scholarly journals Consumer Entitlement Inventory: A Scale Extension and Application to the Vietnamese Retail Context

2021 ◽  
Vol 12 (2) ◽  
pp. 478-502
Author(s):  
Si Van Nguyen ◽  
Minh Vo
Keyword(s):  
Factor Analysis ◽  
Social Exchange ◽  
Convergent Validity ◽  
Structural Equation ◽  
Social Exchange Theory ◽  
Discriminant Validity ◽  
Exchange Process ◽  
Two Dimensions ◽  
Independent Study ◽  
Research Results

The consumer entitlement (CE) construct is a key variable in the exchange process in retail environments. The original Consumer Entitlement Inventory (CEI) was developed and applied within Western cultural boundaries. The main contribution of this study is the extension of the original CEI to better fit the Vietnamese context and to demonstrate its applicability in the context of an emerging economy with a Confucian culture. The study also contributes to expanding the range of identified boycott motives in the literature and clarifying their mechanism via social exchange theory. The extended CEI scale was tested using exploratory factor analysis and confirmatory factor analysis, using a sample of 603 respondents. Qualitative and quantitative research results show that the extended CEI has two dimensions, namely intransigence, and demand and distinction, with adequate content, reliability, convergent validity, and discriminant validity. This study also aimed to apply the extended CEI to an exploration of the relationship between CE and willingness to boycott. Research results from another independent study with 450 respondents using a structural equation model confirmed the positive relationship between CE and willingness to boycott. In addition, theoretical implications are discussed.

Redefining the organizational citizenship behaviour

2016 ◽  
Vol 24 (5) ◽  
pp. 956-984 ◽  
Author(s):  
Promila Agarwal
Keyword(s):  
Factor Analysis ◽  
Social Exchange ◽  
Organizational Citizenship ◽  
Convergent Validity ◽  
Social Exchange Theory ◽  
Discriminant Validity ◽  
Role Theory ◽  
Content Type ◽  
Job Roles ◽  
Role Description

Purpose The purpose of this paper is to highlight the influence of organizational norms and job roles defined by organizations in the performance of organizational citizenship behaviour (OCB). To do so, the research proposes a model of OCB with the following dimensions: normative OCB and rule-bounded OCB on the basis of social exchange theory and role theory, respectively. Norms, roles and responsibilities of the organization vary from organization to organization. This paper reports the operational and empirical indicators of proposed dimensions of OCB, termed as discretionary OCB, normative OCB and rule-bounded OCB. Design/methodology/approach To test the proposed dimensions, the study uses concept analysis, delphi technique, exploratory factor analysis and confirmatory factor analysis on multi-source data. It indicates criteria for Cronbach’s alpha reliability, test-retest reliability, convergent validity, discriminant validity and nomological validity for proposed dimensions. Findings The findings reveal two new dimensions of OCB. Besides an individual predisposition/voluntariness, employees exhibit OCB due to normative pressure in the organization and the overlapping of the contents of OCB with role and responsibilities. Self-driven, norms-driven and job-role-driven OCB will have different implications. The findings support the validity of the proposed OCB model and scale. Research limitations/implications The research fills a theoretical gap and will have implications for the measurement of OCB. The model facilitates the identification of the factors of OCB. An organization can use the research model in culture building and promoting functional OCB in the organization as per the organization’s need. The limitations of the study are discussed. Originality/value There is no research to date exploring the normative and rule-bounded aspects of OCB. This is the only research to empirically examine the overlap between the contents of OCB and role description of employees. This paper is also original in its contribution in measuring the display of OCB among employees due to pressure from the norms prevalent in the organizations.

scholarly journals A Critical Analysis of the WAQ: The Development of a Korean Form

2020 ◽  
pp. 003329412095977
Author(s):  
Sudol Kang
Keyword(s):  
Factor Analysis ◽  
Convergent Validity ◽  
Structural Equation ◽  
Discriminant Validity ◽  
Panel Study ◽  
Reliability And Validity ◽  
Reliability Coefficient ◽  
Equation Modeling ◽  
Main Body ◽  
Economic Sectors

The current study aimed to develop a simplified version of the Korean Workaholism Scale (KOWS) by determining the reliability and validity of the Workaholism Analysis Questionnaire (WAQ) initially created by Aziz et al. The original scale of the WAQ was translated into Korean and then administered to 4,242 working people from a broad range of economic sectors. The nation-wide sample was a representative one from the 17th wave Korean Labor and Income Panel Study in 2014. The main body comprises two steps. First, through an exploratory factor analysis (EFA) as well as a reliability analysis, along with content validity examination among experts, thirteen items from the original WAQ were eliminated. The EFA yielded a four-factor solution with four items established in compulsive dependency (CD), four in illusion of control (IC), four in endurance of conflicts (EC), and four in withdrawal symptoms (WS). This process provided a succinct and convenient measure of workaholism, the KOWS with 16 items. The reliability coefficient (α) of the new scale was .90, and the split-half reliability coefficient was .72. Secondly, confirmatory factor analysis (CFA) was performed by way of structural equation modeling to validate the new construct. This KOWS showed adequate convergent validity (AVE > .5), construct reliability (CR > .7), as well as discriminant validity (AVE > ρ2). Between four subscales of the KOWS and affective commitment (AC) to organizations there proved meager correlation. In conclusion, the KOWS with 16-item psychometric properties is a valid and reliable tool to measure workaholism in South Korea.

Principals' Developmental Leadership Behaviors: Validating a Scale with Structural Equation Modelling

2014 ◽  
Vol 2 (4) ◽  
pp. 77-86
Author(s):  
Fanny Kho Chee Yuet ◽  
Hamidah Yusof ◽  
Syed Ismail Syed Mohamad
Keyword(s):  
Factor Analysis ◽  
Structural Equation Modelling ◽  
Convergent Validity ◽  
Structural Equation ◽  
Teacher Leaders ◽  
Discriminant Validity ◽  
Leadership Behaviors ◽  
Measurement Models ◽  
Equation Modelling ◽  
Critical Components

Objective - The main objective of this empirical study was to validate a substantiated Principals' Developmental Leadership Behaviors Model (PDLBM) and an instrument to identify critical components of Principals' Developmental Leadership Behaviors (PDLB) in Malaysian secondary schoolcontext. Methodology/Technique - Structural Equation Modelling was employed to test the model. Exploratory Factor Analysis was applied to identify the underlying factors, whereas Confirmatory Factor Analysis was employed to test the measurement models. Findings - The analysis yielded a three-factor PDLBM: (1) focused, (2) supportive and (3) developer which supported evidence for convergent validity, construct reliability and discriminant validity. Novelty - The PDLBM is a coherent premier tested model derived in a local Malaysian cultural educational setting which provides direction for practitioners in planning and designing specific training programs for developing leadership competency among teacher leaders, with the enhancement of PDLB in Malaysian secondary schools. Type of Paper - Empirical Keywords : Principals' Developmental Leadership Behaviors; Structural Equation Modelling; Focused; Supportive; Developer; Teacher Leaders.

The Construct Validity of the Tripartite Classification of Attitudes

1979 ◽  
Vol 16 (1) ◽  
pp. 88-95 ◽  
Author(s):  
Richard P. Bagozzi ◽  
Alice M. Tybout ◽  
C. Samuel Craig ◽  
Brian Sternthal
Keyword(s):  
Factor Analysis ◽  
Construct Validity ◽  
Predictive Validity ◽  
Convergent Validity ◽  
Structural Equation ◽  
Discriminant Validity ◽  
Tripartite Model ◽  
Normative Beliefs ◽  
Attitude Measures

The convergent, discriminant, and predictive validity of the tripartite model of attitudes is investigated. On the basis of a structural equation methodology, evidence is obtained for convergent validity. Moreover, a factor analysis of the attitude measures and measures of perceived extraneous events and personal and social normative beliefs provides evidence for discriminant validity. Finally, evidence for predictive validity based on actual and intended behaviors is found to be mixed. The implications of these findings for research pertaining to the prediction of consumer behavior are discussed.

Development of the Fear of Intimacy Components Questionnaire (FICQ)

2015 ◽  
Vol 31 (4) ◽  
pp. 302-309 ◽  
Author(s):  
Maria Pedro Sobral ◽  
Maria Emília Costa
Keyword(s):  
Convergent Validity ◽  
Discriminant Validity ◽  
Two Dimensions ◽  
Dimensional Structure ◽  
Future Research ◽  
Fear Of Intimacy ◽  
Confirmatory Factor Analyses ◽  
New Instrument ◽  
Confirmatory Factor ◽  
Test Retest Reliability

Abstract. We developed a new instrument designed to measure fear of intimacy in romantic relationships. We suggest assessing fear of intimacy through two dimensions: self-revelation and dependence. The Fear of Intimacy Components Questionnaire (FICQ) was validated across three studies in which a 10-item solution systematically emerged. Consistently with a two component perspective, a two-factor solution fitted data the best: fear of losing the self (FLS) and fear of losing the other (FLO). Qualitative analyses verified content validity. Exploratory and confirmatory factor analyses tested the factor structure. Multigroup analyses supported the structural invariance across gender, age, and relationship status. Both factors showed adequate discriminant validity and internal consistency, and good 3-week period test-retest reliability. Associations between the FICQ and insecure attachment orientations demonstrated convergent validity. The association between the FICQ and relationship satisfaction above and beyond a preexisting measure offered criterion validity. By going beyond traditional self-revelation-focused conception of fear of intimacy, that is, by proposing a bi-dimensional structure to fear of intimacy, we believe that this new measure will contribute to future research on fear of intimacy.

scholarly journals Measuring Forgiveness: Psychometric Properties of the Heartland Forgiveness Scale in the Spanish Population

2020 ◽  
Vol 18 (1) ◽  
pp. 45
Author(s):  
Karla Gallo-Giunzioni ◽  
María Prieto-Ursúa ◽  
Cristina Fernández-Belinchón ◽  
Octavio Luque-Reca
Keyword(s):  
Factor Analysis ◽  
Structural Equation ◽  
Discriminant Validity ◽  
Criterion Validity ◽  
Validity Evidence ◽  
Dispositional Forgiveness ◽  
Scale Reduction ◽  
Convergent And Discriminant Validity ◽  
Confirmatory Factor ◽  
Acceptable Internal Consistency

Given the scarcity of instruments in Spanish to measure forgiveness, two studies were conducted in this population to obtain validity evidence of the Heartland Forgiveness Scale (HFS), an instrument that measures dispositional forgiveness of self, others, and situations. In the first study, 203 students (65% women) participated. After ensuring the linguistic adequacy and clarity of the wording of the items, a lack of congruence was found between the factors obtained in the exploratory factor analysis and the original theoretical structure of the HFS. A sample of 512 participants (63.9% women) attended the second study. This study aimed to analyze the construct validity of the HFS using confirmatory factor analysis through structural equation modelling and to explore convergent, discriminant, and criterion validity. Of the different factorial configurations tested (including the original), only a scale reduction to eight items, grouped into three factors, showed an appropriate fit. The HFS eight-item version also showed acceptable internal consistency, adequate convergent and discriminant validity, and criterion validity with respect to related variables. These findings suggest that the eight-item version of the HFS may be a valid and reliable tool for assessing forgiveness for self, others, and situations in Spanish adults.

scholarly journals Urdu Translation and Validation of 11-Item Measure to Assess Borderline Personality Features in Pakistani Adolescents

SAGE Open ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 215824402098615
Author(s):  
Humaira Bibi ◽  
Syeda Farhana Kazmi
Keyword(s):  
Factor Analysis ◽  
Psychometric Properties ◽  
Convergent Validity ◽  
Goodness Of Fit ◽  
Borderline Personality ◽  
Two Dimensions ◽  
Personality Features ◽  
Fit Index ◽  
Borderline Personality Features ◽  
Translation And Validation

The current study includes Urdu translation and validation of Borderline Personality Features Scale–11 (BPFS-11) in two phases. Phase 1 included forward and back translation of BPFS-11, and Phase 2 included establishment of psychometric properties for BPFS-11. For this purpose, 930 adolescents were selected from different hospitals, schools, and colleges. The reliability value of the scale was .72. Exploratory factor analysis revealed factor structure with four principal dimensions; besides confirmatory factor analysis, goodness-of-fit indices indicated good fit of model to data, and two dimensions of scale and factors showed good values of internal consistency. The obtained value for goodness-of-fit index was .995, for adjusted goodness-of-fit index was .989, for comparative fit index was .998, for incremental fit index was .998, and for root mean square error of approximation (RMSEA) value was .019. Good values of composite reliability and convergent validity were measured for both dimensions of the scale. The analysis of criterion-related validity showed significant positive correlation of BPFS-11 with Affective Lability Scale, Deliberate Self-Harm Inventory, and neuroticism scale of Big Five Inventory. Significant differences were found between scores of individuals having borderline personality disorder and scores of normal individuals. The results of the current study indicated that BPFS-11 is short and easily administered diagnostic tool that has good psychometric properties and can be helpful for diagnosis of borderline personality features in adolescents. It can enhance the understanding of the participants regarding the statements of the scale for Urdu natives.

scholarly journals The impact of transformational leadership and interactional justice on follower performance and organizational commitment in a business context

2021 ◽  
Vol 46 (4) ◽  
pp. 274-283
Author(s):  
Geir Thompson ◽  
Robert Buch ◽  
Per-Magnus Moe Thompson ◽  
Lars Glasø
Keyword(s):  
Transformational Leadership ◽  
Social Exchange ◽  
Structural Equation ◽  
Social Exchange Theory ◽  
Leadership Behavior ◽  
Interactional Justice ◽  
Equation Modeling ◽  
Business Context ◽  
Direct Reports ◽  
The Impact

The relationships between transformational leaders and several follower outcomes have been well investigated, but the mechanism through which these leadership behaviors relate to such outcomes is relatively unexplored. By investigating the mediating role of interactional justice, using structural equation modeling analyses, and data collected from supervisors and direct reports at various organizational levels, the present study provides insight into the psychological processes underlying transformational leadership and its effectiveness on follower outcomes. In line with social exchange theory, the main takeaway from the present study is suggesting that leaders, who display transformational leadership behavior in a manner perceived by followers as respectful, fair, and consistent with moral and ethical standards, may expect greater follower organizational attachment as an appropriate response to interactional justice.

Consequences of corporate social responsibility on employees

2019 ◽  
Vol 49 (1) ◽  
pp. 231-249
Author(s):  
Evans Asante Boadi ◽  
Zheng He ◽  
Eric Kofi Boadi ◽  
Josephine Bosompem ◽  
Philip Avornyo
Keyword(s):  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Social Exchange ◽  
Structural Equation ◽  
Social Exchange Theory ◽  
Banking Sector ◽  
Work Motivation ◽  
Content Type ◽  
Time Lagged ◽  
Corporate Social

Purpose The purpose of this paper is to draw on affect social exchange theory and related literature to develop and test a research model linking employees’ perception of corporate social responsibility (CSR) to their outcomes [performance and organisational pride (ORP)] with moderating variables: perceived work motivation patterns (autonomous and controlled motivation) to sustain firm’s operations through their employees. Design/methodology/approach The authors used Ghana as a case for this study due to recent turbulences in the banking sector of Ghana. A sample data of 244 subordinate/supervisor dyads from rural and community banks was collected with a time-lagged technique and analysed through a structural equation modelling for this study. Findings These employee’s perceptions of CSR positively related to their performance and ORP. Autonomous motivated employees had a stronger positive moderated impact on perceived CSR-Performance link whereas controlled motivated employees recorded a stronger impact on perceived CSR-ORP link. Practical implications Based on these results, managers and human resource (HR) professionals can aim at acquiring favourable employees’ perception of their firms’ CSR initiatives. In that, it can help firms to remain in business particularly in difficult times. Also, autonomous and controlled motivators may seem inversely related, however, they are not contradictory to each other. Both can coexist within a firm and it is crucial that HR professionals and managers endeavour to balance them discreetly to attain organisational goals. Originality/value Despite the growing interest in CSR across continents, CSR outcomes on employees among small and medium scale firms especially in Africa has fairly been toned-down by respective management of firms, governments and researchers.

Residents’ perceptions of the impact of tourism in Abu Dhabi, United Arab Emirates

2017 ◽  
Vol 11 (4) ◽  
pp. 551-572 ◽  
Author(s):  
Nada Hammad ◽  
Syed Zamberi Ahmad ◽  
Avraam Papastathopoulos
Keyword(s):  
United Arab Emirates ◽  
Social Exchange ◽  
Structural Equation ◽  
Social Exchange Theory ◽  
Cultural Influences ◽  
Abu Dhabi ◽  
Equation Modeling ◽  
Content Type ◽  
The Social ◽  
The Impact

Purpose This paper aims to investigate residents’ perceptions of tourism’s impact on their support for tourism development in Abu Dhabi, United Arab Emirates (UAE). Design/methodology/approach Data were collected using self-administered questionnaires from Abu Dhabi residents (n = 407), who represented 30 nationalities residing in the emirate. Based on social exchange theory, structural equation modeling was used to test hypotheses. Findings Results suggest that Abu Dhabi residents perceive the impacts of tourism positively and are more sensitive to the environmental and economic influences of tourism than the social and cultural influences. Research limitations/implications This study was limited to Abu Dhabi residents; findings cannot be generalized to other emirates in the UAE, or other countries. Originality/value This study adds value to extant tourism literature by investigating residents’ perceptions of the influence of tourism in one of the richest cities worldwide, which aspires to be one of the fastest growing tourism destinations in the Middle East.

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