study.FindingsSystematic extension and quantitative analysis to RAD models led to the discovery of process bottlenecks, identification of cross functional boundary problems, and focused discussion about automation of processes.Research limitations/implicationsFurther work is required to validate and evaluate the proposed approach using several cases with different application domains and thus generalize the adopted approach.Practical implicationsA new approach has been used successfully to understand and analyze business processes. The tools and techniques that are used to perform the approach are not complicated and do not need much specialist expertise, so the approach is not only oriented toward specialists but also toward organizations' managers and staff.Originality/valueNew techniques have been developed by using process modelling to deepen the understanding and analyzing of complex organizational processes. This research implements a practical investigation which uses a case study to validate the new techniques.

TOWARDS AGENT-BASED MODELING AND VERIFICATION OF COLLABORATIVE BUSINESS PROCESSES: AN APPROACH CENTERED ON INTERACTIONS AND BEHAVIORS

2009 ◽  
Vol 18 (03n04) ◽  
pp. 423-479 ◽  
Author(s):  
MARCO STUIT ◽  
NICK B. SZIRBIK
Keyword(s):  
Business Process ◽  
Petri Net ◽  
Process Design ◽  
Business Processes ◽  
Colored Petri Net ◽  
Agent Based ◽  
Verification Method ◽  
Design Time ◽  
Collaborative Business Process

This paper presents the process-oriented aspects of a formal and visual agent-based business process modeling language. The language is of use for (networks of) organizations that elect or envisage multi-agent systems for the support of collaborative business processes. The paper argues that the design of a collaborative business process should start with a proper understanding of the work practice of the agents in the business domain under consideration. The language introduces a novel diagram to represent the wide range of (cross-enterprise) business interactions as a hierarchy of role-based interactions (including their ordering relations) in a tree structure. The behaviors owned by the agents playing the roles in the tree are specified in separate process diagrams. A collaborative business process studied in the context of a case study at a Dutch gas transport company is used to exemplify the modeling approach. Explicit (agent-based) process models can and should be verified using formal methods. In the business process community, design-time verification of a process design is considered vital in order to ensure the correctness and termination of a collaborative business process. The proposed modeling approach is enhanced with a design-time verification method. The direction taken in this research is to combine the interaction tree and the associated agent behaviors into a verifiable hierarchical colored Petri net in order to take advantage of its well-defined (execution) semantics and proven (computerized) verification techniques. The verification method presented in this paper consists of three steps: (1) the translation of the agent-based process design to a hierarchical colored Petri net, (2) the identification of process design errors, and (3) the correction and rollback of process design errors to the agent-based model. The translation technique has been implemented in a software tool that outputs the hierarchical colored Petri net in a format that can be loaded in the widely used CPN Tools software package. Verification results are discussed for the case study model.

scholarly journals Decision-making support for input data in business processes according to former instances

2020 ◽  
pp. 51-51
Author(s):  
Miguel Hose Pérez Álvarez ◽  
Luisa Parody ◽  
María Teresa Gómez-López ◽  
Rafael Gasca ◽  
Paolo Ceravolo
Keyword(s):  
Decision Support ◽  
Temporal Variation ◽  
Business Process ◽  
Process Model ◽  
Input Data ◽  
Business Processes ◽  
Strategic Plans ◽  
Correct Execution ◽  
Programming Techniques

Business Processes facilitate the execution of a set of activities to achieve the strategic plans of a company. During the execution of a business process model, several decisions can be made that frequently involve the values of the input data of certain activities. The decision regarding the value of these input data concerns not only the correct execution of the business process in terms of consistency, but also the compliance with the strategic plans of the company. Smart decision-support systems provide information by analyzing the process model and the business rules to be satisfied, but other elements, such as the previous temporal variation of the data during the former executed instances of similar processes, can also be employed to guide the input data decisions at instantiation time. Our proposal consists of learning the evolution patterns of the temporal variation of the data values in a process model extracted from previous process instances by ap plying Constraint Programming techniques. The knowledge obtained is applied in a Decision Support System (DSS) which helps in the maintenance of the alignment of the process execution with the organizational strategic plans, through a framework and a methodology. Finally, to present a proof of concept, the proposal has been applied to a complete case study.

scholarly journals Business process specification, verification, and deployment in a mono-cloud, multi-edge context

2020 ◽  
Vol 17 (1) ◽  
pp. 293-313
Author(s):  
Saoussen Cheikhrouhou ◽  
Slim Kallel ◽  
Ikbel Guidara ◽  
Zakaria Maamar
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Time Constraints ◽  
Real Case ◽  
Design Time ◽  
Process Specification ◽  
Time Latency ◽  
Specification And Verification ◽  
Edge Based

Despite the prevalence of cloud and edge computing, ensuring the satisfaction of time-constrained business processes, remains challenging. Indeed, some cloud/edge-based resources might not be available when needed leading to delaying the execution of these processes? tasks and/or the transfer of these processes? data. This paper presents an approach for specifying, verifying, and deploying time constrained business processes in a mono-cloud, multi-edge context. First, the specification and verification of processes happen at design-time and run-time to ensure that these processes? tasks and data are continuously placed in a way that would mitigate the violation of time constraints. This mitigation might require moving tasks and/or data from one host to another to reduce time latency, for example. A host could be either a cloud, an edge, or any. Finally, the deployment of processes using a real case-study allowed to confirm the benefits of the early specification and verification of these processes in mitigating time constraints violations.

Tracing Links Between Business Processes and Software Systems

2013 ◽  
Vol 5 (2) ◽  
pp. 46-64 ◽  
Author(s):  
Lerina Aversano ◽  
Maria Tortorella
Keyword(s):  
Information Retrieval ◽  
Business Process ◽  
Software Maintenance ◽  
Business Processes ◽  
Semantic Analysis ◽  
Process Models ◽  
Software Systems ◽  
Software System ◽  
Business Process Models

The traceability links existing between a business process and the supporting software systems s is a critical concern for the organizations, as it directly affects their performance. Methodologies and tools are needed for detecting these kinds of relationships and keeping an evidence of the existing connections. This paper proposes an approach for modelling a business processes evidencing the links existing between their activities and the components of the supporting software systems. The approach described in this paper is concerned with the use of information retrieval techniques to software maintenance and, in particular, to the problem of recovering traceability links between the business process models and the components of the supporting software system. An information retrieval approach is introduced based on two processing phases including syntactic and semantic analysis. The application of the approach is explored through a case study.

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