System Architecture for Support of Knowledge Management

Author(s):  
Marek Paralic ◽  
◽  
Tomás Sabol ◽  
Marian Mach ◽  

In this paper, KnowWeb, a European Commission funded research project, is briefly introduced. The project focuses on the storage of knowledge in corporate organizational memory and retrieval of relevant knowledge chunks from memory. Retrieval is based on company-specific conceptual terms instead of traditional keywords. The employed knowledge-based approach enables searching not only in physical document space but also in document context space. Flexible architecture that can be adopted by different SMEs with specific distributed environments in a simple and straightforward way is a necessary condition for success of such a system. Therefore, in addition to the knowledge modeling approach, the distributed architecture of our proposed system is described.

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Paul Hughes ◽  
Ian Hodgkinson

Purpose While the strategic management literature extols the virtues of engaging in strategic planning for superior performance, how a dynamic strategic planning capability can be developed remains underexplored; a knowledge void addressed by the paper through applying knowledge-based theory. Design/methodology/approach A mail survey was sent to high technology firms randomly sampled from the Kompass Directory of UK businesses. Firms were sampled at the SBU level, given the focus on strategic planning capability. Findings An organization’s strategic planning capability derives from extensive information distribution and organizational memory. While learning values is non-significant, symbolic information use degrades the development of a strategic planning capability. Research limitations/implications By investigating the contributory activities that lead to strategic planning capability development, the findings establish how strategic planning materializes in organizations. Further, the differential effects found for knowledge management activities on strategic planning capability development extend empirical studies that suggest knowledge is always a central tenet of strategic planning. Practical implications A set of key knowledge activities is identified that managers must address for strategic planning capability development: strategic planning routines and values of search, analysis and assessment should be appropriately informed by investments in knowledge dissemination and memory on a continual basis. Meanwhile, information misuse compromises strategic planning capabilities, and managers must protect against out-of-context or manipulated information from infiltrating into organizational memory. Originality/value Despite the advent of the knowledge-based theory and its core premise that capabilities derive from knowledge management activities, little research has been conducted into demonstrating the knowledge-based antecedents of a strategic planning capability.


Author(s):  
Rolf Grütter ◽  
Katerina Stanoevska-Slabeva ◽  
Walter Fierz

The healthcare industry is essentially knowledge based. The quality and efficiency of work performed in healthcare institutions depends on their ability to both manage internally created knowledge about patients, e.g., healing practices, and available expertise as well as to enrich and integrate it with relevant external knowledge created worldwide by related institutions (pharmacy research teams, international health organizations, etc.). Efficient management of knowledge in healthcare requires, therefore, concepts and solutions for management, cooperation, and sharing of knowledge within and between institutions (Greiner & Rose, 1997). Despite this fact, until now, knowledge management and processing techniques are mainly used in the form of isolated (e.g., expert) systems for very specific domains. The basic processes of knowledge generation and exchange across domains and locations are not supported by integrated information systems. Under the growing pressure on quality assurance and cost reduction, innovative concepts and technologies to support the management of knowledge are increasingly gaining attention from hospital workers, physicians, pharmacists, health insurance companies, and patients. Knowledge management is a systematic approach to improve the way organizations, groups, and individuals handle their knowledge in all forms, in order to improve their effectiveness, innovation and quality. This implies effective creation, capturing, sharing, and managing of knowledge. Several approaches and guidelines for organizing knowledge management (Probst, Steffen and Kai, 1997; Davenport 1998) and technologies, such as organizational memory (Stein and Zwass, 1994; Conklin, 1996) or document-management systems, have been developed in order to guide knowledge management projects and enable knowledge management. The basic feature of these approaches is the focus on specific aspects of knowledge management. They do not provide a holistic approach dealing with all critical aspects of knowledge management (Schmid & Stanoevska, 1998) starting from developing a vision and finishing with a concept for an appropriate technical platform. The complexity of the knowledge management problem in healthcare requires a holistic approach, which integrates conceptual and technical aspects of knowledge management, supports modular and evolutionary development, and considers existing (legacy) internal and external knowledge sources. In this chapter we will introduce the concept of the knowledge medium as defined by Schmid (1999), which goes beyond existing solutions for knowledge management, and will demonstrate its applicability to the healthcare domain through the example of a multi-center clinical trial. The project is a joint effort by the Swiss HIV Cohort Study, the Patient-Oriented Medical Information System Initiative of Walter Fierz, MD, and the Institute for Media and Communications Management, University of St Gallen, Switzerland. In the next section, the Swiss HIV Cohort Study and its requirements regarding data processing and knowledge management will be described. Then, the concept of the knowledge medium as a framework for the design of knowledge media in multi-center clinical trials is introduced. We relate the concept to the application context and describe the implementation of a knowledge medium in the Swiss HIV Cohort Study. Finally, the achieved results are discussed and conclusions with an outlook of further plans are given.


2021 ◽  
pp. 1-4
Author(s):  
Mathieu D'Aquin ◽  
Stefan Dietze

The 29th ACM International Conference on Information and Knowledge Management (CIKM) was held online from the 19 th to the 23 rd of October 2020. CIKM is an annual computer science conference, focused on research at the intersection of information retrieval, machine learning, databases as well as semantic and knowledge-based technologies. Since it was first held in the United States in 1992, 28 conferences have been hosted in 9 countries around the world.


2000 ◽  
Vol 33 (17) ◽  
pp. 425-430
Author(s):  
Sacile Roberto ◽  
Massimo Paolucci ◽  
Antonio Boccalatte

2017 ◽  
Vol 7 (2) ◽  
pp. 60-73 ◽  
Author(s):  
Kijpokin Kasemsap

This article analyzes the literature in the search for career management in the knowledge-based organizations (KBOs). The literature review covers the overview of career management strategy; organizational career management (OCM) and knowledge management (KM) in the KBOs; career management and career learning in the KBOs; career management innovation in the KBOs; and the significance of career management strategy in the interorganizational career transitions. Career management is the process that helps employees understand career opportunities and chart a career path within their organization. Encouraging career management in the KBOs has the potential to improve organizational performance and reach strategic goals in the modern workplace. The findings present valuable insights and further understanding of the way in which career management perspectives in the KBOs should be emphasized.


2011 ◽  
Vol 7 (4) ◽  
pp. 37-54 ◽  
Author(s):  
Anirban Ganguly ◽  
Ali Mostashari ◽  
Mo Mansouri

Knowledge Management (KM) is critical in ensuring process efficiency, outcome effectiveness and improved organizational memory for the modern day business enterprises. Knowledge Sharing (KS) is fast becoming a rapidly growing area of interest in the domain of knowledge management. The purpose of this paper is to enlist a set of generalized metrics that can be used to evaluate the efficiency and the effectiveness of knowledge sharing in an enterprise network. The metrics proposed in this research are those that can be readily measured by various types of enterprise knowledge sharing systems, and link usage information to organizational outputs. The paper uses an illustrative case example of how an enterprise might make use of the metrics in measuring the efficiency and effectiveness of its knowledge sharing system.


2011 ◽  
Vol 7 (4) ◽  
pp. 70-84
Author(s):  
Sung-kwan Kim ◽  
Joe Felan ◽  
Moo Hong Kang

Modeling approaches are gaining popularity in knowledge management (KM), especially in specifying knowledge contents. This paper addresses the enterprise knowledge modeling. An enterprise knowledge model provides users with an integrated, holistic view of organizational knowledge resources. Employing a reliable methodology is critical to building successful enterprise knowledge models. A good methodology provides an effective and efficient mechanism for developing a model. This paper first reviews the enterprise knowledge modeling (EKM) and its methodologies. An ontology-based EKM (OBEKM) methodology is proposed. Its products, procedures, and modeling language are described. The methodology is then applied to the construction of a shipping company’s knowledge model for demonstration.


2014 ◽  
Vol 21 (3) ◽  
pp. 178-183
Author(s):  
Beata Gierczak

Abstract Introduction. Competitive advantage determines the success of modern enterprises, such as hospitality companies, on the market. In turn, competitive advantage is gained as the result of skillful management, taking into account the factors that characterize the company environment. In the management process, methods and concepts that, when properly applied, facilitate the company's innovative activities play the key role, thus contributing to building competitive advantage. The purpose of this paper is to specify and characterize the methods and management concepts most commonly used by hospitality companies in the process of building competitive advantage. The core benefit of these considerations is that they serve to identify those activities of hospitality companies in which the analyzed methods and concepts found practical application. The final part of the article is devoted to an attempt to identify barriers and problems that significantly limit the use of these methods and concepts. Material and methods. In order to achieve this objective, a survey and interviews were carried out in all three- and four-star hotels in the Rzeszów area in the first quarter of 2012. Results. The results revealed that the concept most commonly used by hoteliers was knowledge-based organization (knowledge management), followed by outsourcing, benchmarking and internal competition, respectively. Conclusions. The study also demonstrated that the managers of these hospitality companies significantly lacked substantive knowledge of emerging “market” management methods and concepts.


Author(s):  
Saadet Ela PELENK

Economic, social, cultural and technological changes increase the importance of information. It is possible for organizations to adapt to change, by sharing up-to-date information. Knowledge-based new economies which consist dynamic market conditions, network-based organizational structure, continuous learning, digitalization, innovations and innovative businesses as competitive advantage source, corporate knowledge management has a strategic importance. Th eaim of this research is to determine the relationship among innovation and sub-dimensions of knowledge management as "information acquisition” and “education and communication". For this purpose, a survey was conducted with 120 employees of 3 innovative organizations that operate in various sectors. According to the results of the research, the acquisition of information has a significant positive effect on organizational innovation (β=0,29; t=3,10; p<0,05); education –training and communication variables have no significant effect on organizational innovation (p>0,05).


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