Effects of Demographic Characteristics on Trust in Driving Automation

2020 ◽  
Vol 32 (3) ◽  
pp. 605-612
Author(s):  
Jieun Lee ◽  
Genya Abe ◽  
Kenji Sato ◽  
Makoto Itoh ◽  
◽  
...  
Keyword(s):  
Technology Acceptance ◽  
New Technologies ◽  
Driving Simulator ◽  
Critical Role ◽  
Three Dimensions ◽  
Driving Frequency ◽  
Automated Driving ◽  
Assistance Systems ◽  
And Performance

With the successful introduction of advanced driver assistance systems, vehicles with driving automation technologies have begun to be released onto the market. Because the role of human drivers during automated driving may be different from the role of drivers with assistance systems, it is important to determine how general users consider such new technologies. The current study has attempted to consider driver trust, which plays a critical role in forming users’ technology acceptance. In a driving simulator experiment, the demographic information of 56 drivers (50% female, 64% student, and 53% daily driver) was analyzed with respect to Lee and Moray’s three dimensions of trust: purpose, process, and performance. The statistical results revealed that female drivers were more likely to rate higher levels of trust than males, and non-student drivers exhibited higher levels of trust than student drivers. However, no driving frequency-related difference was observed. The driver ratings of each trust dimension were neutral to moderate, but purpose-related trust was lower than process- and performance-related trust. Additionally, student drivers exhibited a tendency to distrust automation compared to non-student drivers. The findings present a potential perspective of driver acceptability of current automated vehicles.

scholarly journals Innovative CRM and Performance of SMEs: The Moderating Role of Relational Capital

2020 ◽  
Vol 6 (4) ◽  
pp. 155
Author(s):  
Nagwan AlQershi ◽  
Sany Sanuri Mohd Mokhtar ◽  
Zakaria Bin Abas
Keyword(s):  
Structural Equation ◽  
Small And Medium Enterprises ◽  
Critical Role ◽  
Customer Relationship ◽  
Relational Capital ◽  
And Performance ◽  
Medium Enterprises ◽  
The Relationship ◽  
Key Customer

Customer Relationship Management (CRM) is more than an information tool and plays a critical role in small and medium enterprises (SMEs). The present study explored the moderating effect of relational capital (RC) on the relationship between CRM dimensions and the performance of 284 Yemeni manufacturing SMEs. Partial Least Squares-Structural Equation Modelling (PLS-SEM) was used to test the study’s hypotheses. Results indicate that only three of the CRM dimensions have a significant effect on performance. The moderating effects of relational capital on this relationship were also examined and were found to be significant for only two CRM dimensions: technology-based CRM and CRM organization. Key customer focus and CRM knowledge management had no effect. The findings of this study offer important insights for owners and managers of SMEs, researchers, and policymakers to further understand the effects of relational capital and CRM on SMEs’ performance. SMEs should be encouraged to develop their CRM and relational capital to improve their performance.

scholarly journals Enochs of the modern workplace

2015 ◽  
Vol 17 (1) ◽  
pp. 35-53
Author(s):  
Robert Hugh Campbell ◽  
Mark Grimshaw
Keyword(s):  
Technology Acceptance ◽  
Attitude Change ◽  
Critical Role ◽  
Negative Attitudes ◽  
Content Type ◽  
Is Implementation ◽  
User Attitudes ◽  
Project Risks ◽  
Professional People

Purpose – This paper aims to expose the behaviours through which modern professional people commonly obstruct information system (IS) implementations in their workplace. Users often resist IS implementations, and it has been established that this can cause an implementation to fail. As the initial analysis of an on-going research project, this paper does not yet seek to present IS resistance as a good or a bad thing, it simply identifies and codifies forms of IS resistance. Design/methodology/approach – Inductive interviews with IS implementers threw light on 29 resisted projects across 21 organisations. Interviewees were introduced to established theories of attitude change from social and cognitive psychology then asked to reflect on their experiences of IS implementations using these theories as a lens. Findings – Although it is not claimed that all approaches by which users obstruct IS implementations are identified here, we believe that those most commonly deployed have been uncovered. It is also revealed that such behaviours result from negative user attitudes and that their impact can be significant. They can emotionally or psychologically affect system champions and can often cause implementation projects to fail. Research limitations/implications – Our method was based on an epistemic assumption that significant understanding is found in the experience and knowledge (tacit and explicit) of IS implementation experts. The paper’s contents are drawn from reflections on a combined 302 years of experience using attitude change psychology as a lens. Using this method, a range of obstructive behaviours was identified. Although it is claimed that the obstructive behaviours most commonly deployed have been unveiled, it is not probable that this list is comprehensive and could be appended to using alternative approaches. Practical implications – This paper has significant implications for stakeholders in IS implementations. It enables project risks originating from users to be better identified, and it highlights the critical role that negative user attitudes can play in an implementation. Social implications – This paper considers a common area of conflict in professional organisations, modelling its nature and effect. It also encourages system champions to consider user attitude cultivation as a critical part of any implementation project. Originality/value – The contribution of this research is twofold. In the arena of user resistance, it is the first to focus on how implementations are resisted and is accordingly the first to identify and taxonomise forms of IS resistance. A contribution is also made to an ongoing literature conversation on the role of attitude in technology acceptance. This paper is the first to focus, not on user attitudes but on how negative attitudes are manifest in behaviour.

Public Acceptance of HTGR Technology

2008 ◽  
Author(s):  
Ryan Hannink ◽  
Reiner Kuhr ◽  
Tony Morris
Keyword(s):  
Information Exchange ◽  
New Technologies ◽  
Critical Role ◽  
Nuclear Industry ◽  
Performance Characteristics ◽  
Public Acceptance ◽  
Public Confidence ◽  
Private Industry ◽  
The Public ◽  
And Performance

Nuclear energy projects continue to evoke strong emotional responses from the general public throughout the world. High Temperature Gas-Cooled Reactor (HTGR) technology offers improved safety and performance characteristics that should enhance public acceptance but is burdened with demonstrating a different set of safety principles. This paper summarizes key issues impacting public acceptance and discusses the importance of openly engaging the public in the early stages of new HTGR projects. The public gets information about new technologies through schools and universities, news and entertainment media, the internet, and other forms of information exchange. Development of open public forums, access to information in understandable formats, participation of universities in preparing and distributing educational materials, and other measures will be needed to support widespread public confidence in the improved safety and performance characteristics of HTGR technology. This confidence will become more important as real projects evolve and participants from outside the nuclear industry begin to evaluate the real and perceived risks, including potential impacts on public relations, branding, and shareholder value when projects are announced. Public acceptance and support will rely on an informed understanding of the issues and benefits associated with HTGR technology. Major issues of public concern include nuclear safety, avoidance of greenhouse gas emissions, depletion of natural gas resources, energy security, nuclear waste management, local employment and economic development, energy prices, and nuclear proliferation. Universities, the media, private industry, government entities, and other organizations will all have roles that impact public acceptance, which will likely play a critical role in the future markets, siting, and permitting of HTGR projects.

scholarly journals Open innovation in specialized SMEs: the case of supercars

2017 ◽  
Vol 23 (6) ◽  
pp. 1167-1195 ◽  
Author(s):  
Andres Ramirez-Portilla ◽  
Enrico Cagno ◽  
Terrence E. Brown
Keyword(s):  
Open Innovation ◽  
Structural Equation ◽  
Social Performance ◽  
Two Dimensions ◽  
Three Dimensions ◽  
Equation Modeling ◽  
Content Type ◽  
Firm Innovativeness ◽  
And Performance

Purpose The purpose of this paper is to explore the influence that adopting open innovation (OI) has on the innovativeness and performance of specialized small and medium-sized enterprises (SMEs). This paper also examines the adoption of OI within a firm’s practices and models, and within the three dimensions of firm sustainability. Design/methodology/approach Survey data from 48 specialized SMEs manufacturing supercars were analyzed using partial least squares structural equation modeling. SmartPLS software was used to conduct a path analysis and test the proposed framework. Findings The findings suggest that high adoption of OI models tends to increase firm innovativeness. Similarly, the adoption of OI practices has a positive effect on innovativeness but to a lesser extent than OI models. The moderation results of innovativeness further show that OI models and practices can benefit the performance of SMEs. Specifically, two dimensions of performance – environmental and social performance – were found to be greatly influenced by OI. Research limitations/implications Due to parsimony in the investigated model, this study only focuses on OI adoption as practices and models without considering its drivers or other contingency factors. Practical implications This paper could help practitioners in SMEs better understand the benefits of adopting OI to be more innovative but also more sustainable. Originality/value This study contributes to the literature on the role of OI practices and models regarding the dimensions of firm sustainability performance by being the first paper to investigate this relationship in the context of small and medium manufacturers of supercars.

scholarly journals Tell Them How They Did: Feedback on Operator Performance Helps Calibrate Perceived Ease of Use in Automated Driving

2019 ◽  
Vol 3 (2) ◽  
pp. 29 ◽  
Author(s):  
Yannick Forster ◽  
Sebastian Hergeth ◽  
Frederik Naujoks ◽  
Josef Krems ◽  
Andreas Keinath
Keyword(s):  
Driving Simulator ◽  
Ease Of Use ◽  
Use Case ◽  
Perceived Ease Of Use ◽  
Automated Driving ◽  
Human Machine Interfaces ◽  
Level 3 ◽  
Level 2 ◽  
Over Time

The development of automated driving will profit from an agreed-upon methodology to evaluate human–machine interfaces. The present study examines the role of feedback on interaction performance provided directly to participants when interacting with driving automation (i.e., perceived ease of use). In addition, the development of ratings itself over time and use case specificity were examined. In a driving simulator study, N = 55 participants completed several transitions between Society of Automotive Engineers (SAE) level 0, level 2, and level 3 automated driving. One half of the participants received feedback on their interaction performance immediately after each use case, while the other half did not. As expected, the results revealed that participants judged the interactions to become easier over time. However, a use case specificity was present, as transitions to L0 did not show effects over time. The role of feedback also depended on the respective use case. We observed more conservative evaluations when feedback was provided than when it was not. The present study supports the application of perceived ease of use as a diagnostic measure in interaction with automated driving. Evaluations of interfaces can benefit from supporting feedback to obtain more conservative results.

scholarly journals Communications and Driver Monitoring Aids for Fostering SAE Level-4 Road Vehicles Automation

Electronics ◽  
2018 ◽  
Vol 7 (10) ◽  
pp. 228 ◽  
Author(s):  
Felipe Jiménez ◽  
José Naranjo ◽  
Sofía Sánchez ◽  
Francisco Serradilla ◽  
Elisa Pérez ◽  
...  
Keyword(s):  
Decision Making ◽  
Cooperative Systems ◽  
Automated Vehicles ◽  
Automated Driving ◽  
Road Vehicles ◽  
Driver Monitoring ◽  
Level 3 ◽  
Assistance Systems ◽  
Level 2

Road vehicles include more and more assistance systems that perform tasks to facilitate driving and make it safer and more efficient. However, the automated vehicles currently on the market do not exceed SAE level 2 and only in some cases reach level 3. Nevertheless, the qualitative and technological leap needed to reach level 4 is significant and numerous uncertainties remain. In this sense, a greater knowledge of the environment is needed for better decision making and the role of the driver changes substantially. This paper proposes the combination of cooperative systems with automated driving to offer a wider range of information to the vehicle than on-board sensors currently provide. This includes the actual deployment of a cooperative corridor on a highway. It also takes into account that in some circumstances or scenarios, pre-set or detected by on-board sensors or previous communications, the vehicle must hand back control to the driver, who may have been performing other tasks completely unrelated to supervising the driving. It is thus necessary to assess the driver’s condition as regards retaking control and to provide assistance for a safe transition.

scholarly journals As We Build our World We Build our Minds:  The Causal Role of Technology in the Development and Evolution of Human Psychological Traits

2021 ◽  
Author(s):  
◽  
Matt Gers
Keyword(s):  
Evolutionary Dynamics ◽  
New Technologies ◽  
Psychological Development ◽  
Three Dimensions ◽  
Causal Role ◽  
Analysis Tool ◽  
Psychological Traits ◽  
Novel Technologies ◽  
Concept Space

<p>Do genes or environments have more of a role to play in the development of psychological traits? The nature versus nurture debate takes many forms and recent developmental systems arguments consider the roles of developmental resources to be inextricably linked. In this thesis I show that some elements of human culture, specifically technologies, play a privileged role in psychological development. Moreover, as we invent new technologies, we change the developmental environment for the present and subsequent generations, thereby causing evolution of the mind. I begin by outlining evidence, which shows that culture, and technology in particular, cause novel psychological traits to develop. Then I explain the evolutionary dynamics by which novel technologies and traits co-elaborate each other. The brain has evolved adaptations for plasticity and responds to environmental challenges in novel ways during development. I also show that brains often integrate with the material world, incorporating symbols, technologies and other artefacts as part of distributed information processing systems. Having demonstrated that technology has a causal role to play in cognitive development and function, I then move on to explain how we can distinguish among causal roles and thereby favour some causes over others in explanations of the development of traits. Beginning with Woodward’s analysis of three dimensions of biological causation, I build a concept space and incorporate a fourth dimension of causation. This modified four-dimensional concept space of causal roles allows us to categorize and distinguish the causal role of genetic and non-genetic developmental resources. It turns out that, with respect to some questions or effects we are interested in, genes are important, and with respect to many other effects or developmental outcomes, cultural technologies are more privileged causes. I illustrate the use of this causal analysis tool by explaining the development of critical thinking skills. I conclude by arguing that the privileged role of technology in psychological development may help to explain two problems in human prehistory. First, it helps to explain why there was a lag between Homo sapiens becoming anatomically modern and only later becoming behaviourally modern, and second, it helps to explain the mysterious extinction of the Neanderthals.</p>

scholarly journals Curating complexity: the role of sentience in parametric design

2021 ◽  
Author(s):  
Antonio Cunha
Keyword(s):  
Parametric Design ◽  
Critical Role ◽  
Computational Design ◽  
Qualitative Reasoning ◽  
Architectural Theory ◽  
Architectural Discourse ◽  
Philosophical Foundations ◽  
And Performance ◽  
Current Paradigm

In De Architectura, Vitruvius makes note of three criteria that define architecture; firmitas (durability), utilitas (function) and venustas (delight). These ideals form the philosophical foundations of virtually all modern architectural theory. With the advent of computational tools, many advocates, commonly armed with staggering statistics, frame these methods as a means of increasing efficiency in collaboration, construction and performance - muting the critical role of a sentient designer in architectural discourse of the digital age. The role of the parti has eroded in favour of computational strategies that constrain utilitas to a measure of quantifiable “fitness”. The research herein unveils and reflects upon the mutating role of the architect in computational design, advocating for the importance of qualitative reasoning in a parametric process. Where the current paradigm is negligent, the project aims to illuminate and reinforce the role of today’s sentient designer nested in a cultural milieu of computation.

scholarly journals Curating complexity: the role of sentience in parametric design

2021 ◽  
Author(s):  
Antonio Cunha
Keyword(s):  
Parametric Design ◽  
Critical Role ◽  
Computational Design ◽  
Qualitative Reasoning ◽  
Architectural Theory ◽  
Architectural Discourse ◽  
Philosophical Foundations ◽  
And Performance ◽  
Current Paradigm

In De Architectura, Vitruvius makes note of three criteria that define architecture; firmitas (durability), utilitas (function) and venustas (delight). These ideals form the philosophical foundations of virtually all modern architectural theory. With the advent of computational tools, many advocates, commonly armed with staggering statistics, frame these methods as a means of increasing efficiency in collaboration, construction and performance - muting the critical role of a sentient designer in architectural discourse of the digital age. The role of the parti has eroded in favour of computational strategies that constrain utilitas to a measure of quantifiable “fitness”. The research herein unveils and reflects upon the mutating role of the architect in computational design, advocating for the importance of qualitative reasoning in a parametric process. Where the current paradigm is negligent, the project aims to illuminate and reinforce the role of today’s sentient designer nested in a cultural milieu of computation.

Sign in / Sign up

Export Citation Format

Share Document