scholarly journals The Effect of Islamic Culture on Organizational Citizenship Behavior among Nurses of Yazd University of Medical Sciences Hospitals

Author(s):  
Abbasali Dehghani Tafti ◽  
Mohammad Hossein Dehghani ◽  
Fatemeh Pourshariati ◽  
Babak Shiravand

Introduction: The organizational citizenship behavior in hospitals is of great importance since it enhances positive relationships between employees and their involvement in organizational activities. On the other hand, culture is one of the main and major components of the organization, which has a direct effect on promoting the organization's activities. In this regard, rich Islamic culture with its pure concepts has a great role in shaping and refining people's behaviors. The purpose of this study was to investigate the effect of Islamic culture on organizational citizenship behavior among nurses in hospitals of Yazd University of Medical Sciences. Methods: In this cross-sectional study, 264 staff of the selected hospitals affiliated with Yazd University of Medical Sciences was selected using two-stage sampling method. The data collection tool was a valid and reliable questionnaire consisting of three sections: demographic information, a 22-item organizational citizenship behavior questionnaire with 5 dimensions, and the Islamic culture questionnaire, which should be answered using a 5-point Likert scale. Data were analyzed using SPSS 21 and SmartPLS software. Results: Among the dimensions of organizational citizenship behavior, the highest mean and standard deviation were related to conscientiousness dimension (3.10±0.69). The total mean and standard deviation was calculated as 2.99±0.57 for the component of organizational citizenship behavior. The mean and standard deviation of Islamic culture was 2.89±0.53. According to the data analysis algorithm in PLS method, by examining the significant coefficients of t for each path, Islamic culture had significant effect on all components of the organizational citizenship behavior. Conclusion: Considering the impact of Islamic culture on organizational citizenship behavior, various cultural programs such as cultural training courses, cultural seminars, and cultural events are suggested to promote Islamic culture in hospitals

2019 ◽  
Vol 3 (1) ◽  
pp. 70-79
Author(s):  
Ria Chandra Kartika ◽  
M. Risya Rizki

Human resources are an important aspect of organizational success. In the last three years, outpatient visits at RSIA NUN Surabaya decreased by 5.32%. The results of the identification showed that, one of the causes of the decrease in visits was patient dissatisfaction with the service of the officers. The objectives of this research were analyzing Organizational Citizenship Behavior (OCB) based on characteristics of employees in the hospital. This research is analytic descriptive with cross sectional study design. The samples were 34 employees were selected using purposive sampling. Result of this research showed that employees who had organizational citizenship behavior in the fewer categories were employees who had more than 32 years of age (≥ 32 years) with 77.8% presentations. Employees who have Organizational Citizenship Behavior (OCB) with fewer categories are employees who have a work period of less than 2 years with 100% presentation. The conclusion of this study is that employees who are more mature tend to have low OCB. Employees who have a low working period tend to have a low OCB. Therefore, it is important for hospital management to improve relationships between employees through gathering and maximizing employee potential when undergoing training for new employees.


Author(s):  
Rifa'ah Mahmudah ◽  
Andi Indahwaty ◽  
Yahya Thamrin

Nilai budaya diperoleh seseorang dari awal kehidupan yang mempengaruhi perilaku di tempat kerja. Leader Member Exchange yang tinggi telah diketahui dapat memotivasi karyawan sehingga dapat menunjukkan perilaku Organizational Citizenship Behavior yang dipercaya menjadi penyebab meiningkatnya produktifitas di tempat kerja. Penelitian ini bertujuan untuk menganalisis pengaruh leader member exchange terhadap organizational citizenship behavior Perawat Suku Bugis-Makassar di Instalasi Rawat Inap RSUD Labuang Baji. Penelitian ini merupakan penelitian kuantitatif. Rancangan yang digunakan adalah observasional analitik dengan pendekatan cross-sectional study. Sampel sebanyak 98 orang perawat dipilih dengan teknik purposive sampling dengan kriteria suku Bugis-Makassar. Data dianalisis dengan menggunakan uji regresi linear berganda. Hasil penelitian responden dengan karakter Bugis-makassar  yang  erat  dengan nilai budaya siri’ na pacce dengan kriteria sipakatau (kemanusiaan); deceng (baik); asseddingeng (kesatuan) dan marenreng perru (setia) menunjukkan bahwa ada pengaruh signifikan proffesional respect (p<0,05), contribution (p<0,05), dan affect  (p<0,05) terhadap organizational citizenship behavior. Sebaliknya, tidak ada pengaruh loyalty (p>0,05) terhadap organizatioonal citizenship behavior perawat Suku Bugis Makassar


2019 ◽  
Vol 8 (3) ◽  
pp. 24-29
Author(s):  
Seena Nikhil ◽  
J. Arthi

This study attempts to investigate the effect of Perceived Organizational Support (POS) of employees on their Organizational Citizenship Behavior (OCB). It also examines if there are significant differences in the impact of POS on OCB of employees due to demographic factors (age, gender, tenure, designation) of employees. POS indicates the perception of employees regarding the extent to which their organization appreciates their contribution and cares for their well-being (Rhoades & Eisenberger, 2002). OCB refers to employee participation in tasks that are not formally a part of the job description, but are beneficial for the organization as a whole (Organ & Ryan, 1995). In the current business scenario, when employee turnover rate poses a serious threat to businesses, employers increasingly value employee loyalty and dedication. A cross-sectional survey was conducted to obtain the perceptions of 272 employees working in Information Technology Enabled Services (ITeS) Sector, Bangalore, India. The results of the study indicate that POS had a significant impact on Organizational Citizenship Behavior (OCB) of employees. Among the demographic factors, organizational tenure influenced the impact of POS on OCB. This paper has implications for employers and top management who struggle to retain their employees.


2021 ◽  
Vol 9 (3) ◽  
pp. 191-197
Author(s):  
Raden Jaka Sarwadhamana ◽  
Sumarni Sumarni ◽  
Nava Yuliandari

The rapid development of health can be seen from the increasing number of hospitals. The hospital is to be followed by the quality of human resources in supporting high-quality health services. This study aims to determine the relationship between transformational leadership style and organizational citizenship behavior (OCB). The approach used in this research is quantitative analytic approach with cross sectional study. The population and sample in this study were non-civil servant functional nurses in inpatient rooms class II and III at Panembahan Senopati Bantul Hospital with a total of 55 respondents. Then to analyze the data in this study using Kendall-Tau with the help of the SPSS application. The results showed that there was a significan relationship between transformational leadership style and organizational citizenship behavior (OCB), where the correlation coefficient (r) was 0.344 with Sig. 0.009 (p <0.05). The conclusion shows that there is a relationship between transformational leadership style and organizational citizenship behavior (OCB) on nurses in panembahan senopati hospital, Bantul Yogyakarta. 


2019 ◽  
Vol 15 (3) ◽  
pp. 220 ◽  
Author(s):  
Andi Indahwaty Sidin ◽  
Yahya Thamrin ◽  
Rifa’ah Mahmudah

Suku Bugis adalah salah satu suku yang paling banyak tersebar di Indonesia yang dikenal memiliki semangat yang tinggi, gemar berpetualang dan suka merantau.Suku Bugis memiliki nilai budaya yang tinggi yang berdampak terhadap kinerja individu dalam organisasi. Penelitian ini bertujuan untuk menganalisis pengaruh lama bekerja pada tingkat OCB perawat suku Bugis di Instalasi Rawat Inap RSUD Labuang Baji. Penelitian ini merupakan penelitian kuantitatif. Rancangan yang digunakan adalah observasional analitik dengan pendekatan cross-sectional study. Sampel sebanyak 98 orang perawat dipilih dengan teknik purposive sampling dengan kriteria suku Bugis. Data dianalisis dengan menggunakan uji regresi linear. Hasil penelitian menunjukkan bahwa seluruh perawat Suku Bugis Instalasi Rawat Inap RSUD Labuang Baji memiliki tingkat OCB yang tinggi. Hasil Uji rergesi linear antara lama kerja dan OCB menunjukkan tidak ada pengaruh antara lama bekerja dan OCB yaitu nilai p=0,203>0,005. Sehingga disimpulkan bahwa perawat memiliki tingkat OCB yang tinggi walaupun dengan rentang lama kerja yang berbeda hal ini karena perawat suku Bugis merefleksikan nilai budaya siri’ na pesse berupa matinulu (kerja keras), getteng (teguh) dan marenreng perru (setia) pada saat memberikan pelayanan di rumah sakit.


2017 ◽  
Vol 12 (9) ◽  
pp. 173
Author(s):  
Fariba Khoshnammoghadam

The aim of this study was to evaluate the impact of Organizational Citizenship Behavior (OCB) and organizational commitment on market-orientation of the banks (case study: branches of Parsian bank in Tehran). The approach of the study was quantitative descriptive-survey, timely cross-sectional and the purpose was practical. The statistical society of the study were branches of the Parsian bank in Tehran, winter 2016, where based on the reason and nature of inquiry, 60 of the employees were selected as the sample size simple randomly. In addition to the standard library research, the main tool were three questionnaire that their reliability was determined 0.84 by Cronbach's alpha test. To analyze the data, descriptive and inferential statistical methods and software SPSS, version 22, was used. The results showed that OCB and also organizational commitment and its components have a significant positive impact on market-orientation of Parsian Bank.


2014 ◽  
Vol 5 (1) ◽  
pp. 39
Author(s):  
Stefhani Stefhani ◽  
Laksmi Sito Dwi Irvianti

Ford Jakarta Pusat is an authorized automotive dealer company. This study was conducted to determine how much influence of work stress and Organizational Citizenship Behaviour on job satisfaction and the impact on employee retention. There were 50 employees in Ford Jakarta Pusat used as research object. Data were obtained by spreading the questionnaire to the respondents using Cross Sectional Time Horizon. The data have been collected and processed using Path Analysis approach. According to the research result, it shows that work stress and Organizational Citizenship Behaviour have a simultaneous and significant effect on job satisfaction although work stress individually does not have a significant effect on job satisfaction. Then, work stress, Organizational Citizenship Behaviour, and job satisfaction have a simultaneous and significant effect on employee retention although work stress individually does not have a significant effect on employee retention. After trimming process, the result shows that Organizational Citizenship Behaviour and job satisfaction have a simultaneous and significant effect on employee retention. It means that if the company wants to maintain and improve employee retention, it must improve the Organizational Citizenship Behaviour through Job Satisfaction.


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