Creating Cultural Information Documents for Reaching Immigrant Populations
Since its inception the United States of America has been a nation of immigrants. Today 32.5 million foreign-born residents constitute 11.5 percent of the US population (US Census Bureau 2002). According to the USCIS (formerly INS), in 2002 over 1,000,000 immigrants entered the United States of America, the vast majority from non-Western countries and from multitudinous social, economic, cultural, linguistic, and ethnic backgrounds. The diversity represented by the growing number of foreign-born US residents presents a challenge to non-governmental organizations (NGOs) involved in health and social service delivery. When groups or individuals from differing populations interact, they may encounter difficulty in intercultural communication, which can adversely affect service delivery as planned by these NGOs. This paper will focus on how a certain NGO addressed the challenges of service delivery to immigrant populations in the US and how I, as an applied anthropologist, contributed to this effort.