A Study on the Technology Acceptance Model Using the Service Quality of Travel Reservation Application.

2019 ◽  
Vol 23 (2) ◽  
pp. 173-192
Author(s):  
Saehoon Lee ◽  
◽  
Jungnam Moon
Keyword(s):  
Service Quality ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Acceptance Model

ANALISIS KEPERCAYAAN MERK APLIKASI GOJEK DARI PERSPEKTIF MAHASISWA MENGGUNAKAN METODE MTAM

2020 ◽  
Vol 25 (3) ◽  
pp. 175-186
Author(s):  
Tissa Maharani ◽  
Ardiprawiro
Keyword(s):  
Service Quality ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Brand Image ◽  
Ease Of Use ◽  
Brand Trust ◽  
Perceived Ease Of Use ◽  
Acceptance Model

Sistem informasi adalah salah satu bentuk teknologi informasi yang terintegrasi ke berbagai bidang yang menyangkut hidup orang banyak, misalnya bidang jasa transportasi. Aplikasi Gojek merupakan salah satu sistem informasi yang bergerak dalam bidang jasa transportasi. Penelitian ini mencoba menganalisis apakah kemudahan dalam penggunaan sistem informasi aplikasi Gojek berpengaruh terhadap kepercayaan merk Gojek dari perspektif mahasiswa sebagai pengguna. Metode yang digunakan adalah Modified Technology Acceptance Model (MTAM), dengan menggunakan Perceived Ease Of Use (PEOU) dari TAM, dan Service Quality, Brand Image serta Brand Trust sebagai modifikasi. Penelitian ini menggunakan kuesioner yang disebarkan dikalangan mahasiswa pengguna aplikasi GoJek. Pengolahan data kuesioner 92 responden dilakukan menggunakan metode analisis regresi linear berganda.Hasil penelitian menunjukkan bahwa variabel independen (perceived ease of use, service quality, brand image) secara simultan berpengaruh signifikan positif terhadap variabel dependen (brand trust), sebesar 52,3%. Sementara secara parsial, variabel independen service quality dan brand image berpengaruh signifikan terhadap variabel dependen brand trust, sedangkan variabel independen perceived ease of use tidak berpengaruh signifikan terhadap variabel dependen (brand trust). Sehingga dapat disimpulkan bahwa, kemudahan dalam penggunaan sistem informasi aplikasi Gojek tidak terlalu mempengaruhi kepercayaan mahasiswa terhadap merk

The Actual Use of Social Media in Indonesia

2021 ◽  
pp. 640-663
Author(s):  
Sevenpri Candra ◽  
Steffani Steffani ◽  
Klaudiya Klaudiya ◽  
Iva Sutiana
Keyword(s):  
Quality Of Life ◽  
Social Media ◽  
Technology Acceptance ◽  
Social Exchange ◽  
Technology Acceptance Model ◽  
Privacy Concern ◽  
Actual Use ◽  
Use Of Social Media ◽  
Acceptance Model

In Indonesia, the use of social media has been increased. Many factors are related to support the use of social media. This research aims to prove the affects between quality of life, social exchange, and technology acceptance model, which is based on previous research by adding privacy concern as moderating variable. This research conducted by distributing online questionnaires to the citizen that using social media in Indonesia. This research used Structural Equation Modeling as analysis method with software WarpPLS 5.0 as statistic tools. Data were collected from online questionnaires and the total of sample are 440 respondents. The result for this research shows that quality of life affects social exchange, which also affects to technology acceptance model and results to actual use of social media while the variable of privacy concern doesn't prove as moderating variable. As the result of the study, researchers suggest to the organizations that provide social media to pay attention to quality of life that will motivate someone to using social media.

scholarly journals Acceptability and Barriers to Use of the ASMAN Provider-Facing Electronic Platform for Peripartum Care in Public Facilities in Madhya Pradesh and Rajasthan, India: A Qualitative Study Using the Technology Acceptance Model-3

2020 ◽  
Vol 17 (22) ◽  
pp. 8333
Author(s):  
Gulnoza Usmanova ◽  
Ashley Gresh ◽  
Megan A. Cohen ◽  
Young-Mi Kim ◽  
Ashish Srivastava ◽  
...  
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Clinical Decision ◽  
Madhya Pradesh ◽  
Middle Income ◽  
Record Keeping ◽  
The Government ◽  
Acceptance Model ◽  
Long Term Impact

The evolving field of mobile health (mHealth) is revolutionizing collection, management, and quality of clinical data in health systems. Particularly in low- and middle-income countries (LMICs), mHealth approaches for clinical decision support and record-keeping offer numerous potential advantages over paper records and in-person training and supervision. We conducted a content analysis of qualitative in-depth interviews using the Technology Acceptance Model 3 (TAM-3) to explore perspectives of providers and health managers in Madhya Pradesh and Rajasthan, India who were using the ASMAN (Alliance for Saving Mothers and Newborns) platform, a package of mHealth technologies to support management during the peripartum period. Respondents uniformly found ASMAN easy to use and felt it improved quality of care, reduced referral rates, ensured timely referral when needed, and aided reporting requirements. The TAM-3 model captured many determinants of reported respondent use behavior, including shifting workflow and job performance. However, some barriers to ASMAN digital platform use were structural and reported more often in facilities where ASMAN use was less consistent; these affect long-term impact, sustainability, and scalability of ASMAN and similar mHealth interventions. The transitioning of the program to the government, ensuring availability of dedicated funds, human resource support, and training and integration with government health information systems will ensure the sustainability of ASMAN.

Determinants of E-Payment Systems Success

2012 ◽  
Vol 4 (3) ◽  
pp. 15-38 ◽  
Author(s):  
Adeyinka Tella
Keyword(s):  
Service Quality ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Payment System ◽  
Ease Of Use ◽  
Future Research ◽  
Perceived Benefits ◽  
Actual Use ◽  
System Success ◽  
Acceptance Model

The success of an information system (IS) depends on the users’ satisfaction with the system. In this study, the Technology Acceptance Model by Davies (1989) was extended. The paper synthesized the technology acceptance model (TAM) to explain and predict the success of e-payment system using users’ satisfaction as dependent variable. The hypothesized model was validated empirically using a sample data collected from of a modified e-payment questionnaire. A total of 74 teaching and non teaching academic staff selected from the Faculty of Communication and Information Sciences, University of Ilorin, Nigeria constituted the sample for the study. The results revealed correlation among perceived benefits, perceive enjoyment, speed; service quality, perceive ease of use and actual use and e-payment success. Moreover, all the seven e-payment predictive factors together made 69% of e-payment system success. Similarly perceived benefits, perceive enjoyment, speed; service quality, perceive ease of use and actual use are good predictors of e-payment system success. One of the implications pointed out by the study is that the measures for the construct of e-payment system success used are self-reported. In the light of this, future research should develop more objective and accurate measures for determining e-payment system success.

scholarly journals ANALISIS PENERIMAAN SISTEM UJIAN ONLINE BERBAYAR DENGAN MENGGUNAKAN METODE TECHNOLOGY ACCEPTANCE MODEL (TAM) DAN WEBQUAL

2019 ◽  
Vol 1 (1) ◽  
pp. 61-72
Author(s):  
Eko Setiawan ◽  
Darius Antoni ◽  
Ahmad Haidar Mirza
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Behavioral Intention ◽  
Information Quality ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Acceptance Model ◽  
Behavioral Intention To Use

Technology Acceptance Model (TAM) dan Webqual merupakan teori penerimaan  teknologi yang digunakan dalam penelitian ini. Terdapat lima konstruk yang  digunakan dan merupakan gabungan dari konstruk-konstruk asli yang terdapat dalam TAM dan Webqual. Kelima konstruk tersebut adalah kemudahan pengguna persepsi (perceived ease of use / PEOU), kegunaan persepsi (perceived  usefulness / PU), kualitas interaksi layanan  (Service Interaction Quality of Website/ Web-SQ), kualitas informasi (Information Quality of Website/ Web-IQ), dan minat perilaku menggunakan teknologi (behavioral intention to use / BIUS). Model gabungan ini selanjutnya digunakan untuk meneliti sistem ujian online berbayar dengan studi kasus qualitiva.id. Penelitian ini selanjutnya akan menjelaskan tentang penerimaan sistem ujian online berbayar  pada pelajar, mahasiswa dan masyarakat umum. Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian eksplanatori dengan teknik analisis data menggunakan pendekatan PLS. Data diperoleh dari responden yang merupakan siswa LKP PalComTech Palembang dengan menyebarkan kuesioner tertutup. Terdapat 142 sampel penelitian yang dianalisis menggunakan metode PLS dengan software smartPLS. Berdasarkan hasil analisis data diperoleh hasil sebagai berikut: (1) Konstruk PEOU mempengaruhi konstruk AT; (2) Konstruk PU mempengaruhi konstruk AT; (3) Konstruk AT pengaruh terhadap konstruk BIUS; (4) Konstruk Web-SQ  tidak memiliki  pengaruh  terhadap  konstruk BIUS;  (5)  Konstruk Web-IQ mempengaruhi konstruk BIUS; dan (6) Konstruk BIUS tidak memiliki pengaruh terhadap konstruk BV;. Selain itu koefisien variabel laten PU terhadap AT memiliki nilai paling besar diantara nilai koefisien variabel laten pada model hubungan antar konstruk lainnya

scholarly journals Using a Technology Acceptance Model to Investigate Academic Acceptance of the Internet

2006 ◽  
Vol 1 (2) ◽  
Author(s):  
Napaporn Kripanont
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Working Life ◽  
The Internet ◽  
Quality Of Working Life ◽  
The Future ◽  
Use Of The Internet ◽  
Acceptance Model ◽  
The U.S

Information Technology has long been a well-known research area, but this changed considerably when the Internet became prominent just over a decade ago. Many researchers have studied and proposed theories and models of Technology Acceptance in order to predict and explain user behaviour with technology to account for rapid change in both technologies themselves and their environments. Each theory or model has been proposed with different sets of determinants and moderators. More importantly, most of the research has been conducted in the U.S. Therefore, it is questioned whether the technology acceptance models and theories that have been developed, modified, and extended in the U.S. can be used in other regions such as South East Asia and more specifically in Thailand. It is questioned whether there might be other determinants and moderators that also play important roles in this specific environment. This research study has seven objectives, of which five have already been achieved. From the findings, despite the fact that academics hardly used the Internet (used a few times a month) for teaching in class and providing a personal Web-Base for facilitating teaching, they intended to use it more (a few times a week) in the future. On the contrary, at the time of the survey, they used the Internet rather often (five to six times a week) for enhancing teaching knowledge, searching information for their research, personal tasks, enhancing personal knowledge, and using email for personal contact. Significantly, no matter how often they currently used the Internet, they all intended to use the Internet more often in all type of tasks in the future. With respect to motivation to make full use of the Internet in their work, they not only ‘quite agree’ that if good facilities were available to support usage (e.g. good computer hardware and software, good communication network etc.) this would motivate them, but they also thought that their strong intentions for providing student contacts, the university’ policy to be Research Oriented and become an e-University in the future, also play an important role in motivating them to make full use of the Internet in their work. On the contrary, the availability of technicians and Internet training motivated them less. They also thought that using the Internet helped improve their professional practice (such as teaching in class, preparing teaching materials, research, and administrative tasks), and helped improve personal developments (such as improving their academic and personal knowledge) and helped improve their quality of working life (such as saving their expense e.g. searching Information from e-Journal and Websites and using email in communication with others). Nevertheless, in respect of improving quality of working life and helping them have more time for leisure and creative thinking, they simply ‘slightly agreed’. With these findings, it is interesting to investigate deeply about academics ’behaviour and intention. Five core constructs (determinants) were examined including perceived usefulness, perceived ease of use, social influence, self-efficacy, and facilitating conditions together with moderators such as gender, age, experience, and some cultural aspects of whether these constructs influenced academic’s behaviour. Survey research methodology (questionnaire and semi-structured interviews) were used to collect primary data from Business Schools in Thailand, and the survey yielded 455 usable questionnaires. Structural Equation Modelling with AMOS is also being used to analyse data and is expected to provide evidence to generate the Technology Acceptance Model that is both substantively meaningful and statistically well-fitting(Byrne 2001, 2006) . By generating the Technology Acceptance Model in accordance with the main research objectives, it is expected that the generated research model will have the power to explain/predict Internet acceptance and usage behaviour. A thorough understanding of the model may help practitioners to analyse the reasons for resistance toward the technology and would also help to take efficient measures to improve user acceptance and usage of the technology (Davis, 1989).

Analysis of Internet Banking Using Technology Acceptance Model by Experience as Variable Moderation

2014 ◽  
Vol 2 (3) ◽  
pp. 11-18
Author(s):  
Ana Mardiana ◽  
Muchriana Muchran ◽  
Grace T. Pontoh
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Sampling Technique ◽  
Internet Banking ◽  
External Variable ◽  
Service Support ◽  
Internet Connection ◽  
Keywords Internet ◽  
Acceptance Model

Objective - This studyaimed toanalyzethe variablesTAMby addingservice awarenessasexternal variablesandexperienceas a moderating variable. In analyzing thestudy subjectsusedempirical testing. Methodology/Technique - Dataobtained bydistributing questionnaires tointernet banking users. Selection ofthe sampleusingsimple random sampling technique. Hypothesis testingmethodsPartial LeastSquare Findings - The awareness of service support the perceivedease of useandperceived usefulness. Perceivedease of usesupports theperceived usefulness. Perceivedease of usehas no support onintention to use. Perceivedusefulnesshas no support onintention to use. Perceivedease of usesupportstheintention to usetheexperienceas avariablemoderating.Perceivedusefulnesshas no supporton theintention to usetheexperienceas avariablemoderating. Novelty - This research refers toresearch Al Somali(2008) and Mahardika(2010) which examines Awareness of service, Security, Quality of internet connection as an external variable. The variablesthat use isawarenessof servicedue tothe different resultsofthe two researchers. This study alsoaddsvariablemoderationis experience. Experienceis usedforInternet Bankingcan be different dependingon the experiencethey have. Type of Paper - empirical. Keywords: Internet Banking, Technology Acceptance Model, Awareness of Service, Experience

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