scholarly journals Libraries Assist Disaster Survivors with Information Needs and Refuge but Need to Amplify Their Role and What They Offer

2021 ◽  
Vol 16 (2) ◽  
pp. 158-160
Author(s):  
Samantha J. Kaplan
Keyword(s):  
Hurricane Katrina ◽  
New Orleans ◽  
Information Needs ◽  
Information Science ◽  
Science Research ◽  
Future Research ◽  
Structured Interviews ◽  
Online Questionnaire ◽  
Convenience Sample ◽  
Disaster Survivors

A Review of: Braquet, D. M. (2010). Library experiences of Hurricane Katrina and New Orleans flood survivors. LIBRES: Library and Information Science Research Electronic Journal, 20(1), 1. https://www.libres-ejournal.info/528/ Abstract  Objective – Describe the experiences and library usage of patrons displaced by Hurricane Katrina and the New Orleans Flood. Design – A qualitative study with interview components and a questionnaire with open and closed-end questions Setting – New Orleans, Louisiana and surrounding area Subjects – 314 questionnaire respondents and 30 interview (24 face-to-face and 6 phone) participants with 5 individuals completing both Methods – The study consisted of an online questionnaire with open and closed-end questions occurring concurrently with semi-structured interviews conducted over the phone and in person. Individuals were recruited via convenience sample by flyers at public locales in the New Orleans area and electronic mailing lists, forums, blogs, and news sites that catered to the New Orleans community. Main Results – Disaster survivors use libraries for Internet access, information and technology assistance, mental relief, physical refuge, and also view them as symbols of both loss and hope. Library resources (including the physical spaces) allowed survivors to regain a sense of control by helping patrons access local information and experience pre-disaster pastimes, such as leisure reading. Conclusion – The study provides rich description of how libraries can support people displaced by disaster, however just over half of participants did not consider the library a part of their disaster experience. Future research should examine how libraries and library workers can amplify their impact during disasters and disaster recovery, as well as partner with disaster planning and response professionals. 

scholarly journals Homeless Patrons Utilize the Library for More than Shelter but Public Library Services Are Not Designed with Them in Mind

2020 ◽  
Vol 15 (4) ◽  
pp. 174-175
Author(s):  
Samantha J. Kaplan
Keyword(s):  
Information Seeking ◽  
Information Needs ◽  
Information Science ◽  
Phenomenological Study ◽  
Public Libraries ◽  
Public Library ◽  
Homeless People ◽  
Science Research ◽  
Structured Interviews ◽  
Convenience Sample

A Review of: Dowdell, L., & Liew, C. L. (2019). More than a shelter: Public libraries and the information needs of people experiencing homelessness. Library & Information Science Research, 41(4), 100984. https://doi.org/10.1016/j.lisr.2019.100984 Abstract Objective – The study sought to examine the information seeking behavior of homeless patrons and how public libraries meet the needs of homeless patrons. Design – Qualitative phenomenological study. Setting – Public libraries in New Zealand. Subjects – Four homeless patrons who were current library patrons and seven public library workers (senior managers and two front line workers). Methods – Purposive convenience sample of homeless patrons and library workers to participate in face-to-face, semi-structured interviews. The study utilized Creswell's four-step data analysis spiral to produce a synthesis. Main Results – Homeless patrons utilize public libraries for far more than daytime shelter, patronizing the collections, and accessing services. The participating libraries did not have existing policies, practices, services, or staff designed for the needs and wants of homeless people, however, current offerings largely met the needs of homeless patrons. Conclusion – Homeless people use public libraries much like non-homeless patrons and public libraries could develop specialized offerings for them, though they must take care to do so in a way that does not further marginalize this group. Additional research is needed to understand why some homeless people do not utilize the libraries. 

How useful are smartphones for learning? Perceptions and practices of Library and Information Science students from Hong Kong and Japan

2015 ◽  
Vol 33 (4) ◽  
pp. 545-561 ◽  
Author(s):  
Zvjezdana Dukic ◽  
Dickson K.W. Chiu ◽  
Patrick Lo
Keyword(s):  
Hong Kong ◽  
Information Needs ◽  
Information Science ◽  
Academic Learning ◽  
Library And Information Science ◽  
Theory Approach ◽  
Convenience Sample ◽  
Major Barrier ◽  
Content Type ◽  
Actual Use

Purpose – The purpose of this paper is to provide an overview of higher education students’ experiences in using smartphones for learning purposes, and their perceptions of the suitability of smartphones for learning. Design/methodology/approach – A qualitative research method is applied to data collection and analysis by following the grounded theory approach. Data were gathered by an online focus group involving Library and Information Science (LIS) students from University of Hong Kong and University of Tsukuba (Japan). Findings – LIS students at both universities regularly use smartphones for communication, socializing, entertainment and other daily information needs. The findings show that LIS students commonly use smartphones for learning and consider smartphones to be very useful for their academic work. They use smartphones to access course materials, search library catalog, discuss course assignments with peers, take notes, etc. Although both academic libraries involved offer a variety of services for mobile devices, these services are still not used frequently. A major barrier to using smartphone for academic learning is the smartphone’s small screen. Research limitations/implications – The study relies on a convenience sample, restricted to students from two universities, one from Hong Kong and the other from Japan. Further research on a larger sample is recommended. Originality/value – The study adds to the knowledge of smartphone actual use for learning purposes and provides study participants’ insights on the usefulness of smartphones for learning.

Categorizing Blogs as Information Sources for Libraries and Information Science

2015 ◽  
pp. 4833-4845
Author(s):  
Mark-Shane Scale ◽  
Anabel Quan-Haase
Keyword(s):  
Social Media ◽  
Information Needs ◽  
Information Sources ◽  
Information Science ◽  
Information Source ◽  
Future Research ◽  
Collection Development ◽  
Sources Of Information ◽  
Additional Information ◽  
Source Category

Blogs are important sources of information currently used in the work of professionals, institutions and academics. Nevertheless, traditional information needs and uses research has not yet discussed where blogs fit in the existing typologies of information sources. Blogs and other types of social media have several characteristics that blur the lines of distinction existent between traditional information source categories. This chapter brings this research problem to the fore. Not only do we examine why blogs do not neatly fit into existing information source categories, but we also deliberate the implications for libraries in terms of the need to consider blogs as an information source to be included in collection development. We discuss the opportunities and possibilities for blogs to be integrated into the collection development efforts of academic and public libraries to better serve patrons. In order to accommodate for blogs and other types of social media as information sources, we propose the introduction of an additional information source category. We suggest new avenues of future research that investigate how blogs are being used to meet information needs in various social settings, such as corporations, health care and educational settings (e.g., higher education, and schools). In this chapter, we develop a framework of how blogs may function as information sources to provide libraries with a better understanding of how blogs are integrated into the context of everyday information seeking. By grouping the ways in which people employ blogs to acquire information, we propose that blogs provide information sources along a continuum ranging from non-fiction to fictional information.

The needs of Muslim hotel customers: evidence from Russian guests

2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anna Shnyrkova ◽  
Marina Predvoditeleva
Keyword(s):  
Supply And Demand ◽  
Research Field ◽  
Hospitality Management ◽  
Future Research ◽  
Clear Understanding ◽  
Structured Interviews ◽  
Online Questionnaire ◽  
Content Type ◽  
Business Context ◽  
Hotel Managers

Purpose The purpose of this study is to identify Halal hotel attributes demanded by the Russian Muslim travelers. Following this, the study aims to investigate whether gender and types of travelers influence the demand for Halal hotel attributes. Design/methodology/approach Semi-structured interviews were conducted to localize the list of Halal hotel attributes for the Russian business context. A self-administrated online questionnaire was designed, distributed and collected from 191 Russian Muslim customers, who have stayed at Halal hotels in the past 12 months. Data analysis includes a t-test and analysis of variance. Findings The study revealed a list of Halal attributes demanded by Russian Muslim customers. Also, the findings indicate that the list of the attributes demonstrated the differences in the requested attributes between gender and types of travelers. Research limitations/implications The study came across three main limitations. The first was that the respondents surveyed were leisure tourists. Second, the majority of the respondents have university degrees. Third, the research sample is limited to approximately 200 respondents. This research primarily contributes to tourism and hospitality management, and consumer behavior literature, as this is the first study yielding insights on a new demographic: Russian Muslim tourists. Practical implications The study provides a clear understanding of the Halal hotel attributes demanded by Russian Muslims that can help hotel managers to accommodate the needs of this group while, at the same time, meeting the requirements of guests of different religions. Social implications The study contributes to improving social relationships within the Russian Federation as it improves society’s understanding of the life principles of Muslims. Originality/value This is the first study investigating the demand for Halal attributes by Russian Muslim tourists. By partly covering the empty research field on this topic, the study provides meaningful direction to future research of the Russian hotels’ Halal services from both supply and demand perspectives.

scholarly journals Contemplative Inquiry

2021 ◽  
Author(s):  
Hugh Samson
Keyword(s):  
Information Science ◽  
Ways Of Knowing ◽  
Science Research ◽  
Future Research ◽  
First Person

Contemplative inquiry is an introspective methodology that values first-person perspectives and diverse ways of knowing. This paper introduces contemplative inquiry as a promising methodology for information science research. The methodology is first contextualized within a discussion of research at the crossroads of information and contemplation and then elaborated utilizing examples from the author’s thesis research. Possible contributions of the methodology to information science are subsequently highlighted, as are potential future research applications. It is proposed that adoption of the methodology will offer information science researchers the techniques and tools necessary to explore fundamental questions regarding human contemplative experiences and growth.

Defining Information Worlds for Information Needs and Uses Research: Methodological Issues

2013 ◽  
Author(s):  
Don A. Wicks
Keyword(s):  
Social Network ◽  
Network Theory ◽  
Information Needs ◽  
Information Science ◽  
Science Research ◽  
Social Network Theory ◽  
Methodological Issues ◽  
The World ◽  
The Individual ◽  
The Way

Social network theory has been used in information needs and uses research to help explain the way in which individuals seek and disseminate information. When such theory is employed in information science research, mechanisms to identify the world of the individual or group being studied must be discovered. This paper focuses on method. In it the author discusses the way in which. . .

scholarly journals Wayfinding Research in Library and Information Studies: State of the Field

2017 ◽  
Vol 12 (2) ◽  
pp. 133 ◽  
Author(s):  
Lauren H. Mandel
Keyword(s):  
Empirical Research ◽  
Full Text ◽  
Information Needs ◽  
Information Science ◽  
Spatial Information ◽  
Future Research ◽  
Comprehensive Review ◽  
Library And Information Studies ◽  
Information Studies ◽  
Small Collection

Abstract Objective – Often people enter libraries focused on their primary information needs and haven't considered their need for spatial information to find their way to what they need. This presents unique wayfinding information challenges for libraries. Papers on library wayfinding often include some discussion of the lack of wayfinding research in libraries, but apparently there has been no comprehensive review of the LIS literature on wayfinding. Methods – This paper is a comprehensive review of library wayfinding literature, using the Library, Information Science & Technology Abstracts with Full Text (via EBSCOhost) database to collect the dataset. Results – Findings indicate a small collection of library wayfinding research, primarily focused on academic libraries. Conclusion – Empirical research in this area is limited. Suggestions for future research on library wayfinding, including potential foci for that research, are presented.

Social Vulnerabilities and Hurricane Katrina: An Unnatural Disaster in New Orleans

2006 ◽  
Vol 40 (4) ◽  
pp. 16-26 ◽  
Author(s):  
Shirley Laska ◽  
Betty Hearn Morrow
Keyword(s):  
Hurricane Katrina ◽  
New Orleans ◽  
Social Science Research ◽  
Land Development ◽  
Science Research ◽  
Past Research ◽  
Human Populations ◽  
Resilient Communities ◽  
History Of ◽  
Social Vulnerabilities

Social science research on natural disasters documents how a natural hazard such as a hurricane becomes a disaster through social processes and social structures that place human populations in general, and certain segments in particular, at risk. After a description of Hurricane Katrina and its impact, we describe how patterns of land development, and the economic and political history of New Orleans, set the stage for this disaster. An overview of past research findings on the relationship between citizen vulnerability and poverty, minority status, age and disability, gender and tenancy is followed by evidence of the extent to which each risk factor was present in the pre-Katrina New Orleans population. The authors then cite evidence of how social vulnerability influenced outcomes at various stages of the Hurricane Katrina catastrophe, including mitigation, preparation, evacuation, storm impacts, and recovery. The concluding section discusses how the goal of disaster resilient communities cannot be reached until basic issues of inequality and social justice are addressed.

scholarly journals The information‐related behaviour of emerging artists and designers

2011 ◽  
Vol 67 (1) ◽  
pp. 159-180 ◽  
Author(s):  
Helen Mason ◽  
Lyn Robinson
Keyword(s):  
Information Needs ◽  
Empirical Studies ◽  
Online Questionnaire ◽  
Convenience Sample ◽  
Content Type ◽  
Qualitative And Quantitative ◽  
Information Behaviour ◽  
Career Advice ◽  
Cost Factors ◽  
Practical Implications

PurposeThis paper aims to report an empirical study of the information‐related behaviour of emerging artists and designers. It also aims to add to understanding of the information behaviour of the group both as practising artists (a little understood category of information users), and also as “new practitioners”.Design/methodology/approachA literature analysis is used to guide creation of an online questionnaire, eliciting both qualitative and quantitative data. A total of 78 practising artists participated, all having graduated in the seven years prior to the survey.FindingsThe group have generally the same information practices as more established artists. They place reliance on internet and social networks, while also using traditional printed tools and libraries. Browsing is important, but not a predominant means of accessing information. Inspiration is found from a very diverse and idiosyncratic set of sources, often by serendipitous means. Their status as emergent practitioners means that their information behaviour is governed by cost factors, and by needs for career advice and interaction with peers.Research limitations/implicationsThe study group are a convenience sample, all having access to the internet. No observation or interviews were carried out.Practical implicationsThe results will provide guidance to academic and public librarians serving artist users, and to those providing career advice to them. It will also be valuable to those providing services to “new practitioners” in any field.Originality/valueThis is one of a very few papers reporting empirical studies of the information behaviour of artists, and has the largest sample size of any such study. It is one of a very few papers considering the information needs and behaviour of new practitioners.

Factors affecting earthquake responders’ building damage information needs and use

2021 ◽  
pp. 875529302110302
Author(s):  
Gitanjali Bhattacharjee ◽  
Robert Soden ◽  
Karen Barns ◽  
Sabine Loos ◽  
David Lallemant
Keyword(s):  
Information Sharing ◽  
Information Needs ◽  
Information Use ◽  
Building Damage ◽  
Interview Data ◽  
Structured Interviews ◽  
Online Questionnaire ◽  
Factors Affecting ◽  
Production Sharing ◽  
Post Disaster

After an earthquake, many responding organizations need to understand the scale and distribution of building damage to react effectively. However, their building damage information needs and information use remain poorly understood, limiting the efficacy of information production, sharing, and research. To clarify those needs, we conducted a two-part survey, comprising semi-structured interviews and an online questionnaire, of building damage information users and providers. Based on the interview data and questionnaire responses, we characterize six post-disaster tasks that rely on building damage information by their timing and by the necessary qualities of the information they require. Through inductive analysis of the interview data, we show that responders’ use of building damage information also depends on factors beyond the building damage information itself—namely, trust, impediments to information sharing, their varying understandings of disaster, and their attitudes toward emerging technologies. These factors must be considered in the design of any effort to create and/or disseminate post-disaster building damage information.

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