LIFELONG LEARNING IN RESTAURANT BUSINESS

2007 ◽  
Vol 14 (1) ◽  
pp. 105-114
Author(s):  
Gabriela Rakicevik ◽  
Sofronija Miladinoski ◽  
Jagoda Strezoska

Lifelong learning is the reality in all successful service industries. In the field of the hotel and tourism industry, it is very important to implement this concept. That will assure to achieve high level of quality - to be competitive on the market, and as feedback to get a big number of satisfied guests. There are different issues to discuss for the concept of lifelong learning. One of the most important thing is the need and interest for permanent education from both sides: employee and employer. The other issue is: according to law who is competent to organize and offer different forms of lifelong learning; who will recognize the certificate and/or diploma!? Financial aspect has big influence as well: who will cover the expences for any kind of education for already employed people. Methods and techniques for lifelong learning varry according to target group, topic, time, department in the hospitality property etc. Training is very popular method for permanent education. In general there are two basic types of training: the one-on-one training method and group training. Much of the training in restaurant business is done individually. Most one-on-one training is conducted by implementation of the following techniques: buddy system, cross-training,computer training and video. There are many different techniques that can be used in group training: classroom, lecture, demonstration, role-playing, games, professional trainers. In some countries, very popular is the concept of service learning.

Author(s):  
Svetlana V. Popova ◽  
Sergey S. Ulyanov

We consider the issue of using documentaries in teaching speaking in a foreign language to high school students. Documentaries in the system of teaching high school students to speak a foreign language can be used as an audiovisual support for organizing role-playing games, discussions, debates on the documentary topics, brainstorming in the process of solving the problem stated in the documentary. Videos containing socio-cultural and linguistic information help to reveal the peculiarities of culture, history, customs and traditions of the target-language country. Also, the use of authentic video materials creates conditions for the development of a high level of motivation to learn a foreign language, independent work of students. In order to activate the oral speech activity of high school students, we have developed the stages of teaching speaking in a foreign language: preparatory (working with supports, the lexical and grammatical side of the utterance), implementation (making a dialogical or monological utterance) and control (presentation of the utterance).


2021 ◽  
pp. 266-273
Author(s):  
Наталья Юрьевна Моспанова ◽  
Наталья Владимировна Буренкова ◽  
Инна Евгеньевна Крамарева

Статья посвящена поиску путей развития коммуникативной компетенции будущих педагогов в образовательном процессе в вузе. Одним из таких путей может стать совершенствование процесса языковой подготовки студентов, формирования общих и профессионально значимых умений и навыков речевого поведения. В статье определены компоненты языковой компетенции как основы коммуникативной компетенции, направления языковой и речевой подготовки, описаны способы и приемы формирования коммуникативных умений будущих педагогов, в том числе, с использованием информационно-коммуникационных технологий в процессе изучения лингвистических дисциплин. Таким образом, коммуникативная компетенция включает в себя не только высокий уровень знания и владения языковыми средствами, но и коммуникативной (и речевой) ситуацией: определение всех ее компонентов, планирование речевого взаимодействия в зависимости от конкретных условий общения (места и времени), коммуникативных намерений, личности коммуникаторов (возраста, статуса, особенностей восприятия информации и т.д.), реализацию плана, использование приемов гибкого реагирования, подыгрывания или оказания противодействия и т.д. С этой целью предлагаются задания аналитического и конструктивного характера: анализ художественных текстов (изучается речевая ситуация и взаимодействие ее участников), моделирование различных коммуникативных ситуаций (родительское собрание, собеседование при приеме на работу, встреча-знакомство и т.д.), ролевые игры. Важную роль здесь играет умение инициировать общение, выслушать, найти общие точки взаимодействия, проявить эмпатию, эмоционально окрашивать диалог, быть внимательным и гибким, адекватно реагировать на реплики собеседника и т.д. Все это способствует формированию не только коммуникативных, но и личностных качеств будущих специалистов. The article is devoted to the search for ways to develop the communicative competence of future teachers in the educational process at the university. One of these ways may be to improve the process of language training of students, the formation of general and professionally significant skills and skills of speech behavior. The article defines the components of language competence as the basis of communicative competence, the directions of language and speech training, describes the ways and techniques of forming the communicative skills of future teachers, including using information and communication technologies in the process of studying linguistic disciplines. Thus, communicative competence includes not only a high level of knowledge and proficiency in language means, but also a communicative (and speech) situation: the definition of all its components, the planning of speech interaction depending on the specific conditions of communication (place and time), communicative intentions, personality of communicators (age, status, features of information perception, etc.), the implementation of the plan, the use of flexible response techniques, playing along or countering, etc. For this purpose, tasks of an analytical and constructive nature are offered: analysis of literary texts (the speech situation and the interaction of its participants are studied), modeling of various communicative situations (parent meeting, job interview, meeting-acquaintance, etc.), role-playing games. An important role here is played by the ability to initiate communication, listen, find common points of interaction, show empathy, emotionally color the dialogue, be attentive and flexible, respond adequately to the interlocutor's remarks, etc. All this contributes to the formation of not only communicative, but also personal qualities of future specialists.


2020 ◽  
Vol 1 (1) ◽  
pp. 28-33
Author(s):  
Iu. V. Amelina ◽  
R. V. Amelin

The article discusses the prospects of role-playing games in the educational process to increase students’ motivation and involvement, as well as the possibility of modern information technologies (primarily social networks) for constructing innovative forms of such games. The author’s format of the live-action role-playing game is presented. It was developed and tested at the Saratov State University. It involves the integration of numerous educational tasks into a single plot, within which each participant plays a role and communicates with other participants to complete tasks. The main interaction, plot development and group activities occur in dialogs, conversations and groups of social networks. This approach has shown its viability in teaching legal disciplines, and also has prospects for use in IT education.


1970 ◽  
Vol 8 (1) ◽  
pp. 165-172
Author(s):  
Оксана Воронкевич

У   статті   актуалізовано   проблему   поширеності   шкільного   насильства   у   середовищі   учнів  початкових класів. Особлива увага звертається на необхідність діалогічної взаємодії учасників освітнього  процесу як необхідної умови попередження насилля у школі.  Опираючись на результати власного дослідницького пошуку, автор пропонує варіант програми  психологічної профілактики шкільного насильства вчителів стосовно учнів. Дана програма спрямована на  формування  у  педагогів  навичок  глибинного  самопізнання  й  пізнання  дітей,  апробування  нових  форм  поведінки та базується на ідеї діалогізації педагогічної взаємодії, оскільки важливо налагодити суб’єкт- суб’єктну взаємодію учня та вчителя й не використовувати монологічну модель спілкування. Наголошено,  що педагоги повинні стимулювати будь-які прояви суб’єктної активності дітей, що сприяють виробленню  у них адекватної оцінки себе та свого оточення, розвитку здатності до самовизначення. Відзначено, що  для   діалогічного   освітнього   середовища   характерними   є   такі   властивості,   як   різноманітність,  динамічність, напруженість, достатність, кожна з яких сприяє високій ефективності освітньої взаємодії,  здійснює істотний вплив на розвиток особистості. Під час занять використано різні тренінгові методи:  рольові ігри, міні-лекції, мозковий штурм, обговорення в загальному колі тощо. Разом із тим поширено  інформацію з актуальних для педагогів питань спілкування з дитиною без агресії, злості та конфлікту.  Представлено  результати  успішної  апробації  програми  психологічної  профілактики  шкільного  насильства  з  боку  вчителів,  що проявилися в розумінні важливості толерантного ставлення до учнів,  набутті практичних умінь відчувати психологічний стан іншої людини та адекватно реагувати на нього,  виявляти доброзичливість, прихильність до школярів та надавати їм необхідну допомогу.  The article actualizes the problem of the prevalence of school violence among elementary school pupils.  Special attention is drawn to the need for dialogical interaction of participants in the educational process as a  necessary condition for preventing violence in school.  Relying on the results of his own research, the author suggests a variant of school violence psychological  prevention program of teachers in relation to pupils. This program is aimed at educating the students the skills of  deep self-cognition and cognition of children, testing new forms of behavior and is based on the idea of pedagogical  interaction dialogization, since it is important to establish subject-subject interaction between the pupil and the  teacher and not use the monologue model of communication. It is highlighted that teachers should stimulate any  manifestation of children's subject activity, which helps to develop an adequate assessment of themselves and their  environment, development of self-determination ability. It is noted that a dialogical educational environment is  characterized by such attributes as diversity, dynamism, intensity, sufficiency, each of them contributes to the high  effectiveness of educational interaction, have a significant impact on the development of personality. During the  classes various training methods were used: role-playing games, mini-lectures, brainstorming, discussions in the  general circle, etc. At the same time, information on relevant for teachers issues about communicating with a child  without aggression, anger and conflict is propagated.  Was presented results of successful approbation of the school violence psychological prevention program  from teacher’s part, manifested in the understanding importance of the tolerant attitude towards pupils, acquiring  practical skills of feeling the another’s person psychological state and react adequately to it, showing benevolence,  adherence to schoolchildren and providing them the necessary assistance. 


Temática ◽  
2018 ◽  
Vol 14 (3) ◽  
Author(s):  
Naiade Caparelli

O crescente desenvolvimento tecnológico tem transformado as diversas mídias do cotidiano. As mídias analógicas ganharam suas versões digitais e, junto com essa transformação, as características presentes nos primeiros meios também têm se reconfigurado para o digital, mostrando uma possível relação entre as novas e velhas mídias. O mesmo acontece com os jogos, em que os modelos analógicos constantemente influenciam as novas versões. Desta forma o presente artigo tem como objetivo entender como os livros-jogos analógicos se relacionam com os Role-playing games eletrônicos. Para compreender como ocorreu essa relação, foi necessário realizarmos uma comparação entre as diferentes modalidades de épocas distintas. Através desta pesquisa, foi possível demonstrar não somente a relação mútua dos livros-jogos com o RPG eletrônico atual, como também, de forma geral, entender como as novas mídias se apropriam de recursos de outros meios.Palavras-chave: Livros-jogos. RPG. Videogames.


2010 ◽  
Vol 39 ◽  
pp. 436-440
Author(s):  
Zhi Ming Qu

In recent years, much research has been devoted to the refinement of IPv6; on the other hand, few have investigated the confusing unification of interrupts and Internet QoS. In this position paper, it demonstrates the emulation of interrupts. In order to overcome this quagmire, a novel system is presented for the intuitive unification of expert systems and massive multiplayer online role-playing games. It is concluded that erasure coding can be verified to make heterogeneous, interposable, and event-driven, which is proved to be applicable.


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