scholarly journals FAKTOR PENENTU KUALITAS LAYANAN DAN MINAT UNTUK MELANJUTKAN PENGGUNAAN SISTEM PELAPORAN ONLINE

2017 ◽  
Vol 13 (2) ◽  
pp. 128
Author(s):  
Santirianingrum Soebandhi ◽  
Intan Nur Aini ◽  
Agus Baktiono
Keyword(s):  
Service Quality ◽  
Online Survey ◽  
Reporting System ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Survey Method ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Continuance Intention ◽  
Online Questionnaire

Abstrak: Faktor Penentu Kualitas Layanan dan Minat untuk Melanjutkan Penggunaan Sistem Pelaporan Online. Penelitian ini bertujuan untuk menganalisis pengaruh perceived usefulness, perceived ease of use, kenyamanan, dan keamanan terhadap kualitas layanan dan minat untuk melanjutkan menggunakan SIPP online di BPJS Ketenagakerjaan. Penelitian ini menggunakan metode survei online kepada 50 perusahaan peserta BPJS Ketenagakerjaan dengan segmentasi Platinum dan Gold. Kuesioner online diisi oleh Kepala Bagian Sumber Daya Manusia. Data dianalisis dengan menggunakan PLS-SEM. Penelitian ini menemukan bahwa kualitas layanan secara signifikan dipengaruhi oleh perceived ease of use dan kenyamanan, sedangkan minat melanjutkan penggunaan SIPP online hanya dipengaruhi oleh perceived usefulness. Kata Kunci: minat melanjutkan penggunaan, kualitas layanan, sistem pelaporan online Abstract: Determinants of Service Quality and Continuance Intention to Use Online Reporting System. This study aims to analyze the effect of perceived usefulness, perceived ease of use, convenience, and security towards service quality and continuance intention to use SIPP online at BPJS Employment. This study uses online survey method to 50 companies participating in BPJS Employment with Platinum and Gold segmentation. The online questionnaire was filled by the head of Human Resources Department. Data were analyzed using PLS-SEM. The results show that service quality was significantly influenced by perceived ease of use and convenience, while continuance intention to use SIPP online was only influenced by perceived usefulness. Keywords: continuance intention, service quality, online reporting system 

Factors Influencing Citizens' Intention to Use E-Government Services

2017 ◽  
Vol 13 (1) ◽  
pp. 14-32 ◽  
Author(s):  
Isaac Kofi Mensah ◽  
Mi Jianing ◽  
Dilawar Khan Durrani
Keyword(s):  
Service Quality ◽  
Technology Acceptance ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Korean Students ◽  
Moderation Effect ◽  
Perceived Service Quality ◽  
Government Services

The purpose of this research paper is to investigate the determinates of Korean students in China to use e-government services. A total of 400 structured research questionnaire instruments was designed and administered to potential respondents of which 93.75% responded. The Technology Acceptance Mode (TAM) was used as a theoretical framework for this study. The data gathered was analyzed with SPSS version 20. The results show that all the predictors (Perceived Usefulness, Perceived Ease of Use, Perceived Service Quality, and Citizen Trust) investigated are significant positive determiners of Korean students' intention to adopt and use e-government services. The results further indicated that Citizen Trust positively and significantly moderated the positive relationship between perceived ease of use, perceived service quality and intention to use e-government services but failed to show any positive moderation effect on perceived usefulness and intention to use e-government services. The implications of these findings are further discussed.

scholarly journals Factors Influencing Intentions to use Digital Learning during COVID-19 Outbreak in Sindh: An Empirical Study

2021 ◽  
Vol 6 (1) ◽  
pp. 83-95
Author(s):  
Abdul Rahim Chandio
Keyword(s):  
Online Survey ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Learning System ◽  
Intention To Use ◽  
Digital Learning ◽  
Online Classes ◽  
Wireless Technology ◽  
Perceived Ease Of Use ◽  
Behavioral Determinants

This study aims to determine the intention of the students towards the use of digital learning during the COVID-19 outbreak as it impacts to cover the syllabus and face the learning management at risk. The rising dilemma of the COVID-19 urged the world communities to adopt the Digital system in the learning sphere to mitigate the psychological stress of the pandemic as Pakistan also moved to meet the criteria accordingly. The current research investigates the university students’ perception to apply the digital learning system in the way to regulate their online classes among the graduate to the Ph.D. level in Sindh. For the discovering the opinion of the digital learning users the behavioral determinants as perceived ease of use (PEOU), perceived usefulness (PU), social influence (SI), perceived quality (PQ), and intention to use e-learning (IEL) have been proposed and these constructs are used to envisage the students intentional level to use the wireless technology in their online classes in a Pakistan point of view. The data was collected through the students using an online survey of the Mehran University of Engineering & Technology Jamshoro, in which 249 respondents participated via their online feedback to fill the questionnaires. The theoretical approach pursues to encircle the technological acceptance model and unified theory of acceptance and use of technology to find out the users intention to use the digital learning and the data analysis was carried out through utilizing SPSS version 24 and the hypotheses were tested through the regressions and correlations. The given results highlight that all proposed factorsreveal the significant and positive relationship with dependent variable. The limitation of the prevailing study is concerned with the use of wireless technology in educational sector within a particular institution and findings could assist the students to adopt the online learning during the COVID-19 outbreak. The overall findings lead towards proposed framework and its practical implications.

scholarly journals Parent’s acceptance on wearable technology for children’s safety

2020 ◽  
Vol 17 (2) ◽  
pp. 1066
Author(s):  
Zadilhayat Mohammed ◽  
Fauziah Redzuan
Keyword(s):  
Financial Risk ◽  
Pearson Correlation ◽  
Influence Factors ◽  
Wearable Technology ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Survey Method ◽  
Gps Tracking ◽  
Intention To Use ◽  
Perceived Ease Of Use

<span>This paper presents a study on parent’s acceptance on wearable technology for children’s safety. Recently, there are many applications of wearable technology used in ensuring children’s safety, such as GPS tracking devices that are seen to be related to the safety of the children. However, the Malaysian parents have not been using these technologies to protect their children due to lack of knowledge on the wearable technology, non-familiarity with the devices, privacy and also security concern of data in wearable technology. Thus, the objective of the present research is to identify the significant factors that influence parents’ acceptance on wearable technology for their children’s safety and to identify the greatest influence factors for the acceptance of these wearable technologies for children’s safety. These factors are expected to bring about usefulness, ease of use, trust, privacy risk, financial risk and intention to use these technologies. As such, quantitative survey method was employed in the present study to obtain the result for the factors acceptance. The analysis and findings were done using IBM SPSS Version 25 tools via Pearson Correlation Analysis and Multiple Linear Regressions to get the result for the acceptance and to achieve the research objectives. Based on the result, it is discovered that the factors significant to intention to use of the wearable technology are perceived usefulness, perceived ease of use and trust while privacy and financial risk are factors seen to be non-significant to intention to use the wearable technology. Lastly, trust is discovered to be the greatest factor influencing parents to accept wearable technology and intention to use the technology. However, it is recommended for further study to employ experimental method in carrying out the research in order to get the real trust feeling of intention to use the wearable technology.</span>

scholarly journals Students’ acceptance of mobile-based assessment

2021 ◽  
pp. 43-52
Author(s):  
Nur Adillawati Kosim Saputri ◽  
Ade Gafar Abdullah ◽  
Dadang Lukman Hakim
Keyword(s):  
Behavioral Intention ◽  
Online Survey ◽  
Structural Model ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Second Grade ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Effective Development ◽  
Behavioral Intention To Use

The effective development of a Mobile-Based Assessment (MBA) depends on students’ acceptance. The aim of this paper was to examine the determinant factor of students’ behavioral intention to use mobile-based assessment. Data were collected from 105 second grade students of a vocational high school through an online survey questionnaire. Partial Least Squares (PLS) was used to test the measurement and the structural model. Results showed Perceived Ease of Use as the strongest direct predictor of Behavioral Intention to Use, followed by Perceived Usefulness. Content and Mobile Self-Efficacy only has an indirect effect. These four variables explain 51.3 percent of the variance of Behavioral Intention to Use.

scholarly journals HOW THE COVID-19 CRISIS IS AFFECTING CUSTOMERS’ INTENTION TO USE ISLAMIC FINTECH SERVICES: EVIDENCE FROM INDONESIA

2021 ◽  
Vol 7 ◽  
Author(s):  
Dety Nurfadilah ◽  
Sudarmawan Samidi
Keyword(s):  
Technology Acceptance ◽  
Structural Equation ◽  
Online Survey ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Government Support ◽  
Consumer Attitude ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
The Impact

The objective of this study is to investigate the factors that are affecting customers’ intention to use Islamic FinTech services during the Covid-19 crisis. It expands the technology acceptance model (TAM) by adding government support as a new variable for the context of Islamic FinTech services during the pandemic. Using TAM as a framework, we propose a model outlining the impact of government regulation, perceived usefulness, perceived ease of use, perceived trust, and user innovativeness on consumer attitude behaviour and the intention to use Islamic FinTech services, such as payment and peer-to-peer lending. 220 sets of data were collected from an online survey and analysed using partial least squares-structural equation modelling (PLS-SEM). The results show that government support for Islamic FinTech during the Covid-19 pandemic has had an indirect impact on attitude behaviour in using Islamic services through perceived ease of use and perceived usefulness. Attitude behaviour was found to have an impact on intention.

An Exploration of Pre-Service Teachers' Intention to Use Mobile Devices for Teaching

2015 ◽  
Vol 7 (3) ◽  
pp. 1-17 ◽  
Author(s):  
Jung Won Hur ◽  
Ying W. Shen ◽  
Ugur Kale ◽  
Theresa A. Cullen
Keyword(s):  
Mobile Devices ◽  
Structural Equation ◽  
Online Survey ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Factors Affecting ◽  
The Us

Teachers in the US have been increasingly adopting mobile devices for teaching, but little research has examined how pre-service teachers perceive mobile device integration in classrooms. To address this issue, the study developed a research model that explained factors affecting pre-service teachers' intention to use mobile devices and the relationship among the factors. A total of 386 pre-service teachers participated in an online survey, and the model was tested using structural equation modeling. The results showed that 72.5% of variances in pre-service teachers' intention to use mobile devices were explained by perceived usefulness and self-efficacy for technology integration jointly, where perceived usefulness was the strongest predictor. The findings also demonstrated that constructivist beliefs and perceived ease of use indirectly influenced pre-service teachers' intention to use mobile devices for teaching.

scholarly journals The Promotion of Physical Activity from Digital Services: Influence of E-Lifestyles on Intention to Use Fitness Apps

2020 ◽  
Vol 17 (18) ◽  
pp. 6839
Author(s):  
Jerónimo García-Fernández ◽  
Pablo Gálvez-Ruiz ◽  
Moisés Grimaldi-Puyana ◽  
Salvador Angosto ◽  
Jesús Fernández-Gavira ◽  
...  
Keyword(s):  
Physical Activity ◽  
Structural Equation ◽  
Equation Model ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Online Questionnaire ◽  
Fitness Centers ◽  
Collection Data

E-Lifestyles are individual forms of behavior in the digital environment that reflect the values, activities, interests, and opinions of consumers. Likewise, fitness Apps are considered technological tools for promoting physical activity online. Although there are studies related to sports lifestyles, it has not been analyzed yet how e-lifestyles are related to the use of fitness Apps. Based on this, this study represents a step to clarify how e-lifestyles influence different relationships with perceived ease of use, perceived usefulness, attitude, and intentions to use Fitness Apps. Therefore, the objective of the study was to analyze the relationship between the e-lifestyles of consumers of Boutique fitness centers and their relationship with the perceived ease of use, the perceived usefulness, the attitude, and the intention to use Fitness Apps. The sample was 591 customers (378 women and 213 men) of 25 Boutique fitness centers. An online questionnaire was used for data collection. Data was analyzed with confirmatory factor analysis and structural equation model. Findings provide an insight into the importance of e-lifestyles in the intention of using fitness Apps and therefore in promoting physical activity through online fitness services. The results showed positive relationships between e-lifestyles, perceived ease of use, perceived usefulness and attitude toward fitness Apps. Finally, the attitude toward fitness Apps offered a very high predictive value on use intention. This study provides a better understanding of consumer´s intention to use fitness Apps. The conclusions and recommendations for sports managers of fitness centers highlight the importance of e-lifestyles as a predecessor for the use of fitness Apps.

scholarly journals Investigating the factors driving adult learners' continuous intention to use M-learning application: a fuzzy-set analysis

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Md Nahin Hossain ◽  
Md. Shamim Talukder ◽  
Abul Khayer ◽  
Yukun Bao
Keyword(s):  
Adult Learners ◽  
Fuzzy Set ◽  
Methodological Approach ◽  
Need Satisfaction ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Continuance Intention ◽  
Content Type

PurposeIn the era of m-learning environments, multiple factors have been considered to explain adult learners' continuance usage intention, but largely without considering the role of specific configurations of variables and how they may affect learners' intention. The purpose of this study is to show how cognitive need, subjective norms, perceived usefulness, satisfaction, confirmation, attitude and perceived ease of use combine to predict learners' frequent use intentions.Design/methodology/approachIt is empirically validated through configurational analysis, using fuzzy-set qualitative comparative analysis (fsQCA) on 211 adult learners with experience in using Mobile learning applications (MLA).FindingsThe findings show learners' satisfaction of MLA usage combined with the cognitive need and attitude were found to be core conditions reinforcing learners' continuance intention.Research limitations/implicationsThis study was conducted in the context of adult learners MLA whereby the motivations for continued usage and the nature of technological innovation could differ. In this regard, findings from this study may not be generalizable to other technological contexts.Practical implicationsIn the planning and development of learning apps, software developers should pay attention to practical functions and extend key features that are frequently required for solving a problem using the new skill. On the marketing side, MLA companies should emphasize the full functionality of their apps to cater efficiently to the different needs and expectations of the learners.Originality/valueThis study contributes by extending existing knowledge on how cognitive need, satisfaction and attitude combine to increase or mitigate continuance intention to use toward the development of new configurational theories. This study fills the gap in the literature by introducing adult learners' continuance intention to use MLA and introducing through a methodological approach of fsQCA in adult learners' context.

scholarly journals The Effect of Perceived Ease of Use, Usefulness and Risk on Intention to Use the Go-Food Application in Surabaya and Sidoarjo

2021 ◽  
Author(s):  
Bregasthian Bregashtian ◽  
Dr. Christian Herdinata S.E., M.M., CFP2
Keyword(s):  
Data Collection ◽  
Behavioral Intention ◽  
Perceived Risk ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Online Questionnaire ◽  
Food Applications ◽  
Quantitative Descriptive

This study aimed to determine the effect of perceived ease of use (X1), perceived usefulness (X2) and perceived risk (X3) on the behavioral intention (Z) to use (Y) the Go-Food applications in Mr. Bre’s Geprek Chicken and other similar businesses. This research was quantitative descriptive. Purposive sampling was used and the sample included 100 respondents. An online questionnaire was used for data collection using Google Form and the data were analysed using partial least squares through SmartPLS 3 Software. Perceived usefulness, perceived risk and attitude towards had a significant effect on intention; however, perceived ease of use did not have a significant effect. Keywords: perceived ease of use, perceived usefulness, perceived risk, behavioral intention

scholarly journals The Effects of Perceived Usefulness and Perceived Ease of Use on Continuance Intention to Use E-Government

2016 ◽  
Vol 35 ◽  
pp. 644-649 ◽  
Author(s):  
Adnan Abd. Hamid ◽  
Fahmi Zaidi Abdul Razak ◽  
Azlina Abu Bakar ◽  
Wan Salihin Wong Abdullah
Keyword(s):  
Ease Of Use ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Continuance Intention
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