Role of Mass Media in Promoting Banks Corporative Social Responsibility
Despite the fact that the corporate social responsibility (CSR) is an actively studied area of knowledge and in large quantities takes root into activity of large organizations, the degree of its representation in the mass media is very low. The article gives an assessment of the CSR characteristics in general, in the banking sector, in particular. It presents the characteristics and features of formation stages for the banks CSR in Russia. It examiners the advance of Sberbank in mass media as a socially responsible bank, analyses positive and negative references to Sberbank's CSR in the media monitoring system «Medialogia», specifies the most significant informational occasions, reveals the problems in promoting the concept of Sberbank's CSR through the mass media. The level and quality of disclosing information on Sberbanks social responsibility is insufficient, like the insufficiency of public information awareness of the principles of social responsibility and problems of its implementation. The article emphasizes the complexity of the CSR issues in terms of developing the public interest by means of the mass media.