scholarly journals Job Security and Organizational Citizenship Behaviour in Telecommunication Companies in Port Harcourt

2021 ◽  
Vol 9 (11) ◽  
pp. 2585-2594
Author(s):  
Kingsley I. Amadi ◽  
Jonah Charles Tambari
Keyword(s):  
Sample Size ◽  
Organizational Citizenship ◽  
Rank Order ◽  
Job Security ◽  
Sample Size Determination ◽  
Quality Of Work Life ◽  
Primary Data ◽  
Cross Sectional Survey ◽  
Port Harcourt ◽  
Telecommunication Companies

This study sought to examine the relationship between job security and organizational citizenship behaviour in telecommunication companies in Port Harcourt. The study adopted a cross-sectional survey research design in its investigation of the variables. Primary data was generated through structured questionnaire. The population of the study was 134 employees drawn from 4 telecommunication companies in Port Harcourt. The sample size was 100 determined through the Taro Yamen formula for sample size determination and the simple random technique was used. After data cleaning, only data of 91 respondents were finally used for data analysis. The reliability of the research instrument was achieved using the Cronbach’s Alpha Coefficient. Spearman Rank Order Correlation Coefficient was used to test the hypotheses with the aid of Statistical Package for the Social Sciences. The study findings revealed that there is a significant relationship between job security and organizational citizenship behaviour in telecommunication companies in Port Harcourt. Thus the study concludes that job security significantly relate with organizational citizenship behaviour in telecommunication companies in Port Harcourt. The study recommends that that employees who are hard working with the firms should be identified and rewarded for their hard work.  Components of job security should be factored into telecommunication companies’ job description as it will go a long way in sustaining confidence in the course of discharging their duties. However, this study was able to assess quality of work life and employee turnover and measures by which it can be minimized

scholarly journals LEADER ATTUNEMENT: A PRECURSOR TO EMPLOYEE WORK INVOLVEMENT IN THE DEPOSIT MONEY BANKS, PORT HARCOURT, NIGERIA

2019 ◽  
Vol 4 (1) ◽  
pp. 28
Author(s):  
Victor Uwadibie Chukwuma
Keyword(s):  
Sample Size ◽  
Social Research ◽  
Rank Order ◽  
Sample Size Determination ◽  
Survey Method ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Work Involvement ◽  
Port Harcourt ◽  
Training Programmes

The study examined the relationship between leader attunement and employee work involvement of the deposit money banks in Port Harcourt, Nigeria. To accomplish the purpose of this study a cross sectional survey method for social research was adopted, with a self-administered questionnaire as instruments of data collection. The population of the study was 3,978 employees drawn from the ten deposit money banks in Port Harcourt. A sample size of 381 respondents was calculated using Taro Yamane sample size determination formula. The research instrument was validated through supervisor's vetting and approval, while the reliability of the instrument was achieved by the use of  Crombach's Alpha coefficient with all the items scoring above 0.70. The hypotheses were tested using Spearman's Rank Order Correlation Coefficient and statistical software SPSS. The tests were carried out at a 95% confidence interval and a 0.05 level of significance. The result of the analysis revealed that a positive and significant relationship exist between leader attunement and the employee work involvement of the deposit money banks in Port Harcourt. The study recommends that leader should exhibit attunement skill since there is no better and faster way to build trust than for leader to listen to employee. Consequently. The study posits that management of deposit banks in Port Harcourt should encourage training programmes for leaders. This will enhance their social awareness competence.

scholarly journals PROCEDURAL JUSTICE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR OF DEPOSIT MONEY BANKS IN RIVERS STATE, NIGERIA

2019 ◽  
Vol 4 (1) ◽  
pp. 40
Author(s):  
Vito Baridula ◽  
Dr. John Mark
Keyword(s):  
Procedural Justice ◽  
Organizational Citizenship ◽  
Rank Order ◽  
Primary Data ◽  
Bivariate Analysis ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Workplace Justice ◽  
Rivers State ◽  
The Relationship

Purpose: This study investigated the relationship between procedural justice and organizational citizenship behaviour in Deposit Money Banks in Rivers State. The effects of procedural justice was tested on organizational citizenship behaviour measures such as altruism and sportsmanship.Methodology: The study adopted a cross sectional survey design and data was generated from 193 respondents from the target Deposit Money Banks in Rivers State. As a quantitative study, the primary data collection instrument for the study was the structured questionnaire. The test for the reliability for the instrument was carried out using the Cronbach alpha reliability instrument with a reliability threshold of 0.70. The Analysis comprised of the univariate (single variable assessments) bivariate (test for hypothetical relationships) while the bivariate analysis was carried out using the Spearman’s rank order correlation coefficient at a 0.05 level of significance.Findings: Findings from the study revealed that workplace justice significantly impacts on the measures of OCB (altruism and sportsmanship) and also organizational culture was revealed to also significantly moderate the relationship between workplace justice and organizational citizenship behaviour in Deposit Money Banks in Rivers State. Based on the findings, it was concluded that there is significant relationship between the predictor and the measures of the criterion variables.Contribution to practice and Policy: The study recommended that OCB within an organization could be significantly increased by enhancing organizational fairness, particularly procedural justice. Bank managers should first improve the procedural justice and hence increase overall levels of perceived justice by involving employees in the procedures used in making decisions and allocating rewards

scholarly journals Technological Changes and Organizational Growth in Deposit Money Banks in Rivers State, Nigeria

2021 ◽  
pp. 55-63
Author(s):  
A. E. Bestman ◽  
Gwarah, Patience Nuka
Keyword(s):  
Survey Design ◽  
Rank Order ◽  
Sampling Technique ◽  
Primary Data ◽  
Technological Changes ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Organizational Growth ◽  
Port Harcourt ◽  
Rivers State

This study examined the relationship between technological changes and organizational growth in deposit money banks in Rivers State. The study adopted the cross-sectional survey design to elicit response from staff of the identified deposit money banks in Rivers State. Primary data was collected using self-administered questionnaire. The population of the study comprised all the 16 deposit money banks in Port Harcourt. Using a multi-stage sampling technique, 96 staff were selected as the sample of the study. Since the banks had few permanent staff, convenient and census frame were adopted to determine the number of staff per bank. Thus, using the simple stratified random sampling technique the staff were categorized into three cadres-Top management, IT Personnel and Cashiers/Tellers from which staff were randomly selected from each cadre amounting 6 staff from each bank. The reliability was attained using test-re-test and Cronbach’s Alpha coefficient analysis with all items having a reliability index above 0.70. The Spearman Rank Order Correlation Coefficient (rho) was used in testing the hypotheses. The study revealed that there is a positive significant relationship between technological changes and organizational growth. This implies that the various developments in ICT have positive and significant influence on organizational growth. It, therefore, concluded that organizational growth in deposit money banks can be improved by the application of the various innovations and devices generated in the various stages of technological changes. The study, therefore, more attention be directed towards the use of ICTs in banking operations in deposit money banks in Port Harcourt, Rivers State, since the banking industry serve as a lubricant to the cog of the wheel of the nation’s economy.

scholarly journals Interactional Justice and Organizational Citizenship Behaviour of Academic Staff in Universities in Bayelsa State

2020 ◽  
Vol 5 (4) ◽  
Author(s):  
Tarela Oboro Okpu ◽  
Gift J. Eke
Keyword(s):  
Social Sciences ◽  
Sample Size ◽  
Organizational Citizenship ◽  
Positive Relationship ◽  
Rank Order ◽  
Academic Staff ◽  
Interactional Justice ◽  
Sample Size Determination ◽  
Cross Sectional ◽  
Significant Positive Relationship

This study was carried out to ascertain the effect of Interactional Justice on Organizational Citizenship Behaviour of Academic Staff in Universities in Bayelsa State. Cross Sectional Research design was adopted. A sample size of 294 was obtained from a population of 1,268 workers, using Krejcie and Morgan (1970) Sample size determination table. With the aid of Statistical Package for Social Sciences, the Spearman Rank Order Correlational Coefficient was used to analyse the data. The results obtained showed a significant positive relationship between Interactional Justice and all measures of Organizational Citizenship Behaviour (Altruism, Courtesy, Conscientiousness, Civic Virtue, and Sportsmanship), indicating that workers are very helpful and assist colleagues with problems. It was recommended that management should always be polite and respectful to employees and involve them in decision making because employees perception of equity breeds extra role behaviour.

scholarly journals STAFF DEVELOPMENT STRATEGIES AND ORGANIZATIONAL PERFORMANCE: A STUDY OF NIGERIAN AGIP OIL COMPANY LIMITED, PORTHARCOURT, RIVERS STATE

2021 ◽  
pp. 1-10
Author(s):  
Dom-Nwachukwu ◽  
Ijeoma Hossana ◽  
B. Chima Onuoha
Keyword(s):  
Staff Development ◽  
Organizational Performance ◽  
Rank Order ◽  
Development Strategies ◽  
Sample Size Determination ◽  
Primary Data ◽  
Survey Method ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Independent Variable

This study investigated the relationship between staff development strategies and organizational performance. The independent variable, Staff development had as its dimension, coaching and mentoring, while the dependent variable organizational performance was measured using growth. The study adopted the cross sectional survey method of the quasi experimental research design. The study has a population of 1350 staff of NAOC studied, a sample of 271 from the population was taken using the Krejcie and Morgan sample size determination table. The questionnaire was the main instrument used to gather primary data, the instrument was subject to face and content validity, a pilot study was also carried out to ensure the instrument measures what it sets out to measure. A reliability of the instrument was also done using the Cronbach alpha test. The Spearman’s Rank Order Correlation Coefficient was used to test the hypotheses, while the partial correlation was used to check the effect of the moderating variable on the dependent and independent variable. Our findings revealed a significant relationship between the dimensions of our independent variable staff development strategies given as coaching and mentoring, and the measures of the dependent variable given as growth. It also concluded that coaching and mentoring play significant roles in building effective organizations. The study recommended that organizational practices be streamlined to increase coaching and mentoring by assigning or encouraging leaders to adopt subordinates and assign higher responsibilities aimed at seeing them develop. KEYWORDS: Staff development strategies, organizational performance, mentoring, coaching and organizational growth.

scholarly journals Strategic Thinking and Flexibility of Deposit Money Banks in South-South, Nigeria

2021 ◽  
pp. 35-47
Author(s):  
Adim, Chidiebere Victor ◽  
Mezeh, Akpobolokami Andy ◽  
Unaam, Akaninyene Okon
Keyword(s):  
Survey Design ◽  
Rank Order ◽  
Rapid Change ◽  
Strategic Thinking ◽  
Primary Data ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Port Harcourt ◽  
Level Of Significance ◽  
The Relationship

This study examined the relationship between strategic thinking and flexibility of Deposit Money Banks in South-South, Nigeria. The study adopted a cross-sectional survey design with primary data was generated through self- administered questionnaire. The population for this study was five (5) tier-one banks in South-South, Nigeria. The study however focused mainly on their Regional Offices located in Port Harcourt. Six Regional Managers for each bank were used as the study respondents giving a total of 30 respondents. Census sampling was adopted since the study sample was small. The reliability of the instrument was achieved by the use of the Cronbach Alpha with all the items scoring alpha coefficient above 0.70. The hypotheses were tested using the Spearman Rank Order Correlation Coefficient with the aid of SPSS version 23.0. The tests were carried out at a 95% confidence interval and a 0.05 level of significance. The study findings revealed that there is a significant relationship between strategic thinking and flexibility of Deposit Money Banks in South-South, Nigeria. The study recommends that deposit money banks should build strategic thinking competencies of its managers and employees through such activities such as brainstorming, scenario visualization, repertoire building and dialogue as critical means by which they can respond most effectively to rapid change and achieve sustainable success.

scholarly journals Decision Making Success; The Thrust of Virtual Meetings in the Nigeria Banking Sector

2020 ◽  
pp. 36-46
Author(s):  
Patrick N. Nwinyokpugi ◽  
Amachree Ibim Taribo
Keyword(s):  
Decision Making ◽  
Banking Sector ◽  
Rank Order ◽  
General Purpose ◽  
Senior Managers ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Port Harcourt ◽  
Virtual Meetings ◽  
Rivers State

In view of the numerous challenges associated with contemporary meeting practice in an ever growing technologically driven society, the general purpose of the study was to determine how virtual meetings influence successful decision making process in the Nigeria banking sector. This descriptive research adopted a cross-sectional survey approach in investigating a homogenously characterised section of the sector in Port Harcourt, Rivers State, Nigeria. Eighteen (18) banks were chosen based on the convenience in accessibility and a census of all the senior managers including Information Technology based personnel were drawn for study. Thus, a census population derived was 216. A 5-point Likert Scale structured close-ended questionnaire was designed and adopted for data collection from the targeted respondents. This instrument was further validated for face/content validity and subjected to Croubach’s Alpha reliability test. Data collected were tested and analysed using the Spearman’s Rank Order Correlation Coefficient statistic and presented for clarity using the SPSS. Findings revealed the moderating effect of technology for virtual meetings and decision making success in the industry studied. Also, significant relationships exist between the different dimensions of virtual meetings and measures of decision making success in the banking sector and therefore recommendations were made in support of their adoption.

scholarly journals KNOWLEDGE MANAGEMENT LIFECYCLE AND ORGANISATIONAL DECISION MAKING OF PAINT MANUFACTURING COMPANIES IN RIVERS STATE, NIGERIA

2021 ◽  
pp. 34-55
Author(s):  
Odiri EDEBIRI ◽  
Anthonia BESTMAN
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Rank Order ◽  
Threshold Level ◽  
Primary Data ◽  
Confirmatory Test ◽  
Manufacturing Companies ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Rivers State

This study investigated the influence ofknowledge management lifecycle on organisational decision making of paint manufacturing companies in Rivers State. The study was operationalized with the dimensions of knowledge management lifecycle as knowledge identification, knowledge creation, knowledge storage and knowledge transfer. Organizational decision making was measured by timeliness and cost effectiveness.The target population of this study is all 51 registered paint manufacturing companies in Rivers State. Purposive sampling was used to select a sample of 90 respondents from 30 selected manufacturing companies in Rivers State. The study used cross-sectional survey approach and descriptive research design.The study was guided by five research questions and ten research hypotheses. Questionnaires were the major instrument used in gathering primary data which were analyzed using correlational analyses. The questionnaire used was subjected to face/content validity, this was done to ascertain the validity of the questionnaires to be administered. The scale used for this study had been previously adjudged reliable. However, we also checked by verifying reliability outcomes through confirmatory test of internal consistency on the instrument with our sample using Cronbach alpha at the threshold level 0.7 which is generally accepted by the rule of thumb. Data was analyzed and results presented in tables, mean and standard deviation. And, finally hypotheses were tested using the Spearman Rank Order Correlation Coefficient. The study found that knowledge management lifecycle significantly impact on organisational decision making. The study recommends that in order for paint manufacturing companies in Rivers State to maintain their hedge in this high rivalry economy, they should pay more attention to how knowledge within the organisation are effectively managed as this will facilitate an effective time management and cost optimisation within the organisation.

scholarly journals Inclusive Human Resource Management (IHRM) and Innovative Work Behaviour in Telecommunication Industry in Rivers State

2021 ◽  
pp. 46-54
Author(s):  
Dr. Edwinah, Amah* ◽  
Dr. Joy Adanma Mekuri-Ndimele
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Sample Size ◽  
Human Resource ◽  
Rank Order ◽  
Sample Size Determination ◽  
Telecommunication Industry ◽  
Innovative Work ◽  
Innovative Work Behaviour ◽  
Rivers State

This study examined Inclusive Human Resource Management (IHRM) and Innovative Work Behaviour in Telecommunication Industry in Rivers State. Two hundred employees from the twenty (20) telecommunications services firms were surveyed. Krejcie and Morgan (1970) sample size determination table employed in the study gave a sample size (S) of one hundred and thirty-two (132). Two null hypotheses were established and a total of one hundred and thirty-two (132) copies of the study instrument were distributed, retrieved and analyzed. The Spearman’s Rank order correlation coefficient was employed in the study. The study revealed a significant positive relationship between inclusive human resource management and innovative work behaviour (measured by generating and testing ideas and implementation). As a fall out from the study, it is was concluded that a work ambiance that supports equal opportunities and treatment to all employees is a veritable approach for spurring extra-role behaviors such as the active search, generation, championing and implementation of novel ideas for the growth and success of organization. Thus, it was recommended that telecommunication firms should: Train managers-and hold them accountable—to show that inclusivity is a core competency and identify underrepresented groups’ needs, and give them necessary support and resources.

scholarly journals Knowledge Acquisition and Resource Exploitation of Indigenous Oil and Gas Companies in Niger Delta, Nigeria

2020 ◽  
Vol 5 (1) ◽  
pp. 1 ◽  
Author(s):  
Maclayton Teinb
Keyword(s):  
Knowledge Acquisition ◽  
Sample Size ◽  
Niger Delta ◽  
Oil And Gas ◽  
Sample Size Determination ◽  
Primary Data ◽  
Survey Method ◽  
Resource Exploitation ◽  
Service Companies ◽  
Oil And Gas Companies

This study examined the relationship between knowledge acquisition and resource exploitation of indigenous oil and gas service companies in Niger Delta, Nigeria. Primary data was generated through structured questionnaire. The methodology used was quantitative and a cross-sectional survey method was adopted in the investigation of the study variables. The population of this study consisted of 332 (Three Hundred and Thirty Two) staff members of 26 highly functional/ active operational indigenous oil and gas service companies operating in the Niger Delta region of Nigeria. A sample size of 181 was determined using Taro Yamen sample size determination formula. The reliability of the instrument was achieved by the use of the Cronbach Alpha coefficient with all the items scoring above 0.70. The hypotheses were tested using the Spearman’s Rank Order Correlation Coefficient with the aid of the Statistical Package for the Social Sciences version 22.0. The findings of the study revealed that there is a significant relationship between knowledge acquisition and resource exploitation of indigenous oil and gas service companies in Niger Delta, Nigeria.  The study recommends that indigenous oil and gas companies should foster relationships with critical stakeholders such as customers and suppliers and develop networks that may bring valuable information to the company, and opportunities to get new ideas from external parties should never be neglected. The managerial implications follow that if a firm enjoys a broad and connected client network it can facilitate the emergence of ambidexterity by stimulating higher levels of trust internally. However, if this firm is heavily dependent on teams to develop ambidextrous abilities in a self-managing and contextual fashion, trust may prove to be detrimental.

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