scholarly journals Pengukuran Kinerja Efektif Departemen Pengembangan Sistem Informasi dengan Metode Balanced Scorecard pada PT. Xyz

Author(s):  
Eli Suryani ◽  
Muhammad Fadli

Department of Information System Development at PT XYZ becomes a trigger in the movement of the Information Technology Development of the company.  However it is not merely the fastest, the biggest or the most completed project that determine the success, but the most important is to align with the business strategy due to achieve the company’s goal and objective. Recognizing the performance does not only need a measurement system but also right measurements. The purpose of the study is to design an effective Key Performance Indicator in Departement of Information System Development that is aligned with current indicators to measure the success of company’s strategy execution. The choosen indicators are cascaded from company’s strategy map and information technology strategy map. The design uses balanced scorecard method according to data and information collected from executive interview, focus group discussion and workshop with the key persons in IT organization. Balanced scorecard method provides the integration of financial and non-fianncial factor for measurements. It allows different level formulation with same performance indicator flexibly. Recently, Department of Information System Development can monitor and develop its performance directionally. 

Author(s):  
Małgorzata Pańkowska

The goal of human-computer interaction evolves from just making Internet systems easy to use to making them easy to develop. By now, most people are familiar with the basic functionalities of business applications. However, one fundamental challenge for the coming future is to develop Information Technology (IT) environments that allow users who do not have background in programming to develop or modify their own applications. In this chapter, the end-user computing is defined as an IT environment supported by methods, techniques, and tools that allow users of business information systems, who are acting as non-professional software developers, to create, modify, and extend a software system. The purpose of the research is to bridge the gap in the management science by investigating customer participation in information system development and its effect on users' future cooperation behavior. Beyond that, the theoretical framework linking information system development to customer satisfaction and intention toward future collaboration is proposed. In conclusion, the chapter reveals the huge potential of users' capabilities for the improvement of business information system design and development process.


Author(s):  
Joby P P

The continuous evolving of the information technology towards the enhanced agile and collective strides of working from the document driven working has turned the focus to the features of the information system development and the operations. These agile approaches have paved way for the concepts that provide an incorporated development and operations coined as the DevOps. The DevOps is an enterprise software development and viewed as the appropriate perception for the simultaneous distribution and the positioning of the working software. It enhances and modifies the relationship by promoting improved communication and the cooperation among the business unit. However the adoption of the Development and the Operation being a complex task the paper presents the review on the challenges and the benefits of the DevOps and also explores the DevOps to offer an enhancement in the adoption of the DevOps in the information systems.


Teknologi ◽  
2012 ◽  
Vol 1 (2) ◽  
Author(s):  
Yosi Agustiawan

ABSTRAK Pemanfaatan dan pengembangan sistem informasi yang dapat mengintegrasikan seluruh proses bisnis untuk dapat meningkatkan kinerja perusahaan banyak dilakukan melalui proyek pengadaan paket software atau hardware yang siap pakai di pasaran dan langsung mengimplementasikannya. Implementasi sistem informasi akan melibatkan semua aktivitas organisasi yang berhubungan dengan penggunaan dan manajemen dari sistem informasi tersebut sehingga menyebabkan perubahan proses bisnis. Perubahaan organisasi yang tidak dikelola dengan baik menjadi penyebab utama kegagalan proyek sistem informasi. Manajemen perubahan yang didukung oleh puncak manjeman dan memiliki kemampuan dalam penguasaan teknologi, pengetahuan proses bisnis dan budaya organisasi perusahaan menjadi kunci keberhasilan proyek implementasi sistem informasi. Kata kunci: implementasi, perubahan organisasi, manajemen perubahan ABSTRACT Most of information system development that can integrate all business process in order to improve company performance conducted by purchasing software/hardware package and implement it. Information system implemetation will involve all organizational activities that cause changes in business processes. Organizational change is not managed properly cause the failure of information systems projects. Change management requires top management support and must have the capability of information technology, business processes and organizational culture. Key words: implementation, organizational change, change management


Author(s):  
Arfan Sansprayada ◽  
Kartika Mariskhana

Abstract—The need for information system development in a company is a basic requirement that must be met by each company in order to run its business processes properly. This is the basic key in a company in order to provide maximum results to find as many profits or profits. Application development or requirements in the application also provide speed for employees to carry out their activities to work properly and optimally. The development of the era requires that companies must be productive and have innovations so that the business wheel of the company can run well. This is based on the development of technology that is so fast that it requires special expertise in its application. This research is expected to be able to help some problems that exist in a company. Where its application can make it easier for employees to carry out their respective duties and roles in order to maximize their potential. For companies, the application of this application can accommodate the company's business wheels so that they can be properly and correctly documented .   Keywords : Systems, Information, Applications


1977 ◽  
Author(s):  
William B. Mitchell ◽  
Robin G. Fegeas ◽  
Katherine A. Fitzpatrick ◽  
Cheryl A. Hallam

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