scholarly journals Medical Tourism from the Perspectives of Industry Players: How Critical is Government Support?

2021 ◽  
Vol 6 (SI4) ◽  
pp. 137-142
Author(s):  
Herwina Rosnan ◽  
Norzayana Yusof

The present study aims to derive the role of the government in developing Malaysian medical tourism. Nine semi-structured interviews were conducted, and data were analysed thematically using Atlas.ti version 8. The study derived four main challenges facing private hospitals and healthcare facilitators, which are regulatory burden, scarcity of health professionals, poor collaboration with state government and low cooperation from other agencies. These challenges then drew the government’s role accordingly. Hence, this article strongly calls for regular dialogues between government agencies, private hospitals and healthcare facilitators to ensure that all stakeholders are on the same page about developing the industry. Keywords: Medical Tourism, Private Hospitals, Healthcare Facilitators, Government  eISSN: 2398-4287© 2021. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians/Africans/Arabians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ebpj.v6iSI4.2912

2018 ◽  
Vol 3 (13) ◽  
pp. 187-197
Author(s):  
Jingjing Wang ◽  
Karim Hadjri

This paper explored the role of cohousing models in the UK and discussed the benefits and limitations of cohousing models by exploring residents’ motivation and daily living. Through case studies in the UK, semi-structured interviews were carried out to establish the environmental and social sustainability of cohousing and to understand residents thinking and behaviour. This study found that cohousing could benefit various age groups, and promote residents’ thinking and behaviour change towards sustainable living. The findings of this research will establish a better understanding of UK cohousing and highlight the potentials and possibilities of cohousing communities.Keywords: sustainable communities, cohousing, environmental sustainability, social sustainability.eISSN 2398-4279 © 2018. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ajqol.v3i13.176


2021 ◽  
Vol 6 (16) ◽  
pp. 23-29
Author(s):  
Noreen Noor Abd Aziz ◽  
Juliana Mohd Abdul Kadir ◽  
Nadia Nurul Najwa Mohamad Hassan ◽  
Nor Balkish Zakaria ◽  
Gancar Candra Premananto

The Malaysian government had announced the Movement Control Order (MCO) to handle the Covid-19 crisis. During MCO, the government has used media channels to spread the information to the public. This research aims to identify the mediating part of both knowledge and awareness between students' attitude and media role during MCO. The findings from 338 respondents analysed using structural equation modelling found that knowledge and awareness mediate between media and students' attitude. This study could guide policymakers to promote a greater understanding of the coronavirus pandemic by using the mass media. Keywords: Knowledge, Awareness, Attitude, Role of Media eISSN: 2398-4287© 2021. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians/Africans/Arabians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ebpj.v6i16.2712


2020 ◽  
Vol 5 (15) ◽  
pp. 43-55
Author(s):  
Norzayana Yusof ◽  
Herwina Rosnan

Despite the concern that local patients are being put the second, this article attempts to prove the otherwise. Ten in-depth interviews were conducted with a government division, medical doctors, and private hospitals serving medical tourists. Through Atlas.ti version 8, it is found that locals are still the primary focus as medical tourists only take about 10%, on average, of the total patients in these hospitals. Further, hospitals only went aggressive in medical tourism after their capacity expansion. This research suggests for the policy-makers to take the necessary actions in developing medical tourism industry while simultaneously catering for the locals’ needs.Keywords: Medical Tourism; Local Patients; Public Healthcare; Patients’ needseISSN 2514-751X © 2020 The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open-access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer-review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.DOI: https://doi.org/10.21834/aje-bs.v5i15.360    


ETIKONOMI ◽  
2021 ◽  
Vol 20 (2) ◽  
pp. 213-224
Author(s):  
Muhammad Nawaz Tunio ◽  
Lenny Yusrini ◽  
Zubair A. Shah ◽  
Naveeda Katper ◽  
Mushtaque Ali Jariko

This study aims to determine the plans and strategies adopted by the hotel industry during the COVID-19 crisis. In order to conduct this study, a qualitative research methodology was used where semi-structured interviews were conducted from three countries: Austria, Pakistan, and Indonesia. Interviews were conducted online with the help of applications such as Skype, WhatsApp, and Zoom. A thematic analysis was conducted in which codes, categories, and final themes were generated. The final themes are the study's findings, which are strategies for employees, strategies for customers, strategies for SME hotels, and strategies for the staff. Strategies for employees indicate the planning and programs of the SME Hotels. The study's findings show that strategies adopted by the hotel industries vary from country to country while depending on the contextual factors and role of the government. Most Small and Medium Enterprises (SMEs) hotels in developing countries are less familiar with how to react and survive in the conditions of the crises. Thus, this study can benefit the different stakeholders in the developed and developing countries for adopting strategies and maintain their business during the crises of the COVID-19.JEL Classification: B17, B27, F30, L83How to Cite:Tunio, M. N., Yusrini, L., Shah, Z. A., Katper, N., & Jariko, M. A. (2021). How Hotel Industry Cope Up With The Covid-19: An SME Perspective. Etikonomi, 20(2), 213 – xx. https://doi.org/10.15408/etk.v20i2.19172.


Author(s):  
Tomy Rizky Izzalqurny ◽  
Puji Handayati ◽  
Miftahul Jannah ◽  
Siti Khoiriyatul Fitrianingsih

The purpose of this study was to see the effect of the establishment of village-owned enterprises (BUM Desa) and the support of the local government in increasing the village's original income. This research has a research sample using the purposive sampling method, namely BUM Desa Dukuh Dempok, and BUM Desa Kemiri. Data was obtained by conducting interviews, observations, and documentation. Interviews were conducted with in-depth interviews with the chairman and management of BUM Desa in Jember. Analysis was carried out on the data and information obtained to obtain research results. Tourism BUM Desa Gumuk Watu and Tourism BUM Desa Kemiri have a role in increasing the village's original income can be seen from the function of facilitator and mediator. The two BUM Desa include the role of the community in building and developing tourism. Local government support for BUM Desa tourism is very important. BUM Desa Wisata Gumuk Watu and BUM Desa Wisata Kemiri received full support from the government in the form of capital and socialization of BUM Desa to the community. The difference in income between the BUM Desa Gumuk Watu and the BUM Desa Kemiri. Tourism BUM Desa of Kemiri experienced a decrease in income by more than 50% but Tourism BUM Desa of Gumuk Watu experienced an increase due to the entertainment needs of the community. These results indicate that BUM Desa which is engaged in tourist areas needs the role of the government in helping to increase their income in the pandemic era.


2019 ◽  
Vol 4 (11) ◽  
pp. 95
Author(s):  
Herwina Rosnan ◽  
Norzayana Yusof ◽  
Sofian Shamsuddin

Despite the progressive revenue trend, service providers in Malaysia's medical tourism have been receiving numerous complaints. Hence, this article sets to illustrate the behaviour of the service providers by describing whether they met the expectations of medical tourists. This study conducted twelve in-depth interviews with private hospitals, doctors and healthcare facilitators. Through Atlas.ti version 8, this study unveils that Malaysia lacks behind Thailand in providing patient-centric hospital services. Due to the 'doctor shopping' behaviour and word-of-mouth between patients, the present situation may hamper the growth of this industry as patients could easily opt for alternative options for their treatments.Keywords: Medical Tourism; Private Healthcare; Service Culture; Service Providers’ BehavioureISSN: 2398-4287© 2019. The Authors. Published for AMER ABRA cE-Bsby e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.DOI: https://doi.org/10.21834/e-bpj.v4i11.1730


2020 ◽  
Vol 5 (14) ◽  
pp. 35-41 ◽  
Author(s):  
Mohd Safwan Ghazali ◽  
Tan Peck Leong ◽  
Sazlin Suhalmie Shariff

A refugee in Malaysia cannot work legally due to this nation has not acceded to the 1951 Refugee Convention or its 1967 Protocol. This protracted circumstance has led the refugee community to work illegally. Analysis from literature found that the Rohingya refugees are not suitable to work in confined environment and less job mobility, which partly due to human capital constraints and some job mismatch issues. Future research is called to gain empirical data on understanding the readiness, challenges, and strategies to be implemented. The article is prominent in assisting the government in providing a clear stance on the role of Rohingya refugees in the Malaysian labor market. Keywords:Rohingya refugees; Employment; Labour Market; Readiness. eISSN: 2398-4287© 2020. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ebpj.v5i14.2099  


2020 ◽  
Vol 5 (15) ◽  
pp. 51-63
Author(s):  
Norzayana Yusof ◽  
Herwina Rosnan ◽  
Sofian Shamsuddin

Despite the progressive revenue trend, service providers in the Malaysian medical tourism have been receiving numerous complaints. Hence, this article sets to illustrate the behaviour of the service providers by describing whether they met the expectations of medical tourists. This study conducted twelve in-depth interviews with private hospitals, doctors and healthcare facilitators. Through Atlas.ti version 8, this study unveils that Malaysia lacks behind Thailand in providing patient-centric hospital services. Due to the 'doctor shopping' behaviour and word-of-mouth between patients, the present situation may hamper the growth of this industry as patients could easily opt for alternative options for their treatments.Keywords: Medical Tourism; Patient-centric; Private Healthcare; Service Culture eISSN: 2514-7528 © 2020 The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.DOI: https://doi.org/10.21834/jabs.v5i15.344


2017 ◽  
pp. 148-159
Author(s):  
V. Papava

This paper analyzes the problem of technological backwardness of economy. In many mostly developing countries their economies use obsolete technologies. This can create the illusion that this or that business is prosperous. At the level of international competition, however, it is obvious that these types of firms do not have any chance for success. Retroeconomics as a theory of technological backwardness and its detrimental effect upon a country’s economy is considered in the paper. The role of the government is very important for overcoming the effects of retroeconomy. The phenomenon of retroeconomy is already quite deep-rooted throughout the world and it is essential to consolidate the attention of economists and politicians on this threat.


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