Employee Satisfaction on Welfare Measure and Relationship Management in Pump Manufacturing Companies in Tamil Nadu

2020 ◽  
Vol VII (1) ◽  
pp. 139
Author(s):  
R.V. Deeba Sanjana ◽  
V. Ramanujam
Keyword(s):  
Employee Satisfaction ◽  
Tamil Nadu ◽  
Relationship Management ◽  
Manufacturing Companies ◽  
Welfare Measure

scholarly journals Priorities of Self-Actualization among the Academic Leaders of Tamil Nadu Universities with Reference to Demographic Profile

2020 ◽  
Vol 9 (2) ◽  
pp. 1-10
Author(s):  
R. Gopinath
Keyword(s):  
Organizational Behavior ◽  
Employee Satisfaction ◽  
Tamil Nadu ◽  
Sampling Technique ◽  
Positive Influence ◽  
Academic Leaders ◽  
Descriptive Research ◽  
Self Actualization ◽  
And Performance ◽  
Better Than

Self-actualization is realizing your inherent potential, in recent days the importance of this concept is gaining attention among the researchers. Self -actualization has its own impact on the organizational behavior of employees and the behavior of self- actualized is proven better than those who are not self-actualized. Already several researches have done to find the prominence of self-actualization on employee satisfaction and performance, but the research is limited in the area of academicians. This paper is attempted to find the demographic priorities of academicians of Tamil Nadu universities on self- actualization. Descriptive research design was followed in this study. To support the objective the researcher collected 178 samples by using purposive stratified random sampling technique. With the help of ANOVA, and Independent sample t test were used to find the results. The researcher found the demographic factors has significant and positive influence in determining the self- actualization level of academic leaders of Tamil Nadu universities.

Employee onboarding and satisfaction in US manufacturing companies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Michael Kirchner ◽  
Faith Stull
Keyword(s):  
Employee Satisfaction ◽  
Design Methodology ◽  
Middle Management ◽  
Performance Evaluations ◽  
Manufacturing Companies ◽  
Structured Interviews ◽  
Contributing Factors ◽  
Content Type ◽  
New Employees ◽  
And Performance

Purpose The purpose of this study was to identify primary issues related to employee onboarding and satisfaction in US-based manufacturing companies. Design/methodology/approach In total, 19 focus groups using semi-structured interviews with senior management, middle management, tenured employees and new employees were conducted with personnel from five manufacturing companies located in the Midwest USA. Onboarding procedures, training manuals, employee satisfaction surveys and performance evaluations were subsequently reviewed. Findings Insufficient onboarding, poor communication and a perceived lack of support were reported as satisfaction concerns by manufacturing employees. In addition, management had vastly differing perspectives regarding the work environment when responses were contrasted with those from new or tenured employees. Originality/value This paper reveals contributing factors that influence satisfaction early and throughout an employee’s tenure with small- to medium-sized US manufacturing companies.

scholarly journals INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT ON PERFORMANCE OF MANUFACTURING FIRMS IN KENYA

2021 ◽  
Vol 6 (1) ◽  
pp. 14-28
Author(s):  
Fatuma Rajab ◽  
Patrick Ngugi ◽  
David Kiarie
Keyword(s):  
Performance Management ◽  
Social Exchange ◽  
Customer Relationship Management ◽  
Lead Time ◽  
Relationship Management ◽  
Manufacturing Firms ◽  
Customer Relationship ◽  
Unique Contribution ◽  
Manufacturing Companies ◽  
Equal Chance

Purpose: The study sought to determine the influence of customer relationship management on performance of manufacturing firms in Kenya. Methodology: This study employed descriptive research design. The targeted population of this study was comprised of 499 manufacturing companies which are all located in Nairobi and its environs. In order to come up with a representative sample, stratified random sampling method was used since the population is heterogeneous. The stratified technique ensured that each sector in the target population has an equal chance of being selected. There were 217 respondents sampled from the 499 manufacturing firms out of 217,180 respondents returned the questionnaires for analysis. The study adopted a descriptive survey design. Data was collected using self-administered questionnaires which were tested for validity and reliability using 10% of the total sample respondents. Quantitative data was analyzed using both descriptive and inferential statistics and with the help of SPSS version 23 while qualitative data was analyzed descriptively. Linear and multiple regression models were used to show the relationship between the dependent variable and the independent variables. The information was presented using tables, charts, frequencies, percentages and graphs. Findings: The study established that there exists a positive influence of customer relations management on performance management of manufacturing firms in Kenya at 5% level of significant (β=0.595, P<0.05). This indicates that as customer relationship management increases to certain level then performance of manufacturing firms in Kenya also increases significantly and vice-versa Unique contribution to theory, practice and policy: The study recommends that the government of Kenya should create awareness of their policies through training of the key stakeholders for this organization. Customer relationship management requires to improve on quality production and lead time, manufacturing firms must also improve their customer relationship management. Since the quality of the products has not significantly improved for the last 5 years, more strategies must be put in place to incorporate technology which will aid to improve the quality and also maintain required lead time in these organizations. The study was guided by Social Exchange Theory which was beneficial in explaining the influence of customer relationship management and performance of manufacturing firms.

Satisfaction Study within High-Tech Manufacturing Companies - Examining a Taiwan Solar Power Company

2014 ◽  
Vol 1073-1076 ◽  
pp. 1533-1537
Author(s):  
Chih Yao Huang ◽  
Sang Bing Tsai
Keyword(s):  
Performance Analysis ◽  
Employee Satisfaction ◽  
Solar Power ◽  
High Tech ◽  
Manufacturing Companies ◽  
Analysis Method ◽  
High Tech Industry ◽  
Power Company ◽  
The Face ◽  
Knowledge Intensive

The High-tech industry is a capital, technology, and knowledge-intensive industry. In the face of ever increasing market competitions and risks, companies must rely on innovation to attain leading technology in order to survive, grow, and maintain leading market positions. Companies that want to achieve perpetual existence need to rely on their employees’ ability to innovate. This study utilizes the Importance-Performance Analysis method to analyze and evaluate solar power company employee satisfaction. The results can be used as an improvement basis for the case company.

scholarly journals A Model of Electronic Customer Relationship Management System Adoption In Telecommunication Companies

2020 ◽  
Vol 9 (35) ◽  
pp. 61-73
Author(s):  
Elham Abdulwahab Anaam ◽  
Khairul Azmi Abu Bakar ◽  
Nurhizam Safie Mohd Satar
Keyword(s):  
Customer Relationship Management ◽  
Employee Satisfaction ◽  
Relationship Management ◽  
Organizational Factors ◽  
The Body ◽  
Perceived Usefulness ◽  
Customer Relationship ◽  
Future Research ◽  
Individual Factors ◽  
Telecommunication Companies

Employee satisfaction is key to electronic–customer relationship management (E-CRM) systems in telecommunication companies. The purpose of this study is to investigate the direct and indirect effect of technological factors, individual factors, and organizational factors on employees' level of satisfaction. For this study, data was collected from 300 employees' workings in Malaysian telecommunication companies; and the data was analyzed using PLS-SEM. The findings revealed that technological, organizational, and individual factors are positively and significantly related to satisfaction and perceived usefulness. The results also supported the direct and positive relationship between perceived usefulness between employees' job satisfaction. The study has contributed to the body of literature by exploring the implications of various significant factors in terms of employee satisfaction. Besides, the management of the telecommunication companies may benefit from this study by adopting strategies that not only employee satisfaction but may also enhance the companies' performance. The limitations and the direction for future research are discussed in the end.

scholarly journals Digitalization as an enabler of business model dynamics

2020 ◽  
Author(s):  
Mariana Tesařová ◽  
Aleš Krmela ◽  
Iveta Šimberová
Keyword(s):  
Business Model ◽  
Customer Relationship Management ◽  
Management System ◽  
Research Question ◽  
Dynamic Change ◽  
Relationship Management ◽  
Customer Relationship ◽  
Manufacturing Companies ◽  
Focal Company ◽  
The Impact

The purpose of the article is to answer a research question related to the extent of the impact of digitalization on a business model (BM) of a focal company. An original primary, qualitative research has been conducted. It draws on multiple, in-depth case studies on a globally active B2B incumbent manufacturing companies that recently implemented a digital platform-based customer relationship management system. The data were gathered through participative observation and semi-structured interviews with system users and project leaders. The contribution of the research is in linking the business model dynamic change with a customer relationship management system (CRMS). It identifies the element HOW – value creation – as the mainly affected element of BM of the focal company.

Sign in / Sign up

Export Citation Format

Share Document