scholarly journals Examining The Impact Of Sarbanes-Oxley On Non-Profit Health Care Organizations

2012 ◽  
Vol 10 (2) ◽  
pp. 69
Author(s):  
Caprina P. Beal ◽  
Thomas Griffin
Keyword(s):  
Health Care ◽  
Health Care Organizations ◽  
Health Care Organization ◽  
Care Organization ◽  
Font Size ◽  
Case Study Method ◽  
Non Profit ◽  
Sarbanes Oxley ◽  
The Impact

<span style="font-family: Times New Roman; font-size: small;"> </span><p style="margin: 0in 0.5in 0pt; text-align: justify; mso-pagination: none;" class="MsoBodyText"><span style="font-size: 10pt;"><span style="font-family: Times New Roman;">This paper presented a proposal for research on how the Sarbanes-Oxley Act of 2002 impacts a non-profit health care organization. The research study follows a qualitative research method of the case study. In this study, the researcher presented a brief introduction of the SOX act and discussed the research data collected in the case study. Qualitative case study method was used for analysis.</span></span></p><span style="font-family: Times New Roman; font-size: small;"> </span>

Risk Management in a Pandemic Crisis at a Global Non Profit Health Care Organization

2012 ◽  
Vol 1 (4) ◽  
pp. 1-17
Author(s):  
Drew Sugaretty
Keyword(s):  
Health Care ◽  
Risk Management ◽  
Best Practice ◽  
Health Care Organization ◽  
Care Organization ◽  
Practice Model ◽  
Non Profit ◽  
Global Pandemic ◽  
Management Processes

This paper categorizes the risks experienced and voiced by subject matter experts at a pandemic crises event which unfortunately claimed almost 800 lives before it could be controlled. The project was a case study design using multiple methods. Qualitative data was collected by interviewing 22 front-line multicultural crisis practitioners. The unit of analysis was the constructed meaning of the uncertainty and risk management processes experienced by the participants, while they were attempting to control the global pandemic crisis associated with the Severe Acute Respiratory Syndrome outbreak during 2003. Several guiding constructs were researched from the literature review. NVIVO was used to analyze the interview transcripts to build a thematic model of constructed meanings. The result was a best-practice model constructed by the practitioners which they felt improved risk control during a significant global pandemic crisis event considering the lead mitigation agency was a nonprofit health care organization.

Measuring the Customer-Perceived Service Quality in Health Care Organization: A Case Study

2012 ◽  
Vol 14 (1) ◽  
pp. 27-41 ◽  
Author(s):  
Sunil C. D’Souza ◽  
A.H. Sequeira
Keyword(s):  
Health Care ◽  
Quality Of Care ◽  
Service Quality ◽  
Health Care Organizations ◽  
Health Care Organization ◽  
Services Marketing ◽  
Care Organization ◽  
Nursing Quality

In today’s highly competitive environment, health care organizations are increasingly realizing the need to focus on service quality as a measure to improve their competitive position. While there has been a plethora of conceptual and empirical research regarding the many complexities involved in services marketing, few endeavours have been directed towards integrating the customer’s assessment into models to improve overall service quality. This article examines service quality through a case study of a health care organization in Mangalore, Karnataka, India with a tertiary health provision. The population consisted of patients aged 18–65 years and 45 patients were considered through a purposive sampling technique. The study basically started off using the grounded theory for patient of service quality and this exploration was enabled to formulate a hypothesis; to test the specific hypothesis, the descriptive approach was used. The grounded theory indentified service quality dimensions through open coding, axial coding and selective coding. The analysis was done for the assessment of overall service quality by ‘doctors’, ‘quality of care,’ ‘nursing quality of care’ and ‘operative quality of care’ and the proportion of statistically significant variance. The service quality in which operative quality of care yielded 79 per cent; doctor quality of care yielded 45.6 per cent; and nursing quality of care yielded 63.8 per cent of explanatory power.The results also indicated there is need to improve doctors’ care in the case of this organization. Service attributes related to this dimension requires management attention to improve the doctors’ care of quality. The article concludes by highlighting the dearth in services marketing research for service quality measurement through patient perspective in health care organizations.

Risk Management in a Pandemic Crisis at a Global Non Profit Health Care Organization

2013 ◽  
pp. 1253-1270
Author(s):  
Drew Sugaretty
Keyword(s):  
Health Care ◽  
Risk Management ◽  
Best Practice ◽  
Health Care Organization ◽  
Care Organization ◽  
Subject Matter Experts ◽  
Non Profit ◽  
Global Pandemic ◽  
Management Processes

This article categorizes the risks experienced and voiced by subject matter experts at a pandemic crises event which unfortunately claimed almost 800 lives before it could be controlled. The project was a case study design using multiple methods. Qualitative data was collected by interviewing 22 front-line multicultural crisis practitioners. The unit of analysis was the constructed meaning of the uncertainty and risk management processes experienced by the participants, while they were attempting to control the global pandemic crisis associated with the Severe Acute Respiratory Syndrome outbreak during 2003. Several guiding constructs were researched from the literature review. NVIVO was used to analyze the interview transcripts to build a thematic model of constructed meanings. The result was a best-practice model constructed by the practitioners which they felt improved risk control during a significant global pandemic crisis event considering the lead mitigation agency was a nonprofit health care organization.

Quality Assurance to Quality Improvement: The Impact of the Agenda for Changes

1991 ◽  
Vol 2 (1) ◽  
pp. 82-89
Author(s):  
Joanne Moreland
Keyword(s):  
Health Care ◽  
Quality Improvement ◽  
Patient Care ◽  
Health Care Professionals ◽  
Health Care Organizations ◽  
Health Care Organization ◽  
Care Organization ◽  
Flow Monitoring ◽  
The Impact

Health care professionals are committed to the continual improvement of the quality of patient care. The Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) has launched a major research and development project intended to improve its ability to evaluate health care organizations and encourage greater attention to the quality of daily patient care. This chapter describes JCAHO’s challenge to evaluate capability and performance of health care organizations and practitioners. The intent of JCAHO’s agenda for change is to focus on patient outcomes and quality improvement through a more precise and objective evaluation of both clinical and managerial performance. Through the agenda for change, JCAHO and the health care organization will participate in a continuous-flow monitoring system in which clinical and organizational data are transmitted from the field to JCAHO, analyzed, and fed back to the health care organization

scholarly journals Patterns of Patients’ Interactions With a Health Care Organization and Their Impacts on Health Quality Measurements: Protocol for a Retrospective Cohort Study (Preprint)

2018 ◽  
Author(s):  
Arriel Benis ◽  
Nissim Harel ◽  
Refael Barak Barkan ◽  
Einav Srulovici ◽  
Calanit Key
Keyword(s):  
Health Care ◽  
Data Analysis ◽  
Communication Channel ◽  
Clustering Algorithm ◽  
Health Care Organizations ◽  
Health Care Organization ◽  
Communication Channels ◽  
Care Organization ◽  
Care Providers ◽  
Different Types

BACKGROUND Data collected by health care organizations consist of medical information and documentation of interactions with patients through different communication channels. This enables the health care organization to measure various features of its performance such as activity, efficiency, adherence to a treatment, and different quality indicators. This information can be linked to sociodemographic, clinical, and communication data with the health care providers and administrative teams. Analyzing all these measurements together may provide insights into the different types of patient behaviors or more accurately to the different types of interactions patients have with the health care organizations. OBJECTIVE The primary aim of this study is to characterize usage profiles of the available communication channels with the health care organization. The main objective is to suggest new ways to encourage the usage of the most appropriate communication channel based on the patient’s profile. The first hypothesis is that the patient’s follow-up and clinical outcomes are influenced by the patient’s preferred communication channels with the health care organization. The second hypothesis is that the adoption of newly introduced communication channels between the patient and the health care organization is influenced by the patient’s sociodemographic or clinical profile. The third hypothesis is that the introduction of a new communication channel influences the usage of existing communication channels. METHODS All relevant data will be extracted from the Clalit Health Services data warehouse, the largest health care management organization in Israel. Data analysis process will use data mining approach as a process of discovering new knowledge and dealing with processing data extracted with statistical methods, machine learning algorithms, and information visualization tools. More specifically, we will mainly use the k-means clustering algorithm for discretization purposes and patients’ profile building, a hierarchical clustering algorithm, and heat maps for generating a visualization of the different communication profiles. In addition, patients’ interviews will be conducted to complement the information drawn from the data analysis phase with the aim of suggesting ways to optimize existing communication flows. RESULTS The project was funded in 2016. Data analysis is currently under way and the results are expected to be submitted for publication in 2019. Identification of patient profiles will allow the health care organization to improve its accessibility to patients and their engagement, which in turn will achieve a better treatment adherence, quality of care, and patient experience. CONCLUSIONS Defining solutions to increase patient accessibility to health care organization by matching the communication channels to the patient’s profile and to change the health care organization’s communication with the patient to a highly proactive one will increase the patient’s engagement according to his or her profile. INTERNATIONAL REGISTERED REPOR RR1-10.2196/10734

Model for Assessment of Environmental Responsibility in Health Care Organizations

2018 ◽  
pp. 3131-3143 ◽  
Author(s):  
María Carmen Carnero
Keyword(s):  
Health Care ◽  
Environmental Sustainability ◽  
Health Care Organizations ◽  
Health Care Organization ◽  
Environmental Responsibility ◽  
Care Organization ◽  
Sustainable Business ◽  
Waste Production ◽  
Order Preference ◽  
Multicriteria Assessment

Sustainability is considered a paradigm for businesses in the 21st Century. Despite this, the existing tools for helping to introduce strategies and manage activities to promote sustainable business are few. These deficiencies become more important in Health Care Organizations owing to its particular conditions of resource consumption and waste production. It is, therefore, essential to have objective tools to assist in monitoring environmental sustainability in this type of organization. This Chapter therefore sets out a multicriteria assessment system constructed by extension to a fuzzy environment of the Technique for Order Preference by Similarity to Ideal Situation (TOPSIS), to assess the environmental responsibility of a Health Care Organization. This model allows joint evaluation of a significant number of decision criteria. The aim is to provide a hospital with a model which is easy to apply, with criteria specific to health care, and which allows its responsibility with regard to the environment to be monitored over time. The model has been used in a Public Hospital.

scholarly journals Expanding Strategic Opportunities in Nonprofits: Mapping the Interdependencies of Critical Performance Variables

2019 ◽  
Vol 48 (3) ◽  
pp. 616-632 ◽  
Author(s):  
Edward Gamble ◽  
Andreas Thorsen ◽  
Laura Black
Keyword(s):  
Health Care ◽  
Health Care Organization ◽  
Causal Modeling ◽  
Care Organization ◽  
Dynamics Modeling ◽  
Performance Variables ◽  
Output Performance ◽  
Key Points ◽  
Performance Dimensions

In this article, we demonstrate the method of participatory causal modeling to map the interdependencies of critical performance variables in a complex nonprofit health care provider with considerable financial and operational control challenges. Critical performance variables are output performance dimensions that are fundamental indicators of organizational success. Causal modeling provides an approach for nonprofit leaders to examine how critical performance variables dynamically and recursively affect each other and thereby offers a path to identify key points of leverage for organizational action. Using a case study, we show that participatory system dynamics modeling revealed assumptions, choices, and complexities and so helped a nonprofit health care organization recognize possible strategic opportunities. This study demonstrates an approach that other nonprofits may deploy in situations where they are experiencing competing objectives and constraints in managing critical performance variables.

scholarly journals To The Covid-19 Pandemic Experience: A View from Russia

2021 ◽  
Vol 9 (SPE3) ◽  
Author(s):  
Maksim Maksimov ◽  
Natalia Prodanova ◽  
Anatoliy Kolesnikov ◽  
Aleksandr Melnikov ◽  
Ona Grazyna Rakauskiene ◽  
...  
Keyword(s):  
Health Care ◽  
Performance Indicators ◽  
Health Care Organization ◽  
Care Organization ◽  
Recent Past ◽  
Russian Economy ◽  
The Government ◽  
Restrictive Measures ◽  
The Impact ◽  
Made In

In the presented work, an attempt to assess the correlation between the performance indicators of several sectors of the Russian economy and a set of restrictive measures taken by the Government of our country against the backdrop of the fight against the COVID-19 pandemic is made. In addition, a comparative analysis of the impact of this pandemic on the neighboring countries of Russia, which, in the recent past, were part of the USSR and, therefore, have similar health care organization structures, is carried out.

scholarly journals NOVAS TECNOLOGIAS E CONFIANÇA NAS ORGANIZAÇÕES: UM ESTUDO DE CASO NO CONTEXTO HOSPITALAR

2007 ◽  
Vol 12 (1) ◽  
pp. 42 ◽  
Author(s):  
Ana Carolina S. Queiroz ◽  
Daniel Augusto Moreira
Keyword(s):  
Health Care ◽  
New Technologies ◽  
Health Care Organization ◽  
Care Organization ◽  
Private Health Care ◽  
Organization Studies ◽  
Organizational Complexity ◽  
New Challenges

<p align="justify">The rate by which the implementation of new technologies has grown in all sectors of the economy increased organizational complexity and uncertainty. As a result, companies and their members now face a number of new challenges. This paper analyzes one case study that contemplates the implementation of new technologies in a radiotherapy unit of a large private health care organization. Its main objective is to analyze the growth in social complexity, which derives from the use of technologies and to verify its implications for organization. Furthermore, it intends to investigate the role of trust as a variable of adjustment of the organization to the external environmental needs. </p><p align="justify">Key words: Organization Studies. Innovation. New Technologies. Trust.</p>

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