scholarly journals Austrian case studies, in: Millard, J., Iversen, J. S., Kubicek, H., Westholm, H. and Cimander, R., Reorganisation of government back-offices for better electronic public services - European good practices (back-office reorganisation), Volume 3: European good practice case studies, commissioned by: European Commission

2003 ◽  
pp. ITA-pb-a33-3-39 ◽  
Author(s):  
J. Millard ◽  
H. Kubicek ◽  
H. Westholm ◽  
J. S. Iversen ◽  
R. Cimander
Author(s):  
Stephen J. Wallace

The United States Chemical Safety & Hazard Investigation Board (CSB) was conceived by Congress following a series of catastrophic industrial accidents in the mid to late 1980s. This federal agency is charged with investigating incidents at chemical and manufacturing facilities, determining the causes, and making recommendations to prevent future accidents. This paper focuses on the findings from several CSB investigations related to equipment failure. Numerous codes, standards, and good practice guidelines are in place to govern the design, maintenance, and operation of vessels. However, the CSB has found that serious accidents continue to occur because of poor implementation of established guidance. This paper uses actual case studies to illustrate problems with equipment that ultimately led to catastrophes. Lessons learned from these incidents include designing equipment with adequate overpressure protection, adjusting inspection frequencies based on actual observations, and requiring written procedures for critical phases such as startup. Additional good practices and recommendations from the CSB are discussed with each of the case studies.


Author(s):  
Maria A. Wimmer

AbstractDigital transformation has become a recent keyword in the evolution of public sector modernization through the once-only principle (OOP). The once-only principle is among the seven driving principles in the eGovernment Action Plan 2016–2020 of the European Commission (EC). It requires that citizens and businesses need not to provide the same data to governments if that data is already in their hands. The ultimate goal of the principle is to reduce administrative burden and to simplify public service provisioning therewith also reducing costs and improving public service. To boost developments towards administrative burden reduction and simplification in public service provisioning, the SCOOP4C project has investigated good practice solutions across Europe. In this contribution, we provide an overview of good practice OOP cases and OOP enablers studied in the project, followed by a synthesis of the benefits and key enablers to boost the OOP implementation across Europe.


2012 ◽  
Vol 50 (No. 1) ◽  
pp. 13-19
Author(s):  
J. Millard ◽  
J. Havlíček ◽  
I. Tichá

The article summarizes findings drawn form the research carried on within the European project “Best e-European Practices” with a focus on digital SMEs only. Case studies are used to describe good practices. Cases studies are coded structurally using a set of indicators for each success factor and thus provide for learning of the potential users. Synthesis and generalization has been done on factors explaining motivations for introducing e-practices, the results firms seek to achieve and the benefits from the adoption of digital technologies.


2014 ◽  
Vol 57 (1) ◽  
pp. 87-112
Author(s):  
European Commission

Este texto constitui parte do primeiro volume do relatório Reorganisation of government backoffices for better electronic public services -– European good practices (back-office reorganisation), apresentado à Comissão Européia em janeiro de 2004. O estudo foi patrocinado pelo Directorate General for Information Society and Media (Diretório Geral para a Sociedade da Informação e Mídia) da Comissão Européia. Tradução de Claudia Asazu e revisão técnica de Leonardo Moreira Figueira.


Information ◽  
2021 ◽  
Vol 12 (6) ◽  
pp. 220
Author(s):  
Ewa Stawicka ◽  
Joanna Paliszkiewicz

The main purpose of this article is to analyze the dissemination of social reports among entrepreneurs in order to determine the number of reporting organizations and examples in which Corporate Social Responsibility (CSR) areas enterprises report. We analyze the dissemination of social reports among entrepreneurs in Poland and determine the number of reporting organizations and examples in which CSR companies report. This work is a guide for entrepreneurs in Poland to build strategies and activities for transparency and communicating good practice. One of the research goals was to identify and evaluate communication activities with stakeholders in terms of responsible activities, social and environmental. The data analysis comes from a detailed literature review and the Responsible Business Forum (FOB) Reports database for 2008–2019 in Poland. The results of the survey show that many entrepreneurs in Poland, representing small, medium-sized (SME), and even large enterprises underestimate the importance of socially responsible activities. Entrepreneurs communicate with stakeholders to a limited extent and are not informed about good practices. The vast majority of the surveyed enterprises, especially large ones, prepare social reports, which result from obligation: requirements of Directive 2014/95/EU. The SME sector shows a lack of knowledge and uses individual marketing communication tools to a limited extent, limiting itself to advertising activities (very few companies prepare social reports). The article is a practical tip for enterprises showing the impact of business on changes towards sustainable development. Originality/value lies in the fact that the article presents selected research results on various aspects related to social reporting and communicating social and environmental activities to stakeholders.


2001 ◽  
Author(s):  
Richard M. Walker ◽  
Emma L. Jeanes ◽  
Robert O. Rowlands

<i>Managing Public Services Innovation</i> provides an in-depth exploration of innovation and its management in the housing association sector. Drawing on longitudinal case studies and data sets, it explores techniques to develop evidence-based policy in the housing association sector, and makes recommendations for best practice.


2010 ◽  

This volume presents the Proceedings of the International Conference of the WADI project held in Malta, 5-8 November 2008, at the end of the project itself. The WADI project funded by the European Commission, was carried out from 2006 to 2008 by a consortium of researchers from European and Mediterranean countries, and was focused on coastal water bodies, aiming at integrating water management and the needs of all stakeholders. The Proceedings illustrate some of the outcomes of the WADI project that focused on case studies represented by water bodies in the Mediterranean coastal area.


Author(s):  
Inmaculada Martín Portugués

Los arquitectos históricamente hemos estado vinculados a los procesos de conservación del Patrimonio Cultural. Con motivo de la realización de la Tesis Doctoral, sobre la Difusión del Patrimonio y debido al reconocido prestigio internacional del modelo de gestión Vila Museu en Mértola (Portugal), como ejemplo de buenas prácticas en la puesta en valor, fue seleccionado como uno de los casos de estudio. Este caso es el que se incluye en la presente publicación.El proyecto Vila Museu, surge en los años 80, fruto de una iniciativa del Campo Arqueológico de Mértola, en colaboración con su Asociación en Defensa del Patrimonio y apoyado por la Câmara Municipal. Un proyecto con origen en la investigación arqueológica, que pretendía desarrollar cultural y económicamente una de las regiones más deprimidas de Portugal. Nuestro objetivo era crear un sistema analítico y de evaluación de las acciones de difusión existentes, así como del modelo de gestión desarrollado. Se propusieron una serie de indicadores clasificados en tres fases, según aspectos relacionados con su gestión, con sus contenidos difundidos, y/o con parámetros relacionados con temporalidad y accesibilidad. Abstract:Historically, architects have been related to the processes of Cultural Heritage conservation. Because of the Doctoral Thesis execution about Heritage Dissemination, and due to the recognized international prestige of the management model Vila Museu in Mértola (Portugal), was selected as one of the case studies as an example of good practice in the enhancement. This case will be covered in this edition.The Vila Museu project arose in the 80s, as result of an initiative of the Campo Arqueológico de Mértola, in collaboration with the Asociación en defensa del Patrimonio and helped by Câmara Municipal. A project originating in archaeological research that was aimed to develop culturally and economically one of the most depressed regions of Portugal. The objective was to create an analytical and evaluative system for existing dissemination actions, as well as the management model developed. A series of indicators classified in three phases were proposed, according to aspects related to their management, their disseminated contents, and / or parameters related to temporality and accessibility.


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