MANAGERS’ PERSONALITY PREFERENCES, MANAGERIAL STYLES AND EMPLOYEE SATISFACTION OF MULTI-NATIONAL COMPANIES: AN INPUT TO HUMAN RESOURCE STRATEGIC PLAN

2019 ◽  
Vol 5 (1) ◽  
pp. 114-123
Author(s):  
Chester Alexis C. Buama ◽  
Keyword(s):  
Human Resource ◽  
Employee Satisfaction ◽  
Strategic Plan ◽  
Personality Preferences ◽  
Managerial Styles

scholarly journals THE CORRELATION BETWEEN PATIENT SATISFACTION AND PEOPLE EQUITY AMONG PARAMEDIC STAFFS IN INPATIENT ROOMS

2019 ◽  
Vol 7 (2) ◽  
pp. 1
Author(s):  
Sendhi Tristanti Puspitasari
Keyword(s):  
Patient Satisfaction ◽  
Resource Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Employee Satisfaction ◽  
Mean Value ◽  
Service Performance ◽  
Management Service ◽  
The Mean

Background: One of the elements controlling the quality of hospital health services is patient and employee satisfaction. The mean value of patient satisfaction with all parameters of inpatient rooms at the Islamic Hospital in Surabaya from January to August 2016 was 61.3% which is less than the standard of ≥ 90%. Whereas, people equity is a concept of human resource management that signs organizational performance.Aims: This study examined the correlation between patient satisfaction and people equity among paramedic staffs especially in inpatient rooms of the Islamic Hospital in Surabaya.Methods: This study focused on measuring people equity, patient satisfaction, and the correlation between people satisfaction and people equity. The questionnaire used in this study adopted RATER dimensions (Reliability, Assurance, Tangible, Empathy, and Responsiveness).Results: The study found that three inpatient rooms (Muzdalifah, Arofah, and Shofa) did not meet three elements of people equity (Alignment, Capabilities, and Engagement). Patient satisfaction with the inpatient rooms was good, except for the tangible dimension especially room cleanliness which is still relatively low. People equity among the paramedic staff has strong relevance and is directly proportional to patient satisfaction with the inpatient rooms of the Islamic Hospital in Surabaya.Conclusion: Internalizing an organizational culture that considers patient satisfaction and patient equity among paramedic staffs is essential to harmonize the goals, vision, and mission between the hospital and its staffs. This study recommends that there should be a more serious evaluation of the cleanliness of all service units at the Islamic Hospital in Surabaya.Keywords: Patient satisfaction, People equity, Human Resource Management, Service performance.

PERAN LINGKUNGAN KERJA PADA PRODUKTIVITAS KARYAWAN SEBUAH STUDI ANALISIS

PARAMETER ◽  
2021 ◽  
Vol 5 (2) ◽  
pp. 57-69
Author(s):  
Ahmad Maulana
Keyword(s):  
Work Environment ◽  
Human Resource ◽  
Employee Satisfaction ◽  
Employee Performance ◽  
Current Situation ◽  
Strategic Orientation ◽  
Employee Productivity ◽  
Data Set ◽  
Negative Change

This review aims to provide an indication of the current situation and irregularities that occur in the work environment and its impact on employee performance. Explanatory clues about borderline issues such as measuring positive and negative change in the work environment and employee satisfaction continuously influence employee productivity. Methodology: This study interprets the existing work environment in relation to workload and employee satisfaction. The study relies on a data set involving a variety of experiences and knowledge as well as the current situation in Bekasi. This review is expected to inspire readers to inspire further output in this field. Findings: This study provides an overview of a strategic orientation within existing research lines, helping to advise readers on what to know, what to know, and gaps for further investigation. Value: This study offers an overview of the latest understanding of these concepts in the field of human resource utility.

scholarly journals How do HRM practices improve employee satisfaction?

2020 ◽  
pp. 0143831X2096219
Author(s):  
Laetitia Hauret ◽  
Ludivine Martin ◽  
Nessrine Omrani ◽  
Donald R Williams
Keyword(s):  
Job Satisfaction ◽  
Resource Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Employee Satisfaction ◽  
Hrm Practices ◽  
Employee Data ◽  
The Way

Using employer–employee data, this article studies the relationships between the bundle of human resource management (HRM) practices and job satisfaction. By simultaneously integrating employee HRM exposure and HRM perception, which remains scarce in the literature, the authors find that a high HRM exposure is not sufficient to improve job satisfaction when employee HRM perception is taken into account. Moreover, the study highlights that differences in the level of employee HRM perception, contrary to the level of exposure, influence the way employees react to their personal, job and workplace characteristics. The results suggest a role for managers to strengthen employee positive HRM perception to improve job satisfaction.

scholarly journals The Importance of Organizational Justice, Appraisal Purposes and Employee Satisfaction in Performance Appraisal System in Academic Sector of Pakistan

2020 ◽  
Vol 6 (1) ◽  
pp. 191-200
Author(s):  
Mohammad Hanif Khan ◽  
Altaf Hussain ◽  
Muhammad Asad Khan
Keyword(s):  
Higher Education ◽  
Organizational Justice ◽  
Performance Appraisal ◽  
Human Resource Development ◽  
Human Resource ◽  
Employee Satisfaction ◽  
Education Sector ◽  
Appraisal System ◽  
Performance Appraisal System ◽  
Academic Sector

The purpose of this article is to find out the importance of organizational justice and its types along with employee satisfaction in the performance appraisal system. Data were collected from a sample of 180 respondents who replied their opinions regarding the variables included in the study. This study used SPSS to analyze collected data. The findings of study found a linkage of three kinds of organizational justice with performance appraisal. Also a strong association of employee satisfaction was found with components of organizational justice. The core restriction is that this study provides information limited to only one source, i.e. employees. This paper has practical effects on human resource development as it gives human resource practitioners and also to managers acting as rater of their employees with different ideas and recommendations.  Such ideas and recommendations typify how to maximize the perceived justice of the performance appraisal system in higher education sector of Pakistan. This study will also add some extra knowledge to the stake holders in higher education sector to understand and pinpoint the role of performance appraisal in academic sector.

scholarly journals ANALISIS KEPUASAN KERJA KARYAWAN BERDASARKAN HUMAN RESOURCE INDEX (HRI)

2016 ◽  
Vol 6 (3) ◽  
Author(s):  
Luhur Prayogo ◽  
B. Adi Suryo Pranoto ◽  
Humiras Hardi Purba
Keyword(s):  
Performance Management ◽  
Human Resource ◽  
Employee Satisfaction ◽  
Management Quality ◽  
Resource Index ◽  
Is Management

<p>The objective of this research is for describe about employee satisfaction in three of Unit Bisnis at BM*.<br />This topics also for identification many problems of employee satisfaction in BM* and to give suggest<br />for improvement of performance management in this company. Metodology on this research is using a<br />survey, because this method very objective and efficient. Questionnaire besed on Human Resource<br />Index (HRI) with measure 15 attribut. Based on survey HRI of employee in BM* is 3,44. This show that<br />employee satisfaction in BM* is over the standard (&gt; 3) or high. But some of attribute show the HRI<br />which under standard (&lt; 3). Some of this is management quality, organisatin structure and path career,<br />and also company objective. The three of these attribute is problem which need concern on this<br />company.</p>

scholarly journals Human Resource Management in Healthcare

2021 ◽  
Vol 115 ◽  
pp. 03003
Author(s):  
Jana Blštáková ◽  
Jana Palenčárová
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Employee Satisfaction ◽  
Positive Impact ◽  
Care Delivery ◽  
Healthcare Delivery ◽  
Hrm Practices ◽  
Healthcare Professions

Contemporary healthcare systems face several challenges. The main management challenges include shortage and low satisfaction of health professionals. Satisfaction and motivation of medical staff is crucial for their stabilization and quality work-medical performance. The positive impact of HRM practices on increasing employee satisfaction and engagement is scientifically proven. Currently, HRM practices in healthcare are used in a limited way, often only at the level of HR or labour law and union bargaining. This is indicative of the low level of HR development. It is desirable to make full use of HRM practices in healthcare. The aim of this paper is to identify and define the challenges of human resource management in healthcare and explain the importance of implementing developed HRM practices to improve the quality of health care delivery. The research method used is a literature search. The investigation of the relationship between quality human resource management and healthcare delivery is considered important because the knowledge and competency to manage people are not necessary to hold a management position in most healthcare professions in Slovakia. In the world’s best hospitals, we find developed HRM with a positive impact on employee satisfaction and medical indicators.

scholarly journals Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries

2019 ◽  
Vol 2019 ◽  
pp. 1-11
Author(s):  
Tomonori Matsuki ◽  
Jun Nakamura
Keyword(s):  
Text Mining ◽  
Human Resource ◽  
Employee Satisfaction ◽  
Work Conditions ◽  
Service Industries ◽  
The Past

The Japanese workforce has decreased rapidly over the past few decades, and this is expected to continue. Retail and service industries are already experiencing human-resource shortages. In these industries, nonregular employees feature prominently. For most companies, recruitment is difficult, and employees change jobs often, making securing staff an important business issue. Nonregular and regular employees are treated differently; the problem is thus partly social in nature. However, some nonregular employees are content, although their work conditions are not good. Here, text mining was used to explore differences between the values of regular and nonregular employees in the retail and service industries.

Employee satisfaction, employee engagement and turnover intention: The moderating role of position level

2021 ◽  
pp. 1-16
Author(s):  
Decheng Wen ◽  
Dongwei Yan ◽  
Xiaojing Sun
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Employee Engagement ◽  
Human Resource ◽  
Turnover Intention ◽  
Employee Satisfaction ◽  
Pay Satisfaction ◽  
The Relationship ◽  
Moderating Role

BACKGROUND: Employee satisfaction, employee engagement and turnover intention have always been hot issues in the study of sustainable human resource management. Understanding the relationship among the three is critical for both researchers and human resource practitioners. OBJECTIVE: This study aims to distinguish the effects of employee satisfaction on employee engagement and turnover intentions, and explore the mediating roles of employee engagement and the moderating effects of position level. METHODS: Structural equation modelling and questionnaire. RESULTS: Pay satisfaction, satisfaction with supervisor, satisfaction with work itself, and satisfaction with promotion have positive impacts on employee engagement significantly. Pay satisfaction, satisfaction with supervisor, satisfaction with promotion, satisfaction with co-workers have negative impacts on turnover intention. Employee engagement have a negative impact on turnover intention. Employee engagement partially mediates the relationships between satisfaction with supervisor and turnover intention as well as satisfaction with promotion and turnover iIntention. The moderating roles of position level between satisfaction with supervisor, satisfaction with co-workers and turnover intention have been supported by data. CONCLUSIONS: This paper validates the relationship among employee satisfaction, employee engagement and turnover intention, and the moderating role of position level systematically. Some suggestions are provided for practitioners in the area of human resource management.

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