scholarly journals The Perception of Nursing Leaders towards Communication and Relationship Management Competencies while using Digital Platforms during COVID-19 pandemic in Qatar

2021 ◽  
Author(s):  
Laith Fihmi Daradkeh ◽  
Ralph C. Villar ◽  
Abdulqadir J. J. Nashwan
Keyword(s):  
Relationship Management ◽  
Leadership Competencies ◽  
Nursing Leadership ◽  
Nurse Leaders ◽  
Educational Institutions ◽  
Management Competencies ◽  
Healthcare Organizations ◽  
Digital Platforms ◽  
Nursing Leaders ◽  
Efficient Management

Purpose: To evaluate nursing leaders' perception towards communication and relationship management competencies while using digital platforms during the COVID-19 pandemic. Background: Communication and relationship management competencies among nursing leaders will ensure healthcare models are successfully implemented. Nursing leaders can achieve effective leadership by mastering these competencies leading to an overall improvement in the quality of nursing care. However, digital platforms have been rapidly evolving in the healthcare ecosystem and have been significant during the battle with COVID-19. It is crucial to ensure that nursing leaders can use digital platforms to communicate and practice efficient management in their op-erations, especially during a crisis when their services are vital. Design: Descriptive, comparative study. Methods: The study was conducted between February to March 2021. A 5-item Linkert-type questionnaire was adopted from the American Organization for Nursing Executives (2005) and was sent to identified nursing leaders in Hamad Medical Corporation through the official email. Results: Two hundred fifty nurse leaders were invited to participate, but only 116 responded positively, translating to a response rate of 46.4%. The male participants represented a larger proportion of 64.10%, while the female was 35.90%. Regarding the questionnaire, the Cronbach alpha was α ˃ 0.987, indicating that all items revealed a sufficient level of internal consistency. The respondents had a minimum of 0 and a maximum of 52.6n in the communication and relationship management items. Influencing behavior, relationship management, and effective communica-tion had the lowest scores, which indicate low competency. The F value in ANOVA analysis was close to 1.0, implying that the null hypothesis is true. The significance value is <0.5 implying that there is a difference in response on effective communication proficiency of nurse leaders. Conclusions: Digital platforms are communication tools that are widely adopted to engage and reach nurses on numerous topics. Nurse leaders should capitalize on their benefits and generate critical discussions. The continued need to research nursing leadership competencies is critical as healthcare continues to change and evolve. Educational institutions and healthcare organizations must understand that nursing leaders should strive for professional development and knowledge acquisition to improve their communication and management.

scholarly journals Serving and love – Values in ethical nursing leadership

2019 ◽  
Vol 8 (2) ◽  
pp. 30
Author(s):  
Leena Honkavuo
Keyword(s):  
Role Models ◽  
Ethical Climate ◽  
Well Being ◽  
Healthcare Organization ◽  
Nursing Leadership ◽  
Nurse Leaders ◽  
Contributing Factors ◽  
Healthcare Organizations ◽  
Ethical Attitude ◽  
Inductive Elements

Background: The significance of ethical and serving nursing leadership is the greatest contributing factors to attain good and quality assured care for patients. Prioritizing an ethical attitude and value base within the different levels of healthcare organizations opens up for well-being among patients, nurses, and nurse leaders. Polarization and many restructurings have changed the value base of healthcare organizations and the nursing culture so that serving and ethical values have been deprioritised rather than reinforced. Objective: To deepen the understanding of serving and ethical nursing leadership and to examine how nurse leaders through their ethos can pave the way toward the evident – the good, the truthful and the beautiful serving in the context of nursing administrations.Methodology: Qualitative, descriptive and hermeneutic approach with inductive elements. The material consists of deep interviews with six nurse leaders. The hermeneutic reading act and interpretation of the interview texts are inspired by Hans-Georg Gadamer’s philosophical thought.Result: Ethical leadership that serves the guest of honour of the healthcare organization, the patient, and the caring culture are made visible in the context of nursing administration through “The good, the truthful and the beautiful” timeless movement directed toward health, healing and the meaning of life. Ethos gives to nursing leadership a value base and fundamental attitude, and is linked to the responsibility of nursing administrations, dignity and holiness.Implications for nursing management: Ethical and serving nurse leaders are attractive and legitimate role models for today’s nursing administrations. Nurse leaders’ direct influence, ethos and serving are factors that are closely connected with the ethical climate of the healthcare organization.

scholarly journals Challenges to Effective Nursing Leadership: a Systematic Review

2021 ◽  
Author(s):  
Charles Agyeman-Prempeh ◽  
Abudu Issah Ndaago ◽  
Mawuko Setordzi ◽  
Philip Abu ◽  
Moses Banoya Tia ◽  
...  
Keyword(s):  
Systematic Review ◽  
Patient Safety ◽  
Human Resource ◽  
Search Strategy ◽  
Effective Leadership ◽  
Nursing Leadership ◽  
Nurse Leaders ◽  
Team Diversity ◽  
Nursing Leaders ◽  
Main Challenge

Abstract Background: Nurses have been at the center of major improvements in the health. However these feet could not have been achieved without effective leadership. Leadership is required on every sector such education, military and health. Effective leadership tends to blend the thoughts reflection and images as well as influencing followership to achieve a desired goal. Nursing leadership has however been confronted with major challenges despite the major achievements by the health workforce. Hence this review was to describe the findings of a systematic review of studies that examine the challenges of nursing leadership and to make recommendations for further study.Methods: The search strategy of this systematic review included six (6) electronic databases. Published studies that focused on the challenges of nursing leadership were included. Data extractions and analysis were completed on all included studies by the researcher.Results: About 29,851 articles and abstracts were screen resulting in 8 included studies. Using content analysis the challenges faced by the nursing leaders as identified in the studies were group into six (6),namely workload, Human resource recruitment and staffing, budget, Change management and team diversity, Unclear job description and patient safety and expectations. The analysis shows that the main challenge facing nursing leaders were workload, Human resource recruitment and staffing as indicated by six(6) studies with the patient safety and expectation being the least as cited by two(6) studies.Conclusion: This review concludes that nursing leadership should be looked at critically at all levels of health while giving enough support to the nurse leaders in the discharge of their duties.

Relevant Nursing Leadership: An Evidence-Based Programmatic Response

2009 ◽  
Vol 6 (1) ◽  
Author(s):  
Linda L Eddy ◽  
Dawn Doutrich ◽  
Zana R Higgs ◽  
Janet Spuck ◽  
Margie Olson ◽  
...  
Keyword(s):  
Graduate Programs ◽  
Rapid Change ◽  
Nurse Retention ◽  
Leadership Competencies ◽  
Structured Interview ◽  
Nursing Leadership ◽  
Nurse Leaders ◽  
Interpretive Analysis ◽  
Interview Guide ◽  
Student Demand

Community and student demand for relevant nursing leadership graduate programs provided the impetus for this study. The aims were to identify components of highly competent nursing leadership, and strategies to integrate those components into education and practice.Nursing leaders gathered in five focus groups. A semi-structured interview guide was used to elicit narratives about nursing leadership. Interpretive analysis proceeded from identification of themes to uncovering of paradigm cases. Essential nursing leadership competencies comprised communication skills such as listening, conflict resolution, the ability to communicate a vision, motivate, and inspire. Additionally, leaders needed technological adroitness, fiscal dexterity, and the courage to be proactive during rapid change. Implications included a revision in the leadership focus of the nursing masters program, and the necessity that nurse retention should be enhanced by better educated nurse leaders who are grounded in practice and ready to provide a vision for the future.

scholarly journals Growing Nurse Leaders: Their Perspectives on Nursing Leadership and Today’s Practice Environment

2016 ◽  
Vol 21 (1) ◽  
Author(s):  
Susan Dyess ◽  
Rose Sherman ◽  
Beth Pratt ◽  
Lenny Chiang-Hanisko
Keyword(s):  
Generation Y ◽  
Nursing Leadership ◽  
Nurse Leaders ◽  
Practice Environment ◽  
Nursing Leaders ◽  
Focus Group Research ◽  
Group Research ◽  
Nurse Leader ◽  
Conventional Content Analysis ◽  
Insight Into

With the growing complexity of healthcare practice environments and pending nurse leader retirements, the development of future nurse leaders is increasingly important. This article reports on focus group research conducted with Generation Y nurses prior to their initiating coursework in a Master’s Degree program designed to support development of future nurse leaders. Forty-four emerging nurse leaders across three program cohorts participated in this qualitative study conducted to capture perspectives about nursing leaders and leadership. Conventional content analysis was used to analyze and code the data into categories. We discuss the three major categories identified, including: idealistic expectations of leaders, leading in a challenging practice environment, and cautious but optimistic outlook about their own leadership and future, and study limitations. The conclusion offers implications for future nurse leader development. The findings provide important insight into the viewpoints of nurses today about leaders and leadership.

Relationship Ending in the Concept of Customer Relationship Management

2015 ◽  
Vol 10 (2) ◽  
pp. 103-113
Author(s):  
Ewa Hajduk-Kasprowicz ◽  
Lech Nieżurawski
Keyword(s):  
Customer Relationship Management ◽  
Relationship Management ◽  
Professional Services ◽  
Customer Relationship ◽  
Modern Literature ◽  
Relationship Dissolution ◽  
Business Relationships ◽  
Efficient Management ◽  
The Future ◽  
The Relationship

The paper discusses the problems of fading and ending of business relationships in the sphere of professional services i.e. the phase of a relationship dissolution resulting from a client's or a firm's decision to end it. This phase includes, among others, determining the causes of the relationship dissolution and drawing conclusions for the future in order to prevent losing the most lucrative clients. Both in theory and in practice, relationship ending is perceived as something stretched in time i.e. consisting of numerous stages and influenced by numerous factors and events.The aim of the present paper is an analysis of the modern literature on the causes and mechanisms of business relationships termination in the sphere of professional services as well as indicating some possibilities of a more effective and efficient management of these relations. 

Improving Healthcare with Data-Driven Track-and-Trace Systems

2015 ◽  
pp. 65-82 ◽  
Author(s):  
Eldar Sultanow ◽  
Alina M. Chircu
Keyword(s):  
Quality Assurance ◽  
Big Data ◽  
Value Added ◽  
High Volume ◽  
Data Capture ◽  
Data Driven ◽  
Healthcare Organizations ◽  
Efficient Management ◽  
Internal Operations ◽  
Pharmaceutical Supply Chains

This chapter illustrates the potential of data-driven track-and-trace technology for improving healthcare through efficient management of internal operations and better delivery of services to patients. Track-and-trace can help healthcare organizations meet government regulations, reduce cost, provide value-added services, and monitor and protect patients, equipment, and materials. Two real-world examples of commercially available track-and-trace systems based on RFID and sensors are discussed: a system for counterfeiting prevention and quality assurance in pharmaceutical supply chains and a monitoring system. The system-generated data (such as location, temperature, movement, etc.) about tracked entities (such as medication, patients, or staff) is “big data” (i.e. data with high volume, variety, velocity, and veracity). The chapter discusses the challenges related to data capture, storage, retrieval, and ultimately analysis in support of organizational objectives (such as lowering costs, increasing security, improving patient outcomes, etc.).

Nursing Leadership Roles and Its Influence on the Millennial Psychiatric Nurses’ Job Satisfaction and Intent to Leave

2020 ◽  
pp. 107839032097961
Author(s):  
Rhanee T. Perkins ◽  
Sarah Bamgbade ◽  
Laura Bourdeanu
Keyword(s):  
Job Satisfaction ◽  
Intent To Leave ◽  
Nursing Leadership ◽  
Psychiatric Nurses ◽  
Leadership Roles ◽  
Current Position ◽  
Managerial Skills ◽  
Nursing Leaders ◽  
Job Satisfaction Survey ◽  
The Relationship

Background: There is an increasing need for millennial psychiatric nurses in health care. Nurses’ levels of satisfaction with their manager’s leadership styles are critical to their remaining in the profession. Aim: To explore the relationship between the roles of nursing leadership and their influence on the millennial psychiatric nurse’s level of job satisfaction and intent to leave. Method: Eighty-three psychiatric registered nurses between the ages of 22 and 37 with 6 months or more experience completed a Managerial Skills and Job Satisfaction Survey questionnaire. Results: The millennial psychiatric nurse who perceived their managers to display the roles in being a mentor ( M = 24.95, SD = 2.81), director ( M = 23.08, SD = 2.55), and monitor ( M = 22.71, SD = 2.51) had higher job satisfaction and would be less likely to leave the specialty, current position, and organization. Conclusion: The study revealed that nursing leaders need to focus on strengthening the monitor and mentor roles and work on changing from having a coordinator role to the director role.

Educational Innovation: Collaborative Mentoring for Future Nursing Leaders

2010 ◽  
Vol 16 (4) ◽  
pp. 167-170 ◽  
Author(s):  
Sharon Elizabeth Metcalfe
Keyword(s):  
Baccalaureate Nursing ◽  
Educational Innovation ◽  
Nursing Program ◽  
Nurse Leaders ◽  
Nursing Leaders ◽  
Educational Partnership ◽  
Career Focus ◽  
Nursing Administrators ◽  
Baccalaureate Nursing Program ◽  
Collaborative Mentoring

This article discusses a unique educational partnership between nurse leaders and a university baccalaureate nursing program that nurtures future nursing administrators. A structured mentoring process in which students are guided through an internship with nursing administrators and executives promotes development of a career focus, leading novices to a more mature role on their career journeys.

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