INFORMATION AND COMMUNICATION TECHNOLOGY AND WORKERS’ PARTICIPATION AND JOB SATISFACTION

Author(s):  
Ambrose Agwu ◽  
Emenike Ahiabuike
2021 ◽  
Vol 3 (2) ◽  
pp. 117-132
Author(s):  
Made Adnyana ◽  
Mohamad Fauzi

This study aimed to determine the effect of competence, work discipline and placement on job satisfaction and their impact on the performance of Information and Communication Technology Security Service institutions. This research uses quantitative research with a descriptive analysis approach. The variables in this study are divided into three types: 1) Independent Variables, 2) Intervening Variables, and 3) Bound Variable. The data in this study are divided into primary data and secondary data. The sample in this study is several 230 employees who have worked at the Information and Communication Technology Security Service Institute for at least one year in January 2021 and are spread over the work unit of the Information and Communication Technology Security Service Institute. Analysis of the data in this study using validity test, reliability test, direct effect test, indirect effect test and hypothesis testing. Based on the results of data analysis, it can be concluded that: 1) Competence, work discipline, job placement directly have a positive and significant effect on job satisfaction; 2) Competence and job placement have no positive and significant effect on performance; 3) Work Discipline directly affects performance; 4) Placement through job satisfaction has a positive and significant effect on performance; and 5) Job satisfaction directly has a positive and significant effect on performance.


Author(s):  
Marwa El-Ayouti ◽  
Sherif Kamel

The information and communication technology industry is growing worldwide, penetrating all sectors and services. Therefore, organizations are formulating different formulas and mechanisms to provide a competitive and challenging working environment to attract the best human resources around the globe to join their infrastructure build-up in terms of humanware. Egypt, as a developing country, has been investing heavily in building its information and communication technology infrastructure with a focus on human resources. However, many organizations are continually faced with various challenges to keep their key human resources due to the emerging offerings and opportunities at various levels locally, regionally and internationally. This chapter presents the findings of a research that was conducted in Egypt in 2001 with a primary objective to understand the overall level of job satisfaction among employees in the ICT sector in Egypt. The research aimed at identifying the major factors that affect their satisfaction and highlighting the driving forces leading to the “brain drain” of skilled ICT professionals to jobs overseas. The research assesses the major aspects affecting job satisfaction and ranks them by importance. Moreover, the empirical evidence illustrates the willingness of ICT professionals to seek job opportunities abroad, and the major forces leading to brain drain. Within the scope of the research, job satisfaction is studied as a function of four groups of job aspects, namely, economic, social, training and development, and psychological aspects. Economic aspects cover variables such as pay, rewards and benefits. Social aspects include relationships with colleagues, teamwork and working conditions. Training and development covers the amount of training received by employees and their access to technologies. Psychological aspects include factors such as interest and scope of work, challenges and disciplinary procedures. The survey was conducted among ICT professionals employed in key ICT companies operating in Egypt, as well as companies in other sectors including financial institutions including organizations from the private sector, governmental organizations and multinational firms. The research is important to assess the problems faced by many organizations in Egypt due to the brain drain of its skilled ICT professionals to jobs overseas due to clearer career paths and advancement opportunities, better access to new technologies and higher pay. Respectively, the findings of the research represent important guidelines for various organizations to be able to retain its ICT skilled professionals in Egypt and similar environments.


2021 ◽  
Vol 3 (3) ◽  
pp. 1-16
Author(s):  
Made Adnyana ◽  
David Sitorus

This study aimed to determine the effect of work environment, motivation, and organizational culture on job satisfaction and its impact on the performance of information and communication technology security services. This research uses quantitative research. The research variables used are divided into three variables: a) Independent Variables, b) Intervening Variables, and c) Variables. Sources of data in this study are divided into primary data and secondary data. Data collection techniques in this study using observation techniques and questionnaires. The population in this study was obtained from personnel at the Information and Communication Technology Security Service. While the number of samples used was 230 employees who worked for at least one year in January 2021 at the Information and Communication Technology Security Service, the sampling method used in this study was the accidental sampling technique. The data analysis method in this study used Validity Test, Reliability Test, and Hypothesis Testing (Regression Weight and Direct Effect). Based on the results of the analysis and data processing described in the previous chapter, the conclusions obtained from this study are as follows: 1) Work Environment, Motivation, Organizational Culture have a direct positive and significant effect on job satisfaction; 2) Work Environment, Motivation, Organizational Culture, and Job Satisfaction directly have a positive and significant effect on performance; 3) Work environment and motivation through job satisfaction have no positive and significant effect on performance; and 4) Organizational Culture through Job Satisfaction has a positive and significant effect on performance.


2021 ◽  
Vol 27 (2) ◽  
Author(s):  
Enizete Andrade Ferreira ◽  
Erika Cristina de Carvalho Silva Pereira ◽  
Maely Ferreira Holanda Ramos

Este artigo trata de uma revisão sistemática de estudos que investigam autoeficácia e satisfação no trabalho subsidiados pela Teoria Social Cognitiva de Albert Bandura. Objetivou-se explorar as temáticas dos estudos desenvolvidos sobre autoeficácia e satisfação no trabalho com professores da Educação Básica.  Foi utilizado como técnica a Análise de Conteúdo segundo Bardin auxiliado, pelo software NVIVO 10. Para tanto foram feitas buscas em três bases de dados (Scielo, Redalyc e Capes), onde foram encontrados 23 artigos válidos para estudo de acordo com os critérios de inclusão pré-estabelecidos. O resultado deste trabalho revelou 16 (dezesseis) estudos com ênfase na autoeficácia docente, equivalente a 72,7%; eles evidenciaram 16 subcategorias, das quais apresentaram destaques: (a) desempenho docente (f=6); (b) colaboração entre professores (f=2); Tecnologia de Informação e Comunicação (TIC) (f=2); motivação (f=2); inclusão (f=2). Os que tratavam das categorias autoeficácia e satisfação simultaneamente alcançaram um total de 4 (18,2%), em que as variáveis bem-estar docente e Burnout apresentaram, cada, maior frequência (f=2) e os que destacaram a categoria satisfação no trabalho incidiram 2 (duas) frequências (9,1%), revelando escassez nos estudos sobre essa variável. É notável diante das respostas obtidas a partir análise dos dados, a importância das categorias supracitadas na ação docente.OVERVIEW OF STUDIES ON SELF-EFFECTIVENESS AND SATISFACTION IN THE WORK OF TEACHERS OF BASIC EDUCATIONAbstractThis article deals with a systematic review of studies that investigate self-efficacy and job satisfaction subsidized by Albert Bandura's Cognitive Social Theory. The objective was to explore the themes of the studies developed on self-efficacy and satisfaction at work with teachers of Basic Education. The Bardin-assisted Content Analysis was used as a technique by the NVIVO 10 software. For this purpose, three databases were searched (Scielo, Redalyc and Capes), where 23 valid articles were found for study according to the inclusion criteria pre-established. The result of this study revealed 16 (sixteen) studies with an emphasis on teacher self-efficacy, equivalent to 72.7%; they showed 16 subcategories, of which they presented highlights: (a) teaching performance (f = 6); (b) collaboration between teachers (f = 2); Information and Communication Technology (ICT) (f = 2); motivation (f = 2); inclusion (f = 2). Those that dealt with the self-efficacy and satisfaction categories simultaneously reached a total of 4 (18.2%), in which the variables teacher well-being and burnout presented, respectively, a higher frequency (f = 2) and those that highlighted the satisfaction category in the 2 (two) frequencies (9.1%), revealing a lack of studies on this variable. It is remarkable, given the answers obtained from the analysis of the data, the importance of the aforementioned categories in the teaching action.Keywords: Self-efficacy. Job satisfaction. Teachers. Cognitive Social Theory.PANORAMA DE LOS ESTUDIOS SOBRE AUTOEFICACIA Y SATISFACCIÓN EN EL TRABAJO DE DOCENTES DE LA EDUCACIÓN BÁSICAResumenEste artículo trata de una revisión sistemática de estudios que investigan autoeficacia y satisfacción en el trabajo subsidiados por la Teoría Social Cognitiva de Albert Bandura. Se objetivó explorar las temáticas de los estudios desarrollados sobre autoeficacia y satisfacción en el trabajo con profesores de la Educación Básica. Se utilizó como técnica el Análisis de Contenido según Bardin auxiliado, por el software NVIVO 10. Para ello se realizaron búsquedas en tres bases de datos (Scielo, Redalyc y Capes), donde se encontraron 23 artículos válidos para estudio de acuerdo con los criterios de inclusión predeterminado. El resultado de este trabajo reveló 16 (dieciséis) estudios con énfasis en la autoeficacia docente, equivalente al 72,7%; que evidenciaron 16 subcategorías, de las cuales presentaron destaques: (a) desempeño docente (f = 6); (b) colaboración entre profesores (f = 2); Tecnología de Información y Comunicación (TIC) (f = 2); motivación (f = 2); inclusión (f = 2). Los que trataban de las categorías autoeficacia y satisfacción simultáneamente alcanzaron un total de 4 (18,2%), en que las variables bienestar docente y Burnout presentaron, cada, mayor frecuencia (f = 2) y los que destacaron la categoría satisfacción en el trabajo se centró 2 (dos) frecuencias (9,1%), revelando escasez en los estudios sobre esa variable. Es notable ante las respuestas obtenidas a partir del análisis de los datos, la importancia de las categorías arriba citadas en la acción docente.Palabras-clave: Autoeficacia. Satisfacción en el trabajo. Profesores. Teoría Social Cognitiva.


2012 ◽  
Vol 43 (4) ◽  
pp. 222-231 ◽  
Author(s):  
Nina Hansen ◽  
Tom Postmes ◽  
Nikita van der Vinne ◽  
Wendy van Thiel

This paper studies whether and how information and communication technology (ICT) changes self-construal and cultural values in a developing country. Ethiopian children were given laptops in the context of an ICT for development scheme. We compared children who used laptops (n = 69) with a control group without laptops (n = 76) and a second control group of children whose laptop had broken down (n = 24). Results confirmed that after 1 year of laptop usage, the children’s self-concept had become more independent and children endorsed individualist values more strongly. Interestingly, the impact of laptop usage on cultural values was mediated by self-construal (moderated mediation). Importantly, modernization did not “crowd out” traditional culture: ICT usage was not associated with a reduction in traditional expressions (interdependent self-construal, collectivist values). Theoretical and practical implications are discussed.


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