scholarly journals Resilient Safety Culture and Safety Performance: Examining the Effect in Malaysian Paramedic Training Institute through Importance-Performance Map Analysis (IPMA)

Author(s):  
Intan Suraya Noor Arzahan ◽  
Zaliha Ismail ◽  
Siti Munira Yasin

An increasing number of studies have shown that safety culture factors have a substantial influence on safety performance in a variety of industrial sectors. These factors' impact on safety performance is unclear, especially at the public service and statutory authorities. On the other hand, the understanding of indicators for safety performance in every working sector in Malaysia is on the continuing progress. Hence, this study's contribution is to explore the influence of safety culture factors (i.e., management commitment and supervision in safety, safety system) and safety competence on safety performance in government paramedic training institutes. IPMA (importance-performance map analysis) is a technique used in Smart PLS to determine the significance and performance of each of these factors. The study was conducted via an online survey and involved 258 safety and health committee members in Ministry of Health paramedic training institute. As a matter of relevance, the IPMA's empirical data study revealed that management commitment and supervision in safety were the predominant factors in determining safety performance. Meanwhile, for performance, the findings showed that worker involvement, safety system, and safety competence perform well in determining the safety performance.

2021 ◽  
Author(s):  
S. Economides ◽  
K. Karfopoulos ◽  
E. Mestousi ◽  
P. Founta ◽  
E. Carinou ◽  
...  

Exposure to different types of radiation is an integral part of everyday life (e.g. cosmic radiation, radon, medical applications, cell phones, etc.). Therefore, the general public should adequately be informed on the issue from an early age in order to develop a realistic understanding of the associated risks and the necessary safety culture. In this respect, the quality of the related information provided in the school textbooks is of great importance. The present work demonstrates a quantified assessment of high school textbooks regarding the information on different radiation-related topics provided to students. The assessment was carried out based on an anonymous online survey with the participation of a total of 347 high school teachers. According to the results of the survey, the high school textbooks address radiation issues in a sparse, occasional, and fragmentary manner. Moreover, the results indicate that the quality of information they provide was judged as unsatisfactory in terms of scientific correctness, completeness, clarity-comprehensiveness and objectivity. Radiation protection and applications of non-ionizing radiation are the topics that are covered to a lesser extent in the textbooks and curricula evaluated.


SAGE Open ◽  
2018 ◽  
Vol 8 (4) ◽  
pp. 215824401880762 ◽  
Author(s):  
Majid Ghasemy ◽  
Sufean Bin Hussin ◽  
Ahmad Zabidi Bin Abdul Razak ◽  
Mohd Jamil Bin Maah ◽  
Simin Ghavifekr

The study was undertaken to identify the essential leadership capabilities and managerial competencies as the key leadership performance drivers in Malaysian focused universities. To collect data, the previously developed scales of capabilities, competencies, and leadership performance in the context of Malaysian Higher Education (HE) were distributed among the leaders in seven public focused and 12 private focused universities. In total, 172 completed surveys were collected among which 94 had been filled out by the leaders in Malaysian public focused and 78 had been completed by leaders in private focused universities. The data were screened and SmartPLS 3 was employed to analyze the data. Also, Finite Mixture Partial Least Squares (FIMIX-PLS) segmentation and Importance–Performance Map Analysis (IPMA) were run to extend the results. The outcome of FIMIX-PLS didn’t reveal unobserved heterogeneity within the data and, through IPMA, change-oriented capability was identified as the main improvement area to be addressed by management activities. Moreover, the implications of the findings were discussed and future directions were recommended.


2020 ◽  
Vol 4 (1) ◽  
pp. 1-16
Author(s):  
Gabriel C. W. Gim ◽  
Wen-Sing Cheah

Using social exchange theory and equity theory, this paper examined the relationship between the four dimensions of pay satisfaction and organisational trust among Malaysian employees. The four dimensions of pay satisfaction are pay benefit satisfaction, pay level satisfaction, pay raise satisfaction,and pay structure and administration satisfaction. Questionnaires were distributed to Malaysians working in several industries. Partial least squares structural equation modeling (PLS-SEM) was used to assess both the measurement and structural model. Results from the structural model revealed that pay benefit satisfaction, pay raise satisfaction, and pay structure and administration satisfaction were positively related to organisational trust. To complement the standard structural model assessment, robustness checks were performed on the structural model in terms of non-linear effects, endogeneity, and unobserved heterogeneity. The checks concluded that there were no issues with regards to nonlinear effects and unobserved heterogeneity. However, the endogeneity test indicated that pay structure and administration satisfaction could be endogenous. Importance-performance map analysis (IPMA) was also performed to gauge the importance and performance of each dimension of pay satisfaction against organisational trust. The IPMA results revealed that pay structure and administration satisfaction was the most important factor yet it attained the lowest score on performance indicating that organisations in Malaysia should make an improvement to their pay structure and administration satisfaction.


2022 ◽  
Vol 147 ◽  
pp. 105624
Author(s):  
Intan Suraya Noor Arzahan ◽  
Zaliha Ismail ◽  
Siti Munira Yasin

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Deepak Chawla ◽  
Himanshu Joshi

PurposeIndia has the second highest percentage of mobile wallet adoption driven by availability of affordable smartphones and Internet. Despite a general interest, studies on its adoption have been scarce. This research assumes that user segments exist, each with their own level of maturity, and addresses the question “Are there segments which can be profiled?” Thus, the objectives of the study are to propose a model that explains the attitude of user segments towards its adoption; identify probable user segments and profile them; examine the importance and performance of constructs which influence attitude within each cluster and recommend ways to improve performance.Design/methodology/approachThis paper employs the constructs from two popular theories on technology adoption, i.e. technology acceptance model (TAM) and Unified Theory of Acceptance and Use of Technology (UTAUT). A synthesis of review of literature on these models, besides two focus group discussions (FGDs), was used to design a pilot instrument. A nationwide survey was conducted, and 744 responses were obtained. Convenience sampling was used to select the respondents. The average scores of various constructs were computed and subjected to hierarchical clustering. Further, k-means clustering was carried out. The demographic profiling of each cluster was done through cross-tabulation and differences related to attitude and intention between clusters were tracked by one-way Analysis of Variance (ANOVA). To determine the relative importance and performance of constructs within each cluster, Importance-Performance Map Analysis (IPMA) using Smart Partial Least Squares (PLS) was carried out.FindingsThe hierarchical clustering resulted in three clusters. The result of k-means clustering was used to label the clusters as Technology Enthusiasts (TE), Technology Sceptics (TS) and Technology Pragmatists (TP). The obtained clusters were found to differ in terms of perception, attitude, intention, behavior, marital status, education, occupation and income levels. With respect to each cluster, it was seen that the top three important constructs are Perceived Usefulness (PU), Security (SEC) and Lifestyle Compatibility (LC) as indicated by the IPMA. The findings indicate that mobile wallet providers should focus on all six constructs, with special focus on PU, SEC and LC. The findings of this study will help mobile wallet providers in customizing their offerings to enhance adoption attitude in all three clusters.Research limitations/implicationsThis study examines the perception of students and working professional towards mobile wallet adoption and uses this data for segmentation. However, there could be underlying differences between these two groups, as the motive behind adopting a technology may be different. Thus, treating them as homogenous user segments could be a limitation. Therefore, exploring segments and profiles for each type of user may be an area for future research. Mobile wallet providers should also give utmost importance to perceived usefulness, security and lifestyle compatibility while designing their services. This will not only enhance user trust and compatibility with mobile wallet but also improve the outcomes associated with its usage.Practical implicationsThis study will help mobile wallet providers understand the user segments and customize their service offerings.Originality/valueThis study provides a comparison of the respondent profiles of three obtained segments of mobile wallet users. While prior studies have identified segments associated with adoption of technologies like ATM banking, SMS banking, online banking, Internet banking, mobile banking etc., not much has been reported on mobile wallet adoption. To the best of the authors' knowledge, this is a novel study in India, aimed at identifying user clusters among adopters of mobile wallets and developing cluster profiles based on demographic, attitude and intention.


2019 ◽  
Vol 26 (10) ◽  
pp. 2326-2346
Author(s):  
Abdul Qayoom ◽  
Bonaventura H.W. Hadikusumo

Purpose Previous research studies have testified that safety culture positively affects safety performance. However, the progression by which safety culture affects safety performance has not yet been examined. Also, how safety culture affects the overall safety performance at different levels of the organization is yet to be explored. In order to address this issue, the purpose of this paper is to study the effect of multilevel safety culture upon safety performance over time. Design/methodology/approach A conceptual causal-loop diagram is constructed using the group model building approach to establish the relationship between safety culture components (e.g. psychological, behavioral and situational) and the factors associated with safety performance (e.g. risk level, safety behavior, unsafe conditions, unsafe acts and incident rate). Considering the dynamic nature and intricacy of the safety management system, the system dynamics approach has been employed to develop the model. Findings The results indicate that the safety culture at the tactical level (middle management) and operational level is much more effective than strategic level (top management) in ameliorating the safety performance of the organization. Research limitations/implications The scope of this study is limited to the effect of multilevel safety culture on safety performance. The focus is on the dynamics of personal, behavioral and situational factors of top management, middle management and workers to reinforce the safety performance of the organization. Future research can be protracted to build other models of safety. Practical implications First and foremost, the findings summarized in this paper can be implemented by organizations to achieve the total safety culture to upgrade safety performance. Originality/value This paper presents the holistic view of multilevel safety culture in an organization’s hierarchy. It shows how multilevel level safety culture in an organization interacts with the safety management system to enhance the safety performance of the organization.


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