scholarly journals Perspektif lmplementasi Total Quality Management (TQM) Pada lnstitusi Pendidikan Tinggi

2018 ◽  
Vol 4 (1) ◽  
pp. 73-93
Author(s):  
Slamet Slamet
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Total Quality Management ◽  
Human Resource ◽  
Process Improvement ◽  
Free Market ◽  
Education Institution ◽  
Total Quality ◽  
Student Society

Change of environment having the character of turbulen, bringing impact to institution management, not escape education, hence expected have to can alter orientation having the character of proaktif as influence of change of world recognized with globalization. Institution higher education represent mediator between society as society and input as service user or higher education. Therefore higher education have to pay attention importance of society as according to outcome with requirement of student, society and pay attention the quality of education with Total Quality Management (TQM) approach which during the time used many in the world of business. Reason of ht base is that education institution output will compete in labor market at free market which have been started 2003 year the, where society we will come in contact with world cleft people. Therefore require to be drawn up by human resource to anticipate the emulation, passing going concern process (improvement continous). TQM approach represent approach for the management to build a system which focusing to one who aim to to increase the quality of product (yealded jasa) on an on going basis to reach satisfaction of society. This system work by horizontal entangling all human resource, from top to bottom, extend from upstream to downstream, incluiding input link and of output and also customer.

scholarly journals Applying Total Quality Management Tools Using QFD at Higher Education Institutions in Gulf Area (Case Study: ALHOSN University)

2016 ◽  
Vol 4 (2) ◽  
pp. 87 ◽  
Author(s):  
Adnan Al-Bashir
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Total Quality Management ◽  
Quality Function Deployment ◽  
Higher Education Institutions ◽  
Education Institution ◽  
Total Quality ◽  
Management Tools ◽  
Potential Improvement

<p>Human power’s quality plays the key role in the growth and development of societies where the quality of human powers can be enriched with the high quality education provided by the higher education institutions. The higher education institutions are hereby an important sector of any society since it defines the overall quality of human lives. This research will investigate the application of Total Quality Management (TQM) tools at the higher education institutions; specifically at ALHOSN University. In this study five tools were implemented at ALHOSN University’s engineering college including: Quality Function Deployment, Affinity Diagrams, Tree Diagrams, Pareto Charts, and Fishbone Diagrams. The research will reveal that the implementation of TQM tools has a great benefit for higher education institutions where they have uncovered many area of potential improvement as well as the main causes of some of the problems the Faculty of Engineering is facing. Also, it will show that the implementation of TQM tools on higher education institution systems will enhance the performance of such institutions.</p>

scholarly journals Academic Staff Perceptions toward Implementing Total Quality Management Principles

2016 ◽  
Vol 6 (3) ◽  
pp. 149
Author(s):  
Naail Mohammed Kamil ◽  
Loutfi Boulahlib ◽  
Mohammed Borhandden Musa ◽  
Shafeeq Hussain Vazathodi Al-Hudawi
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Total Quality Management ◽  
Employee Engagement ◽  
Academic Staff ◽  
Education Institution ◽  
Subjective Norms ◽  
Total Quality ◽  
Higher Education Institution ◽  
Academic Degree

Purpose-This study examines the attitude of academic staff in one higher education institution in Malaysia towards the implementation of total quality management principles, and how that affects the intention to implement total quality management in the university. It also highlights the impacts of several demographic variables on the implementation of total quality management in the university.Design/methodology/approach-The study used survey data drawn from 149 academic staff selected using stratified random sampling techniques. Regression analysis was used to analyse data.Finding-The findings demonstrate there is a positive significant correlation between attitude toward TQM implementation (customers and stakeholders, employee engagement and teamwork, continuous improvements and total degree of attitude) and the intention to practice TQM among sampled institution faculties.Concerning the correlation between the subjective norms and intention, the analysis manifests that there is no significant correlation between the subjective norms of TQM and the intention to practice TQM principles among institutional staff.Furthermore, the study also found that there are no significant differences in the attitude towards implementation of total quality managementprinciples due to the variables of gender, nationality, marital status, work experiences, the faculty and job positions with the exception of academic degree, where significant differences are shown.Value/originality-Since the study reports the understanding of academic staff of a higher education institution toward the implementation of total quality management principles, top management in the tertiary sector may find the findings and conclusions useful when planning for the implementation of total quality management principles.

scholarly journals Implementation of Total Quality Management (TQM) in the Implementation of Education Quality Control in Information Engineering Study Program

2021 ◽  
Vol 9 (1) ◽  
pp. 188-196
Author(s):  
Dian Rosinawati ◽  
Ifah Khadijah ◽  
Waska Warta
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Total Quality Management ◽  
Quality Standards ◽  
Quality Education ◽  
Education Quality ◽  
Total Quality ◽  
Study Program ◽  
Education Management

The main key to quality education management is how to carry out good and quality education to give birth to a generation of people who have potential, abilities, talents that grow and develop in all areas of life so that they are able to compete globally. For the implementation of quality education (quality), quality organizational management is also needed, one of which is by implementing Total Quality Management. Efforts to standardize quality and guarantee the implementation of higher education must meet quality standards in an effort to maintain and improve the quality of education nationally. In general, the definition of quality assurance in higher education is: The process of establishing and fulfilling education quality standards consistently and continuously so that customers get satisfaction. The process to ensure that the quality of graduates is in accordance with the specified/promised competencies so that quality can be consistently maintained and continuously improved.

scholarly journals PERSPEKTIF IMPLEMENTASI TOTAL QUALITY MANAGEMENT (TQM) PADA INSTITUSI PENDIDIKAN TINGGI

2008 ◽  
Vol 8 (2) ◽  
pp. 161
Author(s):  
Slamet Slamet
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
Management Style ◽  
Social Needs ◽  
Total Quality ◽  
The Social ◽  
Traditional Organization

<p>In realizing the social demand in this turbulent environment and fulfilling the social needs of higher education, the management should consider the quality of education. Therefore, this study intends to adopt the theory of Total Quality Management (TQM), which has been developed and only understood by the managers of business institutions, to be applied in higher education institutions that are responsible for improving the quality of human resources. Although the TQM concept in higher education is still in controversy, this study is expected to give contribution to the creative thought. The realization of total quality, indeed, is easier to discuss than to implement. The implementation of TQM is interesting and binding as well because it insists fundamental change and reform of the culture of traditional organization. Besides, it also insists commitment and totality that must be realized seriously. Human resources as the vital components in higher education must be paid attention and treatment as insisted by TQM requirements, that is, cross-functional cooperation, empowerment and involvement of all staffs, participative management style, availability of effective media of communication and others.</p><p> </p><p>Dalam mewujudkan permintaan sosial di lingkungan yang penuh gejolak ini dan memenuhi kebutuhan sosial pendidikan tinggi, manajemen harus memperhatikan kualitas pendidikan. Oleh karena itu, penelitian ini bertujuan untuk mengadopsi teori Total Quality Management (TQM), yang telah dikembangkan dan hanya dipahami oleh para pengelola lembaga bisnis, untuk diterapkan di institusi pendidikan tinggi yang bertanggung jawab atas peningkatan kualitas sumber daya manusia. Meski konsep TQM di perguruan tinggi masih dalam kontroversi, penelitian ini diharapkan dapat memberikan kontribusi terhadap pemikiran kreatif. Realisasi kualitas total memang lebih mudah dibahas daripada diimplementasikan. Implementasi TQM juga menarik dan mengikat karena ini menegaskan perubahan mendasar dan reformasi budaya organisasi tradisional. Selain itu, ia juga menegaskan komitmen dan totalitas yang harus diwujudkan dengan serius. Sumber daya manusia sebagai komponen vital dalam pendidikan tinggi harus diperhatikan dan diperlakukan sesuai dengan persyaratan TQM, yaitu kerjasama lintas fungsi, pemberdayaan dan keterlibatan semua staf, gaya manajemen partisipatif, tersedianya media komunikasi yang efektif dan lainnya.</p>

scholarly journals TQM DALAM PENDIDIKAN

2019 ◽  
Author(s):  
Zodtri Adillah ◽  
Rusdinal
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Education Institution ◽  
Educational Institutions ◽  
Quality Of Education ◽  
Educational Goals ◽  
Total Quality

Abstrak—Improving the quality of education must be improved continuously and continuously. Total Quality Management is one model or method used to improve e the quality of education in educational institutions. Total Quality Management is one of the keys to the success of the most effective educational goals. Because TQM prioritizes the integration of all functions and processes and empowers and involves all the elements in the education institution. TQM must be applied continuously and continuously to achieve educational goals, which provide satisfaction to students, parents and the community.

scholarly journals PENERAPAN NILAI-NILAI TOTAL QUALITY MANAGEMENT (TQM) DALAM PENGELOLAAN SUMBER DAYA MANUSIA DI MADRASAH

2013 ◽  
Vol 11 (1) ◽  
pp. 93
Author(s):  
Sri Haryati
Keyword(s):  
Public Schools ◽  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
Education Institution ◽  
Educational Institutions ◽  
Total Quality ◽  
Left Behind ◽  
Strategic Element

Abstract : Generally Madrasah has weak competitiveness in many sectors. One of them is the availability and management of human resources that is less optimal. This has led to the low professionalism of human resources who manage educationinstitutions of Madrasah in Indonesia. As a result, the quality of Madrasah is still left behind by other public educational institutions. Some efforts to achieve a qualified Madrasah especially in terms of availability of professional human resources have been experiencing significant constraints, so that the level of public and government appreciation is relatively less. To improve the performance of Madrasah which is currently underestimated compared to the public schools, it is suggested to implement Total Quality Management (TQM) simultaneously. The application of TQM in Madrasah as Islamic education institution is obviously important to improve and maintain the quality of Madrasah. The implementation of human resourcemanagement at Madrasah is very effective in managing the teachers and education staffs in establishing and maintaining the quality of institutions. This is due to the fact that human factor (teacher and education staff) is the most strategic element in the management of Madrasah as Islamic educational institutions.

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