scholarly journals Corporate Social Responsibility in the restaurant and fast food industry: a study of communication on healthy eating through social networks

2021 ◽  
Vol 25 ◽  
Author(s):  
Alba-María Martínez-Sala ◽  
María-Carmen Quiles-Soler ◽  
Juan Monserrat-Gauchi
Keyword(s):  
Social Networks ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Healthy Eating ◽  
Fast Food ◽  
Eating Habits ◽  
Communication Channels ◽  
Fast Food Industry ◽  
Healthy Eating Habits ◽  
Corporate Social

The communication of Corporate Social Responsibility (CSR) of a sample of eight restaurant and fast food companies is analyzed. An exploratory and descriptive method, based on the content analysis technique, is used to analyze the formal and informal CSR communication channels used to promote healthy eating on their respective websites and Twitter profiles. This study is complemented by a survey (n = 383) applied to a sample of young Spaniards to investigate their interest in healthy eating information, their assessment of CSR actions carried out in this area as well as the communication channels used for this purpose. The results confirm that the CSR policies of the companies include actions aimed at guaranteeing and promoting healthy eating. It is concluded about the convenience of using their own social networks and influencers to encourage healthy eating habits more effectively in their publics.

Enhancing Retailer-Consumers Relationship through Everyday Sustainability

2017 ◽  
pp. 312-333
Author(s):  
Elena Candelo ◽  
Cecilia Casalegno ◽  
Chiara Civera
Keyword(s):  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Fast Food ◽  
Food Industry ◽  
Fast Food Industry ◽  
The Past ◽  
Generation Z ◽  
Young Consumers ◽  
Corporate Social

The chapter aims at investigating the effects that the Communication of Corporate Social Responsibility and Sustainability exerts on consumers' perception considering the fast food industry in Italy. the McDonald's case study has been developed through managerial interviews and formal documents analysis in order to report on its strategies for CSR activities implementation and their communication in Italy. Moreover, through surveys conducted in Italy, the case study has been tested on a particular group of young consumers - Generation Z - less influenced by the past McDonald's activity in order to demonstrate how communications of sustainability are better believed and perceived, when a brand has a long tradition of misperceptions.

Enhancing Retailer-Consumers Relationship Through Everyday Sustainability

2019 ◽  
pp. 1186-1208
Author(s):  
Elena Candelo ◽  
Cecilia Casalegno ◽  
Chiara Civera
Keyword(s):  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Fast Food ◽  
Food Industry ◽  
Fast Food Industry ◽  
The Past ◽  
Generation Z ◽  
Young Consumers ◽  
Corporate Social

The chapter aims at investigating the effects that the Communication of Corporate Social Responsibility and Sustainability exerts on consumers' perception considering the fast food industry in Italy. the McDonald's case study has been developed through managerial interviews and formal documents analysis in order to report on its strategies for CSR activities implementation and their communication in Italy. Moreover, through surveys conducted in Italy, the case study has been tested on a particular group of young consumers - Generation Z - less influenced by the past McDonald's activity in order to demonstrate how communications of sustainability are better believed and perceived, when a brand has a long tradition of misperceptions.

scholarly journals Biomimetic Organisations: A Management Model that Learns from Nature

2020 ◽  
Vol 12 (6) ◽  
pp. 2329
Author(s):  
Edita Olaizola ◽  
Rafael Morales-Sánchez ◽  
Marcos Eguiguren Huerta
Keyword(s):  
Social Networks ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Circular Economy ◽  
The Other ◽  
Management Model ◽  
Corporate Management ◽  
Continuous Learning ◽  
The Social ◽  
Corporate Social

Since the end of the last century, different approaches for corporate management have been appearing that try to incorporate the social advances that are being produced and disseminated thanks to the greater capacity of communication available through social networks and other traditional avenues. Among the best known are Corporate Social Responsibility, Sustainability, the Circular Economy, and Collaborative Economics. All of them add value to organisations, and all of them have a common characteristic: they are anthropocentric approaches. Our proposal goes a step further: we need a worldview that is capable of placing organisations in a position of continuous learning looking at nature, because it is the best way to integrate into it as a more ecosystem and thus achieve its flowering respecting the once to all the other subsystems that make up the planet: Organizational Biomimicry. This work compares the anthropocentric vision with the worldview at the same time that it offers a guide of the essential steps so that Organizational Biomimicry is the new model of corporate management.

scholarly journals PENGARUH KESADARAN LINGKUNGAN DAN SHARED VALUE CORPORATE SOCIAL RESPONSIBILITY TERHADAP NIAT BELI ULANG KFC INDONESIA

2021 ◽  
Vol 5 (1) ◽  
pp. 134
Author(s):  
Liskia Maria Kristando ◽  
Tias Andarini Indarwati
Keyword(s):  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Fast Food ◽  
Environmental Awareness ◽  
Shared Value ◽  
Repurchase Intentions ◽  
Sample Width ◽  
Buy Back ◽  
The Mind ◽  
Corporate Social

Permasalahan lingkungan menjadi masalah yang sulit untuk dipecahkan, Indonesia merupakan negara dengan penyumbang sampah plastik di lautan terbesar kedua dunia. Sebagian besar sampah tersebut berasal dari sedotan plastik sekali pakai. Kondisi tersebut menyebabkan masyarakat khawatir sehingga beralih ke produk atau layanan yang perusahaannya bertanggung jawab terhadap lingkungan. KFC merupakan perusahaan restoran cepat saji yang melakukan kegiatan CSR dengan mengadakan gerakan #nostrawmovement. Kegiatan ini bertujuan membangun kesadaran masyarakat terhadap bahaya sampah sedotan plastik sekali pakai. Penelitian ini adalah penelitian kuantitatif dengan desain penelitian kausalitas untuk menentukan pengaruh kesadaran lingkungan dan shared value corporate social responsibility terhadap niat beli ulang KFC (Studi pada KFC Indonesia). Teknik pengambilan sampel pada penelitian ini menggunakan judgmental sampling dengan ukuran sampel 200 responden yang merupakan konsumen KFC. Yaitu, Konsumen KFC yang pernah membeli minimal 2 kali. Hasil penelitian ini menunjukkan tidak ada pengaruh antara kesadaran lingkungan terhadap niat beli ulang KFC dan ada pengaruh signifikan positif antara shared value corporate social responsibility terhadap niat beli ulang KFC. Litter is an endless environmental issue that puzzled the mind, with that being said Indonesia is however still manage to put salt on the wound by contributing as second largest plasticbased garbage producer in the world. Most of those plastic outcast were plastic straw disposable. This situation naturally motivate environmental-caring consumer to turn their back to those of environmentally careless service provider and put their attention only for companies and businesses with a correct manner of responsibility to the environmental impact. Kentucky Fried Chicken (KFC) is a fast food restoran performing a Corporate Social Responsibility (CSR) program called #nostrawmovement to educate the public about the menace of non-reusing plastic straw behavior, thus expected to encourage them to did not use plastic straw anymore.This work present a quantitative study with causality study by design to determine the relationship between environmental awareness alongside shared value corporate Social Responsibility (CSR) to repurchase intentions of KFC (a study of KFC Indonesia). The sampling method that deployed in this work is judgmental sampling with sample width of 200 respondent KFC’s consumer. All the respondents at least buy the KFC’s product twice. The result of this study showed that there is no connection between environmental awareness and buy back willingness of KFC’s product, and also there is a significant positive leverage from Shared Value corporate Social Responsibility (CSR) to repurchase intention of KFC’s product.

Sign in / Sign up

Export Citation Format

Share Document